User Manual LG LDP6797ST Top Control Smart wi-fi Enabled Dishwasher with QuadWash™

LG LDP6797ST Top Control Smart wi-fi Enabled Dishwasher with QuadWash™ - Use Manual - Use Guide PDF.
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  • Owner's manual - (English, Spanish)



User Manual Dishwasher

PRODUCT FEATURES

QuadWash™ System

The multi-Motion lower spray arm shoots water in various directions and at optimized intensities to reach every area of the tub. This system provides more powerful and complete cleaning coverage.

Inverter Direct Drive Motor

LG's experience in motor technology results in extraordinary functionality, with advanced features like the Dual Zone option, whisper-quiet operation, energy efficiency, and durability. The simple design and high build quality of the motor make it so reliable that it's covered for 10 years under the warranty.

EasyRack Plus

This easy-to-use system of adjustable tines and rack height provides more flexibility and versatility when loading dishes of various shapes and sizes.

Hybrid Drying System

This efficient drying system does not use a heating element during the drying process resulting in superior energy efficiency and gentle care for dishes.

SmartThinQ™

Download the new LG smartphone app to set options, self-diagnose and troubleshoot problems with the appliance, and other useful features. This function uses Wi-Fi.

PRODUCT OVERVIEW

Exterior Parts

1 Control Panel & Door Handle

2 Front Cover

3 Lower Cover

4 Shipping Brace

5 Safety Cover

6 SignaLight™ (some models)

7 Base

8 Leveling Feet

1 Control Panel

2 Door Handle

3 Front Cover

4 Lower Cover

5 Shipping Brace

6 Safety Cover

7 SignaLight™ (some models)

8 Base

9 Leveling Feet

SignaLight™ (Front Display)

The top-control models have 3 indicator LEDs centered at the top of the front cover.

• Red : Error (See the Error Codes in Troubleshooting section.)

• White (steady): Normal operation.

• White (blinking): Cycle has been paused. (After four minutes in pause mode, the machine turns off.)

• Green: Cycle finished normally. The default “ON” setting keeps the green light on until the door is opened. If the setting is changed to “OFF”, the green light turns off after 90 seconds. To change the setting, turn the power on and press and hold the High Temp button for 3 seconds until “ON” or “OFF” appears in the display. The setting is stored until you change it.

Interior Parts

1 Top Wash Impeller

2 Upper Spray Arm

3 Lower Spray Arm

4 Filtration System

5 Detergent and Rinse Aid Dispenser

6 Drying Vent Cover

7 Tub Light (some models)

8 Cutlery Rack (some models)

9 Upper Rack

10 Silverware Basket

11 Lower Rack (appearance may vary)

NOTE

• The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown in the Interior Parts section.

• Remove all packing materials from the exterior and interior of the dishwasher before installing the appliance.

• Press the tab to remove the cable tie by hand. Cutting the tie with a knife or scissors may damage the rack or the silverware basket.

Accessories

Included Accessories

OPERATION

Using the Appliance

Before Using the Appliance

• Read the Important Safety Instructions.

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120°F (49°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

When loading the dishwasher

1 Only load items that are dishwasher-safe.

2 Remove solid, burned-on scraps from dishes prior to loading in the dishwasher.

3 Place items with deep dish bottoms at an angle to help water run off and speed the drying process.

Quick Start

1. Load the Dishes

Scrape the dishes free of excess food, bones, and any other hard, non-soluble residue. Pull each rack out and load the dishes as described in this manual.

2 Measure the Detergent

Using the guidelines in this manual, fill the detergent cup with the recommended amount of detergent and close the lid. If a prewash is desired, the recess on top of the lid should also be filled with detergent.

3 Close the Door

4 Turn on the Dishwasher

To turn on the display panel, press the Power button.

5 Check the Rinse Aid

The Rinse Aid icon will flash if the level of rinse aid in the dishwasher is low. Add rinse aid if the level is low to maintain the effectiveness of the dry cycle.

