User Manual GE GWE19JMLGFES Refrigerator

GE GWE19JMLGFES Refrigerator - Use Manual - Use Guide PDF.
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• Owner's manual - (English, French, Spanish)

Table of contents

• USING THE REFRIGERATOR
• Care and Cleaning
• Troubleshooting Tips... Before you call for service

USING THE REFRIGERATOR

Features

Space-saving icemaker (on some models)

Icemaker and bin are located on the door creating more usable storage space.
LED lighting 

LED lights in the fresh food compartment are located at the top center and on the left and right sides of climate zone pans. LED lights are also located in the freezer; see pages 13 and 14.

Full-width drawer

A full-width drawer that can accommodate larger items is located at the bottom of the fresh food compartment.

QuickSpace™ shelf (on some models) )

Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.

Removable/adjustable door bins

Can be moved up or down to accommodate your needs.

Climate zone drawers

Separate pans for produce storage.

Water filter

Accessible for easy replacement.

Controls

Freezer Compartment Temperature Control

Adjust freezer compartment temperature. The freezer temperature is preset in the factory at 0°F (-17.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

Fresh Food Compartment Temperature Control

Adjust fresh food compartment temperature. The fresh food temperature is preset in the factory at 37°F (2.8°C). Allow 24 hours for temperature to stabilize to the preset recommended setting.

Water Filter

Press and hold 3 seconds to reset the Water Filter.

Turbo Cool

To set the TurboCool. press the Turbo Cool pad for 3 seconds. The display will show tc.

TurboCool rapidly cools the refrigerator compartment in order to more quickly cool foods.

Use TurboCool when adding a large amount of the food to the refrigerator compartment. putting away foods after they have been sitting out at room temperature. or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.

NOTE: The refrigerator temperature cannot be changed during TurboCool. The freezer temperature is not affected during Turbo Cool. When opening the refrigerator door during TurboCool. the fans will continue to run if they have cycled on.

Door Alarm

To set the alarm, press the Door Alarm pad. This alarm will sound if either door is open for more than
2 minutes. The beeping stops when you close the door.

Lock

Press and hold the Lock pad for 3 seconds to lock out ice and water dispenser and all other controls. Press and hold to unlock the controls.

LED dispenser Light

Press the Light pad to turn your dispenser light on and off.

NOTE: To put the refrigerator control in the OFF position. simultaneously touch the words Freezer and Fridge for 3 seconds. Power to the refrigerator cannot be disconnected by any setting on the control panel.

Changing °F to °C or °C to °F: Press and hold the "DOOR ALARM" and "FREEZER" buttons simultaneously for 5 seconds to set °C to °F or °F to °C.

NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.

Sabbath Modes (on some models)

Models with Figure B controls

• Press and hold the "DOOR ALARM" and "WATER FILTER" buttons simultaneously for 5 seconds to enter/exit Sabbath Mode.

Dispenser (on some models)

Water & Ice Dispenser (See Controls)

Press the glass gently against the dispenser cradle.

The spill shelf is not self-draining. To reduce water spotting. the shelf should be cleaned regularly.

If no water is dispensed when the refrigerator is first installed. there may be air in the water line system.
Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line. throw away the first six full glasses of water.

Laceration Hazard

• Never put fingers or any other object into ice crusher discharge opening. Doing so can result in contacting the ice crushing blades and lead to serious injury or amputation
• Use a sturdy glass when dispensing ice. A delicate glass may break and result in personal injury.

To remove Dispenser Tray

• Pull Dispenser Tray out.

To reinstall Dispenser Tray

• Push in until it is firmly in place.

Door Ice Bin

• 1. Open left fresh food door.
• 2. Pull down latch to release bin door.
• 3. Using handhold. lift ice bucket up and out to clear locators in bottom of bin.
• 4. To replace the ice bucket. set it on the guide brackets and push until the ice bucket seats properly.
• 5. If bucket cannot be replaced. rotate the Ice Bucket Fork 1/4 turn clockwise.

