Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
Top Control Dishwasher
NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/
NS-DWR2WH8/NS-DWR2SS8
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FINAL
FOR PRINT
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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installing and setting up your dishwasher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Before using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Providing a proper power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Understanding your dishwasher’s features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Wash cycle selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Filter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Smart wash system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Using your dishwasher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Preparing and loading dishes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Adding a dish. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Filling the detergent dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Filling the rinse aid dispenser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Factors affecting performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Using rinse aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Water temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Water pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Maintaining your dishwasher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the stainless steel panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the stainless steel inner door and tub . . . . . . . . . . . . . . . . . . . . .22
Cleaning the filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cleaning the door and tub gaskets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Cleaning the air gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Protecting your dishwasher for long periods . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
ONE-YEAR LIMITED WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/NS-DWR2WH8/NS-DWR2SS8
represents the state of the art in dishwasher design and is designed for
reliable and trouble-free performance.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
- When using your dishwasher, follow basic
safety precautions, including the following:
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Clean only with a damp cloth.
6 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
7 Make sure that the available AC power matches the voltage
requirements of this appliance.
8 Refer all servicing to qualified service personnel. Servicing is required
when the appliance has been damaged in any way or it does not
operate normally.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
within your dishwasher.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying your dishwasher.
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WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or
death.
1
WARNING–DANGER
—Never allow children
to play with, operate, or crawl inside the dishwasher.
2 Turn off the dishwasher before carrying out user maintenance on it.
3 If a component part is damaged, it must be replaced by the
manufacturer, its service agent, or similar qualified persons in order to
avoid a hazard.
4 This appliance is intended to be used in household and similar
environments.
Basic precautions before use:
• Read all instructions before using the dishwasher.
• The manual does not cover every possible condition and situation that
may occur.
• Use the dishwasher only for intended function as described in this
manual.
• When loading items to be washed:
• Load sharp items and knives so that they are not likely to damage the
door seal and tub.
• Load sharp items and knives with the handles up to reduce the risk of
cut-type injury.
• Do not wash plastic items unless they are marked dishwasher safe or the
equivalent, if not marked, check with manufacture for recommendation,
items that are not dishwasher safe may melt and create a potential fire
hazard.
• If the dishwasher drains in to a garbage disposal, make sure disposal is
completely empty before running dishwasher.
• Do not tamper with the controls.
• Do not operate your dishwasher unless all enclosure panels are properly
in place.
• Do not touch the heating element during or immediately after use,
especially if the sanitize option has been selected.
• Do not let children abuse, sit, or stand on door or racks of the dishwasher.
• Under certain conditions, hydrogen gas may be produced in a hot water
system that has not been used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been used for such a period,
before using on all hot water faucets and let water flow from each for
several minutes. This will release any accumulated hydrogen gas.
Hydrogen gas is flammable. Do not smoke or use an open flame during
this time.
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• Do not store or use combustible materials, gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance.
• Use only detergents or rinse agents recommended for use in a dishwasher
and keep them out of the reach of children.
• Keep young children and infants away from dishwasher when it is
operating.
• Do not use the dishwasher if it has a damaged power line or plug, and do
not plug the dishwasher into a damaged outlet, failure to observe these
instructions may result in electrical shock.
• Remove the door to the washing compartment when removing an old
dishwasher from service or discarding it.
• To reduce the risk of injury, do not allow children to play in or on a
dishwasher.
SAVE THESE INSTRUCTIONS
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Package contents
•Dishwasher
•Hose
• Installation kits
•User Guide
• Installation Guide
Main components
Upper spray
arm
Vortex wash
arm (left side)
Detergent
dispenser
Cup shelf
Silverware
basket
Middle spray
arm
Heating
element
Tub gasket
Bottom rack
Top light
Lower spray
arm
Rinse aid
dispenser
Adjustable
upper rack
Top rack
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Installing and setting up your dishwasher
1 Water supply temperature should be between 120° F and 149° F (49° C
and 65° C).
2 Dispose of the discarded appliance and packing material properly.
3 The dishwasher must be grounded or it can result in a risk of electric
shock.
4 If there is any damage of the contact to the dishwasher, please contact
Customer Service. Do to attempt to repair or replace any part by
yourself.
For information on installing and setting up your dishwasher, refer to the
Installation Guide provided.
Before using your dishwasher
1 Remove the interior packing.
2 Clean the interior surface with lukewarm water using a soft cloth.
Finding a suitable location
• This dishwasher is designed to be built-in.
