User Manual GE GUD27GESNWW ENERGY STAR® 3.9 cu. ft. Capacity Washer with Stainless Steel Basket and 5.9 cu. ft. Capacity Gas Dryer

• User Manual - (English, French, Spanish)
• Quick Start Guide - (English)

• installation instruction - (English)

• energy guide - (English)

Table of contents

• USING THE WASHER
• USING THE DRYER
• CARE AND CLEANING - WASHER
• TROUBLESHOOTING TIPS

USING THE WASHER

Getting started - Washer

Throughout this manual, features and appearance may vary from your model.

Step 1

• Add fabric softener (optional)
• Add bleach (optional).

Step 2

• Loosely add items. Overloading may negatively impact wash performance. See page 11 for suggested loading.
• Add detergent

Step 3

• Turn the WASHER CYCLES knob to “wake up” the washer before each use. The LED lights will turn on when the washer is awake and ready to use.
• Select desired wash cycle.
• Select additional settings.

Step 4

• Close lid.
• Press the Start button.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

• Your washer has a security system that prevents opening the lid during the spin cycle. The lid lock prevents anyone (especially children) from reaching into the washer while the basket is spinning. The lid lock will release within 5 seconds after the basket stops spinning.
• Trying to open the lid while locked could result in injuries. If the lid does not unlock after spinning, please contact service.

NOTE: If there is a power outage the lid lock can take 3 minutes to release.

A. Washer Cycles

• The washer cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle to the new selection. Press Start to begin the new cycle selection.
• The chart below will help you match the items to be washed with the best washer cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections shown in bold are the recommended settings for that cycle.
• Off - Washer is turned off and the Start button does not function. NOTE: When the control is turned to Off, the Status lights are off.

NOTE: The cycle selector does not rotate during the operation of the washer.

B. Deep Rinse

• Set this option when adding fabric softener to the washer

C. Status lights

• The Status lights show the stage the washer is in. When the selector knob is set to a new cycle, the Status lights will flash momentarily, showing the stages the cycle will go through.

NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the Start button (the lid must be closed).

D. Temperature

• Select the water temperature for the washer cycle (all rinses use cold water). Always follow fabric manufacturer’s care label or instructions when laundering.
• Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.

*Please note that some detergents do not fully dissolve in very cold water. If you experience this, it is recommended you choose a setting other than Tap Cold

E. Load Size (on some models)

• Loosely load clothes no higher than the top row of holes in the washer basket.
• Precise Fill - This selection automatically provides the correct amount of water suited to the size and type of load placed in the unit.
• If you prefer to manually select the water level, select Small through Super. While Precise Fill is best for most loads and general washing, you may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.

F. Options (on some models)

• Pre-Soak 15 mins. - This option begins with a brief agitation, soaks for this specified period of time, then moves through the rest of the cycle automatically.
• 2nd Rinse - When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional residues.
• Pre-Soak + 2nd Rinse - Turns both options on.
• Off - Turns these options off.

G. Start

• Press Start to begin the cycle. With the lid closed pressing Start again will pause the cycle and Status lights will blink. To continue the cycle, close the lid and press Start again. The water fill will continue with the lid opened, except when Precise Fill (on some models) is selected as the load size. The lid must be closed to continue filling when Precise Fill (on some models) is selected.
• If the lid is opened during the cycle, the cycle will pause and the Status lights will blink. To resume the cycle, close the lid and press Start.
• If the machine is paused for more than 24 hours, the cycle will be cancelled. To stop the cycle, turn the Cycle Selector to the Off position. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin new cycle

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on the display

• Spin and Rinse lights blinking: If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
• Wash and Rinse lights blinking (Water not entering washer): Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4 minute lockout period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again.
• Lid Locked light: Lid Locked light will flash if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

Fabric Softener Dispenser (on models with an agitator)

The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle.

Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.

To use, follow these steps:

1. Make sure dispenser is securely attached to agitator.

2. Use only diluted liquid fabric softener. Pour into dispenser, using amount recommended on package.

Never pour fabric softener directly on clothes. It may stain them.

NOTE: Do not pour bleach into FABRIC SOFTENER dispenser.

3. Add water to dispenser until it reaches the maximum fill line.

4. Select Deep Rinse button on control panel for proper dispersion of the fabric softener.

Fabric Softener (on models with an infusor)

1. Select Deep Rinse button on control panel.

2. Add diluted liquid fabric softener during the rinse cycle or use a fabric softener ball.

Liquid Bleach Funnel

The water fill dilutes liquid chlorine bleach as the washer fills for the washer cycle.

1. Check clothing care labels for special instructions.
2. Measure liquid bleach carefully, following instructions on the bottle.
   • Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
   • Do not pour powdered bleach into bleach funnel.
3. Before starting the washer, pour measured amount of bleach directly into bleach funnel. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.
   
4. Do not mix chlorine bleach with an oxi pre-treatment, ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death

Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING - Fire Hazard: DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil. DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped. Doing so can result in death, explosion, fire or amputation.

Loading the Washer (on models with an agitator)

Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items, make sure you set the load/water level high enough to allow the items to move freely. To add items after washer has started, press Start/Pause. Lift the lid and submerge additional items next to the agitator. Close the lid and press Start to resume.

• Do not wrap long items like sheets or pants around the agitator.
• Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
• Agitation will not start with the lid up.

Loading the Washer (on models with an infusor)

Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume.

• Do not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket.
• Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
• Wash action will not start with the lid up.