Internal Water Dispenser (on some models)

The water dispenser is located on the left wall inside the refrigerator compartment.

To dispense water:

• 1. Hold the glass against the recess.
• 2. Push the water dispenser button.
• 3. Hold the glass underneath the dispenser for 2-3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released.

If no water is dispensed when the refrigerator is first installed. there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process. the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line. throw away the first
6 glassfuls of water.

NOTE: To avoid water deposits. the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.

Important Facts About Your Dispensers

• Do not add ice from trays or bags to the door icemaker bucket. It may not crush or dispense
• Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute remove the ice bucket, poke it through with a wooden spoon.
• Beverages and foods should not be quick-chilled in the door icemaker bin. Cans, bottles or food packages in the storage drawer may cause the icemaker or auger to jam.
• To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening
• Some crushed ice may be dispensed even though you selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.
• After crushed ice is dispensed, some water may drip from the chute
• Sometimes a small mound of frost will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly.

Water Filter Cartridge - MWF (on some models)

Water Filter Cartridge

The water filter cartridge is located in back upper right corner of the refrigerator compartment.

When to replace the filter on models with a replacement indicator light

There is a replacement indicator light for the water filter cartridge on the dispenser. A red light will start blinking to tell you that you need to replace the filter soon.

The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.

When to replace the filter on models without a replacement indicator light

The filter cartridge should be replaced every six months or earlier if the flow of water to the dispenser or icemaker decreases.

Removing the filter cartridge

If you are replacing the cartridge. first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

NOTE: To reduce the risk associated with property damage due to water leakage. read and follow instructions before installation and use of this system. Installation and use MUST comply with all sate and local plumbing codes.

If air has been trapped in the system. the filter cartridge may be ejected as it is removed. Use caution when removing.

Installing the Filter Cartridge

• 1. Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.
• 2. Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.

• 3. Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge. it will automatically raise itself into position. The cartridge will move about a 1/2 turn.
• 4. Run water from the dispenser ~ for 1-1/2 gallons (about three minutes) to clear the system and prevent sputtering.
• 5. Press and hold the RESET WATER FILTER pad (on some models) on the dispenser for three seconds.

NOTE: A newly installed water filter cartridge may cause water to spurt from the dispenser.

Filter Bypass Plug

You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.

To reduce the risk associated with choking. do not allow children under 3 years of age to have access to small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated capacity. or sooner if a noticeable reduction in flow rate occurs.

For the maximum benefit of your filtration system. GE Appliances recommends the use of GE Appliances-branded filters only. Using GE-branded filters in GE Appliances and Hotpoint refrigerators provides optimal performance and reliability. GE Appliances filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. GE Appliances has not qualified non-GE-branded filters for use in GE Appliances and Hotpoint refrigerators and there is no assurance that non-GE-branded filters meet GE’s standards for quality. performance and reliability.

Water Filter Cartridge - XWF (on some models)

Water Filter Cartridge

The water filter cartridge holder is located in the back upper-right corner of the fresh food refrigerator compartment.

When to Replace the Filter

If there is a replacement indicator light for the water filter cartridge on the dispenser. the red filter light will start blinking to tell you that you need to replace the filter soon.

• For external control models. the filter light will blink while you are dispensing until the filter is replaced.
• For top control models. the filter light will blink while the door is open until the filter is replaced.

For models that don’t have the indicator light. the filter cartridge should be replaced every six months. or earlier if the flow of water to the dispenser or icemaker decreases.

Removing the Filter

If you are replacing the filter. first remove the previous one:

1. Open the filter cartridge housing by squeezing the 2 front tabs and gently pulling down.

2. Rotate the filter down.

3. Gently grasp the filter and slowly turn it counterclockwise about a 1/4 turn. The filter should automatically release itself when you have rotated it far enough to the left. A small amount of water may drip down.

