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Condition Potential Causes
Cannot clear MyKey威 • Key in the ignition is a MyKey威
• No MyKeys威 are programmed to the
vehicle. Refer to Create a MyKey威
section
• Vehicle has been started using a
remote start system that is
programmed as a MyKey威. Refer to
MyKey威 with remote start systems
section.
Lost the only admin key • Purchase a new key from your
authorized dealer
Lost any key • For programming spare keys, refer
to the Programming spare keys
section in this chapter.
I accidentally programmed all
keys as MyKeys威
• Vehicle has a remote start system
that is recognized as an admin key.
Refer to the Using MyKey威 with
remote start systems section to reset
all MyKeys威 as admin keys.
MyKey威 programmed total
includes one additional key
• Unknown key has been programmed
to the vehicle as a MyKey威.
• Vehicle is equipped with a remote
start system. Refer to Using MyKey威
with remote start systems section.
Admin keys programmed total
includes one additional key
• Unknown key has been programmed
to the vehicle as admin key.
• Vehicle is equipped with a remote
start system. Refer to Using MyKey威
with remote start systems section.
MyKey威 miles do not
accumulate
• MyKey威 is not being used by the
intended user.
• MyKey威 system has been recently
cleared.
Locks and Security
95
2012 MKZ (378)
Owners Guide, 1st Printing
USA (fus)
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