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18 49-1000529 Rev. 2
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING PROPERLY Package may be holding door open.
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Refrigerator is not level. See Installation Instructions.
Door panels may not have clearance to surrounding cabinetry. Increase clearance.
REFRIGERATOR/ FREEZER TOO
WARM
Temperature control not set cold enough. See Temperature Control.
Warm weather or frequent door openings.
Door left open for long time.
Package may be holding door open.
ACTUAL TEMPERATURE NOT
EQUAL TO SET TEMPERATURE
Refrigerator just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator/freezer. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within
package is normal.)
Door left open or package holding door open.
Too frequent or too long door openings.
SLOW ICE CUBE FREEZING Door may have been left open.
Turn temperature control to a colder temperature.
Packages may be holding door open.
ICE CUBES HAVE ODOR/TASTE Old cubes need to be discarded.
Ice storage bin needs to be emptied and washed.
Unsealed packages in freezer may be transmitting odor/taste to ice.
Interior of freezer needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Replace water filter.
AUTOMATIC ICEMAKER DOES
NOT WORK
Icemaker power switch is in the O (off) position.
Water supply turned off or not connected.
Freezer too warm.
Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes by
hand.
Icemaker may be disabled at the temperature control Turn on icemaker.
SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug.
Check for a connection to a Reverse Osmosis water system. If an RO is connected,
remove the water filter and install the orginal bypass plug that came with the unit.
MOISTURE FORMS ON OUTSIDE
OF REFRIGERATOR/ FREEZER
Not unusual during periods of high humidity. Wipe surface dry.
Controlling humidity and temperature in the kitchen with air conditioning will eliminate this
condition.
AUTOFILL PITCHER DOES NOT
WORK
Water supply turned off or not connected.
Pitcher is not detected. Remove pitcher and re-seat into dispenser.
TROUBLESHOOTING TIPS
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