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Emergency Assist (If Equipped)
WARNINGS
Unless the Emergency Assistance
setting is on prior to a collision, the
system does not attempt to place
an emergency call. This could delay the
response time, increasing the risk of serious
injury or death.
Do not wait for Emergency
Assistance to make an emergency
call if you can do it yourself. Dial
emergency services immediately to avoid
a delayed response time. If you do not hear
Emergency Assistance within five seconds
of the crash, the system or cell phone may
be damaged or non-functional.
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent Emergency
Assistance from working properly.
Note: The SYNC Emergency Assist feature
must be set on before the incident.
Note: The SYNC Emergency Assist feature
only operates in territories that are
supporting the feature.
Note: Before setting this feature on, make
sure that you read the Emergency Assist
Privacy Notice later in this section for
important information.
Note: If any user sets Emergency Assist to
on or off, that setting applies for all paired
phones. If Emergency Assist is switched off
and the phone is connected to SYNC, an
icon displays on the status bar.
Note: Every phone operates differently.
While SYNC Emergency Assist works with
most cellular phones, some may have
trouble using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing Emergency number through a
paired and connected Bluetooth-enabled
phone. You can learn more about the
Emergency Assist feature, by visiting your
regional website.
To switch Emergency Assist on and off
please view the settings information. See
Settings (page 227).
To make sure that Emergency Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The Emergency Assist feature must be
set on before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in a territory where
Emergency assist is supported.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for Emergency Assist). If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone;
SYNC will then attempt to call the
emergency services.
204
EcoSport (CBW) India, Vehicles Built From: 14-08-2017, GN15-19G219-ZCA enIND, Edition date: 201708, First Printing
SYNC™ 3 (If Equipped)
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