User Manual GE JVX5360SJ2SS 36" Under The Cabinet Hood

All parts and accessories have a limited one-year warranty,
with the exception of water filters, which have a 30-day
warranty. If your part fails because of a manufacturing defect
within one year from the date of original purchase, we will
provide a new or, at our option, rebuilt part without charge.
Return the defective part to the vendor from whom it was
purchased with a copy of the "proof of purchase." If the part is
defective it will be exchanged.
This warranty does not cover parts which are improperly
installed, damaged, abused or used for other than the
intended purpose. It does not include cost of returning the
part to the vendor from which it was purchased, labor to
remove, install or diagnose the failure, parts used in
commercial applications, incidental or consequential damage
caused by possible defects with the parts.
EXCLUSION OF IMPLIED WARRANTIES - Your sole and
exclusive remedy is part exchange as provided in this Limited
Warranty. Any implied warranties, including the implied
warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed
by law.

Parts and accessories may be returned for credit up to 90
days from
the date the part or accessory was shipped to you from our
warehouse. Returns need at least one billing cycle (30 days) to
be
processed before your account can be credited.
- 30 Day Return Policy Items may be returned within 30 days
from the
date they were shipped from our warehouse without a
restocking fee.
- 31-90 Day Return Policy Items may be returned within 31-90
days
from the date they were shipped from our warehouse. A $15
restocking fee will be charged.
- Over 90 Day Return Policy Items that were shipped more than
90
days ago cannot be returned.

A RMA number is required for a return and must be visible on
the
return package or the return will not be processed. Our parts
are
shipped from several warehouses. When returning a part, the
return
package should be addressed to the warehouse that originally
shipped the part. You should have received an email that
includes your
RMA number as well as the correct return address and a
printable
return label. If you did not, please call us at 800-626-2002
Monday -
Friday 8am - 8pm ET, Saturday 8:30am - 5pm ET.