6 Select the Cycle and Options

Select the cycle and options that best fit the load by referring to the Cycle guide. The display will show the estimated time for the cycle and options selected.

7 Operate the Dishwasher

Method 1

• Press the Start button and then close the door in less than four seconds to operate the dishwasher. If the door is not closed within four seconds, the white LED with time flashes, an audible tone is heard, and the cycle does not start.

Method 2

• Close the door first and then press the Start button to operate the dishwasher. If the door is opened during the cycle, the dishwasher will stop. To resume the cycle, see methods 1 and 2 above.

8 End of Cycle

When the cycle is complete, a chime will sound and the display will show End until the door is opened or Power is pressed. To save energy, press and hold High Temp for three seconds to set the End display to automatically turn off a few minutes after the cycle ends.

Auto-Off

The dishwasher automatically turns off after four minutes of inactivity if paused or if no cycle is started.

Control Panel

1 Power

• Press the Power button to turn power on and off.

• After the cycle is complete, the power automatically turns off for purposes of safety and economy.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety.

• When power is connected again, it will turn on automatically and resume the cycle.

2 Display

: Rinse Aid Icon

- This icon illuminates when the rinse aid level is low. The LED automatically shuts off when the rinse aid is refilled or the level is set to 0.

- Refer to the Rinse Aid Dispenser Adjustment section

: Digital Display

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and options are selected, the display shows the total estimated time to complete those selections. During operation, the display shows the remaining estimated operating time.

: Control Lock

- The Control Lock feature helps prevent settings from being changed during a cycle. Selecting this feature locks all of the buttons, except for the Power button, on the control panel. This feature does not lock the door.

- While a cycle is running, press and hold Half Load and Energy Saver simultaneously for three seconds to activate or deactivate Control Lock.

- To start a new cycle, deactivate Control Lock.

: Wi-Fi

- When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates.

- Press and hold Delay Start for approximately three seconds to connect to the network.

3 Cancel

• The drain pump activates and the cycle cancels. Once the dishwasher finishes draining, the power turns off.

• Press and hold Start for three seconds to activate.

4 Start

• To operate the machine, either press Start and close the door within four seconds or close the door and press Start. • If Start button is not pressed to start the cycle, an alert will sound.

Chime On/Off

• To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver simultaneously for three seconds. The error alert sound cannot be turned off.

Cycles

Auto

This cycle senses the soil amount and soil toughness and is optimized to achieve the best cleaning.

Heavy

This cycle is for heavily soiled dishes and dishes with hardened on soil. The Heavy cycle defaults to the strongest spray intensity and uses it to wash heavily soiled dishes.

Delicate

Use this cycle to clean delicate items such as fine china and stemware.

Normal

This cycle is for moderately soiled, everyday loads. Select the Night Dry option if leaving dishes overnight. Press and hold Extra Dry for three seconds to activate Night Dry.

• After the cycle ends, the fan runs for an hour to help vent the warm, moist air in the tub. You can stop the fan by opening the door after the cycle ends.

Turbo

This cycle will clean heavily soiled dishes in an hour using slightly more energy and water.

• This cycle does not have drying. Select the Extra Dry and Night Dry option or another cycle for better drying.

Download Cycle

Use a dedicated cycle downloadable via Wi-Fi or NFC.

NOTE

• Only the cycle code for the current Download cycle appears on the appliance. See the smartphone app for cycle codes, names, and more information about the available cycles.

- Default Cycle : P1. Pots & Pans

Machine Clean

This cycle is for cleaning the inside of the dishwasher. Use the cycle without dishes in the machine. It eliminates residual soils, odor, white spots, and other dirt. Add citric acid or another cleaning agent for more effective results.

• Press and hold Heavy for three seconds to activate.

NOTE

• The Machine Clean icon flashes every 30 cycles. To activate or deactivate the icon, press the Delicate button for three seconds.

