ENGLISH
MFL71750601 (1.0) www.lg.com
USER GUIDE
Copyright ©2020 LG Electronics Inc. All rights reserved.
LM-X320AA
1
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact the LG
Authorized Service Center. For user-installed apps, please contact the
relevant service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
• Failure to follow the instructions in this guide and improper use may
damage the device.
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3Table of contents
Table of contents
42 Memory card encryption
43 Taking screenshots
43 Entering text
52 Do not disturb
03
Useful Apps
54 Installing and uninstalling apps
56 App Shortcuts
57 Phone
61 Messaging
62 Camera
71 Gallery
77 Chrome
78 Google apps
80 QuickMemo+
82 Contacts
85 Clock
86 Calendar
87 Tasks
87 Music
88 Calculator
01
Custom-designed
Features
6 Multi-tasking feature
12 Google Assistant
13 Fingerprint recognition
02
Basic Functions
18 Product components and
accessories
19
Parts overview
21 Turning the power on or off
22 Installing the SIM card
25 Inserting the memory card
26 Removing the memory card
26 Battery
28 Touch screen
30 Home screen
38 Screen lock
4Table of contents
88 File Manager
89 LG Mobile Switch
89 SmartWorld
90 Game Launcher
90 Smart cleaning
04
Settings
92 Settings
92 Network & internet
99 Connected devices
101 Sound
102 Display
104 Lock screen & security
105 Privacy
106 Location
106 Extensions
108 Digital Wellbeing & parental
controls
108
Apps & notifications
109 Battery
110 Storage
110 Accounts
110 Google
111 System
114 Accessibility
05
Appendix
118 LG Language Settings
118 LG Bridge
119 Phone software update
121 Anti-Theft Guide
122 Open Source Software Notice
Information
122
Regulatory information
(FCC ID number, etc.)
123
Trademarks
124 More information
125 FAQ
06
For Your Safety
07
LIMITED WARRANTY USA
Custom-designed
Features
01
Custom-designed Features 6
Multi-tasking feature
Recent Uses Screen
You can view the app screens that you used recently by using the preview
function.
To view the list of apps that you used recently, tap
on the navigation
bar.
If you change to Gestures navigation in Settings
Display Navigation
bar
Gestures, you can swipe the Home button upward and hold to view
the recent use history.
Pop-up window
You can open multiple apps on the screen and easily switch between
them at any time.
1
Tap on the navigation bar to see recent apps.
• If Gestures is set for the navigation bar, swipe up and hold from
the bottom of the screen.
• If Gesture and Buttons is set for the navigation bar, swipe
up.
2
Tap the app icon on the top left of the app screen and select Pop-up
window.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
Custom-designed Features 7
3
The app appears in the form of a pop-up window on the screen.
• This feature may not be available in some apps or screens.
Using the pop-up window
• : Minimizes the pop-up window. The pop-up window is minimized
into the app icon floating on the screen, which can be moved anywhere
you want.
•
: Expands the app to full screen.
•
: Closes the app.
Custom-designed Features 8
• To move the pop-up window: Drag the top of the pop-up window.
• To adjust the size of the pop-up window: Drag the left, right or
bottom edge of the pop-up window.
• You can open up to 5 apps using the pop-up windows.
• To select an app from the opened apps, tap one of the pop-up windows.
The selected pop-up window comes to the front.
• Pop-up windows cannot be moved to the status bar or navigation bar area.
Custom-designed Features 9
Using the app folder for pop-up windows
If you tap on the pop-up window, the pop-up window is minimized into
the app icon.
You can move the app icon anywhere you want by dragging it.
If two or more pop-up windows are minimized, the app folder is created
to contain the app icons.
• The recently-used app icon is used as the app folder icon. If you tab the
icon, all the icons for the minimized pop-up windows appear in the app
folder.
Custom-designed Features 10
Pop-up windows
apps folder
• If you touch and hold the app folder for pop-up windows and drag the
app folder into Remove, the app folder will be removed.
• To remove one of the apps from the app folder, open the app folder and
drag the app icon out of the app folder.
Multi window
When using Buttons only navigation (by default)
1
Tap on the navigation bar.
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
2
Tap the app icon on the top left of the app to be displayed in the
multiwindow and select
.
• The selected app appears at the top half of the screen.
Custom-designed Features 11
3
Tap the other app to be displayed in the multi window.
• To adjust the size of the split screen, drag the bar on the center of the
screen.
• To deactivate the multi window feature, drag the center bar up or down
to the end of the screen.
• The multi window feature is not supported in some LG apps or apps
downloaded from the Play Store.
When using Gestures navigation
1
Swipe up and hold from the bottom of the screen.
• Recently-used apps appear.
• If you tap the app icon, the App info, Multi window, Pop-up
window and Pin app options appear.
2
Tap the app icon on the top left of the app to be displayed in the
multiwindow and select Multi window.
• The selected app appears at the top half of the screen.
3
Tap the other app to be displayed in the multi window.
• The selected app appears at the bottom half of the screen.
Custom-designed Features 12
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go.
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
1
Press the Google Assistant key on the left side of the device.
2
Follow the on-screen instructions.
• The device saves your voice data for recognition.
3
Set whether to use the voice match unlock function.
• If you use the voice match unlock function, you can unlock the
device even when the device screen is turned off or the device is
charging by saying “OK Google” or “Hey Google”.
• For stronger security, it is advisable to use Pattern, PIN, or Password.
• When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap Settings
Lock screen & security Secure
lock settings
Smart Lock, and then use the screen lock method you
set to unlock the device. Tap Voice Match, then tap Unlock with Voice
Match
, then enter the currently used unlock method again. Note
that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
Setting a screen lock
for details.
4
Tap Save.
Custom-designed Features 13
Accessing by Voice
1
When the home screen is turned off or locked, say “OK Google” or
“Hey Google”.
2
When the Google Assistant screen appears, say a command or ask a
question.
Accessing from Home Screen or Any Other
Screen
1
Press the Google Assistant key on the left side of the device.
2
Say a command or question when you see on the bottom of the
screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view locked contents in QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used for user identification. Very similar
fingerprints from different users may be recognized by the fingerprint
sensor as the same fingerprint. For added security, set the screen lock
using a pattern, PIN or Password.
Custom-designed Features 14
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1
On the home screen, tap Settings General Lock screen &
security
Fingerprints.
• This feature is available when the screen lock is set.
- Lock the device with a pattern, PIN or password.
• If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
Setting a screen lock
for details.
Custom-designed Features 15
2
Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
3
Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
4
When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
1
On the home screen, tap Settings General Lock screen &
security
Fingerprints.
2
Unlock according to the specified lock method.
3
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
.
Custom-designed Features 16
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
1
On the home screen, tap Settings General Lock screen &
security
Fingerprints.
2
Unlock according to the specified lock method.
3
On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Access contents you have locked in QuickMemo+
with a fingerprint.
Basic Functions
02
Basic Functions 18
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Charger
• Quick Start Guide
• Ejection pin
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact the LG Authorized Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact the LG Authorized Service
Center.
• To purchase optional items, contact the LG Authorized Service Center
for available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
Basic Functions 19
Parts overview
Earpiece
Front camera lens
Touch screen
Proximity/Ambient light
sensor
Volume keys (+/-)
Google Assistant keys
Stereo headset jack Charger/USB cable port
Power/Lock key
Nano-SIM/Memory card
tray
Microphone
Flash
Fingerprint sensor
Speaker
Rear camera lens
NFC area
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
Basic Functions 20
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using Camera, gently press a Volume key to take a photo. To
take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Google Assistant key
- Activate Google assistant. See
Google Assistant
for details.
• Fingerprint sensor
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
for
details.
Basic Functions 21
• Some functions may be restricted for access, depending on the device
specifications.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
1
Press and hold the Power/Lock key and the Volume Down key at the
same time until the power is turned off.
2
When the device restarts, release the key.
Basic Functions 22
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Restart: Restart the device.
Installing the SIM card
Insert the SIM card provided by your mobile service provider to start using
your device.
• Be careful with the ejection pin since it has a sharp edge.
1
Insert the ejection pin into the hole on the card tray.
2
Pull out the card tray.
Basic Functions 23
3
Put the SIM card on the card tray with the gold-colored contacts
facing downwards.
Memory card
(optional-sold separately)
SIM card
4
Insert the card tray back into the slot.
Basic Functions 24
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
Correct Wrong
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
Basic Functions 25
Inserting the memory card
The device supports up to a 32 GB microSD card. (Not included)
Depending on the memory card manufacturer and type, some memory
cards may not be compatible with your device.
• It is recommended to use an exFAT file system when using an external
memory card of more than 32GB.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
1
Insert the ejection pin into the hole on the card tray.
2
Pull out the card tray.
3
Put the memory card on the card tray with the gold-colored contacts
facing downwards.
SIM card
Memory card
(optional-sold separately)
• The memory card is an optional item and is sold separately.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
4
Insert the card tray back into the slot.
Basic Functions 26
Removing the memory card
Unmount the memory card before removing it for safety.
1
On the home screen, tap Settings Storage .
2
Insert the ejection pin into the hole in the card tray and then pull out
the card tray from the device.
3
Remove the memory card from the card tray.
4
Insert the card tray back into the slot.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
USB port
USB cable
Charging cable
terminal
Basic Functions 27
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to device.
If there is moisture, stop using the device immediately and remove the
moisture completely.
• Do not use unapproved USB cables or chargers with your device. The
LG limited warranty does not cover damage caused by the use of third
party accessories.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
• Since the battery is a consumable, the battery life may be shortened as
time goes.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimize battery consumption, follow these tips:
• Turn off the Bluetooth® or Wi-Fi network function when not using them.
• Set the screen timeout to as short a time as possible.
• Minimize the screen brightness.
• Set a screen lock when the device is not in use.
• Check the battery level while using any downloaded apps.
Basic Functions 28
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to
select or run an app or option.
Touching and holding
Touch and hold for several seconds to
display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on
a web page or map.
Dragging
Touch and hold an item, such as an
app or widget, then move your finger
to another location in a controlled
motion. You can use this gesture to
move an item.
Swiping
Touch the screen with your finger and
move it quickly without pausing. You
can use this gesture to scroll through
a list, a web page, photos, screens,
and more.
Basic Functions 29
Pinching and spreading
Pinch two fingers to zoom out such
as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the desired option.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
• Displaying a static image for extended periods of time may result in
after-images or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.
Basic Functions 30
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap
on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
Home screen layout
You can view all apps and organize widgets and folders on the Home
screen.
Quick access area
Home touch buttons
Folder
Status bar
Weather widget
Page icon
Google Search widget
• The Home screen may differ depending on the manufacturer policy, user
settings, software version or service provider.
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
Basic Functions 31
• Google Search widget: Type or speak to open Google Search.
• Folder: You can create folders to classify the app based on desired
criteria.
• Page icon: Display the total number of Home screen canvases. You
can tap the desired page icon to go to the page. The icon reflecting the
current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
• Home touch buttons
- : Return to the previous screen. Close the keypad or pop-up
windows.
- : Tap to go to the Home screen. To launch Google Assistant, touch
and hold.
- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi-Window feature, touch and
hold the button while using an app.
Using Navigation bar
Here is the guide to control the Gestures Navigation bar.
• To go to Home screen, swipe up from the bottom edge of the screen.
• To go back to the previous screen, swipe in from the left or right edge
of the screen.
• To go to Overview screen, swipe up and hold from the bottom edge of
the screen.
• To quickly switch between apps, swipe right at the bottom edge of the
screen to go to previously used apps.
• Buttons only is the default for the Navigation bar. To change it to
Gestures, tap Settings
Display Navigation bar, then select
Gestures.
Basic Functions 32
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device’s status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.
• Displayed icons may vary, depending on the area or service provider.
Basic Functions 33
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• You can drag down the notice window or tap
to open the list of
quick setting icons.
• You can tap
to add, delete or arrange icons in the notice window.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
• You can use the notifications panel even on the lock screen. Drag the
notifications panel while the screen is locked to quickly access the
desired features.
Basic Functions 34
Switching the screen orientation
You can set the screen orientation to automatically switch according to
the device’s physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap Settings on the home screen, tap Display and activate
Auto-rotate screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to a desired location.
• To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
• To change wallpapers, themes and icon styles, touch and hold on a
blank area of the Home screen, then select Wallpaper & theme.
You can also tap Settings on the home screen and tap Wallpaper &
theme, then select desired options from Wallpaper, Theme and Icon to
apply to the device.
