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- Owner's manual - (English, French)
- Dishwasher Components
- Dishwasher Setup
- Loading the Dishwasher
- Rack Features
- Dishwasher Cycles and Options
- Operating the Dishwasher
- Care and Maintenance
- Troubleshooting Guide
Table of contents
Dishwasher Components
Dishwasher Setup
Water Softening System
Your dishwasher requires soft water to ensure proper washing results and is equipped with an internal water softening system. However, if you have a household water softening system, the internal system provided is not needed.
For the water softening system to function properly, it will need to use dishwasher water softening salt. The amount of salt dispensed can be set from “H:00” to “H:07”. Salt is not used at H:00 (default factory setting). The amount of salt required depends on the degree of hardness of your tap water.
1. Turn the unit on using the [ON/OFF] button.
2. Hold down the “A” button and press [Start/ Resume] until the display indicates “H:00”.
3. Release both buttons and press the “C” button to select the desired setting.
4. Save the selected setting by pressing [Start/ Resume] .
Using the water hardness test strip
Salt
Only refill the salt container, using a funnel to pour, right before turning on the unit to ensure that salt overflow is immediately washed away. This prevents corrosion.
1. Open the screw cap of the salt container.
2. Fill the container with water (only required when turning on the unit for the first time).
3. Add dishwasher salt until the water is displaced and runs out.
4. Refill with salt as soon as the “Refill Salt” LED is lit.
Notice: Never fill the salt dispenser with detergent. It will destroy the water softening system. To prevent corrosion, refill with salt and immediately begin any cycle. Note: Do not use salt tablets or any salt other than dishwasher water softening salt
Detergent
Use only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs
NOTE: To avoid dishwasher damage, do not use hand dishwashing products in your dishwasher. To avoid dishwasher damage, do not use too much detergent if your water is soft. Using too much detergent with soft water may cause etching in glassware.
The dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15 ml (1 tbsp) of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended
To Close:
Place finger as shown
Slide door closed and press down firmly until it clicks.
To Open:
To open the cover, push the button as shown
Cover will slide open.
Rinse Aid
To achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive.
Note: The dishwasher indicates low rinse aid by turning on the “Refill Rinse Aid” LED in the display. If this light is on, you need to refill the rinse aid dispenser by following the directions below.
Adding Rinse Aid
NOTICE: To avoid oversudsing or clogging, do not overfill the rinse aid dispenser. Wipe up any spills with a damp cloth.
1. Add liquid rinse aid to the dispenser until it is full. Do not overfill.
2. Close the lid. Lid must be fully closed until it clicks in order to seal.
3. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
Loading the Dishwasher
Do not pre-wash items with loosely attached soiling. Remove all food particles, bones, toothpicks and excessive grease. Items having burned-on, baked-on or starchy soils may require some pretreatment. Refer to the Dishware Materials section for more information about dishware suitability.
Load only dishwasher safe items into the dishwasher. Load dishes in the dishwasher racks so the insides of bowls, pots and pans are facing the spray arms as shown. Avoid nesting and contact points between dishes. Separate items of dissimilar metals. Use care to not block movement of the spray arms.
WARNING: The sharp points and edges of knives and other sharp utensils can cause serious injuries. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
NOTICE: To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.
Loading the Upper Rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the Lower Rack
Place large items in the lower rack. Load pots, pans and bowls upside down. Do not block vent with tall baking sheets. Load these items on the right side of the dishwasher.
Loading the Cutlery Drawer
The cutlery drawer horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in the cutlery drawer.
Unloading the Dishwasher
When unloading the dishwasher, it is recommended to unload the lower rack first. Next, unload the silverware basket followed by the upper rack, and then the cutlery drawer. This prevents water from dripping down onto dishware.
