GE GTW500ASN0WS 4.6 cu. ft. Capacity Washer with Stainless Steel Basket

OWNER'S MANUAL & INSTALLATION INSTRUCTIONS

IMPORTANT SAFETY INFORMATION

WARNING: To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• Read all instructions before using the appliance.
• Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
• For waterproof, water-resistant and bulky items, only use the Bulky (or Delicates) cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
• DO NOT install or store this appliance where it will be exposed to the weather.
• DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.
• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Start button DOES NOT disconnect power.
• DO NOT climb on or stand on this unit.
• See "ELECTRICAL REQUIREMENTS" located in the Installation Instructions for grounding instructions.

Proper Disposal of your Appliance

• Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

IMPORTANT SAFETY INFORMATION

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

• Ensure that the hot water hose is connected to the "H" valve and the cold water hose is connected to the "C" valve.
• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
• Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.
• Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.
• Optional drain hose extension recommended for discharging heights from 60" - 96"
• GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
• GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
• Consider recycling options for your appliance packaging material.

START-UP SEQUENCE

• When the washer cycle is first started, there will be a pattern of blinking lights running from right to left through the Spin, Rinse, Wash, Soak, and Fill lights (on some models). On some models, all LED's will turn off for over 10 seconds before the Fill light turns on.
• Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle. The Complete light will turn on when the washer has finished running a cycle. If the washer is off and the Complete light is not on, the cycle completed more than an hour ago or the washer cycle ended prematurely due to a fault.

AUTOMATIC DRAIN SEQUENCE

• Machine will automatically drain anytime the lid is left open for more than 15 minutes and water is present. The Fill light will blink three times repeatedly when the draining begins.
• Machine will automatically drain if left in a paused state with lid closed for more than 24 hours and water is present.

WHEN NOT IN USE

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.

Getting Started

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INFORMATION before operating this appliance.

Throughout this manual, features and appearance may vary from your model.

• Add fabric softener to the fabric softener dispenser on some models); see page 14.
• If using detergent packets, add to the bottom of the wash basket before adding clothes.

• Loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. See page 15 for suggested loading examples.
• Add the manufacturer’s recommended amount of detergent to the top of the load after adding clothes. We recommend the use of High Efficiency detergents such as in your energy efficient washer.

• Close lid.
• NOTE: Unit will not start with lid open if Precise Fill is selected except on Bulky Items cycle.
• Select wash cycle.
• Select wash options, including Deep Rinse option (on some models) when using fabric softener.
• Select options.
• Select load size (on some models).

• Press Start.

A. Start/Pause

Press Start/Pause to begin the cycle. NOTE: If the lid is closed, the lid will lock only during the load sensing portion of the cycle (when the Auto selection is made or models which do not have a water level selection) and during spin portions of the cycle. Lid will unlock after load sensing and spin.

Pressing Start/Pause will unlock the lid (if locked at that time), pause the cycle and the Fill, Soak, Wash, Rinse, and Spin light indicators will blink.

To continue the cycle, press Start/Pause again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start/Pause to begin new cycle.

B. Cycle Status Lights

Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.

If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When the washer tries to redistribute the load, the Rinse light will be illuminated solid while the Spin light continues to blink (on some models). When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

C. Water Level

Add detergent to the bottom of the basket and fabric softener to the dispenser (on some models) prior to loading clothes.

Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the water level accordingly.

Make the water level selection:

(features and appearance will vary by model)

Auto (on some models)

• For convenience, best performance and optimal efficiency, select Auto for models so equipped. This selection automatically provides the correct amount of water suited to the size and type of load placed in the unit. Lid will be locked for the duration of the load sensing process, which includes a brief spin period and a portion of the water fill.
• If you prefer to manually select the water level, select Low through Max. While Auto is best for most loads and general washing, you may want to manually select the water level for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual water level selections should be made for wet items placed in the washer, such as soaked towels or garments.
• The washer will not fill with water when Auto is selected if the lid is opened. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.