Basic Functions 35
• To configure the Home screen settings, touch and hold on a blank area
of the Home screen, then select Home screen settings. See
Home
screen settings
for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area
of the Home screen, then select App trash. See
App trash
for details.
• To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap
, then tap the screen once
more.
Default screen
Basic Functions 36
Viewing the background theme
You can view only the background image by hiding the apps and widgets
on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch
your fingers on the Home screen or swipe up from the bottom edge of
the screen.
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to a desired
location.
• To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
Basic Functions 37
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another
app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and color, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and
release it.
• To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping
in the folder.
• You cannot change the folder color while using downloaded theme.
Home screen settings
You can customize the Home screen settings.
1
On the home screen, tap Settings Display Home screen.
2
Customize the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen wallpaper, theme and icon
style.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Icon shape: Choose a desired shape for icons from the options
provided.
Basic Functions 38
• Google feed: Select whether to display Google feed on the screen
located left to the main Home screen.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select apps you want to hide from the Home screen.
• Loop Home screen: Enable to allow continuous Home screen
scrolling (loop back to the first screen after the last screen).
• This function is not available when Google feed is selected for Left
Home screen.
• Search: Search by swiping down on the Home screen.
• Home screen lock: Enable to prevent apps and widgets from being
rearranged or removed.
• Help: View the help for Home screen settings.
Screen lock
Screen lock overview
Your device’s screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• A screen lock also prevents unnecessary touch input on the device
screen and reduces battery consumption. We recommend that you
activate the screen lock while not using the device.
Basic Functions 39
Setting a screen lock
There are several options available for configuring the screen lock settings.
1
On the home screen, tap Settings Lock screen & security Select
screen lock and then select the method you prefer.
2
Customize the following settings:
• None: Deactivate the screen lock function.
• Swipe: Swipe on the screen to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the screen.
• Fingerprints: Unlock the screen by using your fingerprint.
Customize Lock screen
You can customize lock screen.
1
On the home screen, tap Settings Lock screen & security
Customize Lock screen.
2
Select a function you want to set.
• Wallpaper: Set the background for your Lock screen.
• Clock: Set where to position the clock on the Lock screen.
• Shortcuts: Choose apps to run on your Lock screen. This setting
appears only when a screen lock is set.
• Contact info for lost phone: Set text to be displayed on the Lock
screen to identify the phone’s owner.
Basic Functions 40
Secure lock settings
You can set secure lock settings.
1
On the home screen, tap Settings Lock screen & security Secure
lock settings.
2
Select a function you want to set.
• Make pattern visible (shown only when Pattern is set as a screen
lock): Turn on to make pattern visible.
• Lock timer: Allows you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to
inactivity).
• Power key instantly locks: Enable this option to instantly lock
the screen when the Power/Lock button is pressed. This setting
overrides the Security Lock timer setting.
• Show lockdown option (shown only when a screen lock is set):
Enable this option to display the Lockdown icon when you press
and hold the Power/Lock button. Tap the Lockdown icon to turn off
Smart Lock, biometric unlocking, and notifications on the lock screen.
• Smart Lock: Allows you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
• Available menu options may vary depending on the lock screen method
selected.
Basic Functions 41
KnockON
You can turn the screen on or off by double-tapping the screen.
On the home screen, tap Settings
Extensions KnockON to enable
the option.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
Turning the screen on
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Basic Functions 42
Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1
On the home screen, tap Settings Lock screen & security
Encryption & credentials Encrypt SD card.
2
Read the on-screen overview of memory card encryption and then tap
Continue to continue.
3
Select an option and tap Encrypt now.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the memory
card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another device. To use
the encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
Basic Functions 43
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap
.
Entering text
Using the Smart toolbar
You can use various keyboard input methods in one place. You can select
the desired input method from the top of the keyboard.
1
Select the desired keyboard input method from the Smart toolbar.
2
Tap , then touch and drag each tool to reorganize as desired.
Smart toolbar
• Some supporting input methods may differ depending on the device
you have.
• You can turn on or off the Smart tool feature from the keyboard
settings.
Basic Functions 44
Smart Tool
Tap to hide the smart tools.
Tap to add emojis.
Tap to enter text by using voice.
•To maximize the voice command recognition, speak clearly.
•To enter text with your voice, make sure that your device is
connected to a network.
•To select the language for voice recognition, tap
Languages
on the voice recognition screen.
•This function may not be supported, or the supported languages
may differ depending on the service area.
Tap to access keyboard settings.
Tap to open the clip tray.
For more information, please see
Clip Tray
.
Tap to let the keyboard float, when you use the Multi-window
feature. You can also move the keyboard to the desired location.
Tap to bring the smart tools back.
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
Basic Functions 45
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.
• This option is available only on the QWERTY keyboard.
Suggesting words
Smart keyboard automatically analyzes your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Basic Functions 46
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
QWERTY keyboard layout.
You can also tap
on the keyboard, then tap Keyboard height and
layout
QWERTY keyboard layout.
2
Tap a key on the bottom row, then drag it to a desired position.
EN
•
This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
Basic Functions 47
Extended keyboard mode
You can set to display number keys on the top row of the keyboard.
On the home screen, tap Settings
System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
Extended keyboard .
You can also tap on the keyboard, then tap Keyboard height and
layout
Extended keyboard .
Showing symbols on keys
You can set to show symbols in the character keys.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
Symbols on keys .
You can also tap on the keyboard, then tap Keyboard height and
layout
Symbols on keys .
2
To enter a symbol, touch and hold the corresponding key and select
the desired symbol.
Basic Functions 48
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort when
typing.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
Keyboard height.
You can also tap
on the keyboard, then tap Keyboard height and
layout
Keyboard height.
2
Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
Keyboard type in landscape.
You can also tap
on the keyboard, then tap Keyboard height and
layout
Keyboard type in landscape.
2
Select a keyboard mode.
Basic Functions 49
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.
To split the keyboard, turn the device horizontally and spread it apart
on both sides with holding the keyboard with two fingers. To attach the
keyboard, close it with pressing with two fingers.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Keyboard height and layout
One-handed operation.
You can also tap
on the keyboard, then tap Keyboard height and
layout
One-handed operation.
2
Press the arrow displayed next to the keyboard to move the keyboard
in the desired direction.
Basic Functions 50
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1
On the home screen, tap Settings System Language & keyboard
Manage keyboards LG Keyboard Language & keyboard layout
Select languages.
You can also tap
on the keyboard, then tap Language & keyboard
layout
Select languages.
2
Select the languages you want to use on the keyboard.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1
Touch and hold around the text you want to copy or cut.
2
Drag / to specify the area to copy or cut.
3
Select either Cut or Copy.
• Cut or copied text is automatically added to the clipboard.
4
Touch and hold the text input window, then select Paste.
• If there is no item that has been copied or cut, the Paste option will not
appear.
Basic Functions 51
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1
On the keyboard, tap .
You can also touch and hold the text input window, then select Clip
Tray.
2
Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap
to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.
• Tap
to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Basic Functions 52
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
On the home screen, tap Settings
Sound Do not disturb.
• Mode: Select a desired mode.
- Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
- Total silence: Disable both the sound and vibration.
• Select priorities: Receive alarms and the notifications for the selected
apps.
- Calls from: Set up a range of notifications when receiving a call.
• Repeated calls: Second call from same caller within 15 min is not
silenced.
- Messages from: Set up a range of notifications when receiving a
message.
• Use Do not disturb: Turn on the Do not disturb feature.
• SCHEDULE: Set the schedule for which you want to turn on the Do
not disturb feature.
• Help: View the help for Do not disturb.
Useful Apps
03
Useful Apps 54
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your
service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
Touch and hold any empty area of the Home screen, and then tap of
the app you want to delete.
• Uninstalled apps can be reinstalled within 24 hours of uninstallation.
See
App trash
for details.
Uninstalling by using the settings menu
On the home screen, tap Settings Apps & notifications App info,
select an app, then tap Uninstall.
• Some apps cannot be uninstalled by users.
Useful Apps 55
Uninstalling apps from the app store
To uninstall an app, access the app store from which you downloaded the
app and uninstall it.
Installing and uninstalling apps during the
setup
When you turn on the device for the first time, you can download
recommended apps.
You can skip to the next step without installation.
App trash
You can view the uninstalled apps on the Home screen. You can also
reinstall apps within 24 hours of uninstallation.
1
On the home screen, tap Essentials App trash.
You can also touch and hold an empty area of the Home screen, then
tap App trash.
2
Choose the desired option.
• Restore: Restore the selected app.
•
: Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
Useful Apps 56
App Shortcuts
On the Home screen, touch and hold an app icon such as Phone,
Messaging, Camera, Gallery and Settings to display a quick access menu.
Use apps more easily through App Shortcuts.
• Tap
to set a widget for the app.
• Tap to check the app information.
• This feature is available only on some apps.
Useful Apps 57
Phone
Voice call
Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.
Making a call from the keypad
1
On the home screen, tap Dial.
2
Make a call by using a method of your choice:
• Enter a phone number and tap
.
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap
.
• To enter "+" when making an international call, touch and hold number 0.
• See
Adding contacts
for details on how to add phone numbers to the
speed dial list.
Making Calls from Contacts
1
On the home screen, tap Contacts.
2
After selecting the number you want to call from the list of contacts,
tap
.
Useful Apps 58
Answering/Ending a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the
call/end button on the headset.
• To end a call with the Power key, tap Settings
Network & internet
Call Answer and end calls, then activate End call with the Power
key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
• To add or edit a rejection message, tap Settings
Network &
internet
Call Call blocking & Decline with message Decline
with message.
• When a call is coming in, press the Volume Up, Volume Down or Power/
Lock key to mute ringtone or vibration, or to hold the call.
Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call,
or send message from the pop-up screen.
• On the home screen, tap Settings Network & internet Call
Additional settings Incoming voice call pop-up and then select the
desired way you would like to display the incoming call while using an
app.
Useful Apps 59
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also
tap
on the home screen and tap Call logs.
Functions accessible during a call
During a call, you can access a variety of functions by tapping the
on-screen buttons:
•
: Switch to a video call (if available).
• Contacts: Allows access to your contacts list.
• Hold: Hold a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Block your voice so that the other party cannot hear your voice.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
•
: End a call.
• : Access more options during a call.
• Some functions are not available during a video call.
• Available setting items may vary depending on the area or service
provider.
Useful Apps 60
Making a three-way calling
You can make a call to another contact during a call.
1
During a call, tap Add call.
2
Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3
To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
Viewing call records
To view recent call records, tap on the home screen and tap Call logs.
Then, you can use the following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap
.
• To delete call records, tap Delete.
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
• The deleted call history can not be restored.
• Pinch two fingers or spread your fingers apart to adjust the font size of
call logs or contacts.
Configuring call options
You can configure various call options.
1
On the home screen, tap Dial or Call logs.
2
Tap Call settings and then configure the options to suit your
preferences.
Useful Apps 61
Messaging
Sending a message
You can create and send messages to your contacts using the Messaging
app.
• Sending messages abroad may incur additional charges. Consult with
your service provider for more information.
1
On the home screen, tap .
2
Tap .
3
Specify a recipient and create a message.
• To attach files, tap
.
• To access optional menu items, tap .
4
Tap to send the message.
Reading a message
You can view exchanged messages organized by contact.
1
On the home screen, tap .
2
Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
1
On the home screen, tap .
2
Tap Settings from the message list.
Useful Apps 62
Camera
You can use the Camera app to take and share photos and videos.
Starting the camera
On the home screen, tap .
• Before taking a photo or recording a video, wipe the camera lens with a
soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited in Gallery. See
Gallery
overview
for details.
Changing the camera mode
You can select a camera mode that suits your environment to take a
photo or record a video easily and conveniently.
On the home screen, tap
, then swipe left or right over the camera
mode area to select the desired mode.
Camera modes
Useful Apps 63
Auto mode
You can take photos or record videos by selecting a variety of camera
options.
1
On the home screen, tap .
2
To take a photo, tap Photo, and tap . To record a video, tap Video,
and tap
.
Switch between
standard angle and
wide angle cameras.
Change timer settings.
Change flash settings.
Apply filter effects.
Set camera options.
Switch between front
and rear cameras.
Take photos.
Open Gallery.
Taking a photo
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap to take a photo.
• You can also press the Volume Down or Volume Up key to take a
photo.
• When the screen is turned off or locked, start the camera by pressing
the Power or Volume Down key twice. On the home screen, tap
Settings
Extensions Shortcuts and enable Open Camera under
POWER and/or VOLUME to use this feature.