If air has been trapped in the system. the filter cartridge may be ejected as it is removed. Use caution when removing.

Filter Bypass Plug

To reduce the risk of property damage due to water leakage. you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug. call 800-GECARES. In Canada. call 800.561.3344. The dispenser and icemaker will not operate without either the filter or bypass plug installed. The bypass plug is installed in the same way as a filter cartridge

Installing the Filter in a Bottom Freezer Refrigerator

1. Open the filter cartridge housing by squeezing the 2 \ front tabs and gently pulling down.

2. Line up the ports on the filter with the ports on the filter cartridge holder. and gently insert the filter.

3. Slowly turn the filter to the right until it stops. DO NOT OVERTIGHTEN. As you turn the filter. it will automatically adjust itself into position. The filter will move about a 1/4 turn or 90 degrees. until the arrow on the filter aligns with the arrow on the filter cartridge holder.

4. Slowly push the filter up into the clips.

5. Close the filter cartridge housing by gently pushing the lid upwards until the tabs lock into place.

6. Run water from the dispenser for 2 gallons (7.6 liters) or approximately 5 minutes to clear the system. Water may spurt out and air bubbles may be visible during this process. If water is not flowing. check to make sure the filter has been fully rotated to the right.

7. Press and hold the WATER FILTER pad (only on select models) on the dispenser for three seconds.

Application Guidelines/Water Supply

WARNING To reduce the risk associated with choking. do not allow children under 3 years of age to have access to small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated capacity. or sooner if a noticeable reduction in flow rate occurs.

For the maximum benefit of your filtration system. GE Appliances recommends the use of GE Appliances-branded filters only. Using GE Appliances-branded filters in GE Appliances and Hotpoint refrigerators provides optimal performance and reliability. GE Appliances filters meet rigorous industry standards for safety and quality that are important for products that are filtering your water. GE Appliances has not qualified non-GE Appliances-branded filters for use in GE Appliances and Hotpoint refrigerators and there is no assurance that non-GE Appliances branded filters meet GE Appliances standards for quality. performance and reliability.

Shelves and Bins

Not all features are on all models.

Rearranging the Refrigerator Shelves

Shelves in the refrigerator compartment are adjustable.

To remove the shelves:

1. Remove all items from the shelf.

2. Tilt the shelf up at the front.

3. Lift the shelf up at the back and bring the shelf out.

To replace the shelves:

1. While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.

2. Lower the front of the shelf until the bottom of the shelf locks into place.

Quick Space Shelf (on some models)

This shelf splits in half and slides under itself for storage of tall items on the shelf below. This shelf can be removed and replaced or relocated

NOTE: The back half of the Quick Space Shelf is not adjustable.

Adjustable Door Bins (on some models)

To remove: Lift the bin straight up; then pull out.

To replace: Engage the bin in the molded supports on the door and push down to lock in place.

Non-Adjustable Gallon Door Bins (on some models)

To remove: Lift the bin straight up; then pull out.

To replace: Engage the bin in the molded supports on the door and push down to lock in place.

Pans

Not all features are on all models.

Climate Zone Pans

Keep fruits and vegetables organized in separate compartments for easy access. Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.

To remove pan:

Slide the pan out to the stop position. lift the pan up and past the stop position and pull forward.

Full -Width Pan (on some models)

To remove pan:

1. Pull the pan out to the stop position.

2. Lift the front of the drawer up and out.

To replace pan:

1. Place back of the drawer in first and rotate drawer front down to seat it on the slides.

2. Push the drawer in to the closed position.

How to Remove and Replace Drawer Divider

To remove:

1. Pull the drawer out to the stop position.

2. Slide pan divider to right to release it from pan.

To replace:

Reverse steps 1 and 2 to replace drawer divider.

Floating Snack Pan (on some models)

This pan can be moved to the most useful location for your family’s needs.

To remove. slide the pan out to the stop position. lift the pan up and past the stop position and lift it out.

Freezer Drawer (on some models)

Not all features are on all models.

