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Appendix 138
• Some of the above cases may not apply depending on the features and
apps.
Device overheats while charging.
• The device and the charger may become hot while charging. During
wireless charging or fast charging (if supported), the device may
become even hotter. If the battery temperature rises above a certain
level, the device may stop charging.
- Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an
app again.
- Stop charging if the charger/USB cable port at the lower part of the
device overheats, and visit the nearest LG Customer Service Center.
How to solve overheating of the device
• Close any running apps or features, and let the device cool down.
• Always update the software to the latest version.
• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
• Close apps you don’t use.
• If you are using the device with maximum screen brightness, decrease
the brightness.
• If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, visit the LG Customer Service
Center.
Usage limitations when the device overheats
If the device overheats while using it or charging, some features, apps, or
even the device may be turned off.
This is a normal operation for the devices that support this feature.
• If the device temperature rises above a certain level, a warning
message appears.
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