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Problem Possible cause Remedy
Automatic Heat Up does not op‐
erate.
The zone is hot. Let the zone become sufficiently cool.
The highest heat setting is set. The highest heat setting has the same
power as the function.
The heat setting changes be‐
tween two levels.
Power management operates. Refer to "Daily use".
The sensor fields become hot. The cookware is too large or you put
it too near to the controls.
Put large cookware on the rear zones,
if possible.
comes on.
Child Safety Device or Lock oper‐
ates.
Refer to "Daily use".
comes on.
There is no cookware on the zone. Put cookware on the zone.
The cookware does not cover the
cross / square.
Cover the cross / square fully.
The cookware is unsuitable. Use suitable cookware. Refer to "Hints
and tips".
The diameter of the bottom of the
cookware is too small for the zone.
Use cookware with correct dimen‐
sions. Refer to "Technical data".
and a number come on.
There is an error in the hob. Deactivate the hob and activate it
again after 30 seconds. If comes
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
You can hear a constant beep
noise.
The electrical connection is incor‐
rect.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
message that comes on. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee
are in the guarantee booklet.
9. TECHNICAL DATA
9.1 Rating plate
Model ZITN644K PNC 949 595 703 00
Typ 61 B4A 00 AA 220 - 240 V / 400 V 2N 50 - 60 Hz
Induction 7.35 kW Made in Germany
Ser.Nr. ................. 7.35 kW
ZANUSSI
16 ENGLISH
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