FREEZER BASKETS

1. An ice bucket in the top basket (on some models).

2. A top full-width basket.

3. A bottom full-width basket (with divider - in some models).

NOTE: Do not fill baskets higher than the rim of the basket. This may cause baskets to stick or jam when opening or closing.

Top Basket Removal

To remove the top full-width basket on freezer drawer models:

1. Pull the basket out to the stop location.

2. Lift basket up to release it from the slides.

When replacing the basket. make sure that the basket remains mounted on the side rails and over the slides of the bottom basket.

NOTE: Always be sure to fully close this basket.

Bottom Basket Removal

To remove the bottom full-width basket on freezer drawer models:

• 1. Open the bottom freezer drawer until it stops.
• 2. Remove the top freezer basket.
• 3. The bottom freezer basket rests on the inside tabs on the drawer slides.
• 4. Lift the front of the basket and pull forward.
• 5. Release the pin from the slot to remove the basket.

When replacing the bottom full-width basket. tilt the basket back and lower it into the drawer. Rotate the basket to a horizontal position and press down. Make sure to place the pin back into the slot.

NOTE: Always be sure that the basket is seated on the bracket tabs before sliding the drawer back into the freezer.

Freezer Compartment

Not all features are on all models.

FREEZER SHELF AND BASKET

• 1. A full-width fixed wire shelf
• 2. A full-width sliding plastic basket

NOTE: Do not fill baskets higher than the rim. This may cause basket to stick or jam when opening or closing.

Basket Removal

To remove the full-width sliding basket on freezer door models:

• 1. Open the basket out to its full extension.
• 2. Lift up the front of the basket and pull straight out to remove.

When replacing the basket. insert the plastic basket into the lower liner rails and push back into place.

Fixed Shelf Removal

NOTE: The full-width wire shelf is not intended to slide.

• To remove for cleaning. push the shelf to one side while then pull up on the opposite side and out to remove.
• To replace the full-width wire shelf. insert one side of the shelf into the supports. pushing the shelf to that side until the opposite side will fit into its supports.

Automatic Icemaker

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Icemaker (on some models)

The icemaker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period. depending on freezer compartment temperature. room temperature. number of door openings and other use conditions.

If the refrigerator is operated before the water connection is made to the icemaker. set the power switch in the
OFF position.

When the refrigerator has been connected to the water supply. set the power switch to the ON position. The icemaker will fill with water when it cools to 15°F (-10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes. You may hear a buzzing sound each time the icemaker fills with water.

Throw away the first few batches of ice to allow the water line to clear. Be sure nothing interferes with the sweep of the feeler arm.

When the bin fills to the level of the feeler arm. the icemaker will stop producing ice. It is normal If ice is not used frequently. old ice cubes will become cloudy. taste stale and shrink.

NOTE: In homes with lower-than-average water pressure. you may hear the icemaker cycle multiple times when making one batch of ice.

To minimize the risk of personal injury. avoid contact with the moving parts of the ejector mechanism. or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.

For Refrigerator Models with Icemaker in the Door

Ice Bucket and Dispenser

+ Open the ice box door on inside of the left door.

+ Pull up and out on the ice bucket in the left hand door to remove it from the compartment.

+ To replace the ice bucket. set it on the guide brackets and push until the ice bucket seats properly.

See other models: RGB526DEH3BB GTH18EBTZRWW GSF25XGRDWW HTR15ABMDRCC RGB746HED1WH
If bucket cannot be replaced. rotate the ice bucket fork 1/4 turn clockwise.

+ Icemaker can be turned on and off using this display (see Controls on pages 7 and 8.)

For Refrigerator Models with Icemaker in the Freezer Compartment

Some models come with an icemaker installed in the freezer compartment. For those models that come ice-maker ready. you can purchase Kit IM4D. Visit our website at GEAppliances.com or call GE Appliances
Parts and Accessories. 877.959.8688 (in Canada visit geappliances.ca/en/products/parts-filters accessories or call 1.800.661.1616).