D. Wash Cycles - Cycle Selector Knob

WARNING: Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

For Waterproof, Water-Resistant, or Bulky:

• Only use the Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
• Do not mix waterproof and non-waterproof items.
• Read the Owner's Manual for wash cycle details.

The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.

The following chart will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed.

Selections and options shown in bold are the recommended settings for that cycle.

Some cycles and options may not be available on some models.

NOTE: Water temperature selections are embedded within the wash cycles. For the Colors Cycle Normal, there are multiple temperature selections available. For other cycles, such as Whites, there is only one temperature available but there are multiple soil levels embedded. Select the cycle, temperature and soil level that best matches items being washed.

*Sanitize with Oxi (on some models)

The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The Sanitize with Oxi cycle will use the HOT water and Extra Heavy soil setting regardless of the actual settings on the Temperature and Soil Level knobs. The lid will be locked during the wash cycle. Start/Pause can be pressed to unlock the lid. The Stain PreTreat option is not available.

E. Settings

Select settings for agitation (Soil) and water temperature (Temp). NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

Cold PLUS (on some models)

Select the Cold PLUS feature when looking to get a better clean in cold water while saving energy. Cold PLUS saves energy by using less water heater energy for cold water vs. normal default settings. When selecting Cold PLUS there will be additional agitation time to help improve cleaning performance vs. using cold water alone.

F. Cycle Options (on some models)

Stain PreTreat

The Stain PreTreat feature allows you to indicate what stains are on the garments in your load. An initial water fill is performed at a temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an active soak, is conducted to effectively treat the stain. Then additional water is added to the selected temperature and the wash phase is conducted for the cycle selected. For washing normally soiled cotton clothing the Stain PreTreat option should be in the Off position.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain PreTreat:

1. Select the desired wash cycle.
2. Select the stain to be treated under the Stain PreTreat options.

Stain PreTreat Guide

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being washed.
• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second treatment.

Wash Boost (on some models)

The Normal setting balances wash performance, fabric care, and cycle time for normally soiled or lightly soiled loads.

Add Soak adds a series of soaks to reduce fabric wear and fading while still providing great wash performance on garments and helping with stains.

Use Add Power for additional agitation and soaking to boost wash performance for loads needing a deeper clean. This selection is ideal for heavier soiled items/loads.

Wash Boost

Deep Fill

Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case loads only, not for typical use.

Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer.

To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Auto Soak

This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically.

2nd Rinse

When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional residues.

Extra Spin

Select to provide additional spin time, increasing energy efficiency through reducing drying times.

2nd Rinse + Extra Spin

Provides both a second rinse and an extra spin.

Deep Rinse/Extra Rinse

Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. Spin may go to a higher setting) to maximize performance.

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on the display.

Automatic Load Sensing

This determines the correct agitato profile, agitato duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.

NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal.

Liquid Fabric Softener Dispenser (on some models)

The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on.

The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle.

Do not stop the washer or raise the lid during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

1. Make sure dispenser is securely attached to agitator.
   
   
   ONLY this portion of the dispenser is visible once installed into agitator
2. Use only liquid diluted fabric softener. Pour into dispenser, using amount recommended on package.
   
   Never pour fabric softener directly on clothes. It may stain them.
3. Add water to dispenser until it reaches the maximum fill line.
   Do not pour anything into the agitator if the agitator cap or dispenser is removed.
   
4. Select Deep Rinse or Extra Rinse option.
   
   NOTE: Fabric softener may not dispense properly if the Deep Rinse or Extra Rinse option is not selected.

Liquid Bleach

Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer's recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Pretreatment

Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Loading the Washer

Always follow fabric manufacturer's care label when laundering.

Proper Use of Detergent

Using too little or too much detergent is a common cause of laundry problems.

Use less detergent if you have soft water, a smaller load or a lightly soiled load.

For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.

Place detergent packets in the bottom of the wash basket before adding clothes.

GE Appliances recommends the use of High Efficiency detergents such as in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversuiding problems commonly associated with regular detergents.

