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22
Troubleshooting Tips
Save time and money! Review the charts on the following pages first
and you may not need to call for service.
Before you call for service…
Problem Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.
operate
Freezer control • Move the freezer control to a temperature setting.
in O (off) position.
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling Front rollers need adjusting. •See Rollers.
(slight vibration
is normal)
Normal when refrigerator • Wait 24 hours for the refrigerator to completely cool down.
is first plugged in.
Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.
Door left open. • Check to see if package is holding door open.
Hot weather or frequent • This is normal.
door openings.
Temperature controls • See About the controls.
set at the coldest setting.
Refrigerator or freezer Temperature control not set • See About the controls.
compartment too warm cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.
Door left open. •Check to see if package is holding door open.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between Automatic energy saver •This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic icemaker Icemaker power switch • Set the power switch to the I (on) position.
does not work is in the O (off) position.
(on some models)
Water supply turned off or • See Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely cool down.
too warm.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes and turn the icemaker
(Green power light on back on.
icemaker blinking).
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain
even temperatures.)
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