Note: Dishes are more likely to chip when unloading before cooling
Suggested Loading Pattern
Upper Rack
Lower Rack
Cutlery Drawer
Silverware Basket
Additional Loading Pattern
Upper Rack
Lower Rack
Cutlery Drawer
Rack Features
Flip Tines
The upper and lower racks consist of tines that can be folded down depending on what you may need to load in the rack. To fold down, grasp the folding tine and release from notch. Push folding tine downward to desired position as shown
RackMatic®
The height of the upper rack can be adjusted in 3 positions to create more space
1 Pull the empty upper rack out of the dishwasher until it stops.
2 To lower the rack, push the lever inward then upward.
3 To raise, hold the empty rack by the sides and lift up.
Cutlery Drawer
The cutlery drawer horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in the cutlery drawer as illustrated
Plastic Item Clips
Light-weight plastic accessories (cups, lids, etc.) can be held securely by the plastic item clips
Cup Shelves
The shelf and the space underneath can be used for cups or for larger serving utensils
Dishwasher Cycles and Options
Wash Cycles
Note: In order to save energy, it is recommended to set the “Auto Power Off” feature to “P:01”
Heavy: Best for cleaning items with baked-on food or grease. These dishes would normally require soaking.
Auto: This is the most flexible cycle. With our most complex soil sensing capability, this cycle is perfect for use with mixed loads of dishware with varying amounts of food soil.
Eco: Best for delicate dishes and glasses, the Eco cycle lowers temperature and cycle length to decrease energy usage.
Normal: The Normal cycle is recommended for daily, regular, or typical use to completely wash a full load of normally soiled dishes.
In order to obtain optimal performance with minimum energy consumption, it is recommended to disable all available features except Auto Power Off as noted at the start of this section.
Note 1: See footnote for additional energy test setup instructions.
Express: Cleans lightly soiled dishes and reduces overall wash time. Use this cycle to clean glasses and dessert dishware that may need to be reused at the same event.
Rinse: Allows you to rinse food soil off of a partial load and hold them in the dishwasher until you are ready to run a full load.
Wash Cycle Options
Delay Start: Allows you to delay the start time of your dishwasher in one hour increments up to 24 hours.
Half Load: Can reduce water consumption when washing small, lightly soiled loads that fill approximately half of the dishwasher’s capacity.
Delicate: Available only in the Heavy, Auto and Normal cycles. This option’s lower temperature will reduce the risk of cloudy glasses.
Sanitize: The Sanitize feature is available only in the Heavy, Auto and Normal cycles. Select one of these cycles, press the “Sanitize Option” button and then press Start to activate the Sanitation features. The sanitize LED will light when sanitation requirements are met. The technical sanitation measures may also improve the drying results.
Note: The dishwasher automatically defaults to Auto when turned off and back on. If you used the sanitize option in your last cycle, the dishwasher will default to Auto with the Sanitize option selected when you turn it on.
Extra Shine®: Used in combination with a wash cycle (except Rinse), the Extra Shine® option raises the temperature and extends the drying time to further enhance drying results and provides a brilliant shine.
Operating the Dishwasher
NOTE: The door must be opened before changing settings and closed after changing settings. Buttons are sensitive and should be touched gently. Avoid any grease or food particles resting on the buttons as they could activate the dishwasher. Wiping and cleaning can also activate the dishwasher. For best results, use bare, clean hands when touching the buttons.
WARNING: To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided
Start the dishwasher
1. Press the [On/Off] button.
2. Select a cycle and desired options and press [Start/Resume].
NOTE: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the [Start/Resume] button, the operation will be paused. Press the [Start/Resume] button again and close the appliance door.
Cancel a Cycle
1. Press and hold the [Start/Resume] button for approximately 3 seconds until the display reads “0:01”.
2. Wait about 1 minute while the dishwasher drains.
3. Press the [On/Off] button.
NOTE: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the [Start/Resume] button, the operation will be paused. Press the [Start/Resume] button again and close the appliance door.
Interrupt a Cycle
1. Press the [On/Off] button to turn the unit off.
2. To resume the cycle, press the [On/Off] button.
NOTE: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the [Start/Resume] button, the operation will be paused. Press the [Start/Resume] button again and close the appliance door.
