User guide.
MFL70370701 (1.2) ME
This booklet is made from 98% post-consumer recycled paper.
This booklet is printed with soy ink. Printed in Mexico
User guide.
Guía del usuario.
Copyright©2018 LG Electronics, Inc. All rights reserved.
LG and the LG logo are registered trademarks of LG Corp.
ZONE is a registered trademark of LG Electronics, Inc.
All other trademarks are the property of their respective
owners.
1
Important Customer Information
Before you begin using your new phone
Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
2
Table of Contents
Important Customer Information...............................................1
Table of Contents
.......................................................................2
Feature Highlight
........................................................................4
Easy Home Screen ............................................................................................... 4
Battery Saver Mode
............................................................................................. 6
Camera Features
...................................................................................................7
Google Assistant
.................................................................................................12
The Basics ................................................................................. 13
Phone Overview ...................................................................................................13
Help
......................................................................................................................15
Setting Up Your Phone
.......................................................................................16
Removing the SIM Card
.....................................................................................18
Inserting and Removing a Memory Card
.......................................................... 19
Charging Your Phone
.........................................................................................20
Turning Your Phone On and Off
.......................................................................22
Touch Screen
......................................................................................................23
Getting to Know the Home Screen
..................................................................26
Setting Your Lock Screen
..................................................................................35
Memory Card Encryption
.................................................................................. 37
Entering Text
.......................................................................................................38
Capturing a Screenshot
..................................................................................... 43
Useful Apps ............................................................................. 44
Calculator ............................................................................................................ 44
Calendar
.............................................................................................................. 44
Camera
................................................................................................................ 47
Clock
....................................................................................................................52
Contacts
..............................................................................................................54
Downloads
........................................................................................................... 58
Email
....................................................................................................................59
File Manager
........................................................................................................ 61
Gallery
.................................................................................................................62
Google Apps
.......................................................................................................66
Messaging
........................................................................................................... 68
Music
....................................................................................................................71
Table of Contents
3
Phone .................................................................................................................. 73
QSlide
.................................................................................................................. 79
QuickMemo+
......................................................................................................80
Multi-tasking Feature
......................................................................................... 83
Settings .................................................................................... 86
Settings ...............................................................................................................86
Wireless Networks
.............................................................................................. 86
Device
.................................................................................................................. 93
Personal...............................................................................................................98
System
............................................................................................................... 104
Accessibility
...................................................................................................... 104
Appendix ................................................................................ 108
Phone Software Update .................................................................................. 108
Anti-Theft Guide
.............................................................................................. 109
Open Source Software Notice Information
.................................................... 110
Trademarks
........................................................................................................ 110
More Information
............................................................................................... 111
Safety ........................................................................................ 112
Safety Information ............................................................................................ 112
Consumer Information about Radio Frequency Emissions........................... 113
Consumer Information on SAR
........................................................................117
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
.. 119
Caution! Avoid Potential Hearing Loss
........................................................... 121
TIA Safety Information
.................................................................................... 122
Part 15.19 Statement
....................................................................................... 125
Part 15.21 Statement
....................................................................................... 125
Part 15.105 Statement
..................................................................................... 125
Safety Information
........................................................................................... 126
FDA Consumer Update
................................................................................... 130
LIMITED WARRANTY STATEMENT ................................... 140
Warranty ............................................................................................................ 140
4
Feature Highlight
Easy Home Screen
Easy Home is a more simplified version of the Home screen that you can
choose to use on your phone. It shows a simple layout with a large icon and
font size. You can easily access your favorite contacts by specifying them as
4 shortcut icons.
Tap
Home > Settings > Home screen > Select Home > EasyHome.
NOTE • You can choose the mode you want to use.
Tap
Home > Settings > Home screen > Select Home.
-- Home (default): Provides the standard layout showing all apps.
-- Home with separate apps list: Provides a separate layout for the Home screen
and apps list.
-- EasyHome: Provides a simplified experience for the firsttime smartphone user.
Feature Highlight
5
Adding your favorite contacts
Tap Home > , then select a contact to apply a shortcut from the
Home screen.
You can easily access your favorite contacts to make a voice call, video call
or send a message.
1. Tap Home > .
2. The following options are available.
Make voice call: Starts a voice call
Make video call: Starts a video call
Send message: Starts a message
Remove shortcut: Removes a shortcut
Feature Highlight
6
Battery Saver Mode
You can save battery by reducing performance and restricting features and
apps in the background.
1. Tap Home > Settings > Battery > Battery saver.
2. Select the mode you want to apply.
Tap Off to turn off the battery saver mode.
Tap Extended to activate Extended mode. You can modify its
restrictions such as Max brightness, Disable vibration and Restrict
background data.
Tap Maximum to activate Maximum mode. The background and other
visual elements will be in black.
Feature Highlight
7
Camera Features
Selfie Shot
You can use the front camera to view your face on the screen and take
selfies. The camera settings allow you to configure the selfie shot settings.
Gesture shot
You can take selfies using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
In three seconds, a photo is taken.
Multiple fist gestures will take four photos.
NOTES
• To use this feature, switch to the front camera, then tap Settings > Selfie shot
> Gesture shot.
• Make sure that your palm and fist are completely within the recognition area so
that the camera can detect them.
• This feature may not be available while using some of the camera features.
Interval shot
You can take a series of selfies at an interval.
While using the front camera, you can show your palm to the camera, then
clench your fist twice quickly.
After a short timer delay, four photos are taken at about two-second
intervals.
Feature Highlight
8
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
The white colored guide frame appears when the front camera detects
your face. If the subject within the guide frame stops moving, the guide
frame color turns green, then the camera takes a photo.
NOTE
To use this feature, switch to the front camera, then tap
Settings > Selfie shot >
Auto shot.
Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by moving the screen close to your face.
NOTES
• To use this feature, switch to the front camera, then tap Settings > Gesture
view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while viewing the preview screen, the screen switches to
camera mode.
Feature Highlight
9
Gallery Features
Floating button
You can use the floating button at the lower part of the Gallery app screen
in landscape mode.
After dragging Back upwards, release it when you reach Home to
return to the Home screen.
You can drag Back to the left or right to move the floating button as
desired.
Feature Highlight
10
Creating a movie
You can create a new video by putting images and videos together.
1. Tap Home > Gallery, select an album, and then tap Options >
Create movie.
