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TROUBLESHOOTING
What to do if... Possible reasons Solutions
The control panel is
switched o, the appliance
does not work.
The appliance could be in On/Standby
mode.
There may be an appliance power
supply problem.
Activate the appliance with the On/Standby button.
Make sure:
• there is not a power outage
• the plug is properly inserted in the power socket and the mains
double-pole switch (if present) is in the correct position (i.e. allows
the appliance to be powered)
• the household electrical system protection devices are ecient
• the power cable is not broken.
The inside light does not
work.
The light may need replacing. Models with lamp: disconnect the appliance from the power supply,
check the lamp and, if necessary, replace it with a new one (see the
section "Lamp or LED replacement").
Models with LED lights: contact the authorised Service Centre.
Activate the appliance with the On/Standby button.
The appliance could be in On/Standby
mode.
The temperature inside the
compartments is not low
enough.
There could be various causes (see
"Cures").
Make sure:
• the doors close properly
• the appliance is not installed near a heat source
• the set temperature is adequate
• the circulation of air through the vents at the bottom of the
appliance is not obstructed.
There is water on the
bottom of the refrigerator
compartment.
The defrost water drain is blocked. Clean the defrost water drain hole (see the section "Appliance
Maintenance and Cleaning").
The front edge of the
appliance, at the door striker
seal, is hot.
This is not a defect. It prevents
condensation from forming.
No remedy is necessary.
The red light
ashes and
an acoustic alarm sounds.
Door open alarm
Activated when a door remains open for
a long period of time.
Close the doors of the product to deactivate the acoustic alarm.
If the acoustic alarm does not go o it is a power failure alarm (see the
section Power failure alarm).
The red light
comes
on, an acoustic alarm
sounds and the refrigerator
compartment temperature
indicators ash as shown in
the gure:
Malfunction alarm
The alarm indicates a fault in a technical
component.
Call the authorised Service Centre. Press the "Stop Alarm" button to
deactivate the acoustic signal.
The red light ashes
and
an acoustic alarm sounds
even with the door closed.
The freezer compartment
temperature indicators may
ash.
Blackout alarm
Activated when the power is cut o for
an extended period of time, causing the
freezer compartment temperature to
rise.
Press the stop alarm button to deactivate the acoustic signal. If the
freezer compartment has not yet reached the optimum food storage
temperature, the freezer compartment temperature alarm may be
activated (see freezer compartment temperature alarm). Check the
food before consuming it.
The red light comes on
(without ashing)
, an
acoustic alarm sounds and
the freezer compartment
temperature indicators
ash.
Freezer compartment temperature
alarm
The temperature alarm indicates that
the temperature of the compartment
is not at its optimum level. This may
happen: when it is rst used, after
defrosting and/or cleaning, if large
amounts of food are placed inside the
freezer or when the freezer door has not
been shut properly.
Press the Stop Alarm button to deactivate the acoustic signal. When
the optimal temperature conditions have been reached, the red light
switches o automatically. If the temperature alarm persists, contact
the Authorised Service Centre.
400011195248
You can download the Safety Instructions, User Manual, Product Fiche and Energy data by:
• Visiting our website docs . whirlpool . eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identication plate.