Page 1 of 3 SHARP Warranty Effective Jan. 6, 2016
LIMITED WARRANTY FOR SHARP TVs
Congratulations on your purchase!
IMPORTANT: Please keep the original packaging materials and original receipt in
case your TV needs to be serviced.
Hisense USA Corporation ("Hisense"), under its one or more licenses from Sharp Corporation,
hereby warrants to the first purchaser for this Sharp, Aquos or Quattron television (“Product”),
when shipped in its original container and sold or distributed in the United States and Puerto Rico
by an authorized Hisense dealer, and provided that this Product was not sold either “as is”, “with
all faults”, “sales final” or per similar terms, that this Product will, during the applicable warranty
period as stated solely in this Limited Warranty, be free from defects in material and workmanship.
Hisense will, solely within the applicable warranty period, and at Hisense’s sole discretion, either
repair the defective Product or provide the first purchaser with a like refurbished product of
similar or better quality.
HOW TO GET SERVICE
Warranty service may be obtained upon delivery of the Product, together with proof of original
purchase (including the date of purchase) and a copy of this Limited Warranty to an authorized
Hisense service provider or an authorized Hisense service center or dealer. Hisense’s contact
information is provided below.
Warranty Service and Troubleshooting Information for Customers in the
United States and Puerto Rico
To obtain warranty service and troubleshooting information, contact the Hisense Consumer
Electronics Care Center at 1-888-935-8880 (Monday–Friday from 9 a.m. to 9 p.m. EST, Saturday-
Sunday from 9 a.m. to 6 p.m.) or Email [email protected]. You can also visit our website
at www.sharptvusa.com
ON-SITE SERVICE
On-site service requires that an authorized service provider be given clear, complete and easy
access to the Product. On-site service does not include that the service provider removes,
reinstalls or transports the Product. It is possible that certain on-site repairs will need to be
completed off site, and at Hisense's discretion, require that the Product to be shipped directly to
Hisense’s warehouse. Once Hisense receives the Product and repairs or replaces it, Hisense will
return the repaired/replaced Product back to the original purchaser.
TERMS AND CONDITIONS
This limited warranty shall not apply to:
(a) Any defects caused or repairs required as a result of abusive operation, negligence, accident,
improper installation or inappropriate use as outlined in the owner's manual or other applicable
Product documentation.
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