2. Select images or videos for your movie and then tap NEXT.
3. Edit the selected images and videos and then tap SAVE.
Deleting files
You can select images or videos to delete from your video by tapping
Delete at the top right corner of its thumbnail.
Adding files
Tap Add at the bottom of the screen and select images or videos to add.
You can also select the images or videos you have previously added.
Rearranging files
To rearrange the images and videos, touch and hold the file you want to
move, then drag it to the desired location.
Adding movie effects
Tap Library to add a theme or background music, change the font, and
add a title and author.
Feature Highlight
11
Resetting the movie edits
You can reset the edits made to the movie (e.g. play time, theme,
background music and font) by tapping
Revert.
Previewing a file
Check your new video before saving it by tapping Play. After the
playback time elapses, the next file is played automatically.
NOTES • A maximum of 50 images and videos can be used to create a video.
• The playback time for an image is 3 seconds by default and it cannot be changed.
Videos can be trimmed down to a minimum of 1 second.
• This feature may not support some image or video formats.
Making a GIF file
You can easily create a GIF using previously recorded video.
1. At the desired starting point while watching a video, tap Create GIF.
2. Select the length of the GIF you want to create, if necessary.
The GIF file is generated for the time selected from the current time.
For videos less than 5 seconds, GIF images are automatically
generated for the remaining time.
NOTE You may use this feature solely for creative purposes. The use of this feature involving
infringement of any other person’s rights, such as copyright or defamatory or offensive
statements, may be subject to civil, criminal, or administrative liabilities and/or penalties
under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal
use of any copyrighted materials without permission of the rightful owner or copyright
holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all
expressed and implied warranties as well as liabilities associated thereto.
You can also create a GIF file from the Gallery.
1. While viewing an album, tap Options > Create GIF.
2. Select the desired photos and videos to create a GIF file and then tap
NEXT.
You can add more images and adjust the GIF speed, screen ratio, and
file order.
3. Tap SAVE.
NOTE A maximum of 100 images can be used to create a GIF file.
Feature Highlight
12
Google Assistant
You can manage tasks, plan your day, get answers, and much more.
NOTE To use this feature, first connect to the network and sign in to your Google account.
Opening Google Assistant
1. Touch and hold Home from the Home screen to launch Google
Assistant.
2. Tap GET STARTED.
3. Follow the on-screen instructions to configure the voice settings.
The device saves your voice data for recognition.
Launching Google Assistant from the Home screen
1. Say ‘Ok Google’ when the screen is turned on or locked.
2. Say a command or question when ‘Hi, how can I help?’ appears on the
screen.
Launching Google Assistant from the Home screen by touching
and holding the Home button
1. Touch and hold Home from the Home screen.
2. Say a command or question when ‘Hi, how can I help?’ appears on the
screen.
NOTE Voice recognition accuracy may decrease if you speak with an unclear voice or in a
noisy place. When you use the voice recognition feature, increase its accuracy by
speaking with a clear voice in a quiet place.
13
The Basics
Phone Overview
Front View
Front camera
Proximity/Ambient
light sensor
Earpiece
Microphone
USB/Charger port
Volume buttons
Headset jack
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
WARNING! Some of the device parts are made of tempered glass. If you drop your device on a
hard surface or subject it to severe impact, the tempered glass may be damaged. If
this happens, stop using your device immediately and contact an LG Customer
Service Center.
1. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that touch commands are not accidentally
activated during a call or when carried inside a pocket. It also employs an
ambient sensor which measures the surrounding light and adjusts the
LCD brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
The Basics
14
2. Front cameraUse to take pictures and record videos of yourself. You can
also use this for video chatting. Keep it clean for optimal performance.
3. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter and
access shortcuts when enabled in the Settings menu.
4. Headset jackAllows you to plug in an optional headset for convenient,
hands-free conversations or recording your voice using the HD Audio
Recorder app. You can also plug in headphones to listen to music.
5. EarpieceLets you hear callers and automated prompts.
6. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
7. USB/Charger portAllows you to connect the phone and the USB cable
for use with the charger adapter, or other compatible accessories.
Rear View
Flash
Back camera
Speaker
Power/Lock button
NOTE Press and hold the volume down (-) button and Power/Lock button at the same time for a
second to take a screenshot.
The Basics
15
8. Back cameraUse to take photos and record videos. Keep it clean for
optimal performance.
9. Power/Lock buttonPress to turn off the screen backlight and lock the
screen, or turn the screen backlight back on. Press and hold to turn the
phone on/off, restart, or activate/deactivate Airplane mode.
10. SpeakerUse to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
11. FlashBrightens up the captured image or recorded video in low-light
environments.
Help
The Help app allows you to quickly and conveniently view information about
your phone, including how-to tutorials, Icon glossary, etc.
To access Help, tap
Home > Help.
The Basics
16
Setting Up Your Phone
Your phone already has a SIM card installed.
Step 1. Remove the Back Cover
With the phone facing down, insert your fingernail into the cutout located
on the lower left of the back cover and lift the cover up gently.
Step 2. Insert the Battery
Insert the battery, making sure the gold contacts line up. Press down gently
to secure it.
The Basics
17
Step 3. Replace the Back Cover
Align the cover over the back of the phone and then press down along the
edges to secure it.
Step 4. Charge the Phone
Fully charge your phone before turning it on.
Plug the small end of the USB cable into the USB/charger port on your
phone. Plug the other end into the charger and plug the charger into an
outlet.
WARNING! Only use approved chargers with your device. Incompatible chargers or tampering
with the charging port could damage your device and void the warranty.
The Basics
18
Removing the SIM Card
The SIM card is pre-installed in your smartphone. If you need to replace
your SIM card, refer to the following instructions.
1. Turn the phone off, then remove the back cover (as demonstrated in the
previous instructions).
2. Locate the slot for the SIM card (at the upper-right side of the phone) and
gently slide the SIM card out to remove it.
NOTE Your phone may only be used with Verizon Prepaid service for 1 year from original
activation or until a minimum payment is received.
Visit http://vzw.com/prepaidunlockingpolicy for more details. Commercial resale is
prohibited except by authorized Verizon Wireless agents or retailers. You may not
alter any of the hardware or software in this phone or export this phone from the
USA.
The Basics
19
Inserting and Removing a Memory Card
Inserting a microSD card
1. Remove the back cover (as demonstrated in the previous instructions).
2. Position the microSD card (sold separately) with the label side facing up
and the gold contacts toward the slot, then carefully slide it into the slot
until it's secured in place.