There is ice storage in the freezer compartment located on the left side of the upper basket. Pull the upper basket forward to remove the ice bucket.

Care and Cleaning

Cleaning the Outside

FINGERPRINT RESISTANT STAINLESS STEEL*, BLACK STAINLESS, SLATE, DARK SLATE, PAINTED - Outside surfaces, door handles, and trim

DO NOT use Stainless Steel cleaners on the door surfaces.

IMPORTANT: The use of incorrect products may damage the outer finish of Fingerprint Resistant Stainless and Black Stainless models. Please follow these instructions and use only the appropriate items below to clean your appliance surfaces.

• Clean interior/exterior surfaces with warm water. mild soap or detergent. and a soft or microfiber cloth to avoid damage.
• Wipe the appliance surface dry with a soft clean cloth or microfiber towel to avoid streaking or water spotting.

DO USE

• Soft, clean cloth or sponge Microfiber cloth
• Mild detergent mixed with warm water

DO NOT USE

• Abrasive cloths, paper towels, scrubbing sponges (with or without soap), scouring or steel wool pads
• Abrasive powders, liquids, or sprays
• Window sprays, ammonia, or bleach
• Citrus or plant oil-based cleaners
• Acidic or vinegar-based cleaners
• Oven cleaners
• Alkaline cleaners
• Stainless steel cleaners

*Easily wipe away smudges and fingerprints

STAINLESS STEEL - Outside surfaces, door handles, and trim

NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces. handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur. clean plastic part with a sponge and mild detergent mixed with warm water.

DO USE

• Soft, clean cloth or sponge
• Mild detergent mixed with warm water
• Approved stainless steel cleaners; Visit the GE Appliances parts store for approved stainless steel cleaners: GEApplianceparts.com or call 877.959.8688
• Cleaners with oxalic acid such as Bar Keepers Friend Soft
• Cleanser can be used to remove surface rust, tarnish and small blemishes on stainless steel surfaces only.

DO NOT USE

• Abrasive cloths, scrubbing sponges (with or without soap), scouring or steel wool pads
• Abrasive powders or sprays
• Window Sprays or Ammonia
• Citrus or plant oil-based cleaners
• Acidic or vinegar-based cleaners
• Oven cleaners
• Cleaners containing acetone (propanone)
• Any cleaner with WARNING about plastic contact

Cleaning the Inside

Unplug the refrigerator before cleaning.

If this is not practical. wring excess moisture out of sponge or cloth when cleaning around switches. lights or controls.

Use an appliance wax polish on the inside surface between the doors.

Use warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

CAUTION : Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping.
Tempered glass is designed to shatter into many small pieces if it breaks.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged. particularly cushioned coverings and those with embossed surfaces.

Raise the leveling legs located at the bottom front of the refrigerator.

Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.

Lower the leveling legs until they touch the floor.

When pushing the refrigerator back. make sure you don’t roll over the power cord or water supply line.

Preparing for Vacation

For long vacations or absences. remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

If the temperature can drop below freezing. have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.

1) Turn refrigerator off (pages 7 and 8) or unplug the refrigerator.

2) Empty ice bucket

3) Turn water supply off

If you cut the water supply off. turn off the icemaker (pg. 16).

Upon returning from vacation:

1) Replace the water filter.

2) Run 2 gallons of water through the cold water dispenser (about 5 minutes) to flush the system.

Preparing to Move

Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.

When using a hand truck to move the refrigerator. do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.

Handle only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright position during moving.

Replacing the Lights

There is LED lighting in the fresh food compartment at the top center and on the left and right sides above the climate zone pans on the french door models. LED lighting is located at the top of the fresh food compartment on the single door models.

LED lights are also located at the top of the left and right sides of the freezer in all models.

An authorized technician will need to replace the LED light.