• The dishwasher door must be able to swing fully open.
Providing a proper power supply
Check your local power source. This dishwasher requires a 120V, 60Hz
power supply.
Refer to the Installation Guide for additional information.
Understanding your dishwasher’s features
How your dishwasher cleans
The dishwasher fills with water, covering the filter area at the bottom.
Water is then pumped through the various filter and spray arms, spraying
a mixture of hot water and detergent against the soiled surfaces of your
dishes and silverware. Soil particles are separated and go down the drain
as the dirty water is drained and replaced with clean water. The number of
water fills is determined by the cycle selected.
Wash cycle selections
Cycle times are approximate and will vary with options selected. Hot
water is necessary to activate dishwasher detergent and melt fatty food
soils.
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An automatic sensor checks the incoming water temperature and, if it is
not hot enough, the timer will be delayed to allow for the water to heat for
the main wash of all cycles. This happens even when hi-temp wash is
selected, so that higher temperature will be available to handle heavier
soil loads.
Filter system
Your dishwasher has a multiple filter system which includes four separate
filter meshes. It separates dirty water and clean water into different
chambers.The multiple filter system helps your dishwasher to get better
performance with less water and less energy.
Smart wash system
Your dishwasher has a smart wash system under the normal wash
program which selects the wash cycle based on how large and how soiled
the load, permitting your dishwasher to clean more efficiently every time.
When a partial load of lightly soiled dishes is placed in the unit, a short
wash cycle is automatically selected. When a full load of heavily soiled
dishes is placed in the unit, a heavy wash cycle is automatically selected.
Adjustable upper rack
The upper rack of your dishwasher can be raised or lowered to
accommodate loading dishes of varying heights in either rack. After
removing the 3rd rack, the upper rack clearance height can be adjusted
from 8" to 10". The lower rack clearance height can be adjusted from 11" to
13". See “Adjusting the upper rack” on page 15.
10"
8"
11"
13"
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Using your dishwasher
Using the control panel
Your dishwasher’s control panel is located on the top edge of the door.
The door must be opened to make settings and operate the dishwasher.
Cycles
Select a cycle based on the type of dishes to be washed and the level of
soil on the dishes.
Cycle times are approximate and will vary with options selected. The timer
will be delayed to allow for the water to heat for the main wash of all
cycles if the sensor detects the water is not hot enough. Below is water
use and cycle times under standard conditions.
# CYCLE DESCRIPTION WATER USE
CYCLE TIME
(MINUTES)
1
Normal Wash
Use for regularly soiled dinner
dishes or silverware.
2.85 - 6.1 gal.
(10.8 - 23.0 l)
105 - 140
2
Pots & Pans
Use for hard-to-clean, heavily soiled
dishes, pots, and pans.
6 gal. (22.8 l) 140
3
China
Use for lightly soiled china and
crystal.
5.1 gal. (19.3 l) 120
4
Energy Saver
Use for lightly soiled or pre-rinsed
dishes and silverware.
5.1 gal. (19.3 l) 105
5
Rinse Only
Use for pre-rinsing dishes or
glasses.This is only a rinse that
keeps food from drying on your
dishes and reduces odor buildup in
your dishwasher until you are ready
to wash a full load. Do not use
detergent.
2.1 gal. (8 l) 20
6
Quick Wash
Use for lightly soiled and pre-rinsed
dishes and silverware.
4.1 gal. (15.5 l) 60
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Functions
Functions can add enhancements to the cycle selected.
• 7 - Air Exchange—Use to exchange the air in your dishwasher every six
hours to keep the air in the dishwasher fresh.
• 8 - Steam Wash—Use for heavily soiled items. This option adds additional
time to the cycle time and is available with the Pots & Pans, Normal
Wash, and Energy Saver cycles.
• 9 - Child lock—Use to lock all controls to prevent children from accidently
changing the dishwasher cycle or starting the dishwasher. Press the
Steam Wash and Vortex Wash buttons at the same time to select or
cancel the function. The indicator light turns on.
• 10 - Vortex Wash—Use when you want to wash pots and pans, durable
serving bowls, and other large, very dirty, hard to clean dishes. Place the
dishes face down in the lower rack directly above the vortex wash arm in
the back left corner of your dishwasher. This function is not available for
the rinse only cycle.
• 11 - Heating Dry—Use to heat-dry your dishes. This function is not
available for rinse only cycle.
• 12 - Sanitize—Use to sanitize your dishes and glassware. Maintains the
water temperature at158° F (70° C) max., and is available with the Pots &
Pans, Normal Wash, and Energy Saver cycles.