When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING - Fire Hazard

• DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.
• DO NOT dry anything that has been soaked in or spotted with any type of oil.
• DO NOT reach into the washer until all moving parts have stopped. Doing so can result in death, explosion, fire or amputation.

Loading the Washer

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock light is OFF and the Unlocked light is ON before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust water level selection and/or use Deep Fill option if necessary.

• On Infusor models, do not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket.
• Do not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Appliance communication

WiFi Connect (For customers in the United States only - on some models)

Your washer may be GE Appliances WiFi Connect compatible using the optional GE Appliances ConnectPlus module.

If compatible: To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring, control and notifications.

WiFi Connectivity: For assistance with the appliance or the GE Appliances ConnectPlus network connectivity, please call GE Appliances Connected Home Support at 800.220.6899.

Please visit www.GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance apps will work with your smartphone and to learn where you can purchase a ConnectPlus module.

The ConnectPlus module has the FCC/IC ID located on the back of the module.

Part Number Accessory PBX10W00Y0 WiFi ConnectPlus module

Care and Cleaning

WARNING - Electrical Shock Hazard: Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

Exterior of the Washer

Immediately wipe off any spills with a damp cloth.

Interior of the Washer

Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some models)

1. Remove the dispenser from the top of the agitator.
2. Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
   • 1 US gallon (3.8 liters) warm water
   • 1/4 cup (60 ml) heavy-duty liquid detergent
   • 1 cup (240 ml) bleach.
4. If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5. Rinse and reassemble dispenser. Place dispenser back on the agitator.

Water Supply Hoses

Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become over stretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

Moving and Storage

Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Installation Instructions

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT - Save these instructions for local inspector's use.
• IMPORTANT - Observe all governing codes and ordinances.
• Note to Installer - Be sure to leave these instructions with the Consumer.
• Note to Consumer - Keep these instructions for future reference.
• Skill level - Installation of this appliance requires basic mechanical and electrical skills.
• Completion time - 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

TOOLS REQUIRED FOR WASHER INSTALLATION

PARTS REQUIRED (Sold separately)

• Water Hoses (2)
• Rubber Washers (2) and Strainer Screens (2)
• Drain Hose Extension (For discharge heights from 60" - 96"

GE Appliances Parts and Accessories

Order on-line at GEAppliancesparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours.

NOTE: We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

LOCATION OF YOUR WASHER DO NOT Install the Washer:

1. In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be freezing or near freezing for proper washer operation.
2. In an area where it will come in contact with curtains or drapes.
3. On carpet. The floor MUST be a hard surface with a maximum slope of 1/2" per foot (1.27 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

IMPORTANT: Minimum Installation Clearances - Alcove or Closet

• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.
• Minimum clearance between washer and adjacent walls or other surfaces: 0" either side, 2" front, 3" rear. Vertical space from floor to overhead shelving, cabinets, ceiling, etc. = 60".
• Closet doors must be lowered or otherwise ventilated and have at least 60 square inches of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches of open area.

NOTE: The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS

WATER SUPPLY LINES - Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing machine. Ensure inlet hose screens are also clean and free of debris. WATER PRESSURE - Must be 20 psi minimum to 120 psi maximum. The 20 psi minimum pressure must be maintained while the washer is actively filling with both hot and cold valves on. WATER TEMPERATURE - Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE WASHER when hot wash is selected. SHUTOFF VALVES - Both hot and cold shutoff valves (faucets) should be supplied. DRAIN - Water should be drained into standpipe. Discharge height MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. Standpipe must be 1-1/2 inches minimum inside diameter and must be open to atmosphere.

1. UNPACKING THE WASHER

After the machine is in the home, remove outside packing material/carton from washer.

Remove bag (containing clamp, cable tie and drain hose clip), drain hose and Owner's Reference Guide from tub.

NOTE: Leave foam shipping material inside tub opening to hold tub in place during the rest of the installation.

2. REMOVE THE BASE

Remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright.

WARNING - Electrical Shock Hazard
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel - DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

3. CONNECT DRAIN HOSE TO WASHER

Remove the cap from the drain port, if present, before installing the drain hose. It is normal for a small amount of residual water from the factory quality test process to drain out of the port when removing the cap.