Recording a video
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap to start recording.
• To take a photo while recording a video, tap .
Useful Apps 64
• To pause the video recording, tap . To resume the video recording,
tap .
• While recording a video, you may spread or pinch two fingers to
zoom in or out.
• While recording a video, you may tap the desired area to adjust the
brightness.
3
Tap to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
on the screen.
• Available options vary depending on the selected camera (front or rear
camera) and the selected camera mode.
• : Take a photo or record a video in FullVision.
•
: Select values for aspect ratio and size for taking photos.
General HDR
Obtain photos in vivid colours and get
compensated effects even when they are taken
against the light. These functions are provided
by the High Dynamic Range (HDR) technology
equipped in the camera.
Useful
features
Cheese shutter
Allows you to take a photo by saying ‘Cheese’,
‘Smile’, ‘Whiskey’, ‘Kimchi’, or ‘LG’.
Scan QR code Scan QR code on the camera preview screen.
Tag locations Saves the image with GPS location data.
Grid
Displays guide grids so that you can take
photos or record videos based on the
horizontal and vertical reference lines.
Help
Provides help information for each camera
menu.
Useful Apps 65
Additional options on the front camera
Save as flipped Saves as flipped images when taking a selfie.
Selfie shot
Take a selfie by selecting its option between Gesture
shot and Auto shot.
• You can apply the make-up effect when taking a selfie using the front
camera.
• Gesture shot is taken by recognizing the shape of a hand and Auto
shot is taken by recognizing a face.
Various camera modes
Portrait
You can take photos that make the subject more distinct and stand out
by blurring the background.
1
On the home screen, tap , then select Portrait by swiping camera
modes.
2
When Portrait is available. appears on the screen, tap to take a
photo.
• When Portrait is selected, the camera automatically changes to the
front camera.
• The Portrait feature may not work if the camera cannot recognize the
subject.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
Useful Apps 66
Set camera options.
Change the timer settings.
Flash Jump-Cut
Photos taken at a regular interval are saved as a GIF file.
1
On the home screen, tap .
2
Select More by swiping camera modes, then tap .
• Photos are taken every 3 seconds and saved as a GIF file.
• Tap
on the screen to select the number of photos you want to
take.
• While taking photos, tap
to create a GIF with the photos taken.
• The flash automatically turns on while taking photos.
• The current shot and the total number of shots are displayed at the
bottom of the screen.
• All taken photos are saved as GIF files only.
• The GIF speed or image orders cannot be changed.
Useful Apps 67
YouTube Live
You can record a video and directly upload to YouTube.
1
On the home screen, tap .
2
Select More by swiping camera modes, then tap .
To use this feature, you need to verify your phone number.
• YouTube Live is available only when your device is connected to the
Internet. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
Burst shot
You can take continuous shots of photos to create moving pictures.
In the Photo mode, touch and hold
.
• Continuous shots are taken at a fast speed while is held down.
• When the storage is set as Internal storage, you can take up to
100 photos with the rear camera and 20 photos with the front camera.
When the storage is set as SD card, you can take up to
30 photos with the rear camera and 20 photos with the front camera.
• This feature is available only in specific modes.
Useful Apps 68
Other useful features
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and
holding the screen. To turn off the feature, tap a blank area on the screen.
• This feature is available only in specific modes.
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap
to switch between the front and rear
cameras.
or
On the camera screen, swipe the screen up or down.
• Use the front camera to take selfies. See
Selfie shot
for details.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out.
• The zoom feature is not available when using the front camera.
Useful Apps 69
Selfie shot
You can use the front camera to view your face on the screen and take
selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• This feature may not be available while using some of the camera
features.
Useful Apps 70
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• The white colored guide frame appears when the front camera detects
your face. If the subject within the guide frame stops moving, the guide
frame color turns yellow, then the camera takes a photo.
• Tap Selfie shot Auto shot to enable the Auto shot feature.
Useful Apps 71
Interval shot
You can take selfies at an interval.
While using the front camera with Gesture shot enabled, you can show
your palm to the camera, then clench your fist twice quickly.
• Four photos are taken at regular intervals after a timer delay of three
seconds.
Save as flipped
Before taking a photo with the front camera, tap Save as flipped.
The image is flipped horizontally.
• When using the front camera, you can change the selfie shot settings in
the camera options. See
Customizing the camera options
for details.
Selfie shot
You can use the front camera to view your face on the screen and take selfies.
1
Tap and select Photo by swiping camera modes.
2
Tap to switch to the front camera.
3
Tap to take photos.
• Tap to apply various beauty effects.
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1
On the home screen, tap .
• Saved photos and videos are displayed by folder.
Useful Apps 72
2
Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or
next photo.
• While viewing a video, swipe left or right to rewind or fast-forward
the video.
• If you save the location information or use a scene mode when
shooting, a sub folder is generated for each video.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
You can view photos saved in Gallery.
Start the camera.
Access additional
options.
Delete images.
Share images.
Edit images.
Write a memo on
a photo.
Back to the
previous screen.
Add to or remove
from your favorites.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
Useful Apps 73
Playing a video
You can view videos saved in Gallery. The following options are available
while playing a video.
Access additional
options.
Tap to go to next
video. Touch and
hold to
fast-forward.
Lock or unlock the
screen.
Edit the video.
Choose screen
ratio.
Tap to go to
previous video.
Touch and hold to
rewind.
Pause or play the
video.
Create a GIF file.
• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the screen up or
down.
• Dragging the screen to the left while playing a video allows you to
rewind (REW) and dragging to the right allows you to fast forward (FF).
Editing videos
1
While viewing a video, tap .
2
Use a variety of effects and edit tools to edit the video.
Automatically
create a 15 sec,
30 sec or 60 sec
video clip.
Revert the edit.
Adjust the
resolution.
Create a movie using
various effects.
Select a section to
change the play
speed.
Adjust the video
duration.
3
Tap Save to save changes.
Useful Apps 74
Creating a movie
You can create a new movie by putting images and videos together.
1
While viewing an album, tap Create movie.
2
Select images or videos for your movie and tap Next.
3
Edit the selected images and videos and then tap Save.
Useful Apps 75
Deleting files
You can select images or videos to delete from your video by tapping
at the top left corner of its thumbnail.
Adding files
You can select images or videos to add after tapping at the bottom
of the screen. You can also select the images or videos you have already
previously added.
• Touch and hold a file, and then tap another file for multiple selection.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then dragging it to the desired location.
Adding file effects
Tap to add a theme or background music, or change the font.
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time) by tapping .
Previewing a file
Check your new video before saving it by tapping . After the playback
time elapses, the next file is played automatically.
• A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be
changed. Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Useful Apps 76
Creating a GIF
You can easily make a GIF file using recorded video.
Creating video
1
At the desired starting point while watching a video, tap .
2
Select the length of the GIF you want to create.
• GIF is generated for the time selected from the current time.
• For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
Creating GIF Photographs
1
In the photograph list in the gallery, tap Create GIF.
• Or, tap
under the Play tab in the gallery.
2
Select a picture to turn into a GIF photograph, and then tap Next.
• You can add/delete a photograph, adjust the speed or screen ratio,
and set the photograph order.
• Creating GIF photographs is a function provided for the user to produce
creative images. Violating rights such as intellectual property right
or defaming the reputation of another person by using the creating
GIF photographs function may lead to a civil or criminal liability in
accordance with the related laws. Be cautious not to copy or transmit
another person’s work without authorization. LG Electronics is not liable
in any way for such acts by users.
• You can select up to 100 copies to produce when you create a GIF
photograph.
Useful Apps 77
Deleting files
You can delete files by using one of the following options:
• While viewing a photo, tap
.
• Touch and hold a file from the file list, select files you want to delete,
then tap Delete.
• Deleted files are automatically moved to Trash and they can be
restored to Gallery within 7 days.
• Tap
Trash, then tap to permanently delete the files. In this case,
the files cannot be restored.
Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap
to share the file by using the desired
method.
• While viewing a video,
Share to share the file by using the desired
method.
• Tap
from the file list to select files and share them using the desired
method.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar
data from a computer to your device.
On the home screen, tap
.
Useful Apps 78
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app for
the first time. If you do not have a Google account, create one from your
device. For details on how to use an app, see Help in the app.
• Some apps may not work depending on the area or service provider.
Google
Use Google to search for web pages, images, news and more by entering
or speaking keywords.
Gmail
Gmail is an easy to use mail app that keeps your messages safe, makes
your inbox smarter, and helps you stay organized.
Maps
Find your location or the location of a place on the map. View geographical
information.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Drive
Upload, save, open, share and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Play Music
Purchase music files from Play Store. Play music files saved on your device.
Useful Apps 79
Play Movies & TV
Use your Google account to rent or purchase movies. Purchased contents
can be played anywhere.
Duo
Make a video call with your family, friends and anyone else who uses the
app.
Photos
View or share photos or albums saved on your device.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Sheets
Create spreadsheets or edit spreadsheets created online or from another
device. Share and edit spreadsheets together with others.
Slides
Create presentation material or edit presentation material created online
or from another device. Share and edit presentation material together
with others.
Useful Apps 80
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this
advanced notepad feature, such as image management and screenshots,
which are not supported by the conventional notepad.
Creating a note
1
On the home screen, tap Essentials QuickMemo+.
2
Tap to create a note.
• : Save a note.
•
: Undo the previous edit.
• : Redo the recently deleted edits.
• : Enter a note by using the keypad.
•
: Write notes by hand.
•
: Erase handwritten notes.
• : Zoom in or out, rotate or erase the parts of a handwritten note.
• : Access additional.
3
Tap to save the note.
Useful Apps 81
Writing notes on a photo
1
On the home screen, tap Essentials QuickMemo+ .
2
Tap to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3
Tap or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4
Tap to save the note.
Writing notes on a screenshot
1
While viewing the screen you want to capture, drag the status bar
downwards and then tap
.
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2
Crop the image (if necessary) and take notes as desired.
• Write notes by hand on the photo.
3
Tap and save the notes to the location of your choice.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox before selecting an app.
• You can capture the entire screen by using the scroll capture feature.
• While using an app such as Messaging and Chrome, drag the
notifications panel downwards and then tap
Extended to capture
the entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll
capture feature.
Useful Apps 82
Managing folders
You can view notes grouped by the type of the notes.
1
On the home screen, tap Essentials QuickMemo+.
2
At the top of the screen, tap and select a menu item:
• All memos: View all notes saved in QuickMemo+.
• My memos: View notes created by QuickMemo+.
• Photo memos: View notes created by
.
• Capture+: View notes created by Capture+.
• Trash: View deleted notes.
• New category: Add categories.
•
: Rearrange, add or delete categories. To change the name of a
category, tap the category.
• Some folders do not appear when launching QuickMemo+ for the first
time. Disabled folders are enabled and appear when they contain at
least one related note.
Contacts
Contacts overview
You can save and manage contacts.
On the home screen, tap Essentials
Contacts.
Adding contacts
Adding new contacts
1
On the contact list screen, tap .
• A pop-up appears for selecting the saving location for contact.
Select the desired location.
2
Enter contact details and tap Save.
Useful Apps 83
Importing contacts
You can import contacts from another storage device.
1
On the contact list screen, tap Manage contacts Import.
2
Select the source and target locations of the contact you want to
import, and then tap OK.
3
Select the contacts and tap Import.
Adding contacts to the speed dial list
1
On the contact list screen, tap Speed dial.
2
Tap Add contact from a speed dial number.
3
Select a contact.
• While adding a new contact, tap to add a speed dial number.
Searching for contacts
You can search for contacts by using one of the following options:
• Tap the search bar at the top of the Contacts screen and enter the
contact or phone number you want to search for.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a contact.
• Once you start typing numbers in the search bar, it brings up the
integrated search results from the call history and contact list saved.
Useful Apps 84
Contact list
Editing contacts
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap and edit details.
3
Tap Save to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, tap Delete contact, then tap Delete to confirm.
• Tap
Delete on the contact list screen, select contacts you want to
delete, then tap Delete.
• Deleted contacts may not be restored.
Adding favorites
You can register frequently used contacts as favorites.
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap .
Creating groups
1
On the contacts group list, tap .
2
Enter a new group name.
3
Tap Add members, select contacts, then tap ADD.
4
Tap Save to save the new group.
Useful Apps 85
Clock
Alarm
You can set an alarm to trigger it at a specified time.
1
On the home screen, tap Essentials Clock Alarm.
