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NETCAST
NETCAST
10
Yahoo! TV Widgets Problems
Failed to launch Yahoo! TV Widgets
Was the customer
watching HDMI
input?
ꔛ
To use Yahoo! TV Widgets while using the HDMI input, turn off
“Simplink-on” in the OPTION menu. Or change to another Input
and press then press the WIDGETS button.
Was the customer
watching My Media?
ꔛ
The WIDGETS button is blocked when using MY MEDIA.
ꔛ
Exit MY MEDIA by pressing the NETCAST button and then select
Yahoo!
Nothing happens
when pressing
WIDGETS button
ꔛ
Turn off the TV and then turn it back on. Press the NETCAST
button and then the RED button. Select “Restore Yahoo! Factory
Settings” to restore the Yahoo! Factory Settings.
ꔛ
For more help, visit the Yahoo! help site: http://connectedtv.yahoo.
com/help.
Failed to open some widgets
Is “Loading” mes-
sage displayed?
ꔛ
If the “Loading” message does not go away after a reasonable
amount of time, delete that wid get and re-install it.
Check IP Address
setting is OK?
ꔛ
Make sure the TV can connect to the internet.
Is Connection
Unavailable icon (yel-
low triangle) dis-
played on snippet?
ꔛ
If connection unavailable icon is displayed, the server may under
maintenance or unreachable for other reasons. Try again later or
visit the Yahoo! help site. http://con nectedtv.yahoo.com/help
Some Widgets work
properly while others
do not.
ꔛ
Try again later.
ꔛ
Try re-installing the Widget. Delete that widget by pressing the
Yellow button when it's highlighted in the dock. Then press the
Red button twice to delete that wid get. Then open the Widget
Gallery and browse to find that widget and select “Add Widget to
My Profile” to install that wid get and then try again.
ꔛ
If problem still exists, restore Yahoo! factory settings by pressing
NETCAST button and RED button on your remote control.
If it stops in Loading
ꔛ
Perform Restore Yahoo! Factory Settings.
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