Rinse

This cycle is a quick rinse for dishes that will not be washed immediately. The cycle rinses dishes that have excess soil to soften dried on residue. Rinsing the dishes helps prevent odors in the dishwasher. No detergent should be used.

• This cycle does not have drying.

• Press and hold Normal for three seconds to activate. Express This cycle will quickly clean lightly soiled dishes. (Time : 33 minutes)

• This cycle does not have drying. Select the Extra Dry and Night Dry option or another cycle for better drying.

• Press and hold Turbo for three seconds to activate

Express

This cycle will quickly clean lightly soiled dishes. (Time : 33 minutes)

• This cycle does not have drying. Select the Extra Dry and Night Dry option or another cycle for better drying.

• Press and hold Turbo for three seconds to activate.

Options

Select the desired cycle button and then select the options for that cycle.

Dual Zone

This option automatically sets the spray intensity to soft for the upper spray arm and strong for the lower spray arm. Place heavily soiled dishes like plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack to get the best results.

Half Load

This option washes intensively by selecting the upper or lower racks. For small loads, use just the upper or lower rack to save energy and time. By pressing the Half Load button, the settings , and the cancellation of the Half Load option are available.

Energy Saver

This option saves energy by reducing the wash and rinse temperatures. Wash time is increased to maintain wash performance. Do not use this cycle with heavily soiled dishes.

High Temp

Raises the main wash temperature to improve cleaning.

Extra Dry

Select the Extra Dry option for better drying performance. This option adds extra drying time to the cycle and raises the heated rinse temperature.

• When the rinse aid is empty, the Extra Dry option is selected automatically.

Night Dry

Dishes are often left in the dishwasher overnight after the cycle ends. This can result in the steam inside the tub condensing on dishes, leaving them wet. The Night Dry option runs the ventilation fan periodically to help vent the steam from the tub.

• Press and hold Extra Dry for three seconds to activate.

• The Night Dry option is selected by default for all cycles for which it is available, except the Normal cycle.

• To add the Night Dry option to the Normal cycle, press and hold Extra Dry for 3 seconds.

Delay Start

The Delay Start feature delays the start of a selected cycle. Each time the Delay Start button is pressed, the delay time increases by an hour. The delay time can be set from 1 to 12 hours, in one-hour increments.

Cycle/Option Guide

The cycle guide below shows the available options for each cycle

* Actual water consumption will vary depending on soil level and hardness of water.

** The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of water. Therefore, display time and actual running time can be different.

*** Energy Saver cannot be used at the same time as Extra Dry or High Temp.

: Extra drying time only, no added high-temperature rinse.

: ON by default.

Loading the Dishwasher

The extra tall tub allows loading of dishes, pans, or other utensils up to 14" high. For effective washing performance, always follow the following instructions.

• Remove large particles of food debris from plates including bones etc. before loading.

• Items with burnt on food should be soaked prior to loading in the dishwasher.

• Deep pots or dishes should be placed upside down.

• Make sure that all items do not touch each other.

Non-Dishwasher Safe Items

The combination of high water temperature and dishwasher detergents may damage certain items. Do not wash the following items in the dishwasher.

• Copper or anodized aluminium

• Hand-painted silver or gold leaf crockery

• Wood or bone-handled utensils

• Iron or non-rust-proof utensils

• Plastic items which are not dishwasher safe

• Expensive ware such as silver and dishes with golden rings

• Fragile items such as crystal glasses

Loading the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

Lower Rack Loading Tips:

• Plates should be positioned upright and facing the center of the rack and pots, pans and large dishes must be turned upside down.

• Load dinner plates, dishes, soup bowls, etc. between the tines.

• Load cookie sheets, cake pans and other large items on the sides or back of the rack. Loading these items in the front of the dishwasher can prevent the water spray from reaching the detergent dispenser.