• 13 - Hi Temp Wash—Use to maintain the water temperature at140° F
(60° C) max. This option is available with the Pots & Pans, Normal wash,
and Energy saver cycles.
Controls and indicators
• 14 - Delay—Press repeatedly to delay the start of the selected wash cycle
until the delay time you want is shown on the display. You can select from
one to 24 hours delay. After you select the delay time you want, press
START/Cancel once, then close the door within four seconds. The delay
begins to count down.
If you open the door while delay is running, press the START/Cancel, then
close the door within four seconds to begin the cycle from that point.
Notes
• Certified residential dishwashers are not intended for
licensed food establishments.
• The sanitize cycle is NSF certified.
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To cancel the delay and begin the cycle before the delay period is
complete, open the door, then press and hold START/Cancel for three
seconds.
• 15 - Display—Shows the remaining hours and minutes of the current
cycle, delay hours remaining, and error codes (see “Error codes“ on
page 26).
• 16 - START/Cancel—Press to start the dishwasher after you have selected
a cycle and function (if desired). Close the door.
Th
e cycle indicator begins
to blink and the function indicator turns on. If you don’t close the door
within four seconds of pressing START/Cancel, the dishwasher pauses.
Press START/Cancel again to continue with the cycle.
To cancel a running cycle, open the door, then press and hold
START/Cancel for three seconds. The dishwasher will return to standby
status.
To load more dishes or pause the dishwasher while it’s already running,
open the door. A safety mechanism stops the cycle.
You can add more dishes before the main wash cycle has started. To
determine this, check the detergent dispenser in the door. If the detergent
dispenser is still closed, you can add more dishes. If it is open, you can add
dishes to the dishwasher if the dish quantity is small. If the quantity is
large, restart the cycle.
• 17 - Clean—Turns on after a cycle finished. Turns off after 30 seconds
when the door is opened.
• 18 - Sanitized—Turns on when a sanitized cycle is finished. Turns off after
30 seconds, when the door is opened.
• 19 - Rinse Aid—Turns on when you need to add rinse aid.
Basic operation
1 Load the dishwasher (See preparing and loading dishes).
2 Add detergent (See “Filling the detergent dispenser” on page 19).
3 Add rinse aid, if needed (See “Filling the rinse aid dispenser” on
page 20).
4 Select the cycle you want (See the “Basic operation” on page 11). The
indicator will light when the selection is made.
Note
If the remaining time on the display suddenly increases or
decreases by several minutes, it means that the Smart Sensor
has checked the soil level or the water needs to be heated to
reach the required temperature.
Caution
To avoid injury open the door slowly and carefully. There is a
possibility of hot steam from inside the dishwasher.
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5 Select the function you want. The indicator will light when the
selection is made.
6 To start, press START/Cancel on the control pad.
7 Close the door within four seconds and the wash cycle will begin.
Preparing and loading dishes
Preparing dishes for washing
• Scrape away large pieces of food, bones, pits, toothpicks, and similar
items.The continuous filtered wash system will remove the remaining
food particles.
• Burned-on foods should be loosened before loading.
• Empty liquids from glasses and cups.
• Foods such as mustard, mayonnaise, vinegar, lemon juice, and
tomato-based products may cause discoloration of stainless steel and
plastics if allowed to sit for a long period of time.Unless the dishwasher is
to be operated at once, it is best to rinse off these types of foods.
• If the dishwasher drains into a garbage disposal, be sure the disposal is
completely empty before starting dishwasher.
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Adjusting the top rack
This dishwasher has a convenient top rack for silverware, cutlery, and
small items. This rack can be adjusted to accommodate varying loads, as
shown below.
Left and right racks aligned
Left rack adjusted to lower position and right rack angled
Left rack adjusted to lower position and right rack to upper position
Left rack adjusted to lower position and right rack moved to the left
Left rack adjusted to lower position and right rack removed
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Loading the top rack
You can place the items in the top rack randomly or in an orderly fashion.
The image below shows how to load the top rack for 16 place settings:
Large spoons
Large spoons
Large forks
Knives
Knives
Small forks
Spoons
Small spoons
Forks
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Adjusting the upper rack
The height of the upper rack can be adjusted to accommodate loading
taller dishes in either rack.
1 Lift the rack to move it to the upper position.
2 Press the handle to move it to the lower position.
Loading the upper rack
The upper rack is designed for cups, glasses, small plates, bowls, and
plastic items marked dishwasher-safe.For best results, place the items
with the soiled surface facing down or toward the center.Tilt them
slightly for better drainage.