Setting the Amount of Rinse Aid
The amount of rinse aid dispensed can be set from “r:00” to “r:06”.
To change the setting:
1. Press the [On/Off] button.
2. Hold down the “A” button and press [Start/Resume] until the display indicates “H:0x” (x can be any number).
3. Release both buttons.
4. Press the “A” button until the display shows “r:05”.
5. Press the “C” button to select the desired setting.
“r:00” = dispenser is OFF
“r:01” = lowest setting
“r:02” = low setting
“r:03” = medium setting
“r:04” = medium/high setting
“r:05” = high setting
“r:06” = highest setting
6. Press [Start/Resume] to save the setting.
Cycle Completion Signal
1. Open the door and press the [On/Off] button.
2. Hold down the “A” button (see page ) and press [Start] until the display indicates “H:00”.
3. Release both buttons.
4. Press the “A” button until the display shows “b:02”.
5. Press the “C” button to increase or decrease the tone “b:00” = OFF and “b:03” = LOUDEST
6. Press [Start] to save setting and close the door.
Delay Start
You can delay the start of the cycle in one hour increments up to 24 hours.
To set delay start:
1. Press the [On/Off] button.
2. Press the [+] button until the display jumps to “h:01”.
3. Press the [+] or [-] button until the displayed time corresponds with your requirements.
h:01 = 1 hour delay
h:24 = 24 hour delay
4. Press [Start/Resume] to activate delay start.
To cancel delay start:
1. Press the [+] or [-] button until “h:00” is indicated on the digital display.
2. Press and hold [Start/Resume] for 3 seconds to cancel the cycle. You may now start a new cycle.
NOTE: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the [Start/Resume] button, the operation will be paused. Press the [Start/Resume] button again and close the appliance door.
Auto Power Off
To save energy, the dishwasher is turned off 1 minute after the wash cycle ends. Auto Power Off can be adjusted from P:00 to P:02.
To change the setting:
1. Press the [On/Off] button.
2. Hold down the “A” button and press [Start/Resume] until the display indicates “H:0x” (x can be any number).
3. Release both buttons.
4. Press the “A” button until the display indicates “P:0x”.
5. Press the “C” button until the display corresponds with your requirements.
P:00 = dishwasher does not turn off automatically
P:01 = dishwasher turns off automatically after 1 minute
P:02 = dishwasher turns off automatically after 120 minutes (2 hours)
6. Press [Start/Resume] to save the setting.
InfoLight®
An LED illuminates the floor to indicate the unit is running. If the appliance is installed at eye-level, the LED is not visible.
To change the setting:
1. Press the [On/Off] button.
2. Hold down the “A” button and press [Start/Resume] until the display indicates “H:0x”. (x can be any number)
3. Release both buttons.
4. Press the “A” button until the display shows “1:01”.
5. Press the “C” button to switch between “1:01” = ON and “1:00” = OFF and press [Start/Resume] to save.
Aquastop® Leak Protection
Our AquaStop® system contains leaks through a precisely engineered tub and sensor system that works with our solid molded base. If a leak has occurred, it shuts down operation and automatically pumps out water to avoid contact with the floor. It works 24/7 and can turn itself on.
Care and Maintenance
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
Overall condition of the machine
Never use a steam cleaner to clean your dishwasher. The manufacturer is not responsible for any consequential damage.
Regularly wipe the front of the appliance with a damp cloth - water and a small amount of liquid soap is adequate. Do not use sponges with a rough surface or abrasive detergents, as these could scratch the surfaces.
Stainless steel appliances: To prevent corrosion, avoid using sponge cloths or chlorine based cleaners. Use a stainless steel polish to seal and protect the surface.
Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse agent is full and functioning properly
WARNING: Use caution when removing parts for cleaning as some debris may be sharp.