NOTE • The microSD card is sold separately.
• The microSD card can be easily damaged by improper operation. Please be careful
when inserting, removing, or handling it.
WARNING! Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
Removing the memory card
1. Unmount a memory card.
Tap Home > Settings > Storage > Eject.
2. Remove the back cover and locate the microSD card slot (as
demonstrated in the previous instructions).
3. Carefully pull the memory card out to remove it.
WARNING! Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
The Basics
20
Charging Your Phone
Before using the device, fully charge the battery.
WARNING! • Do not charge while the device or charging cable is wet or contains moisture.
This can cause fire, electric shock, injury or damage to device.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging the
battery with a third-party charger may cause the battery to explode or may damage
the device.
• Using the device when it is charging may cause electric shock. To use the device,
stop charging it.
NOTES
• Remove the charger from the power socket after the device is fully charged.
This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable between the
device and a desktop or laptop computer. This may take a longer time than
plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain the rated
voltage. Charging may fail or unintentionally stop.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
The Basics
21
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running
simultaneously and continuously. Cancel background operations to increase
battery life. To minimize battery consumption, follow these tips:
Turn off the Bluetooth
®
or Wi-Fi network function when not using them.
Set the screen timeout to as short a time as possible.
Minimize the screen brightness.
Set a screen lock when the device is not in use.
Check the battery usage details and close any downloaded apps.
The Basics
22
Turning Your Phone On and Off
Turning your phone on
Press and hold the Power/Lock button for a couple of seconds until
the screen turns on.
NOTES • When the device is turned on for the first time, initial configuration takes place.
The first booting time for the smart phone may be longer than usual.
• A soft reset may be used to reset the device if the screen freezes, or the buttons,
touch screen, or device are no longer responding. To perform a soft reset of your
device, simply press and hold the Volume Down button and Power/Lock button
until the device restarts.
Turning your phone off
1. Press and hold the Power/Lock button until the Phone options appear.
2. Tap Power off.
3. Tap POWER OFF to confirm that you want to turn off the phone.
Power control options
Press and hold the Power/Lock button, then select an option.
Power off: Turn the device off.
Power off and restart: Restart the device.
Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
The Basics
23
Touch Screen
You can familiarize yourself with how to control your device by using touch
screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
The Basics
24
Dragging
Touch and hold an item, such as an app or widget, then move your finger to
a desired location in a controlled motion. You can use this gesture to move
an item.
Swiping
Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.
The Basics
25
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
WARNING! Do not expose the touch screen to excessive physical shock. You might damage the
touch sensor.
NOTES
• A touch screen failure may occur if you use the device near a magnetic, metallic or
conductive material.
• If you use the device under bright lights, such as direct sunlight, the screen may
not be visible, depending on your position. Use the device in a shady location or a
location with an ambient light that is not too bright and bright enough to read
books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the desired option.
• The touch control may not work properly if you tap while wearing a glove or by
using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film or
accessory purchased from a third party store is attached to the device.
• Displaying a static image for extended periods of time may result in after images
or screen burn-in. Turn off the screen or avoid displaying the same image for a long
time when you do not use the device.
The Basics
26
Getting to Know the Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple motions on the screen. It’s comprised of multiple
panels (swipe horizontally to switch). You can customize all of your Home
screen panels with app shortcuts, icons, widgets, folders, and other
features.
Status Bar
Quick Access Area
Home screen indicator
Back
Weather widget
Google search widget
Recent apps
Home
NOTE The Home screen may vary, depending on the service provider or software version.
The Basics
27
Modifying the Home touch buttons
You can change buttons displayed on the Home touch buttons bar, as well
as their position and color.
1. Tap Home > Settings > Display > Home touch buttons.
2. Select the modification you want to apply.
Tap Button combination to select which Home touch buttons you
want in the bar and their location within the bar. Choose from Back,
Home, Recent apps, Notification, Capture+, and QSlide.
Tap Background color to set the button color to white or black.
The Basics
28
Hide the Home touch buttons
You can choose to hide or display the Home touch buttons on the screen.
1. Tap Home > Settings > Display > Home touch buttons.
2. Tap Hide Home touch buttons to choose the apps that will hide the
buttons by default while you are using the app.
Using the Hide Home touch button option
While using an app, tap Hide to hide Home touch buttons.
When the Home touch buttons are hidden, swipe upward from the
bottom of the screen to temporarily display them.
You can also choose to keep the Home touch buttons bar displayed by
tapping Lock.
Tap the Lock iconTap the Hide icon
The Basics
29
Status Bar
The Status Bar appears at the top of every screen. It displays icons
indicating that you’ve received notifications (on the left) and icons indicating
the phone’s status (on the right), along with the current time.
Call icons
In call Missed call
Speakerphone on Microphone muted
Sound icons
Do not disturb - Priority only Do not disturb - Total silence
Vibrate mode Silent mode
Music playing Music paused
Network icons
3G connected 3G in use
4G LTE connected 4G LTE in use
Wi-Fi connected Wi-Fi with no Internet
Signal strength No signal
Roaming Network extender
No SIM card Unknown SIM card
Airplane mode GPS on
App update available App update successful
Downloading Uploading
Download successful Emergency Alert
The Basics
30
Connectivity icons
Syncing Mobile Hotspot on
USB connected USB debugging mode
Bluetooth connected Bluetooth on
Bluetooth headset battery full Bluetooth headset battery low
Headset connected
Headset with microphone
connected
Internal storage full
Email and Messaging icons
New email New Gmail message
New message New Verizon message
Email not sent Message not sent
Calendar and Alarm icons
Alarm set Upcoming events
Battery icons
Full battery Charging battery
Low battery Empty battery
Not Charging
Other icons
More notifications Screenshot saved
Keyboard
The Basics
31
Notifications panel
You can open the notifications panel by dragging the status bar downward
on the main screen.
To open the quick access icons list, drag the notifications panel
downwards or tap View all.
To rearrange, add, or remove icons, tap EDIT.
If you touch and hold the icon, the settings screen for the corresponding
function appears.
EDIT
Settings
View/Hide all
Quick settings
Notification cards
NOTE You can use the notifications panel even on the lock screen. Drag the notifications
panel while the screen is locked to quickly access the desired features.
The Basics
32
Switching the screen orientation
You can set the screen orientation to automatically switch depending on the
device's physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap
Home > Settings > Display and activate
Auto-rotate screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to a desired location.