If this assembly needs to be replaced. call GE Appliances Service at 1.800.432.2737 in the United
States or 1.800.561.3344 in Canada.

Troubleshooting Tips... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Refrigerator does not operate

Refrigeratorin defrost cycle.

• Wait about 30 minutes for defrost cycle to end.

Either or both controls set to OFF.

• Set the controls to a lower temperature setting.

Refrigeratoris unplugged.

• Push the plug completely into the outlet.

The fuse is blown/circuit breaker is tripped.

• Replace fuse or reset the breaker.

Refrigerator is in showroom mode.

• Unplug the refrigerator and plug it back in

Vibration or rattling (slight vibration is normal)

Leveling legs need adjusting.

• See Level the refrigerator.

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator is first plugged in.

• Wait 24 hours for the refrigerator to completely cool down.

Often occurs when large amounts of food are placed in refrigerator.

• This is normal.

Door left open

• Check to see if package is holding door open.

Hot weather or frequent door openings.

• This is normal.

Temperature controls set at the coldest setting.

• See Controls section

Refrigerator or freezer compartment too warm

Temperature control not set cold enough.

• See Controls section

Warm weather or frequent door openings.

• Set the temperature control one step colder. See Controls section

Door left open.

• Check to see if package is holding door open.

Frost or ice crystals on frozen food (frost within package is normal)

Door left open.

• Check to see if package is holding door open.

Too frequent or too long door openings.

• This is normal.

Divider between refrigerator and freezer compartments feels warm

Automatic energy saver system circulates warm liquid around front edge of freeze compartment

• This helps prevent condensation on the outside.

Automatic icemaker does not work

Icemaker power switch is in the OFF position.

• Set the power switch to the ON position.

Water supply turned off or not connected.

• See Installing the Water Line section

Freezer compartment too warm.

• Wait 24 hours for the refrigerator to completely cool down.

Piled up cubes in the storage bin cause the icemaker to shut off.

• Level cubes by hand.

Ice cubes stuck in icemaker.

• Turn off the icemaker, remove cubes, and turn the icemaker back on.

Freezer cooling. fresh food not cooling

Normal, when refrigerator first plugged in or after extended power outage

• Wait 24 hours for temperature in both compartments to reach selected temperatures.

Ice dispenser opens after closing freezer drawer (on some models)

Normal

• The ice dispenser door may open after closing freezer door to allow access.

Ice cubes have odor/taste

Ice storage bin needs cleaning.

• Empty and wash bin. Discard old cubes.

Food transmitting odor/taste to ice cubes.

• Wrap foods well.

Interior of refrigerator needs cleaning.

• See Care and Cleaning section.

Small or hollow cubes

Water filter clogged.

• Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing

Door left open.

• Check to see if package is holding door open.

Temperature control not set cold enough.

• See Controls section

Frequent "buzzing sound”

Icemaker power switch is in the | (on) position. but the water supply to the refrigerator has not been connected.

• Set the power switch to the 0 (off) position. Keeping it in the | (on) position will damage the water valve.

Orange glow in the freezer

Defrost heater is on.

• This is normal.

Water has poor taste/odor

Water dispenser has not been used for a long time.

• Dispense water until all water in system is replenished.

Water in first glass is warm

Normal when refrigerator is first installed.

• Wait 24 hours for the refrigerator to completely cool down.

Water dispenser has not been used for a long time.

• Dispense water until all water in system is replenished.

Water in first glass is warm

Normal when refrigerator is first installed.

• Wait 24 hours for the refrigerator to completely cool down

Water dispenser has not been used for a long time.

• Dispense water until all water in system is replenished.

Water system has been drained.

• Allow several hours for replenished supply to chill.

Water dispenser does not work

Water supply line turned off or not connected.

• See Installing the water line section

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

Air may be trapped in the water system.

• Press the dispenser arm for at least two minutes.

Dispenser is LOCKED

• Press and hold the LOCK pad for 3 seconds.

Water spurting from dispenser

Newly-installed filter cartridge.