2
Tap to add a new alarm.
3
Configure the alarm settings and tap Save.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap
at the top of the screen. You can also touch
and hold the alarm.
World clock
You can view the current time in cities around the world.
1
On the home screen, tap Essentials Clock World clock.
2
Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
1
On the home screen, tap Essentials Clock Timer.
2
Set the time and tap Start.
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
3
Tap Stop to stop the timer alarm.
Useful Apps 86
Stopwatch
You can use the stopwatch to record a lap time.
1
On the home screen, tap Essentials Clock Stopwatch.
2
Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3
Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
1
On the home screen, tap Calendar.
2
Select a date, then tap .
3
Enter event details and tap SAVE.
Syncing events
Tap Calendars to sync and select a calendar to sync.
• When your events are saved from the device to your Google account,
they are automatically synced with the Google calendar, too. Then, you
can sync other devices with the Google calendar in order to make those
devices have the same events that your device has and to manage your
events on those devices.
Useful Apps 87
Tasks
You can register tasks to your device to easily manage schedules.
1
On the home screen, tap Essentials Tasks.
2
Tap to add a task.
3
Enter task details and then tap SAVE.
Music
You can play and manage songs or music albums.
1
On the home screen, tap Essentials Music.
2
Select a category.
3
Select a music file.
Turn on/off Flash Light.
Switch to the playlist.
Play in random order.
Pause or play.
Select a repeat mode.
Tap to play the next file /
Touch and hold to fast
forward.
Tap to play from the
beginning of the
current file /
Double-tap to play the
previous file /
Touch and hold to rewind.
Adjust the sound volume.
Back to the previous
screen.
Add to or delete from your
favorites.
Access additional options.
Change pitch and speed.
Useful Apps 88
• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
1
On the home screen, tap Essentials Calculator.
2
Use the keypad to make a calculation.
• To use the scientific calculator, drag the blue colored slide bar
located in the right side of the screen to the left.
• To restart a calculation, touch and hold the
button.
File Manager
You can view and manage files saved on your device or cloud.
1
On the home screen, tap Essentials File Manager.
2
Tap and select the desired storage location.
Useful Apps 89
LG Mobile Switch
You can easily transfer data from your old LG device to a new LG device.
1
On the home screen, tap Settings System Backup LG Mobile
Switch.
• If the app is not installed on your device, download and install the
LG Mobile Switch app from Google Play Store.
2
Follow the on-screen instructions to select a desired method for
transfer.
• Data in a Google Account will not be backed up. When you synchronize
your Google Account, Google apps, Google contacts, Google Calendar,
Google memo app data and apps downloaded from Play Store are
stored on the Drive app automatically.
• Fully charge the battery before transferring data to avoid unintentional
powering off during the process.
SmartWorld
You can download a variety of games, audio content, apps and fonts
provided by LG Electronics. Customize your device to suit your preferences
by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
1
On the home screen, tap Essentials SmartWorld.
2
Tap LG Account, then sign in.
3
Select and download the desired content items.
Useful Apps 90
Game Launcher
You can set whether to use the game launcher where you can view the
list of games installed on the product and select game settings such as
muting media volume, limiting alerts, etc.
1
On the home screen, tap Essentials Game Launcher.
2
Select the desired option.
Smart cleaning
You can delete temporary files or apps that are no longer used.
1
On the home screen, tap Essentials Smart cleaning.
2
On the Smart cleaning screen, you can access Optimize phone,
Battery usage, Battery saver, and Test hardware.
Settings
04
Settings 92
Settings
You can customize the device settings in accordance with your
preferences.
On the home screen, tap Settings.
• If you enter a keyword on the search window at the top of the screen,
you can conveniently access the option that needs to be set.
Network & internet
Airplane mode
You can turn off the call and mobile data functions. When this mode is
on, functions that do not involve data, such as games and music playback,
remain available.
1
On the settings screen, tap Network & internet Airplane mode.
2
Tap Turn on in the confirmation screen.
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1
On the settings screen, tap Network & internet Wi-Fi.
2
Tap to activate it.
• Available Wi-Fi networks appear automatically.
3
Select a network.
• You may need to enter the network’s Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap the network and then tap Forget.
Settings 93
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1
On the settings screen, tap Network & internet Wi-Fi
Advanced Wi-Fi Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2
Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Wi-Fi Calling
You can use Wi-Fi calling to improve your coverage and to make phone
calls over a Wi-Fi network when the network is available.
On the settings screen, tap Network & internet
Wi-Fi Calling.
Settings 94
Mobile networks
You can customize mobile data settings.
1
On the settings screen, tap Network & internet Mobile networks.
2
Customize the following settings:
• International Data Roaming: Turn data roaming on or off.
• Allow 2G service: Allows you to disable 2G service on your phone.
• Mobile network Diagnostics: Turn off Mobile Network Diagnostics.
• Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Search for AT&T MicroCell: Allows you to search for AT&T
MicroCells to improve your mobile service.
Data Manager
You can turn mobile data on and off. You can also manage mobile data
usage.
Turning on mobile data
1
On the settings screen, tap Network & internet Data Manager.
2
Tap to activate it.
Customizing mobile data settings
1
On the settings screen, tap Network & internet Data Manager.
2
Customize the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block
mobile data if the limit is reached.
• Mobile data reminder: Allows you to set to be reminded when the
mobile data is off.
Settings 95
• Review reminder settings: Review the reminder settings used
whenever the mobile data is turned off.
•
: Customize mobile data settings.
Call
You can customize call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1
On the settings screen, tap Network & internet Call.
2
Customize the settings.
Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1
Connect your device and other devices via USB cable.
2
On the settings screen, tap Network & internet Tethering USB
tethering and then tap
to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com
and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Settings 96
Mobile Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device’s mobile data.
1
On the settings screen, tap Network & internet Tethering Mobile
Hotspot and then tap
to activate it.
2
Tap Set up Mobile Hotspot, and enter the Wi-Fi name (SSID) and
password.
3
Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4
Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Settings 97
Timeout
When the Wi-Fi hotspot has not been used for a specific period of time,
it is automatically disconnected. You can set the time for automatic
disconnection.
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device’s mobile data.
1
On the settings screen, tap Network & internet Tethering
Bluetooth tethering and then tap to activate it.
2
Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Network & internet
Tethering Help.
Settings 98
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1
On the settings screen, tap Network & internet VPN.
2
Tap Basic VPN or LG VPN, then tap .
• This feature is available only when the screen lock is activated. If the
screen lock is deactivated, a notification screen appears. Tap Change
from the notification screen to activate the screen lock. See
Setting a
screen lock
for details.
3
Enter VPN details and tap Save.
Configuring VPN settings
1
Tap a VPN from the VPNS list.
2
Enter the VPN user account details and tap Connect.
• To save the account details, select the Save account information
checkbox.
Wireless Emergency Alerts
You can view emergency alerts and customize your emergency alert
settings. On the settings screen, tap Network & internet
Wireless
Emergency Alerts.
Private DNS
You can configure the Private DNS (Domain Name System) options.
1
On the settings screen, tap Network & internet Private DNS.
2
Select the desired option and tap Save.
Settings 99
Connected devices
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1
On the settings screen, tap Connected devices Bluetooth.
2
Tap to activate it.
• Available devices appear automatically.
• To refresh the device list, tap
.
• Only devices set as visible are displayed on the list.
3
Select a device from the list.
4
Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
1
Select a file.
• You can send multimedia files or contacts.
2
Tap Bluetooth.
3
Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Settings 100
NFC
You can use the device as a transportation card or credit card. You can also
share data with the other device.
1
On the settings screen, tap Connected devices NFC.
2
Tap to activate it.
• Touch your device with other device that supports NFC to allow
sharing data.
• NFC antenna location may vary depending on the device type. See
Parts
overview
for details about the NFC antenna area.
Android Beam
You can share files by touching the back of the device to other device. You
can also share files including music, videos or contacts and open a web
page or launch an app from the other device.
1
On the settings screen, tap Connected devices Android Beam.
2
Touch the back of the device with another device.
• The NFC antenna location may vary depending on the device type.
Sharing panel
You can share the content with specific people in apps that work with
Google Direct Share.
1
On the settings screen, tap Connected devices Sharing panel.
2
Tap to deactivate the option.
Settings 101
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
On the settings screen, tap Connected devices
Printing.
• Tap Default Print Service to search for printers you can connect to.
Or, tap
Add printer to manually add a printer.
• Tap
Add Service to download a printer app.
• This is available only when the mobile network or the Bluetooth
function is turned on.
• To download a printer app in
Add Service, first log on to your Google
account.
Sound
You can customize sound, vibration and notification settings.
On the settings screen, tap Sound and customize the following settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or
Silent.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
• Default notification sound: Select a notification ringtone. Set music
saved on the device as a notification ringtone.
• Ring with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact.
• Flash alert for incoming call: Set the flash to blink according to LG
ringtone.
Settings 102
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on particular
days of the week.
• Vibration type: You can select the type of vibration when receiving
calls.
• Vibrate on tap: Set the device to vibrate when you tap certain items
on the screen.
• Dialing keypad sound: Enable the keypad sound effect.
• LG Keyboard sound: Enable LG keyboard sound effect.
• Touch sound: Enable the sound effect to play when tapping an item.
• Screen lock sound: Enable the sound effect to play when the screen is
locked or unlocked.
Display
You can customize detailed settings for each screen type.
On the settings screen, tap Display and customize the following settings:
• Home screen: Customize settings for the Home screen. See
Home
screen settings
for details.
• Wallpaper & theme: Select a screen wallpaper, theme, and icon style
for your device.
• Font: Change the font size, boldness, or face.
• Navigation bar: Configure the Navigation bar. See
Using Navigation
bar
for details.
• Comfort view: Set the device to reduce amount of blue light on screen
to reduce eye strain.
• Night mode: You can apply a dimmed screen theme to avoid glare on
the screen at night time.
Settings 103
• App scaling: Adjust the screen size of apps.
Aspect ratio
• This device uses 20.5:9 aspect ratio.
- Some downloaded apps may not support 20.5:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or
consult the app provider for more information.
- You can select the aspect ratio for individual apps. On the home
screen, tap Settings
Display App scaling. Select an app, then
select the desired aspect ratio from None (Original), Compatibility
(16:9), Standard (16.7:9), and Full screen.
• Display size: Set the items on the screen to a size easy for you to see.
Some items may change position.
• Brightness: Use the slide bar to change the device’s screen brightness.
To automatically adjust screen brightness according to ambient light
intensity, tap the Auto switch.
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• Auto-rotate screen: Automatically rotate the screen according to the
device’s orientation.
• Screen saver: Display a screen saver when the device is connected to
the holder or charger. Select a screen saver type to display.
• One-handed screen: Make the screen size smaller to conveniently use
the device with one hand. Drag the Home touch button at the bottom
of the screen to the left or right.
Settings 104
Lock screen & security
You can customize lock screen and security settings.
1
On the settings screen, tap Lock screen & security.
2
Customize the settings.
• Google Play Protect: Scans your device daily for potentially harmful
apps.
• Find My Device: Remotely track the device location. You can also
protect your data securely if you lost your device.
• Security update: Check for software update and configure
automatic installation settings.
• Select screen lock: Select the desired screen lock method. See
Setting a screen lock
for details.
• Customize Lock screen: Change the information displayed on the
locked screen. See
Customize Lock screen
for details.
• Secure lock settings: Change the secure lock settings. See
Secure
lock settings
for details.
• Fingerprints: Use your fingerprint to unlock the screen or content.
See
Fingerprint recognition overview
for details.
• Content lock: Allows you to set a lock (PIN or Pattern) for your
QuickMemo+ files.
• Encryption & credentials: Configure the settings for SD card
encryption and credentials.
- Encrypt SD card: Encrypt the memory card to prevent use on
another device. See
Memory card encryption
for details.
- Secure start-up: Protect your device with a lock when it powers
on.
- Credential protection: View the type of the storage where the
security certificate will be saved.
- Trusted credentials: View your system’s root CA certificates and
user-installed CA certificates.
Settings 105
- User credentials: View and change secure certificate information
stored on your device.
- Install from storage: Install a secure certificate from a storage.
- Clear credentials: Delete user-installed secure certificates and
related credentials.
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
• Phone administrators: Allow privileges to restrict the control or
use of the device to particular apps.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app
can be used.
• Usage access: View details on usage of apps on the device.
Privacy
You can find and adjust all your privacy settings.
1
On the settings screen, tap Privacy.
2
Customize the settings.