Connect drain hose to drain port on back of washer. Open clamp with pliers and slide onto hose end. Holding clamp open, push hose end onto drain port until fully seated. Release clamp between locating ribs on hose end. Outlet of hose end should be oriented vertically.

WATER SUPPLY HOSES

Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become over stretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

4. CONNECT WATER HOSES TO WASHER

Unplug electrical cord before installing water hoses. If not installed, install rubber washer in one end of hot water hose. Thread hot water hose onto connection labeled H at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

If not installed, install rubber washer in one end of cold water hose C. Thread cold water hose onto connection labeled C at top rear of washer. Hand tighten and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight.

Move washer as close to final location as possible, leaving room for you to make water, drain, and electrical connections to your home.

5. CONNECT WATER HOSES TO OUTLET VALVES

Determine which is HOT water line before attaching water hoses to faucets. Traditionally, HOT faucet is on left.

(If screen washers are not installed) With protruding part of screen toward you, install strainer screen/rubber washer into each of the free ends of two water hoses.

Connect hot water hose to hot water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open hot water valve.

Connect cold water hose to cold water outlet valve of your home. Hand tighten and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand-tight. Open cold water valve.

Check for leaks and drips at the hose couplings. Tighten as necessary.

6. CONNECT TO DRAIN

Install drain hose clip on rear panel of washer. Route drain hose through clip and insert free end into drain opening of your home.

NOTE: If longer drain hose is required, order drain hose extension kit, GE Appliances part number WH49X301. Connect additional drain hose (contained in kit) to original hose with hose clamp (contained in kit).

If water valves and drain are built into wall, fasten drain hose to one of the water hoses with cable tie provided.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

If your drain is a standpipe, fasten drain hose to standpipe with cable tie provided.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

If drain discharge height does not meet 30" minimum height requirement, end of drain hose must be secured in drain opening of home by installer and have an air gap around hose to prevent siphoning.

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 5" of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.

ELECTRICAL REQUIREMENTS

WARNING - Electrical Shock Hazard
Plug into a grounded 3-prong outlet. DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord. Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT - Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY - 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle - Properly grounded 3-prong receptacle to be located so the power cord is accessible installed position. If a 2-prong receptacle is present, it is the owner's responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

7. CONNECT POWER AND INSTALL

Make sure the large dial control (on some models) on the washer is pushed in to the OFF position.

Insert plug of electrical cord into a 115V, 15- or 20-amp wall receptacle. Move washer into final position. Place level on flat top side edges of washer. Adjust all four leveling legs until washer is level left-to-right and front-to-back. Remove level.

Open tub lid. Remove and discard tub shipping material (see Step 1).

Remove plastic protector sheet from control panel face.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x 1/2" sheet metal screw (available at any hardware store) to rear of washer as illustrated.

Mobile Home Installation:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

FINAL CHECKLIST

Before starting the washer, check to make sure:

• Main power is turned on.
• The washer is plugged in.
• The water faucets are turned on.
• The unit is level and all four leveling legs are firmly on the floor.
• The shipping foam and cardboard are removed.
• The drain hose is properly tied up.
• There are no leaks at the faucet, drain line or washer.
• Remove the cap from the drain port, if present, before installing the drain hose. Run the washer through a complete cycle.
• Check for water leaks and proper operation.
• Place these instructions in a location near the washer for future reference.

Run the washer through a complete cycle.

• Check for water leaks and proper operation.
• Place these instructions in a location near the washer for future reference.

