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Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer.............................................254
Towing the Vehicle on Four Wheels.......254
Driving Hints
Breaking-In....................................................256
Economical Driving......................................256
Driving Through Water...............................256
Floor Mats.......................................................257
Roadside Emergencies
Roadside Assistance...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265
Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program
(Canada Only)............................................271
Getting Assistance Outside the U.S. and
Canada........................................................272
Ordering Additional Owner's
Literature....................................................273
Reporting Safety Defects (U.S. Only).......274
Reporting Safety Defects (Canada
Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296
Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades......................308
Adjusting the Headlamps..........................309
Changing a Bulb............................................310
Bulb Specification Chart..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information......................................314
Cleaning Products.........................................314
Cleaning the Exterior....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents
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