Proper Use of Detergent

• Using too little or too much detergent is a common cause of laundry problems.
• Use less detergent if you have soft water, a smaller load or a lightly soiled load.
• For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
• Place detergent packets in the bottom of the wash basket before adding clothes.
• We recommend the use of High Efficiency detergents such as in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
• When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

WiFi Connect (For customers in the United States only)

• Your laundry center’s washer is GE Appliances WiFi Connect compatible using the optional GE Appliances ConnectPlus module.
• To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications.
• lease visit www.GEAppliances.com/connect to learn more about connected appliance features and to learn what connected appliance app’s will work with your smartphone.
• WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances at 800.GE.CARES.
• Visit your local authorized GE Appliances Parts distributor or order by phone at 800.661.1616 during normal business hours.
• Part Number: PBX10W00Y0
• Accessory : WiFi ConnectPlus module

USING THE DRYER

Getting started - Dryer

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INFORMATION before operating this appliance.

WARNING - Fire Hazard

• Keep flammable materials and vapors, such as gasoline, away from dryer.
• DO NOT dry anything that has ever had anything flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried on a clothesline.
• Failure to do so can result in death, explosion, or fire

Throughout this manual, features and appearance may vary from your model.

For models without E-Dry:

Step 1

• Loosely add items.
• Close door.

NOTE: Dryer will not start with door open.

Step 2

• Select a dry cycle.

Step 3

• Press the Start button.

IMPORTANT: Clean the lint filter each time you use the dryer.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

A. Dryer Cycles

Fabric Care/Temperature

Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off. Select Less Dry if you want your clothes slightly damp at the end of the drying cycle. Select More Dry if you want them to feel drier. Timed Dry cycle runs for a selected time.

Timed Cycle

B. Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle

For models with E-Dry:

Step 1

• Loosely add items.
• Close door

NOTE: Dryer will not start with door open.

Step 2

• Select a dry cycle.

Step 3

• Select Temperature if using Time Dry.

Step 4

• Press E-Dry (optional)

Step 5

• Press Start button.

IMPORTANT: Clean the lint filter each time you use the dryer.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

A. Dryer Cycles

Automatic cycles determine fabric dryness and provide automatic sensored drying. The timer does not rotate during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off. Select Less Dry if you want your clothes slightly damp at the end of the drying cycle. Select More Dry if you want them to feel drier. Time Dry cycle runs for a selected time.

Time Cycle

Use Time Dry with Temperature set to Medium to dry bulky items such as bedspreads and comforters.

B. Temperature (Fabric Care) - For use with Time Dry settings only

Temperature is automatically set according to fabric type and is not adjustable: Regular heat = Cottons; Medium heat = Casuals; Low heat = Delicates

E. E-Dry

• Reduces total energy consumption on automatic cycles by adjusting certain heat settings.
• The E-Dry selection can be used with Cottons only. NOTE: Cycle time will change when E-Dry is selected. Energy Star® models are tested on Cottons cycle with default settings to determine energy use rating of this dryer. The E-Dry option will default only for Cottons at Medium Dry/Normal and More Dry settings. Temperature settings on Regular are specifically designed for this cycle to reduce energy consumption. For optimal energy savings, turn E-Dry on. For optimal drying times, turn E-Dry off. Energy savings will vary across loads

D. Start - Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle

WiFi Connect (For customers in the United States only)

• Your laundry center’s dryer is GE Appliances WiFi Connect compatible using the optional GE Appliances ConnectPlus module.
• To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications.
• Please visit www.GEAppliances.com/connect to learn more about connected appliance features and to learn what connected appliance app’s will work with your smartphone.
• WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances at 800.GE.CARES.
• Visit your local authorized GE Appliances Parts distributor or order by phone at 800.661.1616 during normal business hours.
• Part Number: PBX10W00Y0
• Accessory : WiFi ConnectPlus module

Venting - Dryer

Venting the Dryer

• For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.

• Ductwork that runs through an unheated area or that is near air conditioning should be insulated to reduce condensation and lint build-up

Care and Cleaning - Dryer

• The Exterior: Wipe or dust any spills or washing compounds with a damp cloth. Dryer control panel and finishes may be damaged by some laundry pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric may then be washed and dried normally. Damage to your dryer caused by these products is not covered by your warranty.
• The Lint Filter: Clean the lint filter before each use. Slide out the grid that covers the filter. Run your fingers across the filter. A waxy buildup may form on the lint filter from using dryer-added fabric softener sheets. To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace. Do not operate the dryer without the lint filter and grid in place. Have a qualified technician vacuum the lint from the dryer once a year.

• Dryer Interior and Duct: The interior of the appliance and exhaust duct should be cleaned once a year by qualified service personnel.
• The Exhaust Duct: Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying time.
• Follow these steps:
  1. Turn off electrical supply by disconnecting the plug from the wall socket.
  2. Disconnect the duct from the dryer.
  3. Vacuum the duct with the hose attachment and reconnect the duct.
• The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating. Make sure that there is no wildlife (birds, insects, etc.) nesting inside the duct or hood.

CARE AND CLEANING - WASHER

Exterior of the Washer

• Immediately wipe off any spills with a damp cloth.

Interior of the Washer

• Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some models)

1. Remove the dispenser from the top of the agitator.
2. Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
   • 1 US gallon (3.8 liters) warm water
   • 1/4 cup (60 ml) heavy-duty liquid detergent
   • 1 cup (240 ml) bleach
4. If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5. Rinse and reassemble dispenser. Place dispenser back on the agitator.

Water Supply Hoses

• Hoses connecting washer to faucet should be replaced every 5 years.

Moving and Storage

• Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.

Long Vacations

• Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

TROUBLESHOOTING TIPS

Troubleshooting Tips - Washer

Troubleshooting Tips - Dryer