To add a widget to the Home screen, select Widgets.
To change a wallpaper, select Wallpapers from the available choices and
complete your selection as necessary.
To change a theme, select Theme. You can also tap Home >
Settings > Home screen > Theme, then select a theme to apply to the
device.
To configure the Home screen settings, select Home screen settings.
To change the app arrangement mode, select Grid.
The Basics
33
To change the default screen, move to desired screen, tap Default
screen, then tap the screen once more.
Default screen
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another app.
A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
To edit the folder name and color, tap the folder name.
To add apps, touch and hold an app, then drag it over the folder and
release it.
To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed in
the folder, the folder is removed automatically.
You can also add or remove apps after tapping Add in the folder.
NOTE The folder color cannot be changed for downloaded themes.
The Basics
34
Easy Home screen
See
Easy Home Screen
for details.
Home with separate apps list
Home with separate apps list is another version of the Home screen that
you can use on your phone. This version places all of your installed and
downloaded apps in an Applications screen instead of on your Home
screen panels. The
Apps icon in the Quick Access Bar provides you with
access to all of your apps and you can just copy shortcuts of the desired
apps to your Home screen.
Tap Home > Settings > Home screen > Select Home > Home
with separate apps list.
The Basics
35
Setting Your Lock Screen
Your device's screen turns off and locks itself if you press the Power/Lock
button. This also happens after the device is left idle for a specified period of
time. If you press the Power/Lock button when a screen lock is not set, the
Home screen appears immediately. To ensure security and prevent
unwanted access to your device, set a screen lock.
NOTE A screen lock prevents unnecessary touch input on the device screen and reduces
battery consumption. We recommend that you activate the screen lock while not
using the device.
Setting a Screen Lock
There are several screen lock options available.
1. Tap Home > Settings > Lock screen.
2. Tap Select screen lock and then select the method you prefer.
3. Customize the following settings.
None: Deactivate the screen lock function.
Swipe: Swipe on the screen to unlock the screen.
Pattern: Draw a pattern to unlock the screen.
PIN: Enter a numeric password to unlock the screen.
Password: Enter an alphanumeric password to unlock the screen.
Secure start-up settings
For additional security for your device, you can enable the Secure start-up
option when setting a screen lock.
You cannot use all functions, except for emergency calls until you unlock
the device.
If you forget your decryption password, you cannot restore encrypted
data and personal information.
The Basics
36
Precautions for the secure start-up feature
If you forget your decryption password, you cannot restore encrypted
data and personal information.
Be sure to keep your screen lock passwords separately.
If you enter the screen lock passwords incorrectly more than the
specified times, the device automatically resets itself and the encrypted
data and your personal information are deleted automatically and they
cannot be restored.
Be cautious not to enter incorrect screen lock passwords more than the
specified times.
When you turn on the device right after the device reboots, encryption
also starts. If you stop the encryption arbitrarily, the data may be
damaged. Be sure to wait until the reboot is completed.
KnockON
You can turn the screen on or off by double-tapping the screen.
NOTES • This option is available only on the Home screen provided by LG. It may not
function properly on a custom launcher or on a third party Home screen installed
by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor is not
blocked by a sticker or any other foreign substance.
Turning the screen on
Double-tap the middle of the screen.
Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
The Basics
37
Memory Card Encryption
You can encrypt and protect data saved on the memory card. The encrypted
data in the memory card cannot be accessed from another device.
1. Tap Home > Settings > Security > Encrypt SD card.
2. Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3. Select an option and tap ENCRYPT NOW.
New data encryption: Encrypt only data that is saved on the memory
card after encryption.
Full encryption: Encrypt all the data currently saved on the memory
card.
Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
NOTES • To encrypt the memory card, make sure that a screen lock is set using a PIN or
password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption process
will fail, and some data may be damaged. Therefore, be sure to check if the battery
level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another LG device. To use the
encrypted memory card on another mobile device, format the card.
• You can activate memory card encryption even when no memory card is installed
into the device. Any memory card that is installed after encryption will
automatically be encrypted.
The Basics
38
Entering Text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without bothering
to alternate between the screen and a conventional keyboard. This allows
you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then drag
left or right.
NOTE This option is available only on the QWERTY keyboard.
The Basics
39
Suggesting words
Smart keyboard automatically analyzes your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word.
The selected word is automatically entered. You do not need to manually
type every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1. Tap Home > Settings > Language & input > LG Keyboard >
Keyboard height and layout > QWERTY layout.
You can also touch and hold Voice on the keyboard and tap
Settings > Keyboard height and layout > QWERTY layout.
2. Tap a key on the bottom row, then drag it to a desired position.
The Basics
40
NOTES • This option is available on the QWERTY, QWERTZ and AZERTY keyboards.
• This function may not be supported for some languages.
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort when
typing.
1. Tap Home > Settings > Language & input > LG Keyboard >
Keyboard height and layout > Keyboard height.
You can also touch and hold Voice on the keyboard and tap
Settings > Keyboard height and layout > Keyboard height.
2. Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1. Tap Home > Settings> Language & input > LG Keyboard >
Keyboard height and layout > Keyboard type in landscape.
You can also touch and hold Voice on the keyboard and tap
Settings > Keyboard height and layout > Keyboard type in landscape.
2. Select a keyboard mode.
The Basics
41
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1. Tap Home > Settings > Language & input > LG Keyboard >
Keyboard height and layout > One-handed operation.
You can also touch and hold Voice on the keyboard and tap
Settings > Keyboard height and layout > One-handed operation.
2. Press the arrow displayed next to the keyboard to move the keyboard in
the desired direction.
Entering text by using voice
On the keyboard, tap Voice.
NOTES • To maximize the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected to a
network.
• To select the language for voice recognition, tap Settings > Languages on the
voice recognition screen.
• This function may not be supported, or the supported languages may differ
depending on the service area.
The Basics
42
Copy and Paste
You can cut or copy text from an app, and then paste the text into the same
app. Or, you can run other apps and paste the text into them.
1. Touch and hold around the text you want to copy or cut.
2. Drag / to specify the area to copy or cut.
3. Select either CUT or COPY.
Cut or copied text is automatically added to the clipboard.
4. Touch and hold the text input window, then select PASTE.
NOTE If there is no item that has been copied or cut, the PASTE option will not appear.
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1. On the keyboard, touch and hold Voice and tap Clip tray. You can
also touch and hold the text input window, then select CLIP TRAY.