Note
Make sure the loaded dishes do not interfere with the rotation of
the middle spray arm, which is located just below the upper
rack.You can check this by rotating the middle spray arm by
hand.
Upper rack in the upper position
Upper rack in the lower position
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Loading suggestions are shown below:
\
8 place settings
12 place settings
14 place settings
16 place settings
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Loading the bottom rack
The bottom rack is designed to accommodate plates, bowls, saucers, and
cookware. The adjustable rack lets you load items up to 13 inches high.
Large items should be placed along the edge, with the inside faces down,
so they do not interfere with the middle or lower spray arms or prevent
the detergent dispenser from opening.
The fold-down tines on the bottom rack are provided to support extra
large and hard-to-f it items. The tines may be left up for normal use or
folded down for more flexible loading of larger items.
Loading suggestions are shown below:
8 place settings 12 place settings
14 place settings
16 place settings
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Loading the silverware basket
The silverware basket is divided into three separate sections, which can be
placed in either the upper or lower racks.
Adding a dish
Before adding dishes, refer to “Preparing and loading dishes” on page 12
for instructions on loading more dishes. Also see information on
Start/cancel in the “Controls and indicators” section on page 10. To add
or remove items after the wash cycle starts:
1 Open the door slightly and wait a few seconds until wash action stops
before completely opening.
2 Add the item, then close the door firmly.
3 Press START/Cancel on the control pad and close the door within four
seconds. The cycle automatically resumes.
Caution
Make sure that nothing protrudes through the bottom of the
silverware basket to block the lower spray arm.
Caution
TO AVOID BURN INJURY: Open the door slowly and wait until the
spray arms and wash action stop. Hot water may splash out of
dishwasher. Failure to do so may result in injury.
Forks and salad forks
Knives Knives
Forks and salad forks
Large forks
Large forks
Large spoons
Spoons
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Filling the detergent dispenser
1 Push the detergent dispenser cover latch downwards to open the
detergent cup.
2 Add detergent (dry powder, liquid, or packets) to the cup.
3 Close the detergent dispenser cover.
The amount of detergent required depends on the cycle selected and the
soil level on the dishes. Refer to the following table for the recommended
amount.
Cycle Soft Water (0-3
grains)
Medium Hard
Water (4-8
grains)
Hard Water
(9-12 grains)
Very Hard
Water (over 12
grains)
Normal
Pots & Pans
China
Energy Saver
Quick Wash
2 tsp.
(main wash cup
1/4 full)
5 tsp.
(main wash cup
fill to line above
regular)
8 tsp.
(main wash cup
completely full)
Main wash cup
completely full
(water softener
recommended)
Rinse No detergent No detergent No detergent No detergent
Open detergent cup
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Filling the rinse aid dispenser
Your dishwasher is designed to use a liquid rinse aid. The use of rinse aid
greatly improves drying performance after the final rinse. Do not use a
solid or bar-type rinse aid. Under normal conditions, the rinse aid will last
approximately one month. Try to keep the dispenser full, but do not over
fill it.
1 Turn rinse aid dispenser cap 1/4 turn counterclockwise and lift it out.
2 Add rinse aid until liquid touches the indicated fill level. Do not overfill
since this can cause oversudsing. Wipe up any spills with a damp cloth.
The dispenser holds enough for 35 to 140 washes, depending on the
dial setting.
3 Replace the cap and turn it 1/4 turn clockwise.
Dispenser cap
More rinse aid
Less rinse aid
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Factors affecting performance
Using rinse aid
Rinse aid greatly improves drying and reduces water spots and filming.
Without rinse aid, your dishes and dishwasher interior will have excessive
moisture. In addition, the heated dry option will not perform as well
without rinse aid. The rinse aid dispenser, located next to the detergent
cup, automatically releases a measured amount of rinse aid during the last
rinse.
If spotting and poor drying is a problem, increase the amount of rinse aid
dispensed by rotating the dial to a higher number. The dial is located
under the dispenser cap.
If the rinse aid is low, the rinse aid light turns on at the beginning and end
of the cycle indicating that it is time to refill. Refer to “Filling the rinse aid
dispenser” on page 20.
Water temperature
Hot water is required for optimum dishwashing and drying results. Water
entering the dishwasher should be at least 120° F (49° C) to achieve
satisfactory results.
To check water temperature entering dishwasher:
1 Turn on the hot water faucet near the dishwasher and let it run for
several minutes.