• Make sure that pot handles and other large items do not stop the rotation of the spray arms.

• The lower rack should not be used for small items such as cups, wine glasses, or small plates. These items should be loaded in the upper rack.

• Make sure that large items do not interfere with the rotation of the spray arms, and do not prevent the detergent dispenser from opening.

Folding Down the Lower Tines

Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Case 1

Case 2

Loading Dishes & Pots

Loading Pots & Bowls

NOTE:The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown.

Loading the Silverware Basket

The silverware basket has separators to avoid scratching and tarnishing of delicate silverware.

Loading 10 Place Settings

Loading 12 Place Settings

Silverware Loading Tips:

• For best cleaning results, use the top separators in the basket when loading silverware. The separators will prevent the nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to start with the silverware basket. Doing so will prevent water droplets from falling on your silverware from the upper rack.

Loading the Upper Rack

Loading 10 Place Settings

Loading 12 Place Settings

Upper Rack Loading Tips:

• Place cups and glasses in the rows between the rack tines. Placing them over the rack tines can lead to breakage and water spots.

• To avoid chipping, do not let stemware touch other items.

• Place items so that the open end faces down for cleaning and drying.

• Do not stack items on top of each other.

• Use the upper rack for small or delicate items such as small plates, cups, saucers, glasses, and dishwasher-safe plastic items.

• Cups, glasses, and bowls must be positioned upside down.

• Extra cups or cooking utensils can be laid on the fold-down cup racks, which may also provide support for long-stemmed glasses.

• Make sure items do not interfere with the rotation of the spray arms above and below the upper rack.

• When loading larger items in the upper rack, such as wine glasses or taller cups, it may be necessary to remove the cutlery rack if one is present.

Loading the Cup Rack (On Some Models)

Some models have cup racks that provide support for long-stemmed glasses.

The cup racks can be folded up out of the way for tall glasses.

Removing and Replacing Cup Racks (On Some Models)

The left and right cup racks are interchangeable and can be removed.

1. Slide cup rack down into its closed position.

2. Locate the assembly slot on the cup rack and firmly pop the rack off the support bar on that side.

• The rack on the left pops free at the back. The rack on the right pops free at the front.

3. Slide the cup rack off the support bar on the opposite side.

4. Reverse instructions to replace cup rack.

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Loading Dishes & Pots

Height Adjustable Upper Rack

The upper rack adjusts up and down. Raise the upper rack to allow items up to 14" tall in the lower rack. Lower the upper rack to allow dishes up to 12" tall in the upper rack. The dishwasher ships with the upper rack raised. There are three available positions for adjusting the height of the upper rack to create more space.

Lowering the Rack:

Hold the rack at the center of each side to support its weight. Then, push the button on each side to release the rack and lower it to the lower position.

Raising the Rack:

Lift the rack at the center of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack.

Removing the Snap-In Gliding Upper Rack

These instructions are for models with snap-in rack supports rather than wheeled rack supports.

1 Pull the upper rack out until it stops. Remove any contents from the rack.

2 To remove the front rack supports from the rails, push the front hooks open with a flat-blade screwdriver while pulling the front of the rack up to snap the front rack support out of the hooks. Repeat to snap the front support out on the opposite side.

3 To remove the back rack supports from the rails, hold a side rail with one hand, lift the front of the rack, and firmly push the rack back to snap the support out of the hooks in the rear. Repeat on the opposite side.

4 To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward to snap the supports into the hooks. Then align the front rack supports with the front hooks and push the front of the rack down to snap the supports into the front hooks.

Loading the Cutlery Rack (On Some Models)

The cutlery rack is best suited for flatware and most cooking or serving utensils. It can also fit small prep bowls and lids. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.

Loading 10 Place Settings

Height Adjustable Tray (On Some Models)

The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more space is needed on the upper rack for larger items. Always remove the cutlery from the rack before removing the rack. Pull the rack out to the end of the rails. Then, lift the front of the rack so that the rollers clear the stop on the end of the rail. The rack can now be slid forward and removed from the rails.