2. Select and paste an item from the clip tray.
A maximum of 20 items can be saved to the clip tray.
Tap Lock to lock saved items in order not to delete them, even
when the maximum quantity is exceeded. A maximum of ten items
can be locked. To delete locked items, unlock them first.
Tap Trash to delete the items saved to the clip tray.
NOTE The clip tray may not be supported by some downloaded apps.
The Basics
43
Languages
You can set only one main language for your phone's operating software,
but you can set multiple secondary languages and switch as needed. In
addition, you can set multiple languages used for the on-screen keyboard.
To change the main language
Tap Home > Settings > Language & input > Language > ADD
LANGUAGE. Tap the language of your choice. Touch and hold the
language, then drag it to the top of the language list to make it your
phone's main language.
NOTE After adding additional secondary languages, drag any language to the top of the list
to set it as your main language.
To add additional languages for your keyboard
Tap Home > Settings > Language & input > LG Keyboard >
Select languages > checkmark all languages you want to use on the
keyboard.
Capturing a Screenshot
Press and hold the Volume Down button and the Power/Lock button at
the same time for 2 seconds to capture a screenshot of the current screen.
To view the captured image, tap
Home > Gallery > the Screenshots
album.
Using Capture+ to capture a screenshot
On the screen you want to capture, drag the Status Bar downward and tap
Capture+ (in the Quick settings). The image is captured, but not saved
until you tap
Done and choose a location to save it to.
NOTE Make sure that the paper style is not set to paper.
Access the app (QuickMemo+ or Gallery) where you saved it to view your
captured image.
NOTE Screenshots saved to the Gallery app are in the Capture+ album.
44
Useful Apps
Calculator
Using your calculator
1. Tap Home > Essentials > Calculator.
2. Tap the number buttons and the function buttons ( , , or ) as
necessary. The result automatically appears as soon as sufficient
calculation information is entered.
Drag the blue sidebar (on the right side of the screen) to the left to
access and enter scientific calculator functions.
To clear input, tap the DEL. To clear the display, touch and hold the
DEL.
NOTE Turning the device to landscape orientation expands the calculator and keeps the
scientific functions displayed on the screen.
Calendar
Viewing Your Calendar and Events
The Calendar app allows you to track your schedule of events (that you
created or that you’ve been invited to), organized by day, week, month,
year, or agenda. Tap
Menu to switch calendar views or access your Tasks
list.
Tap
Home > Calendar, and then tap Menu.
Day: Display today’s schedule by hour. Swipe left or right across the
screen to display another day.
Week: Display the current week. Swipe left or right across the screen to
display another week.
Month: Display the current month. Swipe left or right across the screen
to display another month.
Year: Display all twelve months of this year. Swipe left or right across the
screen to display another year.
Agenda: Display all events.
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Adding an event to your calendar
1. Tap Home > Calendar.
2. Tap Menu to change the calendar view (Day, Week, Month, Year, or
Agenda), if necessary.
3. Tap the date (or the time in the day calendar view) you want to add an
event to and tap New event.
4. Enter the event name.
5. Tap Location field and enter the location. Check the date and enter the
time you wish your event to start and finish.
6. Enable the All day switch, if applicable.
7. Tap More to enter additional options such as Reminders, Repeat, Repeat
until, Description, Time zone, Show me as, and Privacy, as necessary.
8. Tap SAVE to save the event in the calendar.
Added information icons
There are several Calendar icons designed to help streamline event entry by
extracting information (such as dates, addresses, etc.) from other sources
and automatically updating corresponding event fields. In addition, there are
icons you can use to embellish your events with identifying images. Simply
tap one of the following icons (displayed below the Time zone field) to apply
it to the event.
Allows you to insert a photo.
Allows you to insert a saved memo.
Allows you to insert saved tasks that have no deadline.
Allows you to insert a saved Pocket file.
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Using Event pocket
Use the Event pocket feature to easily add events to your Calendar. You can
add events using images, text, memos, tasks, location, and also invites and
events from your Facebook account.
1. Tap Home > Calendar > Event pocket to split the screen
(Calendar on the left and Pocket on the right).
2. Tap a pocket type to view items saved in it, then drag an item to the
desired date in your Calendar.
Displays your saved tasks that have no deadline.
Display memos and images.
3. The event is automatically saved. You can edit the event to add additional
details.
NOTE
While viewing items in the Pocket folder, tap
Add to add an image or a memo,
then complete as necessary.
QSlide for the Calendar app
You can view your month calendar in a QSlide window allowing you to
easily check dates, obligations, etc. while using other apps at the same
time.
1. Tap Home > Calendar.
2. Tap Options > QSlide to display the month Calendar in a QSlide
window.
Swipe left and right to scroll through the months.
Tap a date to view the events for that day in your day calendar.
Useful Apps
47
Camera
You can use the Camera app to take and share pictures and videos. Your
phone has an integrated standard camera that lets you capture sharp
pictures and videos. It has many state-of-the-art features such as gesture
shots, interval shots, burst shots, capturing still images while recording
video, and much more. These features will allow you to easily and creatively
capture your world.
NOTE Be sure to clean the protective lens cover with a soft cloth before taking pictures.
A lens cover with smudges from fingers can cause blurry pictures with a "halo"
effect.
Starting the camera
Tap Home > Camera.
TIP
With the backlight off, press the
Volume Down button twice to immediately
activate the Camera app (when enabled in the Settings app).
NOTES
• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
• Be careful not to stain the camera lens with your fingers or other foreign
substance.
• Images included in this user guide may be different from the actual device.
• Photos and videos can be viewed or edited from the Gallery app. See
Gallery
overview
for details.
Start the Gallery.
Take photos.
Back to the
previous screen.
Record videos.
Change the camera
options.
Apply a film filter
effect.
Switch between front
and rear cameras.
Turn the flash on or
off.
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Taking a photo
1. Select a camera mode and tap the subject to focus the camera on it.
2. Tap Capture to take a photo.
You can also press the Volume buttons to take a photo.
NOTE When the screen is turned off or locked, start the camera by pressing the Volume
Down button twice. Tap
Home > Settings > Shortcut keys and enable the
switch.
Recording a video
1. Select a camera mode and tap the subject to focus the camera on it.
2. Tap Record.
To take a photo while recording a video, tap Capture.
To pause the recording, tap Pause. To resume the recording,
tap
Record.
3. Tap Stop to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your preferences.
Tap
Settings on the camera screen.
