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User Manual - Page 2

For SGA05328.

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Trouble shooting guide
ISSUE ACTION (After re-positioning or adjusting your antenna
you should re-tune your TV)
No picture or sound, or picture is pixelated. • Ensureyouhaveselectedanantennaappropriate
foryourlocation.Visitwww.crest.com.au/myantenna
for assistance.
• Trymovingtheantennatoanotherplaceintheroom.
Placingnearawindowoftenworkswellespecially
ifyoucanpointtowardstheTVtransmissiontower.
• Makesuretheantennaisawayfromanyelectrical
appliances.
• Adjusttherodsandloopoftheantennaforoptimal
reception.
• Adjustthecontrolknobanticlockwisetoreduce
gainstrengthandadjustclockwisetoincrease
gainstrength.
• Ifyoulivemorethan10kmsfromatransmissiontower
makesuretheantennaispluggedinandmainspower
ison.Youmayneedtosetthecontrolknobtohigh
positiontoincreasesignalgainstrength.Experiment
withthedifferentcontrolknobsettings.
• Ifyoulivewithin0-10kmsawayfromatransmissiontower
youmayneedtoturnyourcontrolknobtoloworturnoff
thepowertotheantennacompletely.Theantennamay
stillreceivesignalevenifthemainspowerisswitchedoff
whenitisclosetotheTVtransmissionsource.
Icanonlyreceiveafewchannels. • Pleaserefertostepsabove.Experimentationisoften
requiredtondanoptimallocationandorientation.
Withindoorantennas,youmayndthatanantenna
maynotreceiveallavailablechannelsatonelocation
or orientation.
I’vetriedallthestepsabove,buthavenotsolved
myproblem.
• Thereceptionperformanceofanindoorantennacan
varybasedonfactorssuchasthematerialswithwhich
yourhomeisconstructedandobstructionsoutside
ofyourhomesuchashills,valleysandotherbuildings.
Itmaybethatanoutdoorantennaisrequiredforyour
particularcircumstances.
• WhenallTVwasbroadcastasananaloguesignal,a
weaksignalcouldstillgiveyouawatchableresulteven
ifitwasabitgrainy.Thewayinwhichadigitalsignal
worksisdifferent.Insteadofthepicturebecomingless
clearasthesignalstrengthreduces,adigitalsignal
willsimplystopshowinganypictureatall.Withdigital
signals,picturequalityisall-or-nothing.
• Callourteamon1800812261andwemaybeableto
recommendtherightantennasolutionforyourlocation.
Place the antenna away from electrical sources of interference such as air conditioners, computers, gaming
consoles and high powered kitchen appliances like microwave ovens. Do not place on top of your TV.
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