• Permission manager: Allows you to check and change the
permissions granted to the apps.
• Lock screen: Allows you to set notifications to show on the lock
screen.
• Make passwords visible: Enable this option to briefly show each
character of the password as you type it so you can see what you’ve
entered.
• Autofill service from Google: Enable this option to enter your
information saved in your account such as password, address,
or credit card number with a single tap. You can also disable this
option, use the Google Autocomplete feature, or add a new service
account.
Settings 106
• Google location history: Allows you to enable or disable Location
History. When enabled, Google periodically stores and uses your
phone’s most recent location data in connection with your Google
Account.
From the Location History screen, tap
to view and/or manage
your location data.
• Activity controls: Select activities and information which you want
Google to save.
• Ads: Allows you to check the advertising ID and set the personalized
ads.
• Usage & diagnostics: Enable this option to help improve the
Android experience by automatically sending diagnostic, device, and
app usage data to Google.
Location
You can check how your location information is shared and configure the
permission to access your location information.
On the settings screen, tap Location and set the desired function.
Extensions
Smart cleaning
You can use Smart cleaning to diagnose the device’s condition and
optimize it.
On the settings screen, tap Extensions
Smart cleaning.
Settings 107
Gaming
You can configure settings for game tools, graphics and battery saving
feature.
1
On the settings screen, tap Extensions Gaming.
2
Customize the following settings:
• Game Launcher: Tap
to use the game launcher.
• Game tools: You can run the function while playing games by
touching the game tools icon among the home touch buttons.
• Game graphics: Adjust the game graphics.
• When you change the resolutions on some games, the screen display
feature may not work properly.
• This function may not be available in certain game apps.
• Break time: Reduce the screen brightness and performance
whenever you leave the game running for more than 5 minutes.
Shortcuts
You can use buttons such as the Lock/Power, Volume, and Google
Assistant to run certain apps or functions right away.
1
On the settings screen, tap Extensions Shortcuts.
2
Customize the following settings.
• View notification panel: Swipe down/up on the fingerprint sensor
for the notification panel.
• Open Camera: Press Power key twice to open Camera.
• Open Capture+: Press Volume Up key twice to open Capture+
when the screen is locked or off.
• Open Camera: Press Volume Down key twice to open Camera
when the screen is locked or off.
• Open Google Assistant: Press the Google Assistant key on the
side of the phone.
Settings 108
• Talk to Google Assistant: Press and hold the Google Assistant key
to quickly talk to your Assistant.
• Google Assistant does not support certain languages.
KnockON
Double-tap the screen to turn the screen on or off.
See
KnockON
for details.
On the settings screen, tap Extensions
KnockON.
Digital Wellbeing & parental
controls
You can get an overview of your device usage, set a timer for each app,
and manage the screen time and notifications.
You can also set up parental controls.
On the settings screen, tap Digital Wellbeing & parental controls and
set the desired function.
Apps & notifications
You can check a list of installed apps, app permissions, and more.
1
On the settings screen, tap Apps & notifications .
2
Customize the settings.
Settings 109
Battery
You can view the current battery information or turn on power-saving
mode.
1
On the settings screen, tap Battery.
2
Customize the following settings:
• Battery usage: View the battery usage details.
• Battery percentage on status bar: Displays the remaining battery
level as a percentage on the status bar.
• Adaptive battery: Allows you to save the battery by stopping apps
running in the background.
• Background restrictions: Enable this option to restrict background
apps to save the battery while using the device. Restricted apps
for power saving may not work properly or may not send you
notifications.
• Battery saver: Reduce battery consumption by cutting down some
device settings, such as the display brightness, speed and vibration
intensity.
• Power saving exclusions: Select apps to use without any
functional limitation while in power saving or battery optimization
mode.
Settings 110
Storage
You can view and manage internal storage on the device or storage space
of the memory card.
1
On the settings screen, tap Storage.
2
Customize the following settings:
• Internal storage: View the total storage space and free space in the
device’s internal storage. View a list of apps in use and the storage
capacity for each app.
• SD card: View the total storage space and free space in the
memory card. This option appears only when a memory card is
inserted. To unmount the memory card, tap
.
Accounts
You can add users to share your device and register a cloud account.
1
On the settings screen, tap Accounts.
2
Customize the settings.
Google
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap Google.
Settings 111
System
Language & keyboard
You can customize language and keyboard settings for your device.
1
On the settings screen, tap System Language & keyboard.
2
Customize the following settings:
• Language: Select a language to apply for your device.
• Manage keyboards: You can change the device’s basic keyboard
setting, set the use environments for LG Keyboard or other installed
keyboards, and set the speech recognition function for Google Voice
input. Also, you can set whether to display the keyboard button in
the touch button area on the home screen so that you can quickly
switch to another keyboard.
• Physical keyboard: Select to use the physical keyboard, or check
keyboard shortcut keys.
• Spell checker: Allows you to set various options for Google Spell
Checker.
• Autofill service: Enable this option to enter your information saved
in your account such as password, address, or credit card number
with a single tap. You can also disable this option, use Google
Autocomplete, or add a new service account.
• Text-to-speech output: Configure the settings for text-to-speech
output.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse mouse buttons: Reverse the right mouse button to
perform primary direct-manipulation actions.
Settings 112
Date & time
You can customize date and time settings for your device.
1
On the settings screen, tap System Date & time.
2
Customize the settings.
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1
On the settings screen, tap System Memory.
2
Tap
to set a time slot to retrieve data.
Backup
You can back up data saved on your device to another device or account.
1
On the settings screen, tap System Backup.
2
Customize the following settings:
• LG Mobile Switch: Allows you to transfer data from an old LG
device to your new LG device. See
LG Mobile Switch
for details.
• Backup & restore: Back up your device data or restore data to your
device from a backup.
• Resetting your device may delete backup files saved in storage. Make
sure to copy and store the important backup files to your PC.
• Google backup: Change Google drive backup settings. You can
also check the backup account currently used, or add a new backup
account.
Settings 113
Restart & reset
You can reset the device including network and app settings.
1
On the settings screen, tap System Restart & reset.
2
Customize the following settings:
• Auto-restart: Automatically restart and optimize the phone at a
set time. Tap
to activate this feature, and select a date and time
to restart.
• You can set the device to restart itself once a week. The device
automatically restarts in an hour from the preset time.
• Once the device restarts, notifications and badges are erased. Save
important data before the preset time.
• The Auto-restart feature is not activated in the following situations:
When the screen is turned on, when the device is in use, when the
battery level is 30% or less, when the USIM card is locked, or when the
device lock is activated while turning on the device.
- Depending on the telecommunication provider, the auto-restart
function may or may not be available.
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Reset app preferences: Reset the settings for an app. The data
saved in the app will not be deleted.
• Factory data reset: Reset all settings for the device and delete
data.
• Restarting and resetting your device deletes all data on it. Enter your
device name, Google Account and other initial information again.
• After data initialization, the data cannot be restored.
Settings 114
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap System
About phone and view information.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap System
Regulatory & safety.
Accessibility
You can manage accessibility plug-ins installed on your device.
1
On the settings screen, tap Accessibility.
2
Customize the following settings:
• Vision
TalkBack: Set the device to notify screen status or actions
via voice.
• Vision
Message/call voice notifications: Set the device to read
the caller information and messages via voice.
• Vision
Font: Change the font size, bold text or type.
• Vision
Display size: Set the items on the screen to a size easy for
you to see. Some items may change position.
• Vision
Touch zoom: Zoom in or out by tapping the screen three
times.
• Vision
Window zoom: Zoom in or out within a window and invert
the color.
• Vision
Large mouse pointer: Magnify the mouse pointer.
• Vision
High contrast screen: Turn the background color into
black for a high contrast screen.
• Vision
Screen color inversion: Increase the display color contrast
for people with low vision.
Settings 115
• Vision Screen color adjustment: Adjust the display color.
• Vision
Monochrome: Switch the screen to monochrome mode.
• Vision
End call with the Power key: End a call by pressing the
Power/Lock key.
• Hearing
Caption: Turn on the subtitle service when playing videos
for the hearing impaired.
• Hearing
Flash alerts: Set the device to notify you with a blinking
light for incoming calls, messages and alarms.
• Hearing
RTT call button option: Turn on RTT(Real Time Text)
feature and select the desired option.
• Hearing
Mute all sounds: Mute all sounds and lower volume on
the receiver.
• Hearing
Audio channel: Select the audio type.
• Hearing
Sound balance: Adjust the audio output balance. Use the
slide bar to change the balance.
• Motor & cognition
Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition
Touch input: Set the desired delay time for
touching and holding, or adjust the touch input to ignore repeated
taps.
• Motor & cognition
Physical keyboard: Customize the keyboard
settings.
• Motor & cognition
Auto mouse click: Automatically click the
mouse pointer in case of no movement.
• Motor & cognition
Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging it.
• Motor & cognition
Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition
Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
Settings 116
• Accessibility features shortcut: Quickly access selected
Accessibility features by pressing the Power key and the Volume Up
key simultaneously.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Device Help: Enable the Guide Me feature.
• AT&T Smart Wi-Fi: Enable the AT&T Smart Wi-Fi feature.
• Select to Speak: Allow you to tap items to hear spoken feedback.
• Switch Access: Create key combinations to control your device.
Appendix
05
Appendix 118
LG Language Settings
Select a language to use on your device.
• On the home screen, tap Settings
System Language & keyboard
Language Add language, and select a language.
- Touch and hold and drag it to the top of the language list to set it
as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the computer
or update the device software.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
• Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix 119
Installing LG Bridge on a computer
1
Go to
www.lg.com/us
from your computer.
2
In the search bar, enter the name of your device.
3
Click Support Manuals and Downloads.
4
Click the Software & Firmware tab, then click LG BRIDGE - COPY
FILES, AND BACKUP YOUR DEVICE and download the setup file.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp
, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to contact
the LG Authorized Service Center. This feature will only be available if and
when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix 120
LG Mobile Phone software update via
Over-the-Air (OTA)
This feature allows you to conveniently update your phone’s software to
a newer version via OTA, without connecting a USB cable. This feature will
only be available if and when LG makes a newer firmware version available
for your device.
To perform the phone software update, tap Settings
System About
phone
Software Update.
• Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM license—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix 121
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s
been reset to factory settings without your permission. For example,
if your device is lost, stolen, or wiped, only someone with your Google
account or screen lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless
your screen is unlocked.
• Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can’t finish the setup
process until your Google account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix 122
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com
.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensourc[email protected]
.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Regulatory information
(FCC ID number, etc.)
For regulatory details, go to Settings System Regulatory & safety.
Appendix 123
Trademarks
• Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Corp.
• Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,
Android, Chrome, Google Photos, Google Calendar, Google Docs,
Google Drive, Google Sheets and other related marks and logos are
trademarks of Google LLC.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix 124
More information
Guide to data transfers
For the data that can be exchange between LG devices or between the LG
device and a third party device, see the following table.
Type Item details
LG device
→
LG device
Third party
Android
device
→
LG device
iOS device
→
LG device
Personal
data
Contacts, messages,
dial logs, calendar, voice
recordings
Supported Supported Supported
Memos Supported
Not
supported
Supported
Alarms Supported
Not
supported
Not
supported
Media
data
Photos, videos, songs,
documents
Supported Supported Supported
Screen
settings
Home screen settings
(folders and widgets)
Supported
Not
supported
Not
supported
Lock screen settings
(screen lock settings
excluded)
Supported
Not
supported
Not
supported
Apps
Downloaded apps Supported Supported
-
Personal data of the
downloaded app
Supported
Not
supported
Others
Public certificate Supported Supported
Not
supported
Settings (Wi-Fi, Bluetooth,
Calls, sound & notification,
accessibility, battery)
Supported
Not
supported
Not
supported
Appendix 125
• Some data may not be transmitted depending on the software version,
app version, operating system, manufacturer or service provider’s policy.
FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
Device overheats
Device overheats while it is in use.
In the following cases, the battery consumption increases and the device
may overheat:
• When you turn on the device for the first time or back up the data
• When running multiple apps simultaneously
- When multiple apps are running in the background
- When downloading large files while making a video call or recording
a video
• When using features that require high power
- When watching video streaming on the internet, or recording a long
video
- When playing high-end games for long time
- When using the device with maximum screen brightness for a long
time
• When using lots of mobile data
- When using Wi-Fi hotspot or tethering
- When synchronizing the data for multiple accounts simultaneously
Appendix 126
• Other cases
- When roaming overseas
- When using the device in areas with weak signals or no reception
- When charging the device with the charger/USB cable port that is
damaged or contaminated with foreign substance
• Some of the above cases may not apply depending on the features and
apps.
