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Problem Possible cause Remedy
The burners do not work. There is no gas supply. Check the gas connection.
There is no spark when you
try to activate the spark gen-
erator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im-
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
The oven does not heat up. The oven is deactivated. Activate the oven.
The oven does not heat up. The clock is not set. Set the clock.
The oven does not heat up. The necessary settings are
not set.
Make sure that the settings
are correct.
The lamp does not operate. The lamp is defective. Replace the lamp.
The display shows "12.00". There was a power cut. Reset the clock.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 -
20 minutes after the cooking
process ends.
12.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service centre
is on the rating plate. The rating plate is
on the front frame of the oven cavity. Do
not remove the rating plate from the
oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
13. INSTALLATION
WARNING!
Refer to Safety chapters.
www.aeg.com26
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