User Manual GE JSP34CD3CC 30" Slide-In Electric Range

Returning a Part
- If you ordered a part online that you would like to return, please start by requesting a Return Materials Authorization (RMA). Once you complete and submit the return form, you will receive a confirmation email within approximately 20 minutes. Print the shipping label included in the email and attach to the outside of your package. The label contains the RMA number and correct warehouse address for your return. To receive credit for returned part and accessories, all items must be in sellable condition. Please allow one billing cycle for your refund to be processed.
Parts and accessories
- May be returned for credit within 30 days from the date the part or accessory was shipped to you from our warehouse. The part or accessory may be returned for a $15 re-stocking fee between 31 and 90 days from shipment. After 90 days the part or accessory may not be returned.
Return Shipping
- We do not cover the cost of return shipping, but if the reason for the return is determined to be our error, we will refund the shipping cost of your original order.
Need to Exchange?
- If you're looking to exchange a part or accessory you purchased, complete the returns process for the current item and place a new order for the item you need.

A RMA number is required for a return and must be visible on the return package or the return will not be processed. Our parts are shipped from several warehouses. When returning a part, the return package should be addressed to the warehouse that originally shipped the part. You should have received an email that includes your RMA number as well as the correct return address and a printable return label.

Parts
- If a service part or accessory is no longer available, there is not a compatible part we can substitute.
- You may be able to locate the part through another source. Check for an authorized GE Appliances Parts distributor in your area who may still have the item in inventory. You may also be able to find the part by conducting an online search using the part number. Some online parts distributors or other sites that sell used or refurbished parts may still have the item in stock.
- If you are unsure which part number you need, locate the model number of your appliance and find your model on our Parts and Accessories web site. From there you will be able to access assembly diagrams that identify replacement parts from each section of the appliance. If you are unable to locate your model number or find it on our Parts and Accessories site, please Contact Us for guided assistance.
Appliances
- When an appliance is no longer manufactured, there is always a remote possibility it could still be in stock in a dealer's inventory. Since we are unable to confirm which models remain in stock at dealer sites, use our Where to Buy site for a listing of dealers near you to contact. If the model you would like is not available with any of those dealers, try expanding your search area.
- Our site provides specifications and product information on many of our appliances that are no longer manufactured. If you cannot find your model on our site, Contact Us for assistance. We can often help provide the specifications you need, or even assist you with finding a comparable model.
Publications
- Appliances that are 20+ years old may have limited literature availability (owner's manuals, installation instructions, energy guide labels, templates, and wiring diagrams). If you are unable to find literature for your model on our site, Contact Us for assistance. In some cases, we may be able to locate the materials.