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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
Washer won't
operate
Control panel is asleep
Washer is unplugged
Water supply is turned o
Controls are not set
properly
Lid is open-safety feature
Prevents the washer from
lling and operation when
lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be
reset
START was not pressed
after a cycle was set
Extremely low water
pressure
Washer is too cold
Filter clogged or ll hoses
may be kinked
Energy eciency
Insucient water supply
The washer lid is open
Incorrect ll hose
connection
Water ll optimization
• This is normal. Press POWER.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Make sure the cycle was set correctly, close the lid and
press START.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or reset
breaker. The washer should have a dedicated circuit.
• Press the POWER button.
• Press START.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will not
come on.
• Make sure that lters (blue and orange screens must be
free of solids) on the unit are not clogged. Turn o water
and check lter by disconnecting hose at machine. Check
that ll hoses are not kinked or clogged.
• This is an energy-ecient washer. As a result the
temperature settings for this washer may be dierent than
non-energy-ecient washers.
• Make sure that the water supply is turned on.
Make sure that the water faucets are turned to their
completely open positions.
• The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation, all
functions will stop, including water lling.
• Make sure that the ll hoses connect the hot water supply
to the hot inlet on the washer, and the cold water supply to
the cold inlet on the washer (hot to hot, cold to cold).
• Water may not cover the top level of the clothes. This
is normal for this high-eciency washer. The water ll is
optimized by the system for best wash performance.
Washer not filling
property
30
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