NOTE Available options vary depending on the selected camera (front or back camera) and
the selected camera mode.
Photo size
Sets the desired value for the aspect ratio and size of
your photos.
Video resolution
Sets the desired value for the resolution and size of
your videos.
HDR
Sets compensation effects to produce photos in vivid
colors, even when they are taken against the light.
These functions are provided by the high dynamic
range (HDR) technology equipped in the device's
camera.
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49
Timer
Sets the timer to automatically take photos after a
specified period of time.
Cheese shutter Enables taking photos with voice commands.
Tag locations Saves the image with GPS location data.
Grid
Displays guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Storage
Select if you want to store the pictures and videos in
the Internal storage or SD card. (Available when a
memory card is inserted.)
Simple view Hides all menus from the camera screen.
Additional options on the front camera
Selfie shot
Sets how you want to take your selfies (Gesture or
Auto). Available from the front-facing lens only.
Gesture view
Allows you to check your selfie shot immediately
after taking it. Available from the front-facing lens
only.
Save as flipped
Enables the selfie to be saved as a mirror image of
the screen view. Available from the front-facing lens
only.
NOTE When using the front camera, you can adjust the filter.
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50
Burst shot
You can take continuous shots to create an illusion of moving pictures.
Touch and hold
Capture.
Continuous shots are taken at a fast speed while Capture is held
down.
NOTE You can take up to 30 photos using the rear camera and 20 photos using the front
camera.
Simple view
Tap Settings > Simple view to hide the menus on the camera screen.
Tap
Redisplay to display them again.
Save as flipped
Before taking a photo with the front camera, tap Settings > Save as
flipped to flip the captured image horizontally.
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51
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap
Swap or swipe the screen in any direction
to switch between the front and back cameras.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed +/- slide bar.
You can also drag Capture up or down.
NOTE The zoom feature is not available when using the front camera in selfie mode.
Useful Apps
52
Clock
You use the Clock app to access the Alarm, World clock, Timer, and
Stopwatch functions. Access these functions by tapping the tabs across
the top of the screen or swiping horizontally across the screen.
Alarm
1. Tap Home > Clock > Alarm > Add.
2. Set an alarm by tapping the hour or minutes and selecting the desired
time on the clock graphic. Tap Keypad to set the time using a keypad
instead of the clock graphic. Tap AM or PM as necessary.
3. Set Repeat, Alarm sound, Alarm volume, Alarm with vibration, Snooze
duration, Alarm note, and Puzzle lock.
4. Tap SAVE.
NOTE To access (and change) the alarm settings from the alarm list screen,
tap the
Options then tap Settings.
World clock
The World clock allows you to set up a list of cities to easily check current
times in other time zones with a quick glance.
1. Tap Home > Clock > World clock.
2. Tap New City, search through the available cities, then tap the desired
one.
NOTE A network connection is necessary to search for cities.
Timer
The Timer can alert you with an audible signal when a set amount of time
has passed.
1. Tap Home > Clock > Timer.
2. Set the desired time on the timer.
3. Tap Start to start the timer.
Tap Pause to pause the timer.
4. Tap Stop to stop the timer.
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Stopwatch
The Stopwatch allows you to use your device as a stopwatch.
1. Tap Home > Clock > Stopwatch.
2. Tap Start to initiate the stopwatch.
Tap Lap to record lap times.
3. Tap Pause to suspend the stopwatch.
To resume the stopwatch, tap Resume.
To clear all the records and reset the stopwatch, tap Reset.
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54
Contacts
The Contacts app allows you to store names, phone numbers, and other
information in your phone’s memory. Entries are listed alphabetically. You
can scroll through the list or select the Groups tab.
Use the Contacts app to add, view, and communicate with your friends,
acquaintances, and associates.
To open your Contacts app
Tap Home > Contacts.
NOTE You can also tap the Contacts tab from the Phone app.
Contacts list
When you open the Contacts app, your contacts list is displayed. The
alphabet is displayed vertically along the right side of the screen. You can
drag along it or tap the desired letter.
In Case of Emergency (ICE) contacts is displayed above your list of
contacts. Add up to 5 emergency entries from your contacts list. These are
entries that someone can contact on your behalf in the event of an
emergency, whether or not the phone is locked.
To add ICE entries
1. Tap Home > Contacts.
2. Tap In Case of Emergency contacts (at the top of the list).
3. Tap the Add entry.
4. Checkmark the entry (or entries) to add to your ICE list, then tap ADD.
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55
ICE Information
In addition to your emergency contacts, you can enter personal information
about you (such as health record, allergies, medications, special
instructions, etc.) that can be accessed in case of an emergency. To add
your personal information:
1. From the emergency contacts screen, tap the Information.
2. Tap Add, enter your information, then tap SAVE.
To search for a contact
1. Tap Home > Contacts.
2. Tap the Search contacts box and enter the contact name. Matches are
displayed as you begin to type.
Searching your online contacts simultaneously
You can search for your contacts simultaneously from all of your online
accounts.
To set your phone to search simultaneously,
1. Tap Home > Contacts.
2. Tap Options > Contacts settings > Online search.
To open your groups list
Open the Contacts app and tap Group.
Groups displays your contacts by category (at the top of the screen) and
your accounts (at the bottom of the screen).
NOTE
Tap
Options from the Groups to access Delete, Share, Change order, Default
screen, and Contacts settings.
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To view details about a contact
1. Tap Home > Contacts.
2. Tap the contact whose details you want to view.
3. The information you entered for the contact is displayed. The following
options are available (depending on the types of information saved).
Dial places a call to the number.
Message starts a message.
Email starts an email.
Options accesses the following menu options: Share, Forward,
Merge, Back up, Refresh, Separate, Set defaults, and All calls to
voicemail.
Adding Contacts
You can add contacts on your phone and synchronize them with the
contacts in your Google™ Account, Microsoft Exchange account, or other
accounts that support syncing contacts.
Since your contacts can come from a variety of sources, the Contacts app
attempts to merge new information with existing similar contact entries to
create a single entry. You can also manage that process manually by
merging or separating entries.
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To add a new contact
1. Tap Home > Contacts.
2. Tap New contact.
3. Tap the Accounts field to select an account in which you want to save
the contact, if necessary.
NOTE To change the account later, edit the entry, tap the account, then select the desired
account.
4. Enter the contact’s name.
5. Tap a desired category, such as phone number or email address, to enter
details about the contact.
