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22
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
In U.S.A. www.whirlpool.com/help – In Canada www.whirlpool.ca.
If you experience
Possible Causes
Solution
TROUBLESHOOTING – DRYER
Door not closed completely. Make sure the dryer door is closed completely.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Dryer will not run
PUSH TO START knob not pressed
rmly or held long enough.
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualied electrician.
Wrong type of fuse.
Use a time-delay fuse.
Unusual sounds Dryer had a period of non-use. If the dryer hasn’t been used for awhile, there may be a
thumping sound during the rst few minutes of operation.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The four legs are not installed, or the
dryer is not level front to back and
side to side.
The dryer may vibrate if not properly installed.
See Installation Instructions.
A coin, button, or paper clip is
caught between the drum and front
or rear of the dryer.
Clothing knotted or balled up.
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Press and hold the PUSH TO START knob until you hear the
dryer drum moving.
It is a gas dryer.
The gas valve clicking is a normal operating sound.
Clothes are not drying
satisfactorily, drying
times are too long
Lint screen clogged with lint. Lint screen should be cleaned before each load.
The Fluff Air cycle has been selected.
Select the correct cycle for the types of garments being dried.
See “Cycle Guide.”
Load too large and heavy to dry
quickly.
Separate the load to tumble freely.
Exhaust vent or outside exhaust
hood clogged with lint, restricting air
movement.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or exible metal vent. Make sure vent is
not crushed or kinked. See Installation Instructions.
Exhaust vent diameter not the
correct size.
Use 4" (102mm) diameter vent material.
Dryer located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25mm) of airspace, and, for most installations, the rear
of the dryer requires 5" (127mm). See Installation Instructions.
Exhaust vent not the correct length. Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent
is not crushed or kinked. See Installation Instructions.
Fabric softener sheets blocking
the grille.
Use only one fabric softener sheet, and use it only once.
Dryer not performing as expected
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