Troubleshooting Tips... Before you call for service

Problem	Possible Causes	What To Do
Short spray and delay after pressing Start	Lid was opened and closed between cycle selection and start.	This is normal. See START-UP SEQUENCE in Safety Instructions section.
Water level seems low	This is normal	Water may not cover the top level of the clothes. This is normal for this high-efficiency washer.
Low water flow	Water valve screens are stopped up	Turn off the water source and remove the water connection hoses from the top rear of the washer and the water faucets. Clean the hose screens (if equipped) and the machine screens with a brush or toothpick. Reconnect the hoses and turn the water back on. Check for leaks at the connections.
Water siphoning out of washer	Drain standpipe is too low or hose is pushed too far down the standpipe	The drain hose must exceed 30" height at some point between the back of the washer and the drain pipe. Use an anti-siphon clip. See the Installation Instructions.
Too many suds	Soft water	Try less detergent.
	Too much detergent	Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load.
	Type of detergent	Switch to a High Efficiency detergent like .
Water leaks	Type of detergent	Switch to a High Efficiency detergent like .
	Using too much detergent in washer	Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.
	Fill hoses or drain hose not properly connected	Make sure hose connections are tight at faucets and rubber washers are installed. Make sure drain hose end is properly inserted and secured to drain facility.
	Household drain may be clogged	Check household plumbing. You may need to call a plumber.
	Drain hose rubs on wall	Make sure drain hose does not make contact with the wall. May cause excessive wear on the hose.
	Constant water pressure to fill hoses at water source	Tighten hoses at the faucets. Check condition of fill hoses; they should be replaced every 5 years.
Water temperature seems incorrect	Cooler water temperatures provide improved energy efficiency	New laundry detergents are formulated to work with cooler water temperatures without impacting wash performance.
	Water supply is turned off or improperly connected	Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. NOTE: Water valves are marked "H" and "C".
	Water valve screens are stopped up	Turn off the water source and remove the water connection hoses from the top rear of the washer and the water faucets. Clean the hose screens (if equipped) and the machine screens with a brush or toothpick. Reconnect the hoses and turn the water back on. Check for leaks at the connections.
	Cool/Cold water when selecting Hot	This is normal. The washer senses water temperature (on some models) and optimizes it for best results. Cold water is periodically added when hot is selected.
House water heater not set properly	Make sure house water heater is delivering water at 120°-140°F (48°-60°C).
Water pumped out before cycle is complete	Water was left in unit for 24 hours with lid closed or 15 minutes with lid open	Previous cycle has been cancelled. Close lid, select a new cycle and start washer.
Water won't drain	Drain hose is kinked or improperly connected	Straighten drain hose and make sure washer is not sitting on it. Top of drain outlet should be less than 8 ft (2.44 m) above floor.
Washer rotates and pauses at beginning of cycles	This is normal	Washer is sensing the load.
Washer pauses during wash cycle	Soak option was chosen	This is normal. The washer alternates between agitate and soak during these cycles to get your clothes cleaner with less wear.
	This is normal	Many cycles incorporate a series of soaks within the agitation period to clean your clothes with less wear.
Laundry additives dispensed too quickly (dispensers on some models)	Overfilling of dispensers	Do not overfill or add water to dispenser. Select Deep Rinse/Extra Rinse option when using fabric softener.
Washer pauses during spin cycle	This is normal	The washer may pause during the spin cycle to remove soapy water more efficiently.
Washer won't operate	Washer is unplugged	Make sure cord is plugged securely into a working outlet.
	Water supply is turned off	Turn both hot and cold faucets fully on.
	Lid is open – safety feature prevents agitation and spinning when lid is up	Close lid and press Start.
	Circuit breaker/fuse is tripped/blown	Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.
	Electronics need to be reset	Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed.	Press Start.
Detergent packets not dissolving	Laundry detergent packet placed in dispenser	Laundry detergent packets should not be used in dispensers. They should be added directly to the wash basket following manufacturer's directions.
Unexplained time or setting changes	Change of options (on some models)	This is normal. Several options will change other options to maximize washer performance.
Basket seems loose	Basket moves or rotates freely	Washer basket does not have a traditional brake. Washer basket will move freely. This is normal.
Agitator seems loose (on some models)	Top of agitator moves/side to side motion	The top of the agitator is designed to be flexible to allow care for large bulky items like comforters; this is normal.
Colored spots	Incorrect use of fabric softener	Read instructions on fabric softener package and follow directions for using dispenser. Make sure to select Deep Rinse/Extra Rinse option (on some models). Pretreat stain and rewash using Quick Wash cycle (on some models) before drying.
	Dye transfer	Sort whites or light colors from dark colors.
Grayed or yellowed clothes	Amount of detergent	Be sure to follow manufacturer's directions for detergent.
	Hard water	Use a water softener or install a water softener.
	Water is not hot enough	Make sure water heater is delivering water at 120°-140°F (48°-60°C).
	Washer is overloaded	Load clothes loosely, no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket.
	Dye transfer	Sort clothes by color. If garment label says wash separately, unstable dyes may be indicated.
Lint or residue on clothes	Clothes are air or line dried	If you do not dry your clothes with a dryer, your clothes may retain more lint.
	Incorrect sorting	Separate lint producers from lint collectors.
	Washing too long	Wash small loads for a shorter time using the Light Soil setting.
	Detergent not dissolving	Rewash, next time: Try a liquid detergent. Use warmer water temperature.
	Overloading	Load clothes loosely in the washer basket. For best results, load items around the outside of the basket.
	Incorrect use of fabric softener	Read instructions on fabric softener package and follow directions for using dispenser. Make sure to select Deep Rinse/Extra Rinse option (on some models).
Clothes too wet	Incorrect cycle selected	Make sure cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
	Washer load is unbalanced	Redistribute load in washer and run Drain & Spin cycle.
Spin light blinking or spin light on at end of cycle	An out-of-balance condition has been detected	Allow cycle to continue and finish. If load is wet at end of cycle, balance load and run a Drain & Spin cycle.
Pilling	Result of normal wear on poly-cotton blends and fuzzy fabrics	While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Snags, holes, tears, rips or excessive wear	Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets	Fasten snaps, hooks, buttons and zippers. Remove loose items like pins, objects in pockets and sharp buttons. Turn knit fabrics (which snag easily) inside out.
	Undiluted chlorine bleach	Check bleach package instructions for proper amount. Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
	Chemicals like hair bleach or dye, permanent wave solution	Rinse items that may have chemicals on them before washing. Use Quick Wash cycle with Extra Rinse option (on some models).
Wrinkling	Improper wash and dry cycles	Match cycle selection to the type of fabric you are washing (especially for easy care loads).
	Incorrect sorting	Avoid mixing heavy items (like jeans) with lightweight items (like blouses). Try a fabric softener.
	Overloading	Load clothes loosely in the washer basket.
	Repeated washing in water that is too hot	Wash in warm or cool water.