Adding Cleaning Agents

Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to running the dishwasher for the first time.

• The amount of detergent needed depends on the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment before starting any cycle, except the Rinse cycle.

1 Push the button on the dispenser lid to open the cover.

2 Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25.

• Fill to over the 25 lines for hard water or heavily soiled loads.

• Fill to the 15 lines for soft water or lightly soiled loads.

3 Push the detergent lid to slide the lid closed until it clicks.

4 If a prewash is desired, fill the recessed prewash compartment area on the lid with detergent.

Adding Rinse Aid to the Dispenser

The Rinse Aid indicator appears in the display when more rinse aid is needed. The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance.

1 Open the rinse aid lid by lifting up the flap.

2 Add a liquid rinse aid to the maximum fill level. The rinse aid should be settled in the dispenser while filling, or air bubbles may result in poor drying performance. Avoid overfilling the dispenser.

3 Close the lid to lock the dispenser. Rinse aid is dispensed automatically during the final rinse cycle.

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The dishwasher is programmed at the factory for a rinse aid dispenser level of 2. This can be checked and altered by using the buttons on the control panel.

1 Ensure the appliance is off.

2 Press Dual Zone and Power simultaneously to check the current setting.

3 Press Delay Start to change the rinse aid dispenser setting. Each press of the button changes the setting one step from L0 to L4.

4 Once the desired rinse aid dispenser setting is selected, press Start to save.

Refilling the Rinse Aid

How often the dispenser needs to be refilled depends on how often dishes are washed and the rinse aid setting used.

• The Rinse Aid icon flashes when more rinse aid is needed, unless the rinse aid dispenser setting is set to L0.

SMART FUNCTIONS

LG SmartThinQ Application

The LG SmartThinQ application allows you to communicate with the appliance using a smartphone.

Things to check before using LG SmartThinQ

• For appliances with the or logo

1 Check the distance between the appliance and the wireless router (Wi-Fi network).

• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.

2 Turn off the Mobile data or Cellular Data on your smartphone.

• For iPhones, turn data off by going to Settings → Cellular → Cellular Data.

3 Connect your smartphone to the wireless router.

Installing LG SmartThinQ Application

Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow the instructions to download and install the application.

LG SmartThinQ Application Features

• For appliances with the or logo

Monitoring

Check the current status, cycle, options, running time and cycle end time for the appliance on a single screen.

Download Cycle

Download new and special cycles that are not included in the basic cycles on the appliance. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time. Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.

Machine Clean Coach

This function shows how many cycles remain before It is time to run the Machine Clean cycle.

Smart Diagnosis™

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

Settings

Set the Rinse Aid Dispenser Level, Machine Clean Reminder, Signal Level and Clean Indicator Light. When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.

Push Alerts

Turn on the Push Alerts to receive appliance status notifications. The notifications are triggered even if the LG SmartThinQ application is off.

Wireless LAN Module Specifications

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference and

2) This device must accept any interference received, including interference that may cause undesired operation of the device. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling). This offer is valid for three (3) years from the date on which you purchased the product

Smart Diagnosis™ Function

Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information Center. NFC or Wi-Fi-equipped models can also transmit data to a smartphone using the LG SmartThinQ application.

Smart Diagnosis™ through the Customer Information Center

• For appliances with the or logo

This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from the appliance and uses it to analyze the issue, providing a fast and effective diagnosis.

1 Call the LG Electronics Customer Information Center at:

(LG U.S.A.) 1-800-243-0000

(LG Canada) 1-888-542-2623

2 When instructed to do so by the call center, place the mouthpiece of the phone close to the Smart Diagnosis™ icon. Do not press any other buttons.

3 Press and hold Download Cycle until a countdown displays on the appliance.

4 Keep the phone in place until the tone transmission has finished.

5 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis.

