Loading ...
Loading ...
Loading ...
Before you call for service… ge.com
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Burners do not light Plug on cooktop is not • Make sure electrical plug is plugged into a live, properly
completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected • See the Installation Instructions section.
or turned on.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Igniter orifice in burner body • Remove the obstruction.
may be clogged.
Burner parts not replaced • See Sealed Burner Modules in the Care and cleaning
correctly. of the cooktop section.
Hole in burner top behind • Use a small sewing needle to unplug.
the igniter may be clogged.
Burners have yellow or The combustion quality of • Use the illustrations below to determine if your burner
yellow-tipped flames or burner flames needs to be flames are normal. If burner flames look like A, adjust
flames lift off the port determined visually. the air shutter. Normal burner flames should look like B.
A–Yellow flames B–Soft blue flames
Adjust the air shutter Normal for natural gas
Air shutter needs to • Close the shutter on
be adjusted. the mixer tube until
the flames settle on
the burner ports.
Burner parts not replaced • See Care and cleaning of the cooktop section.
correctly.
Flames too high or too Adjust the low flame setting. 1.Light the top burners
low at the LOW setting and continue turning
all of the surface knobs
to LOW.
2.Remove all 4 knobs.
3.With a small flat-blade
screwdriver, turn the valve
set screws clockwise to
decrease flame size,
counterclockwise to increase
flame size. Adjust until the flame is about
the same height as the top of the burner.
4.Replace the knobs.
Air Opening
Air Shutter
To Close
To Open
Screw
Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips
Consumer Support
Valve
Stem
Clockwise
to reduce
flame size
Counterclockwise
to increase
flame size
27
Loading ...
Loading ...
Loading ...