Tap Add under a category to add more than one entry for that
category. For example, in the phone number category, enter a work
number and add a home number. Tap the label field to the right of the
entered information to open a drop-down menu of preset labels. For
example, Home, Work, Home Fax or Other for a phone number.
Tap More to add additional fields.
6. Personalize the contact entry.
Set the group this contact belongs in.
Set a ringtone to identify calls from this contact.
Set a message alert sound to identify notifications from this contact.
Tap Image to select a picture to identify the contact.
7. When you’re finished, tap SAVE.
Editing a Contacts entry
1. Tap Home > Contacts, and then tap the contact entry you want to
edit.
2. Tap Edit.
3. Edit the entry as needed, then tap SAVE.
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Merging and separating contacts
When you have two or more entries for the same contact, you can merge
them into a single entry. You can also separate contacts that were merged.
1. Tap Home > Contacts, and then tap the contact entry you want to
merge with another entry.
2. Tap the Menu , then tap Merge.
3. Select the entry you want to merge.
Once entries have been merged, Separate becomes available in the
options menu to allow you to separate the merged entries.
1. Tap Home > Contacts, and then tap the contact entry you want to
separate.
2. Tap Options, then tap Separate.
3. Tap SEPARATE to confirm.
Setting Speed Dials
Designating multiple speed dials
1. Tap Home > Contacts, and then tap Options.
2. Tap Speed dial.
3. Tap the speed dial number you want to assign, then tap the Contact
entry for it.
4. Repeat selecting a speed dial number and the desired Contact entry as
necessary.
Downloads
You can view, delete or share files downloaded via the Internet or apps.
1. Tap Home > Essentials folder > Downloads.
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59
Email
The following account types are supported: Microsoft Exchange, Outlook,
Yahoo! Mail, AOL Mail, Verizon, and other accounts.
To open the Email app
Tap Home > Email.
The first time you open the Email app, a setup wizard opens to help you
add an email account. After the initial setup, the Email app displays the
contents of your Inbox.
NOTE You can also add your email account(s) using the Accounts menu in the Settings
app.
The Accounts list
The Menu displays all of your email accounts.
Open the Email app. Tap
Menu to display a list of all of your email
accounts and folders. You can also swipe horizontally from the left side of
the screen to open the Email Menu to view your Accounts list.
Each account name is displayed in an identifying color. Tap an account to
toggle between displaying and hiding its folders. The number of unread
mail is displayed next to each account's Inbox.
Using the Email app
Tap Compose to compose a new message.
Tap Menu to switch between your email accounts and folders.
Touch and hold a message, then you can tap MARK AS READ/UNREAD,
MOVE TO, or DELETE. You can also tap Select all to select all of your
messages at once, then tap the action to apply to all of them.
Swipe a message off the screen to the left or right to delete the
message.
Tap Options to access Sort by, QSlide, and Settings.
Drag downward from the top of the Inbox list to refresh the list.
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Message search
Tap Search, enter the text you’re looking for, then tap one of the
displayed results.
Reading Your Email
You can read your email from the Inbox, or from other folders within each
individual account. Tap a message entry to open it.
NOTE If you enable the Split view setting, the Email app is displayed in a split-screen
format when the phone is held horizontally. Your Inbox (or any other selected folder)
is displayed on the left side of the screen. Tap an email to open and display its
contents on the right side of the screen.
To read an email
When viewing the combined view for your Inboxes, the color displayed to
the left of each message corresponds with each account's identifying color.
1. Open the Email app, then tap Menu.
2. Tap Inbox under COMBINED VIEW to display all of your messages from
all accounts together or tap Inbox under the account you want to view.
To add an account
From the Email app, tap Options> Settings > Add account. Then,
configure the new email account settings as necessary.
Changing Email settings
To change the Email settings, open the Email app, tap Options >
Settings.
Other settings
The Other settings menu includes the following options: Preview, Split
view, Save to, Ask before deleting, Auto-advance, and Load images.
Accounts
Tap an account in the list to modify the settings that apply only to that
account.
Useful Apps
61
File Manager
Use the File Manager app to easily view and manage your folders and files
stored in your phone. To access the desired file(s), manually browse by
tapping any folder icon (and subsequent folder icons within each folder), or
enter search text by tapping the
Search.
To open the File Manager app
Tap Home > Essentials folder > File Manager.
Using File Manager
: Allows you to select the desired storage location. Choose from
Internal storage, SD card, and Cloud.
: Allows you to search for desired files by entering text.
: Allows you to open two File Manager apps to move or copy files
between folders.
: Allows you to select folders or files to delete.
: Allows you to access New folder, Move, Copy, Share, Compress,
View as, Sort by, Show/Don't show hidden files, SD card settings,
and QSlide.
Searching in File Manager
Open the File Manager app, select where you want to search (Internal
storage, SD card, or Cloud) if necessary, then tap
Search to search for
your files or information.
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62
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1. Tap Home > Gallery.
Saved photos and videos are displayed by folder.
2. Tap a folder and select a file.
View the selected file in full-screen mode.
While viewing a photo, swipe left or right to view the previous or next
photo.
While viewing a video, swipe left or right to rewind or fast-forward the
video.
NOTES • Some file formats may not be supported, depending on the installed software.
• Some files may not open due to encoding.
• Files that exceed the size limit may cause an error.
Viewing photos
Back to the
previous screen.
Start the camera.
Add to or remove
from your favorites.
Delete images.
Share images.
Back to the
previous screen.
Access additional
options.
Edit images.
Write a memo on
a photo.
NOTE To display the menu items, gently tap the screen. To hide the menu items, tap the
screen again.
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Editing photos
1. While viewing a photo, tap Edit.
2. Use a variety of effects and tools to edit the photo.
3. Tap SAVE to save changes.
The edited photo overwrites the original file.
To save the edited photo as another file, tap Options > Save copy.
Writing a memo on the photo
1. While viewing a photo, tap Memo.
2. Write a memo on the photo and tap SAVE.
The memo is applied to the photo.
NOTE Some photos may not support the photo memo feature.
Playing a video
Select a video from an album in your Gallery. Playing it using the Videos app
provides the following options.
Access additional
options.
Go to next video.
Touch and hold to
fast-forward.
Pause or play the
video.
Open with QSlide.
Edit the video.
Lock or unlock
the screen.
Choose screen
ratio.
Go to previous
video. Touch and
hold to rewind.
Create a GIF file.
