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Before You Call for Service...
Please check the following troubleshooting tips before you call
for service!
Problem
It never gets cold inside.
Freezing & refrigerating is
not so good.
Checkup Point
⇡Is the refrigerator unplugged?
⇢Is the temperature set to [Low Mode]?
⇣Is the refrigerator under direct sunlight or is a
heat appliance placed near it?
⇤Is the space between the refrigerator back and the
wall too close?
Action
⇡Plug in the refrigerator.
⇢Set the temperature mode to Middle or High.
⇣Move to a place where there is no direct
sunlight, no heat appliances around.
⇤Keep sufficient space (more than 5cm)
between the back of the refrigerator and the wall.
Problem
Foods in the
refrigerator get frozen.
Checkup Point
⇡ Is temperature set to [High]?
⇢ Is the room temperature too low?
⇣ Is food with moisture stored close to the cold air
spout?
Action
⇡ Set the temperature to [Middle] or [Low].
⇢ Food can be frozen if ambient temperature is below 5.
Move to a place where the temperature is over 5.
⇣Place food with moisture on the shelves close to the
doors.
Problem
Strange sounds from
the refrigerator.
Checkup Point
⇡Is the floor beneath the refrigerator uneven?
⇢Is the space between refrigerator back and the wall too
close?
⇣Do any objects or other stuff touch the refrigerator?
Action
⇡ Move the refrigerator to a level and even floor.
⇢Keep sufficient space.
⇣Remove any object which touches the refrigerator.
Problem
Odour or unpleasant
smell from the inside.
Checkup Point
⇡Is the food stored uncovered or unwrapped?
⇢Are the shelves and pockets stained with food stuff?
⇣Is the food stored too long?
Action
⇡ Be sure to cover and wrap the food.
⇢Clean them regularly. Once smell gets soaked into those
parts, it is not easy to remove.
⇣Do not store food for too long. A refrigerator is neither a
perfect nor a permanent food keeper.
9
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