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LIMITED WARRANTY FOR HISENSE
TM
REFRIGERATORS, FREEZERS AND WINE COOLERS
Congratulations on your purchase!
IMPORTANT: Just in case your newly purchased Refrigerator, Freezer or Wine Cooler
needs to be serviced, please keep the original packaging materials and original receipt.
Hisense USA Corporation ("Hisense"), hereby warrants to the first end user consumer purchaser
(“Purchaser”) for this Hisense
TM
Refrigerator, Freezer or Wine Cooler (“Product”), when shipped in its
original container and sold or distributed in the United States and Puerto Rico by an authorized Hisense
dealer, and provided that this Product was not sold either “as is”, “with all faults”, “sales final” or per
similar terms, that this Product will, during the applicable warranty period as stated solely in this Limited
Warranty, be free from defects in material and workmanship. Hisense will, solely within the applicable
warranty period, and at Hisense’s sole discretion, either repair the defective Product or provide the
Purchaser with a like new or refurbished product of similar or better quality.
HOW TO GET WARRANTY SERVICE
:
Warranty service may be obtained by contacting Hisense using any of the methods below. Proof of
purchase in the form of an original bill of sale or receipted invoice with a legible date of purchase that
evidences the Product is within the applicable warranty period must be presented to Hisense in order to
obtain warranty service. Our contact information is provided below. Hisense will respond to warranty
requests within a commercially reasonable time.
Warranty Service and Troubleshooting Information
for Customers in the United States and Puerto Rico
To obtain warranty service and troubleshooting information, contact the
Hisense Consumer Care Center.
Call 1-877-465-3566 (Monday–Friday from 9 a.m. - 9 p.m. EST,
Saturday–Sunday from 9 a.m. - 6 p.m.) or
Email [email protected] or visit our website www.hisense-usa.com.
ON-SITE SERVICE:
Certain Products, as stated herein, are eligible for on-site service at Hisense’s sole discretion. To obtain
on-site service, Purchaser must call or email Hisense as described above to trouble-shoot the issue with
the Product. On-site service may not be available in certain locations where an authorized service
provider is not available. An authorized service provider is considered unavailable if the Purchaser’s
location exceeds fifty (50) miles from the service provider’s business address. In the event that on-site
service is not available, Hisense will, at its sole discretion, replace the Product with a new or refurbished
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