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Consumer SupportTroubleshooting Tips
Operating Instructions
Safety Instructions Installation Instructions
Problem Possible Causes What To Do
Vibration or rattling
Front rollers need adjusting. • See
Rollers.
Slight vibration is normal.
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open. • Check to see if package is holding door open.
freezer require more
Hot weather or frequent • This is normal.
operating time. They
door openings.
start and stop often
Temperature controls • See
About the controls.
to maintain even
set at the coldest
temperatures.)
setting.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between
Automatic energy saver •This helps prevent condensation on the outside.
refrigerator and freezer
system circulates warm
compartments
liquid around front edge
feels warm
of freezer compartment.
Automatic icemaker
Icemaker power switch • Set the power switch to the
I (on)
position.
does not work
is in the
O (off)
position.
(on some models)
Water supply turned off or • See
Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause icemaker to shut off.
Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes, and turn the
(Green power light on icemaker back on.
icemaker blinking.)
Ice cubes have
Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged. •Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open.
Temperature control not set •See
About the controls.
cold enough.
Door not closing
Door gasket on hinge side •Apply petroleum jelly on face of gasket.
properly
sticking or folding over.
Orange glow in freezer
Defrost heater is on. • This is normal.
Cube dispenser does not
Icemaker or water supply • Turn on icemaker or water supply.
work (on some models)
turned off.
Ice cubes are frozen to • Remove cubes.
icemaker feeler arm.
Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until clumps
do not form.
Dispenser is LOCKED. • Press and hold the LOCK CONTROL pad for 3 seconds.
15
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