Filters
The filter system consists of a coarse filter, a flat fine filter and a micro filter. The filters keep large foreign objects in the rinsing water away from the pump. Foreign objects may occasionally block the filters.
Check the filters for residue by:
- Unscrew the filter cylinder as illustrated and take out the filter system.
- Remove any residue and clean filters under running water.
- Reinstall filter system in reverse sequence and ensure that the arrow marks are facing each other after locking it into place.
Spray Arms
Check spray arms for grease and limescale deposits.
If you find such deposits:
- Fill detergent dispenser with detergent and start the appliance without utensils in the cycle with the highest rinsing temperature (see wash cycle information table).
- Clean the appliance with detergents/ appliance cleaners which are particularly suitable for use with dishwashers.
- Unscrew the spray arms and inspect as shown
Waste water pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. The rinsing water does not get pumped out and covers the filters.
In this case:
- Disconnect the appliance from the power supply.
- Remove the filters.
- Scoop out standing water - use a sponge if necessary.
- Using a spoon, pry off the pump cover until it clicks, then grip the cover and pull upward until it resists and then pull forward.
- Check inner compartment and remove any foreign objects.
- Place cover in the original position, press down and engage.
- Reinstall filters.
NOTICE:
Preparing your Dishwasher for Vacation
Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. During colder weather, please follow the instructions for winterizing your unit below.
Winterizing your Dishwasher
If your dishwasher will be unused for an extended period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional servicer.
Troubleshooting Guide
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.
Problem | Cause | Action |
Cycle does not resume after door is opened and closed during cycle. | 1. Door is opened longer than 4 seconds after a cycle has started. | 1. Press [START / RESUME] button and close the door within 4 seconds to resume cycle. |
Dishwasher does not start | 1. Door may not be properly latched. 2. Unit may not be turned on. 3. Unit not reset or previous cycle not completed. 4. Delay start engaged. 5. Interruption of electrical power supply to dishwasher or blown fuse. 6. The door may have been closed without first selecting a cycle. 7. Water supply may not be turned on. | 1. Shut the door completely. 2. Press the main power switch to turn unit on. 3. To reset, refer to “Operating the Dishwasher” in this manual. 4. To reset, refer to “Delay Start” section in this manual. 5. Check circuit breaker. 6. Select a cycle and press Start/Resume. 7. Check and turn on water supply. |
Dishwasher beeping (end of cycle signal) | 1. Default factory settings alert the customer that the cycle is complete by beeping. This feature can be deactivated if so desired. 2. Water connection is lost. | 1. To adjust the volume or deactivate, refer to the “Cycle Completion Signal” section in this manual. 2. Check and turn on water supply. |
Display does not illuminate or console lights are not on | 1. A fuse may have been blown or circuit breaker tripped. 2. Door not closed or latched. | 1. Check the fuse or circuit breaker box and replace the fuse or reset the breaker if necessary. 2. Ensure door is properly latched and completely closed. |
Dishwasher seems to run a long time | 1. Incoming water is not warm enough. 2. Cycle time can vary due to soil and water conditions. 3. Rinse aid dispenser is empty. 4. Dishwasher connected to cold water supply. Note: Refer to “Wash Cycle Information” section in this manual for typical cycle lengths. | 1. Before starting a cycle, run hot water faucet at the sink closest to the dishwasher. 2. Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected. 3. Add rinse aid. 4. Verify dishwasher is connected to hot water supply plumbing. |
Dishes are not getting clean enough | 1. Spray arm movement obstructed. 2. Spray arm nozzles clogged. 3. Improper use of detergents. 4. Filters could be clogged. 5. Dishes are nested or loaded too close together. 6. Selected wash cycle is not suitable for food soil conditions. | 1. Ensure that spray arm movement is not blocked by hand rotating spray arms before starting cycle. 2. Remove the spray arms and clean according to the “Care and Maintenance” section of the manual. 3. Increase or decrease detergent depending on the water hardness (refer to Table 1). 4. Clean the filters according to the “Care and Maintenance” section of the manual. 5. Rearrange load such that water spray can reach all items in the dishwasher - see “Loading the Dishwasher” section of the manual. 6. Refer to “Wash Cycle Information” section of the manual. |