SmartThinQ Smart Diagnosis™

• For appliances with the or logo

Use the Smart Diagnosis feature in the SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer Information Center. Follow the instructions in the SmartThinQ application to perform a Smart Diagnosis using your smartphone.

MAINTENANCE

Cleaning the Exterior

• In most cases, the exterior of the dishwasher can be cleaned with a soft damp cloth or sponge, then dried with a soft cloth. If the dishwasher has a stainless steel exterior, use a stainless steel cleaner.

Cleaning the Interior

• Clean the interior of the dishwasher periodically with a soft, damp cloth or sponge to remove food and dirt particles.

• To remove white spots and odor from inside the dishwasher, run an empty cycle, without detergent, with one cup of white vinegar in a dishwasher safe glass or bowl placed on the upper rack. (Vinegar is an acid and with constant use it could damage the appliance.)

Seasonal Maintenance and Storage

• If you will be absent for an extended period of time during warmer months, close the water valve and disconnect the power supply line, or turn off the circuit breaker. Clean the filter, tub and dispenser to prevent odor.

• If you will be absent for an extended period of time during colder months and there is a possibility of freezing temperatures, winterize the water supply lines and the dishwasher itself. Winterization must be performed by qualified service personnel.

Clogged Drain Air Gap or In-Sink Disposal

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap underneath it.

3 Clean out any debris with a toothpick or brush.

4 Replace the plastic cap and air gap cover.

Cleaning the Filters

1 Remove the lower rack and position the bottom spray arm so a wider vee is open to the front.

2 Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter. With the filters removed, check the sump opening and remove any foreign materials, if needed.

3 Clean the filters with a soft brush under running water. Reassemble the filters before reinstalling them.

4 To replace the assembled filters, position the spray arm so the wider vee is toward the front. Fit the filters back into the filter holder and secure them by turning the inner filter clockwise until it clicks into place.

Recommended Filter Cleaning Schedule

Cleaning the Spray Arms

If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray. It is recommended that the spray arms be cleaned once every two weeks.

Cleaning the Lower Spray Arm

1 Make sure that the water jet holes are not blocked by food particles.

2 If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that the water jet holes are not blocked by food particles.

2 When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1 /8 turn counter-clockwise and pulling down.

3 Remove food particles by rinsing or shaking the spray arm.

4 If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

5 After removing the food residue, clean the spray arms holes under running water.

6 After cleaning the upper spray arm, press it up into place. Turn the nut 1 /8 turn clockwise to make sure that the nut locks back into place.

7 After assembly, check whether the spray arms rotate freely

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: Does this dishwasher require a rinse aid to be used?

A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order to be more energy efficient, the hybrid drying system does not use a heating element to assist in drying, so a rinse aid plays an integral role in the drying process. If a rinse aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.

Q: What can be done if my dishes have a cloudy, white film on them after a wash?

A: The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent. First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less water than traditional dishwashers, so adding extra rinse aid in rinsing the film away. If the water supply is hard, it may be necessary to add a performance booster that addresses the hard water condition.

Q: How do I remove white film on the tub?

A: Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a Machine Clean cycle. Do not use detergent.

Q: What steps can I take to improve drying results?

A: Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins. LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used. Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically. Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

Q: What is the hybrid drying system?

A: The dishwasher does not rely on a heating element for the drying process; instead, it relies on the heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in the tub into humidity. Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air then cools, which causes the humidity to condense. Room-temperature air is also drawn into the duct to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.

Q: Why am I hearing a whistling sound from the dishwasher?

A: It is important to determine the duration of the noise and when it happens (what part of the cycle). When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the pressure if the noise is too loud.

Q: What kinds of dishes can be placed in the dishwasher?

A: Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal dishware. Plastic cups and dishes may require some hand drying before being put away at the end of the cycle.

Q: Can I perform a drain-only cycle?