Device overheats while charging.
• The device and the charger may become hot while charging. During
wireless charging or fast charging (if supported), the device may
become even hotter. If the battery temperature rises above a certain
level, the device may stop charging.
- Disconnect the charger from the device and close any running apps.
Let the device cool down before charging the device or running an
app again.
- Stop charging if the charger/USB cable port at the lower part of the
device overheats, and contact the LG Authorized Service Center.
How to solve overheating of the device
• Close any running apps or features, and let the device cool down.
• Always update the software to the latest version.
• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
• Close apps you don’t use.
• If you are using the device with maximum screen brightness, decrease
the brightness.
• If the device overheats for a prolonged period, stop using it for a while.
If the device continues to overheat, contact the LG Authorized Service
Center.
Appendix 127
Usage limitations when the device overheats
If the device overheats while using it or charging, some features, apps, or
even the device may be turned off.
This is a normal operation for the devices that support this feature.
• If the device temperature rises above a certain level, a warning
message appears.
- If you play high-end games, record videos, or upload large files, the
device may overheat for a prolonged period. In this case, a warning
message may appear to notify automatic shutdown.
Turn off the device or close any running apps or features, and let the
device cool down.
• The screen brightness and the operating speed may be limited to cool
down the device. Any running apps or features may slow down or stop.
The device may stop charging.
SIM card error
Make sure the SIM card is correctly inserted.
No network connection or dropped network
Signal is weak. Move to a window or an open area.
You are outside the carrier network area. Move and check the network.
Calls are not available
New network not authorized.
Make sure you have not set call barring for the incoming number.
Make sure you have not set call barring for the number you are dialing.
Device cannot be turned on
When the battery is completely discharged, your device will not turn on.
Fully charge the battery before turning on the device.
Appendix 128
Charging error
Make sure the device is charging at a moderate temperature.
Check the charger and its connection to the device.
Use only in-box accessories which are authorized by LG.
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or hot
temperatures, the battery life may be reduced.
Battery consumption will increase when you use certain features or apps,
such as GPS, games or the Internet.
The battery is consumable and the battery life will get shorter over time.
Error messages appear when launching the camera
Charge the battery.
Free some memory by transferring files to a computer or deleting files
from your device.
Restart the device.
If you are still having trouble with the camera app after trying these tips,
contact the LG Authorized Service Center.
The photo quality is poor
The quality of your photos may vary, depending on the surroundings and
the photography techniques you use.
When you take photos and videos, keep in mind that the image quality
with standard angle is better than that with wide-angle.
If you take photos in dark areas, at night or indoors, image noise may
occur or images may be out of focus.
If you have any problems, reset the options.
Appendix 129
The touch screen responds slowly or incorrectly
If you attach a screen protector or optional accessories to the touch
screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the
touch screen or if you tap the screen with sharp objects or your fingertips,
the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed
to water.
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, contact the LG Authorized
Service Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
• Press and hold the Power/Lock key and the Volume Down key until the
device restarts.
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap System
Restart & reset Factory data
reset.
- Reset all settings for the device and delete data. Before performing
the factory data reset, remember to make backup copies of all
important data stored in the device.
- If you have registered a Google account to the device, you must sign
in to the same Google account after resetting the device.
Appendix 130
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you
wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact the LG Authorized
Service Center.
A connection is not established when you connect the
device to a computer
Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your
computer.
Downloaded application causes a lot of errors
Application has problems.
Remove and reinstall the application.
For Your Safety
06
For Your Safety 132
Important Information
This user guide contains important information on the use and operation of this
device. Please read all the information carefully for optimal performance and to
prevent any damage to or misuse of the device. Any changes or modifications not
expressly approved in this user guide could void your warranty for this equipment.
Any changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
HAC Statement
This device has been tested and rated for use with hearing aids for some of the
wireless technologies that it uses. However, there may be some newer wireless
technologies used in this device that have not been tested yet for use with hearing
aids. It is important to try the different features of this device thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult your service provider or the manufacturer of
this device for information on hearing aid compatibility. If you have questions about
return or exchange policies, consult your service provider or device retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may reduce
interference with some hearing aid models.
FCC RF Exposure Information
WARNING! Read this information before operating the device.
In August 1996, the Federal Communications Commission (FCC) of the United
States, with its action in Report and Order FCC 96-326, adopted an updated
safety standard for human exposure to Radio Frequency (RF) electromagnetic
energy emitted by FCC regulated transmitters. Those guidelines are consistent with
the safety standard previously set by both U.S. and international standards bodies.
The design of this device complies with the FCC guidelines and these international
standards.
For Your Safety 133
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39 inches
(1.0cm)fromthebody.TocomplywithFCCRFexposurerequirements,aminimum
separationdistanceof0.39inches(1.0cm)mustbemaintainedbetween
the user’s body and the back of the device. Any belt-clips, holsters, and similar
accessories containing metallic components may not be used. Avoid the use of
accessoriesthatcannotmaintain0.39inches(1.0cm)distancebetweentheuser’s
body and the back of the device and have not been tested for compliance with FCC
RF exposure limits.
Consumer Information about Radio Frequency
Emissions
Your wireless device, which contains a radio transmitter and receiver, emits radio
frequency energy during use. The following consumer information addresses
commonly asked questions about the health effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency (“RF”)
energy has been conducted worldwide for many years, and continues. In the United
States, the Food and Drug Administration (“FDA”) and the Federal Communications
Commission (“FCC”) set policies and procedures for wireless devices. The FDA
issued a website publication on health issues related to cell phone usage where it
states, “The scientific community at large… believes that the weight of scientific
evidence does not show an association between exposure to radiofrequency (RF)
from cell phones and adverse health outcomes. Still the scientific community
does recommend conducting additional research to address gaps in knowledge.”
That research is being conducted around the world and FDA continues to
monitor developments in this field. You can access the joint FDA/FCC website at
http://www.fda.gov
(under “c” in the subject index, select Cell Phones Research).
You can also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.
In June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted. The FCC
issued its own website publication stating that “there is no scientific evidence that
proves that wireless device usage can lead to cancer or a variety of other problems,
including headaches, dizziness or memory loss.” This publication is available at
http://www.fcc.gov/cgb/cellular.html
or through the FCC at (888) 225-5322 or
(888) CALL-FCC.
For Your Safety 134
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency,
and other agencies, established RF exposure safety guidelines for wireless devices
in the United States. Before a wireless device model is available for sale to the
public, it must be tested by the manufacturer and certified to the FCC that it does
not exceed limits established by the FCC. One of these limits is expressed as a
Specific Absorption Rate, or “SAR.” SAR is a measure of the rate of absorption of RF
energy in the body. Tests for SAR are conducted with the device transmitting at its
highest power level in all tested frequency bands. Since 1996, the FCC has required
that the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR value
of a wireless device while operating can be less than the reported SAR value. This
is because the SAR value may vary from call to call, depending on factors such as
proximity to a cell site, the proximity of the device to the body while in use, and the
use of hands-free devices. For more information about SARs, visit the FCC website
at
https://www.fcc.gov/consumers/guides/specific-absorption-rate-sar-
cell-phones-what-it-means-you
. You may also wish to contact the manufacturer
of your device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time. You can place
more distance between your body and the source of the RF, as the exposure level
drops off dramatically with distance. The FDA/FCC website states that “hands-free
kits can be used with wireless devices for convenience and comfort. These systems
reduce the absorption of RF energy in the head because the device, which is the
source of the RF emissions, will not be placed against the head. On the other hand,
if the device is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless devices marketed
in the U.S. are required to meet safety requirements regardless of whether they
are used against the head or against the body. Either configuration should result
in compliance with the safety limit.” Also, if you use your wireless device while in a
car, you can use a device with an antenna on the outside of the vehicle. You should
also read and follow your wireless device manufacturer’s instructions for the safe
operation of your device.
For Your Safety 135
Do wireless devices pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The FDA/
FCC website further states that “some groups sponsored by other national
governments have advised that children be discouraged from using wireless devices
at all.” For example, the Stewart Report from the United Kingdom [“UK”] made
such a recommendation in December 2000. In this report a group of independent
experts noted that no evidence exists that using a cell phone causes brain tumors
or other ill effects. [The UK’s] recommendation to limit cell phone use by children
was strictly precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at
http://www.dh.gov.uk
(search
“mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United
Kingdom. Copies of the UK’s annual reports on mobile phones and RF are available
online at
http://www.hpa.org.uk/radiation/
(search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to restrict their children’s wireless
device use.
Where can I get further information about RF emissions?
U.S. Food and Drug Administration
http://www.fda.gov
U.S. Federal Communications Commission
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
https://www.icnirp.org
American National Standards Institute
http://www.ansi.org
For Your Safety 136
National Council on Radiation Protection and Measurements
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man
and Radiation (COMAR) of the Institute of Electrical and Electronics
Engineers
http://ewh.ieee.org/soc/embs/comar/
(websites current as of November 2018)
Consumer Information on SAR
(Specific Absorption Rate)
This model device meets the government’s requirements for exposure to radio
waves. Your wireless device is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to Radio
Frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6
W/kg. Tests for SAR are conducted using standard operating positions specified by
the FCC with the device transmitting at its highest certified power level in all tested
frequency bands. Although SAR is determined at the highest certified power level,
the actual SAR level of the device while operating can be well below the maximum
value. Because the device is designed to operate at multiple power levels to use
only the power required to reach the network, in general, the closer you are to a
wireless base station antenna, the lower the power output. Before a device model
is available for sale to the public, it must be tested and certified to the FCC that it
does not exceed the limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and locations (e.g., at the ear
and worn on the body) as required by the FCC for each model.
While there may be differences between SAR levels of various devices and at
various positions, they all meet the government requirement for safe exposure.
For Your Safety 137
The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model device is on file with the FCC and can
be found under the Display Grant section of
http://www.fcc.gov/oet/fccid
after
searching on FCC ID ZNFX320AA.
Additionally, the highest SAR values can also be found on the LG website:
https://www.lg.com/global/support/sar/sar
.
Additional information on Specific Absorption Rates (SAR) can be found
on the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/
.
* In the United States and Canada, the SAR limit for mobile phones used by the
public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give additional protection for the
public and to account for any variations in measurements.
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and
Order in WT Docket 01-309 modified the exception of wireless devices under the
Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices
be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons with hearing disabilities.
While some wireless devices are used near some hearing devices (hearing aids
and cochlear implants), users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this interference noise, and
devices also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating system for wireless devices,
to assist hearing device users to find devices that may be compatible with their
hearing devices. Not all devices have been rated. Devices that are rated have the
rating on their box or a label located on the box.
The ratings are not guaranteed. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated device successfully. Trying out the
device with your hearing device is the best way to evaluate it for your personal
needs.
For Your Safety 138
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate
less interference to hearing devices than devices that are not labeled. T4 is the
better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or hearing
health professional may help you find this rating. Higher ratings mean that the
hearing device is relatively immune to interference noise. The hearing aid and
wireless device rating values are then added together. A sum of 5 is considered
acceptable for normal use. A sum of 6 is considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the wireless
device meets the M3 level rating, the sum of the two values equal M5. This should
provide the hearing aid user with “normal usage” while using their hearing aid with
the particular wireless device. “Normal usage” in this context is defined as a signal
quality that’s acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended
to be synonymous with the UT mark. The M and T marks are recommended by
the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT
marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and
measurement procedure are described in the American National Standards
Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your device is maintained,
secondary transmitters such as Bluetooth
®
and WLAN components must be
disabled during a call.
For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
For Your Safety 139
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Caution! Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that using
portable audio devices, such as portable music players and cellular telephones,
at high volume settings for long durations may lead to permanent noiseinduced
hearing loss. This includes the use of headphones (including headsets, earbuds and
Bluetooth or other wireless devices). Exposure to very loud sound has also been
associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to
sound and distorted hearing. Individual susceptibility to noise-induced hearing loss
and other potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending on
the nature of the sound, the device, the device settings and the headphones. You
should follow some common sense recommendations when using any portable
audio device:
• Set the volume in a quiet environment and select the lowest volume at which
you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you or if the person sitting next to you can hear what you are
listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose to
listen to your portable device in a noisy environment, use noise-cancelling
headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
• Avoid using headphones after exposure to extremely loud noises, such as rock
concerts, that might cause temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
For Your Safety 140
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary hearing
difficulty after listening to your portable audio device, discontinue use and
consult your doctor.