2 Hold a thermometer (a candy or meat thermometer will work) in the
water stream to check the temperature. If temperature is below 120° F
(49° C), have a qualified person raise the hot water heater thermostat
setting.
Heat dry function
The heat dry function, when used with a rinse aid, enhances drying
performance. If you do not choose the heat dry function, items in your
load that will not be completely dry at the end of the cycle.
Water pressure
For optimum performance, the hot water supply line for your dishwasher
must provide water pressure of at least 20 psi and not more than 120 psi.
You may experience low water pressure during high-demand periods,
such as when laundry or showers are in use while you are washing the
dishes. To eliminate this problem, wait until hot water demand is reduced
before starting the dishwasher.
Important
To make sure that the water entering the dishwasher is hot, run
hot water from the nearest hot water faucet to clear cool water
from the pipe before starting the cycle.
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Maintaining your dishwasher
Cleaning the stainless steel panel
Clean the stainless steel door and handle regularly with a soft cloth and
standard household cleaner to remove the debris
Cleaning the control panel
Clean the control panel gently with a soft, lightly dampened cloth.
Cleaning the stainless steel inner door and tub
The tub is made of stainless steel. It will not rust or corrode, even if the
dishwasher should be scratched or dented.
Clean the spots on the steel inner door and tub with a damp non-abrasive
cloth.
Cleaning the filters
The filters are designed to collect debris and need to be cleaned monthly
to maximize wash performance.
1 Remove the bottom rack.
Caution
TO AVOID BURN INJURY: Allow the heating element to cool
before attempting to clean the interior of your dishwasher.
Caution
Do not use appliance wax, polish, bleach or products containing
chlorine to clean the stainless steel door.
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2 Rotate the cylinder filter, then lift it out.
3 Lift the fine filter from the bottom of the tub.
4 Take out the fabric filter.
Lock
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5 Flush the filters by holding them under running water.
6 Replace the fabric filter.
7 Replace the fine filter.
8 Replace the cylinder filter.
9 Replace the bottom rack.
Cleaning the door and tub gaskets
Clean the door gasket with a damp cloth to remove food particles
regularly.
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The inside of the dishwasher is self-cleaning under normal use. If needed,
the tub gasket can be cleaned with a damp cloth. Use a brush to clean the
opening in the end of the gasket.
Cleaning the air gap
If there is an air gap installed with your dishwasher, make sure it is clean so
the dishwasher will drain properly. Air gap is not part of your dishwasher.
Before you clean the air gap, turn off the dishwasher, then remove the
plastic air gap cover and clean with a toothpick.
Protecting your dishwasher for long
periods
Your dishwasher should be protected from freezing if you plan to leave it
for extended periods in an unheated place. Have a qualified person do the
following:
To disconnect service:
1 Turn off the electrical power to the dishwasher at the supply source by
moving fuses or tripping circuit breaker.
2 Turn off the water supply.
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3 Place a pan under the inlet valve, then disconnect water line from the
inlet valve and drain it into a pan.
4 Disconnect drain line from pump and drain the water into a pan.
To restore service:
1 Reconnect the water, drain, and electrical power.
2 Turn on water and electrical power supply.
3 Fill the detergent cup and the rinse aid cup and run the dishwasher
through a heated-wash cycle.
4 Check all connections to make sure they do not leak.
Troubleshooting
Refer to this table to correct minor issues before calling for service.
Error codes
CODE MEANING POSSIBLE CAUSE
E1 Longer inlet time • Faucet is not opened
• Water intake is restricted
• Water pressure is too low
E4 Overflow A leak in the dishwasher
E8 The orientation of the distributary valve not working. The wire is not connected correctly, or the
distributary valve is broken.
E9 A button has been touched for more than 30 seconds
(by anything, including water).
Anything (including water) touching a
button.
Caution
• If an overflow occurs, turn off the main water supply before
calling for service.
• If there is water in the base pan because of an overfill or
small leak, the water should be removed before restarting
the dishwasher.
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The dishwasher won’t
start
The door may not be closed
properly.
Make sure that the door is closed and latched.
The power is off or not
connected.
Make sure that the power is connected and turned on.
The delay start option is
selected.
Refer to the “Delay” section under “Controls and indicators” on
page 10.
The child lock is activated. Deactivate the child lock. Refer to the “Child lock” section
under “Functions” on page 10.
The dishwasher beeps at
the end of the cycle
This is normal and indicates that
the wash cycle is complete.
The rinse aid light is on The rinse aid level is low. Add rinse aid.