Dishes are not getting dry enough | 1. Rinse aid dispenser is empty. 2. Improper loading of dishes. 3. Selected cycle does not include drying. Note: Plastic or Teflon do not typically dry as well as other items due to their inherent properties. | 1. Add rinse aid - the use of rinse aid improves drying. 2. Rearrange load to ensure items are not nesting (see “Loading the Dishwasher” section of the manual). 3. Rinse and Hold setting does not include drying. Note: Sanitize option and Intensive Drying feature also improve drying performance. |
Odor Note: Water testing is done in the factory. Occasionally water may still appear in the dishwasher at purchase which may create an odor | 1. Food debris is present at the bottom of the dishwasher. 2. Food particles are present near the door seal. 3. Dishes left in unit too long before running a cycle. 4. Residual water is present at the bottom of the dishwasher. 5. Drain hose is obstructed. | 1. Remove the filters and clean according to the “Care and Maintenance” section of the manual. 2. Refer to “Care and Maintenance” section of the manual. 3. Run a Rinse cycle if you do not intend to immediately wash the dishes. 4. Ensure the unit has completely drained from the last cycle. 5. Remove any obstructions from the drain hose by calling authorized personnel. Note: If odor still persists, run the Normal cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the upper rack and then finish the cycle. |
Dishwasher not filling with water | 1. Restriction in the water supply system. 2. Previous wash cycle was not completed. 3. Delay start is active. | 1. Ensure that the water supply valve (typically located under kitchen sink) is open and check that the water supply line has no kinks or clogs. 2. Refer to the “Operating the Dishwasher” section of the manual. 3. Cancel the delay start or wait until delay start time completes. |
Water leaks | 1. Suds. 2. Door seal could be pulled away from track. 3. Condensation vent is blocked. 4. Improper installation. | 1. Wrong type of detergent results in suds and leaks - use only dishwasher detergents. If suds still persist, add one tablespoon of vegetable oil at the bottom of the dishwasher and run the desired cycle. 2. Ensure the door seal is in the track. 3. Ensure that condensation vent is not blocked. 4. Have proper installation verified by authorized personnel (water supply, drain system, leveling, plumbing). |
Tub stains | 1. Stains on the dishwasher interior are due to water hardness. 2. Silverware in contact with tub. | 1. Concentrated lemon juice can reduce the build up of hard water stains. Run a Normal cycle until it flushes and interrupt the cycle and then place an 8 oz. cup of the concentrated lemon solution on the upper rack and finish the cycle. This can be done periodically to avoid build up. 2. Ensure that silverware does not make contact with the tub while running a cycle. |
Streaks on glassware or residue on the dishes | 1. Incorrect rinse agent setting | 1. Depending on the hardness of water, adjust the rinse agent dispenser. Refer to “Dishwasher Setup” section in the manual. |
Fascia panel discolored or marked | 1. Abrasive cleaner used. | 1. Use mild detergents with soft damp cloth. |
Noise during wash cycle | 1. Dishes may not be arranged properly. | 1. Water circulation sound is normal, but if you suspect items are banging into each other or into the spray arms, refer to the “Loading the Dishwasher” section of the manual for optimal arrangement. |
Detergent dispenser cover will not shut | 1. Improper operation of detergent cover. 2. Previous cycle has not finished and should be interrupted or cancelled. | 1. Refer to “Detergent” section of the manual for instructions on opening and closing the dispenser. 2. Refer to the “Operating the Dishwasher” section of the manual. |
Unable to select desired cycle | 1. Previous cycle has not finished. | 1. Refer to the “Operating the Dishwasher” section of the manual. |
See other models: SHXM98W75N SHE9PT55UC SHX68TL5UC SHX89PW55N B30IB800SP