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49-60434-8 15
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
APPLIANCE DOES
NOT OPERATE
• Appliance is so quiet that most of the time you will hear low or
no operating noise.
• Appliance may be in defrost cycle when compressor motor does
not operate for about 30 minutes.
• Controls are set to OFF. Press ON/OFF button on control panel.
• If interior light is not on, appliance may not be plugged in at
electrical outlet. Push the plug completely into the electrical
outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or
reset the breaker.
• The appliance is in showroom mode. Unplug it and plug it
back in.
VIBRATION OR
RATTLING (Slight
vibration is normal.)
• Adjust the leveling legs as shown in the Installation Instructions.
COMPRESSOR
MOTOR OPERATES
FOR LONG PERIODS
OR CYCLES ON AND
OFF FREQUENTLY
• Normal when appliance is first plugged in. Wait 24 hours for the
appliance to completely cool down.
• Often occurs when large amounts of beverages are placed in
appliance.This is normal.
• Drawer left open or package holding drawer open.
• Hot weather or frequent drawer openings. This is normal.
• Temperature control set at the coldest setting. See
Temperature Control.
FRESH FOOD
OR FREEZER
COMPARTMENT TOO
WARM
• Temperature control not set cold enough. See Temperature
Control.
• Warm weather or frequent drawer openings.
• Drawer left open for long time.
• Package may be holding drawer open.
FROST OR ICE
CRYSTALS ON REAR
WALL
• Too frequent or too long drawer opeings.
APPLIANCE HAS
ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in appliance; replace every 3
months.
DRAWER NOT
CLOSING PROPERLY
• Drawer gasket is sticking or folding over. Apply petroleum jelly
or paraffin wax to the face of the gasket.
• The drawer is hitting an internal component inside the
appliance. Adjust interior components to prevent interference.
MOISTURE FORMS
ON OUTSIDE OF
APPLIANCE
• Not unusual during periods of high humidity. Wipe surface dry.
• Drawer left open or package holding drawer open.
MOISTURE COLLECTS
INSIDE
• Too frequent or too long drawer openings.
• In humid weather, air carries moisture into appliance when
drawers are opened.
The Problem Solver
Double-Drawer Refrigerator
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