A: To drain standing water, press and hold Start for three seconds until the cycle stops. Once the dishwasher finishes draining, the power turns off.

Q: Why does my dishwasher continuously chime if I open the door during a cycle or right after the cycle has finished?

A: This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot and to use caution when placing your hands inside. Once the unit has cooled down, the chiming will stop.

Q: What is Control Lock and how is it activated?

A: Control Lock is a feature that prevents the controls from being changed during the cycle. It does not prevent the door from being opened or the unit from being powered off. To activate or deactivate, press and hold Half Load and Energy Saver simultaneously for three seconds.

Q: Can I add an extension to the drain hose?

A: If an extension drain hose is required, use 5 /8" or 7 /8" inside diameter, 2-3 ft. length hose and a coupler for connecting the two hose ends.

Q: An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong with the dishwasher?

A: This is a safety feature. The door must be closed within four seconds of pressing the Start button. If the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the dishwasher does not operate. To start the dishwasher, open the door and either close the door and press Start (front controls) or press Start and close the door within four seconds (top controls).

Q: Before loading dishes, should I pre-rinse dishes?

A: No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto cycles. The dishwasher washes dishes clean without pre-rinsing.

Before Calling for Service

Problem

Possible Cause

Solutions

Dishwasher will not operate.Start button is not pressedPress the Start button.
Door is not completely closedMake sure that the door is completely closed and latched.
Power supply or power supply line is not connected.Connect the power supply or power supply line properly.
Fuse is blown or circuit breaker is tripped.Replace the fuse or reset the circuit breaker.
Control Lock is activated.Deactivate Control Lock
Dishwasher operates too long.Dishwasher is connected to cold water.Check the water supply connection or water heater setting. (Heating cold water takes longer.)
OdorThe previous cycle was stopped before completion and residual water remains in the dishwasher.Turn on the power, run the Cancel cycle option to remove the residual water, then run the Turbo cycle using detergent but with the dishwasher empty.
There is food at the bottom of the unit or in the filter.Clean the filter and the interior according to the Maintenance section of the owner’s manual.
Unwashed dishes are left in the unit for a long time.Cycle with one cup of white vinegar in a dishwasher-safe glass or bowl placed on the upper rack. (Vinegar is an acid, and with constant use, it could damage your appliance.)
Water remains in tub after the completion of cycle.Drain hose is kinked or clogged.Adjust hose or clear blockage
Food soil remains on dishes.Improper cycle selection.Select correct cycle based on soil level and type of dishware being washed.
Water temperature is too lowCheck water supply connection or water heater setting.
Dishwashing detergent was not used.Use recommended detergent
Low inlet water pressure.Water pressure should be between 20 and 80 psi.
Water jet holes on spray arms blocked.Clean the spray arms.
Improper loading of dishes.Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.
Filters are clogged.Clean filters.
Cloudiness on glassware.Combination of excessive detergent and hard water.Use less detergent and use a rinse aid to minimize the problem.
Black or gray marks on dishes.Aluminum items rubbing dishes during cycle.Reposition the dishes.
Yellow or brown film on inside surfaces of dishwasher.Coffee or tea stains.Eliminate the stain by using a stain removal product.
Spots and filming on dishes.Low water temperature.Water supply should be at least 120 °F for best wash performance.
Overloading.Do not overload the dishwasher
Improper loading.See the Operation section.
Insufficient water pressure.Water pressure should be between 20 and 80 psi.
Insufficient detergentAdd the recommended amount of detergent. See the Operation section.
Rinse aid dispenser is emptyRefill rinse aid dispenser.
Hard water buildup in the tub.Remove all dishes, silverware and silverware holder from dishwasher. Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder. Fill main wash compartment with measured powder. If you cannot find citric acid powder, pour approximately one cup (200-300 mL) of white vinegar into shallow bowl and place in upper rack. Run Machine Clean cycle. Do not use detergent.
NoiseSome level of noise is normal during operation.

