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Cleaning and maintenance
19
ENEN
4.6 What to do if...
Problem Cause Solution
Pouring water becomes more
difficult
Scale build-up on filter
Check that the filter is clean
and correctly positioned
The kettle turns off before
boiling
The base of the kettle has
excessive scale build-up
Descale more frequently
Too little water has been
added to the kettle or there is
no water inside the kettle.
Increase the quantity of
water until you reach at least
the minimum level
The appliance does not turn
on
The safety device has
tripped out due to the kettle
being operated without
water
Let the kettle cool down
before attempting to boil
water again
The plug is not properly
inserted in the power socket
Insert the plug into the power
socket. Do not use adaptors
or extensions.
Check that the house’s main
breaker is on
The cable is defective
Have the cable replaced at
an Authorised Service
Centre
Lack of power
Check that the house’s main
breaker is on