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld devices.
Exposure to Radio Frequency Signal
Your wireless handheld portable device is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices. Those
guidelines are consistent with the safety standards previously set by both U.S. and
international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation Protection
and Measurements; International Commission on Non-Ionizing Radiation
Protection
Those standards were based on comprehensive and periodic evaluations of the
relevant scientific literature. For example, over 120 scientists, engineers, and
physicians from universities, government health agencies, and industry reviewed
the available body of research to develop the ANSI Standard (C95.1).
The design of your device complies with the FCC guidelines (and those standards).
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain
electronic equipment may not be shielded against the RF signals from your wireless
device.
For Your Safety 141
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation of six (6) inches be maintained between a handheld wireless
device and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the device more than six (6) inches from their pacemaker
when the device is turned ON;
• Should not carry the device in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the device OFF immediately if there is any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the event
of such interference, you may want to consult your service provider (or call the
customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if it is adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Health Care Facilities
Turn your device OFF in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or health care facilities may use equipment
that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any equipment
that has been added to your vehicle.
For Your Safety 142
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your device while in the air. Switch OFF your device
before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your device OFF when in any area with a potentially explosive atmosphere and
obey all signs and instructions. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always marked
clearly. Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied
petroleum gas (such as propane or butane); areas where the air contains chemicals
or particles (such as grain, dust, or metal powders); and any other area where you
would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either installed
or portable wireless equipment, in the area over the air bag or in the air bag
deployment area. If in-vehicle wireless equipment is improperly installed and the air
bag inflates, serious injury could result.
Part 15.19 Statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
For Your Safety 143
Part 15.21 Statement
Changes or modifications that are not expressly approved by the manufacturer for
compliance could void the user’s authority to operate the equipment.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Safety Information
Please read and observe the following information for safe and proper use of your
device and to prevent damage.
Caution: Violation of the instructions may cause minor or serious damage
to the product.
• Do not disassemble, open, crush, bend or deform, puncture or shred the device.
• Do not modify or re-manufacture the device. Do not insert foreign objects into
the device or battery, or expose to fire, explosion or other hazard.
• Only use the device with an LG charging system that has been qualified with the
device, per CTIA Certification Requirements for Battery System Compliance to
IEEE1725. Use of an unqualified charger may present a risk of fire, explosion,
leakage, or other hazard.
For Your Safety 144
• Avoid dropping the device. If the device is dropped, especially on a hard surface,
and you suspect damage, contact the LG Authorized Service Center for
inspection.
• The entire device should be recycled in compliance with Lithium-Ion battery
recycling standards because of the internal battery. To dispose of properly, call
(800)822-8837 or visit www.call2recycle.org.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption.
•
Useandstoreyourdeviceintemperaturesbetween0°C/32°Fand
40°C/104°F,ifpossible.Exposingyourdevicetoextremelyloworhigh
temperatures may result in damage, malfunction, or even explosion.
• A mobile device requires proper air circulation in order to dissipate heat. Direct
skin contact and inadequate circulation of air flow to the device may cause the
device to overheat. The device must be at least 1.0 cm from between the user’s
body.
• Prevent dust of any other foreign substances from getting into the Charger/
USB cable port. It may cause heat or fire.
• Avoid exposing the device to low air pressure at high altitude.
• Do not expose the device to extremely low air pressure. Otherwise, it can cause
explosion of the battery or leakage of flammable liquid or gas.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause serious
damage to your device.
• Use the correct adapter for your device when using the battery charger abroad.
Battery Information and Care
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Please read the manual of the specified charger for information about its
charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not use the
plug if it is loose as it may cause electric shock or fire.
For Your Safety 145
• Do not place any heavy items on the power cord. Do not allow the power cord
to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your device, and wipe the power plug
pin with a clean dry cloth when it’s dirty. When using the power plug, ensure
that it’s firmly connected. If not, it may cause excessive heat or fire. If you put
your device in a pocket or bag without covering the receptacle of the device
(power plug pin), metallic articles (such as a coin, paperclip or pen) may short-
circuit the device. Always cover the receptacle when not in use.
• Recharge the device after long periods of non-use to maximize battery life.
Battery life will vary due to usage pattern and environmental conditions.
• Please use only an approved charging accessory to charge your LG device.
Improper handling of the charging port, as well as the use of an incompatible
charger, may cause damage or defect to your device.
• Do not use or leave the device in direct sunlight or in a car heated by sunshine.
The device may generate excessive heat, smoke, or flame. It also might cause
deterioration of device’s characteristics or cycle life.
• If the skin or clothes are smeared with liquid from the battery, wash with fresh
water. It may cause skin inflammation.
• Please contact the LG Authorized Service Center immediately if this occurs.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock or seriously damage your device.
• Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to the device.
• Do not place or answer calls while charging the device as it may short-circuit the
device and/or cause electric shock or fire.
WARNING! Notice for Battery Replacement
• Do not remove the back cover.
• Your device has an internal battery. For your safety, do not remove the battery
incorporated in the product. If you need to replace the battery, contact the LG
Authorized Service Center or dealer for assistance.
• The Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by a non-qualified professional can cause damage to your
device.
For Your Safety 146
Explosion, Shock, and Fire Hazards
• Do not put your device in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your device, and clean the power plug
pin when it’s dirty.
• When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
• If you put your device in a pocket or bag without covering the receptacle of
the device (power plug pin), metallic articles (such as a coin, paperclip or pen)
may short-circuit the device and may cause an explosion. Always cover the
receptacle when not in use.
• Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to the device.
General Notice
• Do not place items containing magnetic components such as a credit card,
phone card, bank book, or subway ticket near your device. The magnetism of the
device may damage the data stored in the magnetic strip.
• Talking on your device for a long period of time may reduce call quality due to
heat generated during use.
• When the device is not used for a long period time, store it in a safe place with
the power cord unplugged.
• Using the device in proximity to receiving equipment (i.e., TV or radio) may cause
interference to the device.
• Do not immerse your device in water, liquid chemicals, or expose to high
humidity. Immediately, contact the LG Authorized Service Center.
• Do not paint your device.
• The data saved in your device might be deleted due to careless use, repair of
the device, or upgrade of the software. Please backup your important phone
numbers. (Ringtones, text messages, voice messages, pictures, and videos could
also be deleted.) The manufacturer is not liable for damage due to the loss of
data.
• When you use the device in public places, set the ringtone to vibration so you
don’t disturb others.
For Your Safety 147
• Do not turn your device on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure that
cables are tucked away safely.
• Please ensure that the product does not get in contact with liquid. Do not use
or recharge the product if it is wet. Once the product becomes wet, the liquid
damage indicator changes color. Please note that this may render your product
ineligible for repair services provided under the product’s limited warranty.
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and Radiological Health
Consumer Update on Mobile Phones:
1. Do wireless devices pose a health hazard?
The available scientific evidence does not show that any health problems are
associated with using wireless devices. There is no proof, however, that wireless
devices are absolutely safe. Wireless devices emit low levels of Radio Frequency
(RF) energy in the microwave range while being used. They also emit very low
levels of RF when in standby mode. Whereas high levels of RF can produce health
effects (by heating tissue), exposure to low level RF that does not produce heating
effects causes no known adverse health effects. Many studies of low level RF
exposures have not found any biological effects. Some studies have suggested
that some biological effects may occur, but such findings have not been confirmed
by additional research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent results.
2. What is the FDA’s role concerning the safety of wireless
devices?
Under the law, the FDA does not review the safety of radiation-emitting consumer
products such as wireless devices before they can be sold, as it does with new
drugs or medical devices. However, the agency has authority to take action if
wireless devices are shown to emit Radio Frequency (RF) energy at a level that is
hazardous to the user. In such a case, the FDA could require the manufacturers of
wireless devices to notify users of the health hazard and to repair, replace, or recall
the devices so that the hazard no longer exists.
For Your Safety 148
Although the existing scientific data do not justify FDA regulatory actions, the FDA
has urged the wireless device industry to take a number of steps, including the
following:
• Support needed research into possible biological effects of RF of the type
emitted by wireless devices;
• Design wireless devices in a way that minimizes any RF exposure to the user
that is not necessary for device function; and
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated efforts
at the federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group
activities, as well.
The FDA shares regulatory responsibilities for wireless devices with the Federal
Communications Commission (FCC). All devices that are sold in the United States
must comply with FCC safety guidelines that limit RF exposure. The FCC relies on
the FDA and other health agencies for safety questions about wireless devices.
The FCC also regulates the base stations that the wireless device networks rely
upon. While these base stations operate at higher power than do the wireless
devices themselves, the RF exposures that people get from these base stations are
typically thousands of times lower than those they can get from wireless devices.
Base stations are thus not the subject of the safety questions discussed in this
document.
For Your Safety 149
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to handheld wireless devices with built-in
antennas, often called “cell,” “mobile,” or “PCS” devices. These types of wireless
devices can expose the user to measurable Radio Frequency (RF) energy because
of the short distance between the device and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed with
the advice of the FDA and other federal health and safety agencies. When the
device is located at greater distances from the user, the exposure to RF is drastically
lower because a person’s RF exposure decreases rapidly with increasing distance
from the source. The so-called “cordless devices,” which have a base unit connected
to the telephone wiring in a house, typically operate at far lower power levels, and
thus produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have
suffered from flaws in their research methods. Animal experiments investigating
the effects of Radio Frequency (RF) energy exposures characteristic of wireless
devices have yielded conflicting results that often cannot be repeated in other
laboratories. A few animal studies, however, have suggested that low levels of RF
could accelerate the development of cancer in laboratory animals. However, many
of the studies that showed increased tumor development used animals that had
been genetically engineered or treated with cancer-causing chemicals so as to
be pre-disposed to develop cancer in the absence of RF exposure. Other studies
exposed the animals to RF for up to 22 hours per day. These conditions are not
similar to the conditions under which people use wireless devices, so we do not
know with certainty what the results of such studies mean for human health. Three
large epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of wireless
devices and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors
of the brain or salivary gland, leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health effects from wireless device RF
exposures. However, none of the studies can answer questions about long-term
exposures, since the average period of device use in these studies was around three
years.
For Your Safety 150
5. What research is needed to decide whether RF exposure
from wireless devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are needed.
Lifetime animal exposure studies could be completed in a few years. However, very
large numbers of animals would be needed to provide reliable proof of a cancer
promoting effect if one exists. Epidemiological studies can provide data that is
directly applicable to human populations, but ten or more years follow-up may
be needed to provide answers about some health effects, such as cancer. This is
because the interval between the time of exposure to a cancer-causing agent and
the time tumors develop — if they do — may be many years. The interpretation of
epidemiological studies is hampered by difficulties in measuring actual RF exposure
during day-to-day use of wireless devices. Many factors affect this measurement,
such as the angle at which the device is held, or which model of device is used.
6. What is the FDA doing to find out more about the possible
health effects of wireless device RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies are
conducted to address important questions about the effects of exposure to Radio
Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in 1996.
An influential result of this work has been the development of a detailed agenda
of research needs that has driven the establishment of new research programs
around the world. The project has also helped develop a series of public information
documents on EMF issues.
The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement (CRADA) to
do research on wireless device safety. The FDA provides the scientific oversight,
obtaining input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and studies of
wireless device users. The CRADA will also include a broad assessment of additional
research needs in the context of the latest research developments around the
world.
For Your Safety 151
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless device?
All devices sold in the United States must comply with Federal Communications
Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures.
The FCC established these guidelines in consultation with the FDA and the other
federal health and safety agencies. The FCC limit for RF exposure from wireless
devices is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6
W/kg). The FCC limit is consistent with the safety standards developed by the
Institute of Electrical and Electronic Engineering (IEEE) and the National Council on
Radiation Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from the
wireless device and is set well below levels known to have effects. Manufacturers
of wireless devices must report the RF exposure level for each model of device to
the FCC. The FCC website (
http://www.fcc.gov/oet/rfsafety
) gives directions for
locating the FCC identification number on your device so you can find your device’s
RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency
energy coming from wireless devices?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical
standard for measuring the Radio Frequency (RF) energy exposure from wireless
devices and other wireless handsets with the participation and leadership of FDA
scientists and engineers. The standard, “Recommended Practice for Determining
the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to
Wireless Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is deposited in
the heads of wireless device users. The test method uses a tissue-simulating model
of the human head. Standardized SAR test methodology is expected to greatly
improve the consistency of measurements made at different laboratories on the
same device.
