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8 Trouble-shooting
What to do if …
… the appliance is not working and all the displays are dark?
Possible cause Solution
▪ The fuse or circuit breaker for
electrical installations in the
home is defective.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the power
supply.
▸ Check the power supply.
… flashes alternately with the power level in the display?
Possible cause Solution
▪ Cookware is not suitable for
use with the induction wok.
▸ Only use the original wok pan.
... illuminates in the displays?
Possible cause Solution
▪ The childproof lock is
activated.
▸ For operating the appliance with the
childproof lock activated, see «Operating
the appliance» section.
▸ Switch the childproof lock off.
... A continuous acoustic signal is emitted, flashes in a display and the appli-
ance switches off?
Possible cause Solution
▪ A button or a slider was
touched for longer than
10seconds.
▸ Remove object or food that has boiled
over.
▸ The appliance can be used again as
normal.
▪ Object (e.g. pan, dish) on the
control panel.
▪ Food boiled over onto the
control panel.
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