• Detergent cover opening.

• Drain pump at the beginning of drain cycle

The dishwasher is not level.Adjust leveling feet.
Nozzle arm knocking against dishes.Reposition the dishes.
Dishes don’t dry.Rinse agent dispenser emptyCheck and refill the rinse agent dispenser if empty
Lamps do not illuminate.Power is not connected.Connect power supply.
Spray arms do not rotate smoothly.Holes of spray arms are blocked by food particles.Clean the holes of spray arms.
Upper rack is crooked.Rack is poorly adjusted.See the Height Adjustable Upper Rack section.
Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.This is a safety measure. Contact with escaping steam or the hot contents of the dishwasher could result in injuryClose the door until the dishwasher and dishes have cooled down. The chiming will stop if the door is closed or the interior temperature has cooled.
Dishwasher chimes if panel is touched during operation.Bumping into or touching the control panel during operation may result in a disabled button sound. Only the Power, Start, and Control Lock buttons are enabled during operation to prevent cycle settings from being changed inadvertently.

• Button sounds can be turned off by pressing and holding Half Load for three seconds.

• The end of cycle chime and safety alert sounds will still sound.

Dishwasher did not finish cycle.Door was opened during cycle.If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the machine turns off and all settings are lost.
Leaking in front of unitDishwasher not leveled properlyVerify the unit is level from side to side and from front to back. See leveling instructions in the Installation section.
Wrong detergent used.If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean the inside of the tub with milk.
Your home appliance and smartphone is not connected to the Wi-Fi network.The password for the Wi-Fi that you are trying to connect to is incorrect.Find the Wi-Fi network connected to yoursmartphone and remove it, then registeryour appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.Turn off the Mobile data of your smartphone and register the appliance using the Wi-Finetwork.
The wireless network name (SSID) is set incorrectly.• The wireless network name (SSID) shouldbe a combination of English letters andnumbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.If the distance between the appliance and the router is too far, the signal may be weak and the connection may not be configured correctly. Move the location of the router so that it is closer to the appliance.
P1, P2, P3, or P4 appear in display.The Download cycle is selected.This is not an error code. This code indicates the current Download cycle.
n:#, U:#, d:#, t# appearsin display. (# = a number)Test mode is selected.This is not an error code. This code indicates the current Download cycle.
L0, L1, L2, L3 or L4 appears in display.Rinse Aid Level setting mode is selected.This is not an error code. This code indicates the current rinse aid level. For more information, refer to the Adding Cleaning Agents section.
CL appears in display.Control Lock is activatedThis is not an error code. This code indicates that the control lock is activated. Press and hold Half Load and Energy Saver simultaneously for three seconds.

Error Codes

Problem

Possible Cause

Solutions

Water inlet problem.

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply. Drainage Problem.

Drainage Problem.Check for a clogged, kinked or frozen water drain hose.
Air gap or disposal is clogged.Clean air gap or disposal.
Filters are clogged.Clean Filters.

Oversudsing caused by improper detergent, such as dish soap.

Failure to level dishwasher.

• Do not use hand dishwashing liquids. Only use detergents which are designed for use in automatic dishwashers.

• To remove detergent residue in the tub, pour approximately 4-8 oz(100~200 mℓ) of milk into a shallow bowl, place it in the upper rack and then run the appliance on the Auto cycle.

• Make sure that the appliance is properly leveled.

Water leakage

• Turn off the water supply to the dishwasher and call an LG Electronics Customer Information Center at 1-800- 243-0000 (U.S.A.) or 1-888-542-2623 (Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump intermittently. If power is turned off to the machine, the machine powers back on automatically until the AE error is resolved.

Excessive Water supplied.Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-888-542-2623 (Canada)
Heater circuit failure.
Thermistor failure.
Motor trouble
Vario motor trouble


See other models: LSSG3020BD LSG4511ST LWS3063BD LUTG4519SN LDF5678ST

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