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Problem and alarm code Possible cause and solution
You cannot activate the appli-
ance.
• Make sure that the mains plug is connected to the mains sock-
et.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not start. • Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the end of
the countdown.
• The appliance recharges the resin inside the water softener.
The duration of the procedure is approximately 5 minutes.
The appliance does not fill with
water.
The display shows i10 or i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
Malfunction of the water level
detection sensor.
The display shows i41 - i44.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump
or the drain pump.
The display shows i51 - i59 or
i5A - i5F.
• Switch the appliance off and on.
The temperature of the water
inside the appliance is too high
or malfunction of the tempera-
ture sensor occurred.
The display shows i61 or i69.
• Make sure that the temperature of the inlet water does not ex-
ceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the
appliance.
The display shows iC0 or iC3.
• Switch the appliance off and on.
The level of water inside the
appliance is too high.
The display shows iF1.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right height
above the floor. Refer to the installation instructions.
The appliance stops and starts
more times during operation.
• It is normal. It provides optimal cleaning results and energy sav-
ings.
The programme lasts too long. • If the delay start option is set, cancel the delay setting or wait
for the end of the countdown.
• Activating options can increase the programme duration.
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