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8 49-2000062
Troubleshooting tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem Possible Cause What To Do
Fan/Light does not
operate when either
button is pressed
A house fuse may be blown or a circuit
breaker tripped.
Replace fuse or reset circuit breaker.
Fan does not operate
when fan Lo, Med,
Hight buttons are
pressed
The blower connector is loose or not
plugged into its mating connector.
Disconnect power to the unit. Remove the filters and
look up at the blower. If the blower connector plug is
loose or you see the connector dangling, the installer
failed to plug it in securely. See the mini manual for the
plug location and how to plug in the connector.
Loud or abnormal
airflow noise
Wrong duct size used in installation. This hood requires 6” ducting to perform optimally. Using
smaller duct pipe will cause reduced venting. Minimize
the duct run length and number of transitions and
elbows. CAFÉ service technicians cannot correct this
issue if installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or
fan is making loud or
abnormal airflow noise
Obstructions in duct work. Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof cap may not
be open.
Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Metal grease filter and charcoal filter (if
present) may be dirty.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
Insufficient makeup (replacement) air Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit cafeappliances.com
for available makeup air solutions.
The hood controls are
not operating correctly
Control logic confused. Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Early light failure
Replacing lights with bare hands.
Replace lights while wearing gloves to keep skin oils
off lights.
Light wattage is too high. Replace with correct wattage.
TROUBLESHOOTING TIPS
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