• Run water from the dispenser for 3 minutes (about one and a half gallons).

Water is not dispensed but icemaker is working

Water in reservoir is frozen.

• Call for service.

Refrigerator control setting is too cold.

• Set to a warmer setting.

No water or ice cube production

Supply line or shutoff valve is clogged

• Call a plumber.

Water filter clogged.

• Replace filter cartridge or remove filter and install plug.

Refrigerator has odor

Foods transmitting odor to refrigerator.

• Foods with strong odors should be tightly wrapped. Keep an open box of baking soda in the refrigerator; replace every three months.

Interior needs cleanin

• See Care and Cleaning section

Moisture forms on outside of refrigerator

Not unusual during periods of high humidity.

• Wipe surface dry.

Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened)

Too frequent or too long door openings.

• This is normal.

Due to the higher humidity in the refrigerator. you may on occasion experience fog or small amounts of moisture in the refrigerator compartment.

• This is normal and may come and go as different food loads and environmental conditions change. Wipe dry with a paper towel if desired.

Interior light does not work

No power at outlet.

• Replace fuse or reset the breaker.

LED lights are out

• Call Service - see Replacing the Lights

Hot air from bottom of refrigerator

Normal air flow cooling motor. In the refrigeration process. it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures.

• This is normal.

Refrigerator never shuts off but the temperatures are OK

Adaptive defrost keeps compressor running during door openings.

• This is normal. The refrigerator will cycle off after the door remains closed for 2 hours.

Refrigerator is beeping

Door is open.

• Close door.

Door not closing properly

Door gasket on hinge side sticking or folding over.

• Apply paraffin wax to the face of the gasket.

Actual temperature not equal to Set temperature

Unit just plugged in.

• Allow 24 hours for system to stabilize.

Door open for too long.

• Allow 24 hours for system to stabilize.

Warm food added to refrigerator.

• Allow 24 hours for system to stabilize.

Defrost cycle is in process.

• Allow 24 hours for system to stabilize.

Door/drawer does not close by itself

Leveling legs need adjusting.

• See level the refrigerator

Freezer door/drawer pops open when refrigerator door is closed

This is normal if, after popping open. the freezer door/drawer closed on its own.

• This indicates that there is a good seal on the freezer door/ drawer. If the freezer door/drawer does not automatically close after popping open, then see the Problem: Door/ drawer does not close by itself, above.

Food freezing in the refrigerator

Food too close to the air vent at the back of the refrigerator.

• Move the food away from the air vent.

Refrigerator control is set too cold.

• Move the refrigerator control to a warmer temperature setting one increment at a time.

Water is leaking from dispenser

Glass not being held under the dispenser long enough after button is released.

• Hold the glass underneath the dispenser for 2–3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released

Air may be present in the water line system, causing water to drip after being dispensed.

• Dispense water for at least 2 minutes to remove air from system.

My display is showing te

Turbo Cool function is activated.

• See Controls section

Water filter indicator light changed color

This is normal.

• See Water Filter Cartridge - MWF or XWF section

Water filter indicator light remains red even after replacing the water filter

Water filter indicator must be reset.

• Press and hold the WATER FILTER pad for 3 seconds. See Water Filter Cartridge - MWF or XWF section.

Water filter indicator light is not lit

This is normal. The filter cartridge should be replaced when the replacement indicator light turns red.

• See Water Filter Cartridge - MWF or XWF section

Handle is loose / handle has a gap

Handle needs adjusting.

• See Attach the Fresh Food Handle and Attach the Freezer Handle sections

Refrigerator doors are not even (on French Door models only)

Doors need realigning.

• See Level the Refrigerator Doors section.

Baskets stick or jam when opening or closing

Baskets are too full.

• To open: remove some of the products from the basket when opened as far as possible. Readjust the products left in the basket and try to open the basket again. To close: readjust products in the basket or remove any product that is above the rim of the basket and close the basket.