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49-80565-5 3
Consumer Information
Custom Hood Insert
If you
received a
damaged
hood
Immediately contact the dealer (or builder)
that sold you the hood.
Save time
& money
Before you request service, check the Problem
Solver in the back of this manual.
It lists causes of minor operating problems that
you can correct yourself.
If you need
service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some
steps to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
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