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Situations & Solutions
Situation: There is no coffee coming out of the grinder. It
seems as though the coffee is completely clogged inside the
grinder. The grinder makes a loud, atypical noise.
• Attempt to clear the clog by using the Grind & Clean Cycle.
Push and hold the "Ground Coffee" button, and the "Auto"
button at the same time. This will cut off the flow of the
coffee beans and engage only the grinder. Any minor
clogging caused by grounds will be expelled into the
filter basket.
The Grind & Clean Cycle will help reduce any coffee
residue left inside the grinder. We recommend removing
all wet grounds from the filter basket prior to running the
Grind & Clean Cycle.
For more severe clogs:
• Run a Grind & Clean Cycle as described above and the
coffee chute door will stay open for cleaning.
• Once the coffee chute door has been opened, unplug
the unit from the wall outlet.
• Place a paper towel under the coffee chute to catch any
ground coffee during cleaning. Use the angled cleaning
brush to remove any ground coffee that may be clogging
the ground coffee chute as shown in the following pictures.
• Use a paper towel to clean the sealing gasket and area
around the chute door of any coffee residue.
• Once the coffee chute and sealing gasket are cleared of
ground coffee, plug the machine into the wall outlet.
• Run another Grind & Clean Cycle to remove any beans
that may be resting on top of the upper burr.
• Remove the bean container.
Simultaneously push and hold buttons for Grind & Clean Cycle
• Turn the fineness knob to "release" to remove the
upper burr. Clean coffee residue from upper burr.
• Using the angled cleaning brush, loosen any ground
coffee that may be impacted around the lower burr.
• Once the lower burr area is cleaned, replace the
upper burr and lock into place. Finally, replace and
lock the bean container back on to the machine.
Situation: The machine beeps twice when pressing the
BREW button. Grinder does not start.
Check the following:
• Make sure the bean container lid is on, pushed
down and fully engaged.
• Removable water tank is on, pushed down and
fully engaged.
• Ensure the upper burr and the bean container are
locked into place.
• Ensure that the fineness knob is adjusted correctly
as the machine will not start when knob is set to
"release".
Run a Grind & Clean Cycle and the coffee chute door will open.
This allows for easy access to the ground coffee chute.
Using the angled cleaning brush, remove any residue from the
ground coffee chute and sealing gasket.
Ground coffee chute
with door closed
Chute door closed
Clogged
coffee chute
Clean chute with brush Coffee chute cleaned
Chute
door
open
Inside view
Sealing
gasket
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