The dishwasher runs too
long
The dishwasher is connected to a
cold water supply.
Make sure that the dishwasher is connected to a hot water
supply. If not, change the water supply to a hot water source.
The cycle time varies, depending
on the soil level of the dishes.
When heavy soil is detected, the wash times will be longer.
Depends on the option selected. Some options will add time to the cycle.
The dishes are not clean
enough
The water pressure is too low. Make sure that the water pressure is above 20 psi. Use your
dishwasher when water demand is low.
The inlet water temperature is
too low.
Make sure that the dishwasher is connected to a hot water
supply. If not, change the water supply to a hot water source.
Use your dishwasher when hot water demand is low.
Dishes are too close together. Reload the dishwasher as shown in “Preparing and loading
dishes” on page 12.
Improper use of detergent. Add detergent depending on the water hardness and washing
cycle you choose. Use fresh detergent.
The selected cycle is not suitable
for the soil level on the dishes.
Choose a different cycle with a longer washing time.
The spray arms are blocked. Make sure that the spray arms are not blocked and are free to
rotate.
The dishes are not drying
enough
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Dishes are loaded improperly. Reload the dishwasher as shown in “Preparing and loading
dishes” on page 12.
The cycle you chose did not
include drying.
Choose a cycle with drying.
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Spots and filming on
dishes
Water hardness is too high For extremely hard water, install a water softener.
Dishes are loaded improperly. Reload the dishwasher as shown in “Preparing and loading
dishes” on page 12.
Old or damp rinse aid power is
used.
Use fresh, liquid rinse aid.
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Etching Using too much detergent. Use less detergent if you have soft water.
The inlet water temperature
exceeds 150° F (65.6° C).
Lower the inlet water temperature.
Detergent left in
dispenser cup
Detergent may be too old. Use fresh detergent.
The spray arm is blocked. When you load the dishes, make sure that the spray arms are
not blocked.
The detergent dispenser
will not close
Improper operation of the
detergent cover.
Add detergent and rinse aid only as indicated in this manual.
See “Filling the detergent dispenser” and “Filling the rinse aid
dispenser” on page 20.
Water remains in the
dishwasher.
The previous cycle has not
finished or has been interrupted.
Make sure that the current cycle is finished.
The dishwasher does not
drain properly.
The drain is clogged. Check the air gap (if so equipped).
Make sure that the disposer is empty (if so connected).
The drain hose is kinked. Make sure that the drain hose is not kinked and is properly
connected.
Suds in the tub Using improper detergent. Make sure to use only automatic dishwasher detergent.
The dishwasher leaks Excessive suds caused by using
improper detergent.
Make sure to use only automatic dishwasher detergent.
The dishwasher is not level. Level the dishwasher (refer to the Installation Manual).
There are black or gray
marks on the dishes
Aluminum utensils have rubbed
against the dishes.
Make sure that the water inlet temperature is not less than
120° F (49° C).
The interior of the tub is
stained
Coffee or tea stains. Use a spot cleaner to remove the stains.
Reddish stain. Some tomato products may cause this. Use of the rinse only
cycle right after loading will help this.
Noises Detergent cup opening/drain
pump.
This is normal.
A hard object has entered the
wash module. When the object
is ground up the noise will stop.
If the noise continues after the cycle is complete, call for
service.
The dishwasher won’t fill
(the dishwasher will
beep)
The water valve is turned off. Turn on the water valve.
The door may not be closed
completely.
Make sure that the door is closed and latched.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
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Specifications
Capacity Max 16 place settings
Dimensions (WxDxH) Bar handle unit - 23.9 x 26.5 x 33.7 in. (606 x 674 x 857 mm)
Recess handle unit - 23.9 x 24.5 x 33.7 in. (606 x 623 x 857 mm)
Weight Bar handle unit - 91.5 lbs. (41.5 kg)
Recess handle unit, 89.5 lbs. (40.6 kg)
Power requirements 120 V~60 Hz - xxxx W
Current 8.4 A
Water pressure Between 20 and 120 psi
Noise (dB) 46 dB
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ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product ("Product"), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product ("Warranty Period").
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY or in Canada call
1-866-BESTBUY. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
•Installation
•Set up adjustments
•Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
•Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
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• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries(i.e. AA, AAA, C, etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up
to five (5) pixel failures throughout the display. (Pixel based displays may contain a
limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2017 Best Buy. All rights reserved.
Made in China
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1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2017 Best Buy. All rights reserved.
Made in China.
V1 ENGLISH
17-0336
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