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EN
www.BISSELL.com
9
Troubleshooting
Problem Possible causes Remedies
Vacuum
won’t turn on
Battery isn’t fully charged Charge battery. Follow charging
battery instructions on page 5
Wrong charger being used Be sure to use only the charger sup-
plied with your product. The label on
the detachable hand vacuum will list
which charger can be used.
Brush roll
not turning
Brush roll is jammed Remove obstruction.
Follow instructions on page 10
Brush roll needs to be reset Follow instructions on page 10
Broken brush roll belt Visit www.bissell.com
Vacuum
cleaner
has low
suction
Dirt container is full Empty dirt container
Dirt container is not installed
properly
Position container correctly and
snap firmly into place
Foot is loose Make sure foot is fully inserted into
body of unit
Filters need cleaning Follow filter instructions on page 9
Filters need replacing Visit www.bissell.com
Clog or obstruction in foot area Detach foot from main body and
examine and remove clog from ports
Visible dirt
escaping from
cleaner
Dirt container is full of debris Empty dirt container
Filter is missing or installed
incorrectly
Check filter for correct installation
Dirt container installed incorrectly Position container correctly and
snap firmly into place
Vacuum won’t
charge
Not the correct charger Use only the charger that comes with
the machine
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
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