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10
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
After-sales contact details for all countries can be found in the
attached after-sales service directory.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Technical data
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
Error message Possible cause Remedy/Note
The appliance does not work The plug is not plugged into the mains. Plug the plug in
Power cut Check whether the kitchen light works.
Faulty circuit breaker Look in the fuse box to make sure that the
fuse for the appliance is OK.
Incorrect operation Switch off the circuit breaker in the fuse box.
Reconnect it after approx. 10 seconds.
The microwave does not work. The door was not fully closed. Check whether food remains or foreign
material is trapped in the door.
The time switch has not been set. Set the time switch.
The food takes longer than usual to
heat up
The microwave power setting was too low. Select a higher microwave power setting.
You have placed a larger amount of food
than normal in the appliance.
Double the amount = double the cooking
time.
The food was colder than usual. Stir or turn the food during cooking
The turntable is making a scratching
or grinding noise.
There is dirt or a foreign object in the area
around the turntable drive.
Clean the roller ring and recess in the cook-
ing compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault. If this fault occurs repeatedly, please call the
after-sales service.
E no.
FD no.
After-sales service
O
Input voltage AC 220-230 V, 50 Hz
Power consumption 1450 W
Maximum output power 900 W
Grill power 1200 W
Microwave frequency 2450 MHz
Fuse 10 A
Dimensions (HxWxD)
appliance 382 x 594 x 388 mm
cooking compartment 208 x 328 x 369 mm
VDE approved yes
CE mark yes
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
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