SAR is the measurement of the amount of energy absorbed in tissue, either by the
whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g)
of matter. This measurement is used to determine whether a wireless device
complies with safety guidelines.
For Your Safety 152
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless device?
If there is a risk from these products — and at this point we do not know that
there is — it is probably very small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to minimize your exposure to Radio
Frequency (RF) energy. Since time is a key factor in how much exposure a person
receives, reducing the amount of time spent using a wireless device will reduce RF
exposure. If you must conduct extended conversations by wireless device every
day, you could place more distance between your body and the source of the RF,
since the exposure level drops off dramatically with distance. For example, you
could use a headset and carry the wireless device away from your body or use a
wireless device connected to a remote antenna. Again, the scientific data does not
demonstrate that wireless devices are harmful. But if you are concerned about the
RF exposure from these products, you can use measures like those described above
to reduce your RF exposure from wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless devices,
including children and teenagers. If you want to take steps to lower exposure
to Radio Frequency (RF) energy, the measures described above would apply to
children and teenagers using wireless devices. Reducing the time of wireless
device use and increasing the distance between the user and the RF source will
reduce RF exposure. Some groups sponsored by other national governments have
advised that children be discouraged from using wireless devices at all. For example,
the government in the United Kingdom distributed leaflets containing such a
recommendation in December 2000.
They noted that no evidence exists that using a wireless device causes brain tumors
or other ill effects. Their recommendation to limit wireless device use by children
was strictly precautionary; it was not based on scientific evidence that any health
hazard exists.
For Your Safety 153
11. What about wireless device interference with medical
equipment?
Radio Frequency (RF) energy from wireless devices can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted cardiac
pacemakers and defibrillators from wireless telephones. This test method is now
part of a standard sponsored by the Association for the Advancement of Medical
Instrumentation (AAMI). The final draft, a joint effort by the FDA, medical device
manufacturers, and many other groups, was completed in late 2000. This standard
will allow manufacturers to ensure that cardiac pacemakers and defibrillators are
safe from wireless device EMI.
The FDA has tested hearing aids for interference from handheld wireless
devices and helped develop a voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This standard specifies test methods
and performance requirements for hearing aids and wireless devices so that no
interference occurs when a person uses a “compatible” device and a “compatible”
hearing aid at the same time. This standard was approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless devices for possible interactions
with other medical devices. Should harmful interference be found to occur, the FDA
will conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless devices
http://www.fda.gov/Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/
CellPhones/default.htm
Federal Communications Commission (FCC) RF Safety Program
http://www.fcc.gov/oet/rfsafety
International Commission on Non-lonizing Radiation Protection
https://www.icnirp.org
World Health Organization (WHO) International EMF Project
http://www.who.int/emf
National Radiological Protection Board (UK)
http://www.hpa.org.uk/radiation/
For Your Safety 154
Driving
Check the laws and regulations on the use of wireless devices in the areas where
you drive and always obey them. Also, if using your device while driving, please
observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving conditions
or the law require it.
10 Driver Safety Tips
Your wireless device gives you the powerful ability to communicate by voice almost
anywhere, anytime. An important responsibility accompanies the benefits of
wireless devices, one that every user must uphold. When operating a car, driving is
your first responsibility. When using your wireless device behind the wheel of a car,
practice good common sense and remember the following tips:
1. Get to know your wireless device and its features, such as speed dial and redial.
Carefully read your instruction manual and learn to take advantage of valuable
features most devices offer, including automatic redial and memory. Also, work
to memorize the device keypad so you can use the speed dial function without
taking your attention off the road.
2. When available, use a hands-free device. A number of hands-free wireless device
accessories are readily available today. Whether you choose an installed mounted
device for your wireless device or a speaker phone accessory, take advantage of
these devices if available to you.
3. Make sure you place your wireless device within easy reach and where you can
reach it without removing your eyes from the road. If you get an incoming call at
an inconvenient time, if possible, let your voicemail answer it for you.
4. Suspend conversations during hazardous driving conditions or situations. Let the
person you are speaking with know you are driving; if necessary, suspend the call
in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can
be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay
attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are reading an
address book or business card, or writing a “to-do” list while driving a car, you are
not watching where you are going. It is common sense. Do not get caught in a
dangerous situation because you are reading or writing and not paying attention
to the road or nearby vehicles.
For Your Safety 155
6. Dial sensibly and assess the traffic; if possible, place calls when you are not
moving or before pulling into traffic. Try to plan your calls before you begin your
trip or attempt to coincide your calls with times you may be stopped at a stop
sign, red light, or otherwise stationary. But if you need to dial while driving, follow
this simple tip -- dial only a few numbers, check the road and your mirrors, then
continue.
7. Do not engage in stressful or emotional conversations that may be distracting.
Stressful or emotional conversations and driving do not mix; they are distracting
and even dangerous when you are behind the wheel of a car. Make people you
are talking with aware you are driving and if necessary, suspend conversations
which have the potential to divert your attention from the road.
8. Use your wireless device to call for help. Your wireless device is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your device at your side, help is only three numbers away. Dial
911 or another local emergency number in the case of fire, traffic accident, road
hazard, or medical emergency. Remember, it’s a free call on your wireless device!
9. Use your wireless device to help others in emergencies. Your wireless device
provides you a perfect opportunity to be a “Good Samaritan” in your community.
If you see an auto accident, crime in progress or other serious emergency where
lives are in danger, call 911 or another local emergency number, as you would
want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving may
require attention, but are not urgent enough to merit a call for emergency
services. But you can still use your wireless device to lend a hand. If you see
a broken-down vehicle posing no serious hazard, a broken traffic signal, a
minor traffic accident where no one appears injured or a vehicle you know to
be stolen, call roadside assistance or other special non-emergency wireless
number.
The above tips are meant as general guidelines. Before deciding to use your mobile
device while operating a vehicle, it is recommended that you consult your applicable
jurisdiction’s local laws or other regulations regarding such use. Such laws or other
regulations may prohibit or otherwise restrict the manner in which a driver may use
his or her device while operating a vehicle.
LIMITED
WARRANTY USA
07
LIMITED WARRANTY USA 157
Limited Warranty – USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION
PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the
Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN
COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS
AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Mobile Phone (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited warranty
is valid only to the original retail purchaser of the Product and applies only when
purchased and used within the United States including U.S. Territories.
Warranty Period Scope of Warranty
Twelve (12) months from date of
original retail purchase
(or absent valid proof of purchase,
fifteen (15) months from manufacture
date)
Parts and Labor
(internal/functional parts only)
• Replacement products and parts are warranted for the remaining portion of the
original warranty period or ninety (90) days, whichever is greater.
• Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
• Replaced Products and parts will become the property of LG.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION
OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL
LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR
PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY
OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
LIMITED WARRANTY USA 158
PAID BY YOU FOR THE PRODUCT. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not
apply to you. This limited warranty gives you specific legal rights and you may
also have other rights that vary from state to state.
HOW SERVICE IS HANDLED:
The original sales receipt specifying the Product and date of purchase is required to
obtain warranty service.
LG will not re-install or back-up any data, applications, or software that you have
added to your Product. It is therefore recommended that you back-up any such
data or information prior to sending the Product to LG to avoid permanent loss of
such information
You shall bear the cost of shipping the Product to LG Customer Service. LG shall
bear the cost of shipping the Product back to you after completion of service under
this limited warranty.
THIS LIMITED WARRANTY DOES NOT COVER:
(1) Damage or defects of the Product resulting from use of the Product in other
than its normal and customary manner.
(2) Damage or defects of the Product resulting from abnormal use, abnormal
conditions, improper storage, exposure to moisture or dampness, unauthorized
modifications/connection/repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of LG, including
damage or defects of the Product caused by shipping, blown fuses, spills of
food or liquid.
(3) Damage or defects of the Product caused by transportation and/or handling,
including scratches, dents, chips, and/or other damage to the finish of your
Product including the external housing and cosmetic parts, unless such damage
results from defects in materials or workmanship and is reported within one (1)
week of delivery (Call: 1-800-793-8896).
(4) Damage or defects to antennas unless caused directly by defects in material or
workmanship.
(5) Damage or defects of the Product resulting from operating the Product
contrary to the instructions outlined in the Product owner’s manual.
(6) That LG Customer Service was not notified by you of the alleged defect or
malfunction of the Product during the applicable limited warranty period.
LIMITED WARRANTY USA 159
(7) Products with original serial numbers that have been removed, altered, or
cannot be readily determined.
(8) Damage or defects of the Product or missing items to any Product sold “As Is”,
“With all Faults” or similar disclaimer.
(9) Damage or defect of the Product caused by the use of accessories, parts,
consumable cleaning products, or service not provided or approved by LG.
(10) All plastic surfaces and all other externally exposed parts that are scratched
or damaged.
(11) Products operated outside published maximum ratings.
(12) Replacement of any consumable parts (such as fuses).
The cost of repair or replacement under the above excluded circumstances
shall be borne by you.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION:
Call 1-800-793-8896 and select the appropriate option from the menu.
Or visit our website at
http://www.lg.com
.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813
ATTN: CIC – Mobile Handsets
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or
write for procedures for obtaining warranty service.
LIMITED WARRANTY USA 160
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY
WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED
EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE
EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN
A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics
U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors,
employees, agents, beneficiaries, predecessors in interest, successors, assigns
and suppliers; references to “dispute” or “claim” shall include any dispute, claim
or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable
theory) arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding,
you must first notify LG in writing at least 30 days in advance of initiating the
arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal
Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim; and
describe the nature of the claim and the relief being sought. If you and LG are
unable to resolve the dispute within 30 days, either party may proceed to file a
claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve
the dispute during the 30 day period after sending written notice to LG, you and LG
agree to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and LG shall
not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any
dispute between you and LG shall not under any circumstances proceed as part
of a class or representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action may not be
brought on a class or representative basis.
LIMITED WARRANTY USA 161
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG
must make a written demand for arbitration. The arbitration will be administered
by the American Arbitration Association (“AAA”) and will be conducted before a
single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect
at the time the arbitration is initiated (referred to as the “AAA Rules”) and under
the procedures set forth in this section. The AAA Rules are available online at
www.adr.org/consumer
. Send a copy of your written demand for arbitration, as
well as a copy of this provision, to the AAA in the manner described in the AAA
Rules. You must also send a copy of your written demand to LG at LG Electronics,
U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building,
Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the
rules set forth in this section, the rules set forth in this section will govern. This
arbitration provision is governed by the Federal Arbitration Act. Judgment may
be entered on the arbitrator’s award in any court of competent jurisdiction. All
issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are
for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited
Warranty and any disputes between us except to the extent that such law is
preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt
of your written demand for arbitration, LG will promptly pay all arbitration filing
fees to the AAA unless you seek more than $25,000 in damages, in which case
the payment of these fees will be governed by the AAA Rules. Except as otherwise
provided for herein, LG will pay all AAA filing, administration and arbitrator fees
for any arbitration initiated in accordance with the AAA Rules and this arbitration
provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and
expenses as long as they are reasonable, by considering factors including, but not
limited to, the purchase amount and claim amount. Notwithstanding the foregoing,
if applicable law allows for an award of reasonable attorneys’ fees and expenses, an
arbitrator can award them to the same extent that a court would. If the arbitrator
finds either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration
fees will be governed by the AAA Rules. In such a situation, you agree to reimburse
LG for all monies previously disbursed by it that are otherwise your obligation to
pay under the AAA Rules. Except as otherwise provided for, LG waives any rights
it may have to seek attorneys’ fees and expenses from you if LG prevails in the
arbitration.
LIMITED WARRANTY USA 162
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted to
the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing
will be determined by the AAA Rules. Any in-person arbitration hearings will be held
at a location within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration proceeding.
To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending
an e-mail to
, with the subject line: “Arbitration Opt Out” or (ii)
calling 1-800-980-2973. You must include in the opt out e-mail or provide by
telephone: (a) your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the IMEI or MEID
or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i)
on the product box; (ii) on a label on the back of the product beneath the battery,
if the battery is removable; or (iii) from the settings menu via the following path:
Settings
System About phone).
You may only opt out of the dispute resolution procedure in the manner described
above (that is, by e-mail or telephone); no other form of notice will be effective to
opt out of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way, and
you will continue to enjoy the full benefits of the Limited Warranty. If you keep
this product and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.
