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8.1 What to do if...
Problem Possible cause Remedy
You cannot activate or oper-
ate the hob.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
You touched 2 or more sen-
sor fields at the same time.
Touch only one sensor field.
Pause operates. Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
You cannot select the maxi-
mum heat setting for one of
the cooking zones.
The other zones consume
the maximum available pow-
er.
Your hob works properly.
Reduce the heat setting of
the other cooking zones
connected to the same
phase.
Refer to "Power manage-
ment".
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one
or more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates. You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam-
aged.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
Hob²Hood does not work. You covered the control
panel.
Remove the object from the
control panel.
You use a very tall pot which
blocks the signal.
Use a smaller pot, change
the cooking zone or operate
the hood manually.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
ENGLISH 17
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