Washer Sounds

Washer sounds that may be different from your previous washer: Clicks, water flow, gear sounds followed by pauses, and electrical hum are part of normal washer cycle operation.

Limited Warranty

GEAppliances.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

NOTE: For non-residential or multi-housing applications (e.g., apartment complexes, hotels, multi-family housing, etc.), the limited warranty is one-year for any part of the washer which fails due to a defect in materials or workmanship only. You will be responsible for any labor and related service costs.

What is not covered:

• Service trips to your home to teach you how to use the product. Improper installation, delivery or maintenance.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Products which are not defective or broken, or which are working as described in the Owner's Manual.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Defects or damage due to operation in freezing temperatures.
• Damage caused after delivery.
• Product not accessible to provide required service.
• Damage to the stainless steel basket caused by misuse with chemicals in non-residential or multi-housing applications.

EXCLUSION OF IMPLIED WARRANTIES

Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

Warrantor: GE Appliances, a Haier company Louisville, KY 40225

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

Consumer Support

GE Appliances Website: Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. GEAppliances.com.

Register Your Appliance: Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. GEAppliances.com/register.

Schedule Service: Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. GEAppliances.com/service or call 800.432.2737 during normal business hours.

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your warranty expires. GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.

Remote Connectivity: For assistance with wireless network connectivity (for models with remote enable), visit our website at GEAppliances.com/connect or call 800.220.6899.

Parts and Accessories: Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. GEAppliancesparts.com or by phone at 877.959.8688 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Contact Us: If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact or call 800.626.2000

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