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SMART DIAGNOSIS (Only for applied models)
Smart diagnosis function is...
How to use the function
4.
Do not take away the telephone while data is
being transmitted.
5. After the completion of the data transmission,
the consultant will explain the result of the smart
diagnosis and advise accordingly.
w CAUTION
The transmission sound may be irritating.
Do not take away the telephone until the sound
stops.
Use this function when calling the Customer Call Centre and receive precise diagnosis when the
refrigerator malfunctions or fails. Use it only when advised by the consultant and
not otherwise.
During the data transmission for smart diagnosis,
hold the telephone 10cm away from the speaker
hole and avoid any background noises.
When the data transmission is completed, the
refrigerator will be automatically turned off and on
a fe
w seconds later.
1. Open the refrigerator (lower) door.
Note: Smart Diagnosis will not operate if the refrigerator has a power problem.
First, call to the LG service center. Only use the Smart Diagnosis feature when instructed to do so by
the LG call center agent.
3.
2.
Pr
e
s
s the r
e
frigerator temperature control
butt
on or more.for 3sec
If
the buzzer sounds 4 times, open the Freezer
(upper) door and place the phone n
ear the
speaker hole.
Ensure the microphone of the
telephone is
t
oward the speaker hole.
Listen to the explanation of the consultant
about the result of the analyzed diagnosis
and follow the instructions.
NOTE
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated
after around three seconds.
• Do not take the phone off the speaker hole
while the data is transmitted.
• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
• When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off
and then on again after a few seconds. After
the customer information centre explains the
diagnosis result.
• The Smart Diagnosis™ function depends on
the local call quality.
• The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
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