NOTES • To adjust the sound volume, drag the right side of the video screen up or down.
• To adjust the screen brightness, drag the left side of the video screen up or down.
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Editing videos
1. While viewing a video, tap Edit.
2. Use a variety of effects and edit tools to edit the video.
Automatically create a
15-sec, 30-sec or
60-sec video clip.
Adjust the
resolution.
Revert the edit.
Create a movie using
various effects.
Adjust the video
duration.
Select a section to
change the play speed.
3. Tap SAVE to save changes.
Making a GIF
You can easily make a GIF using recorded video.
See
Making a GIF file
for details.
Deleting files
You can delete files by using one of the following options:
Touch and hold a file from the file list, then tap Delete.
Tap Delete in an album, select files you want to delete, then tap
DELETE.
Deleted files are automatically moved to Trash and they can be restored
to the Gallery within 7 days.
On the Gallery, tap Menu > Trash. Tap Delete to permanently
delete the files. In this case, the files cannot be restore.
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65
Sharing files
You can share a file using one of the following options:
On the photo or video screen, tap Share to share the file using the
desired method.
While viewing a video, tap Options > Share to share the file using the
desired method.
Tap Share from the Albums screen to select one or more files and
share using the desired method.
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66
Google Apps
To use Google apps, a Google Account needs to be registered in your
device first. The Google Account registration window appears automatically
when you use a Google app for the first time (if you didn't register your
account when you initially set up your device). If you do not have a Google
Account, create one from your device. For details on how to use an app,
refer to the Help text in the app.
Drive
Upload, save, open, share, and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Maps
Find your location or the location of a specific place on a map. View
geographical, traffic, or transit information. Get directions to destinations.
Photos
View or share photos or albums saved on your device. Edit or enhance your
photos.
Duo
Make a video call with your family, friends and anyone else who uses the
app.
Chrome
Sign in to Chrome and import opened tabs, bookmarks, and address bar
data from a computer to your device.
Gmail
Register your Google email account in your device to check or send email.
Play Movies & TV
Use your Google Account to rent or purchase movies. Purchased contents
can be played.
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YouTube
Search for and play videos. Upload videos on YouTube to share them with
people around the world.
Play Music
Use your Google Account to purchase music files from Play Store. Play
music files saved on your device.
Google
Use Google to search for web pages, images, news and more by entering
or speaking keywords.
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Messaging
Two apps are preloaded on your phone that allow you to send messages: the
Messaging, and Message+, but only one can be set as your default
messaging app which will enable you to use all of the app's features.
To open the Messaging app
Tap Home > Essentials folder > Messaging.
Using the Messaging app
To use the Messaging features, you must set it as the default messaging
app.
NOTE You can view your messages in the Messaging app without setting it as your default
app, but you can't create a message.
Tap New message to start a new text or multimedia message.
Tap here to create a new message.
Tap an existing message thread to open it.
Tap Delete to delete message threads.
Tap Options to access Search and Settings.
NOTE Pinch in (or spread apart) on your list of messages to resize it for easier viewing or
navigation.
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To delete a message thread from the Messaging window
1. Touch and hold the message thread.
2. Tap Delete in the context menu that opens.
3. Tap DELETE to confirm you want to delete the message thread.
To send a text message
1. Open the Messaging app (set it as your default, if necessary),
then tap New message.
2. Enter the recipient(s) in the To box.
Tap Contacts, select one or more entries from your Contacts, then
tap DONE.
Enter a name (or a partial number), then tap a suggestion displayed
from your Contacts.
Enter a number manually for phone numbers not in your Contacts.
Tap the message box, then enter your message.
Contacts Icon
Tap here to enter the recipient(s) by
selecting from your Contacts.
To Box
Tap here to enter the
recipient(s) manually.
Message Box
Tap here to enter your
message.
Attachment Icon
Tap here to add an attachment to
your message.
If you tap Back while composing a message, it’s automatically saved
as a draft. The Draft on the right side of the message thread indicates
a pending draft message to the recipient. Tap the message thread to
resume composing it.
3. Tap Options > Add subject to add a message subject.
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The subject text appears above the body text in bold letters.
4. Tap Attach to open a dialog box where you can choose the type of
media file to attach to the message.
NOTE
To delete an attachment, simply tap
Delete on the attached file.
5. Tap Send to send the message.
Your sent and received messages appear in the same window, creating a
message thread with that contact.
Receiving and viewing messages
If you receive a message from a contact while in the message window with
the contact, the message will be received without any notification.
Otherwise, you'll receive a new message notification based on the
Notification settings.
If the Show as pop-ups option is enabled, you’ll receive a pop-up
notification on the current screen which you can use to directly reply.
If the message contains a media file, tap the Play to view, watch, or listen
to it. Touch and hold the media file to open a context menu with additional
options.
TIP
While viewing a message thread, you can tap
Call to place a call instead of
sending a message.
To respond to messages you receive
While viewing the received message, tap the message box at the bottom
of the screen, complete your response as necessary, then tap the Send.
Changing Messaging Settings
To change the Messaging settings, open the Messaging app (set it as
your default, if necessary), tap Options > Settings. Messaging
settings include Notification, Blocked numbers, Quick reply, and More.
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Music
Your phone has a music player that lets you play all of your favorite tracks.
To access the Music player, tap
Home > Music.
Switch to the Now playing
playlist.
Add to or remove from your
favorites.
Play in random order.
Adjust the sound volume.
Tap to play from the
beginning of the current file/
Double-tap to play the
previous file/
Touch and hold to rewind.
Select a repeat mode.
Set A
udio effects.
Tap to play the next file/
Touch and hold to
fast-forward.
Pause or play.
Access additional options.
Back to the previous screen.
Playing a song
1. Tap Home > Music.
2. Select a category.
3. Tap the song you want to play.
NOTES • Some file formats may not be supported, depending on the installed software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or copyright laws.
You may have to obtain legal permission before copying a music file. To download
or copy a music file, first check the copyright law for the relevant country.
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Other Music player options
Touch and hold any song in the Music library to access its context menu
which includes: Add to playlist, Delete, Phone ringtone, Caller
ringtones and Details.
Tap Options in the Music library to access its options menu which
includes: Cloud, Select to play, Add to playlist, Share, and Settings.
Exiting the Music player
To exit the Music player, swipe the Status Bar downward, then tap Close
in the upper-right corner of the Music notification.
NOTE If you choose Caller ringtones, tap a desired contact to set it.
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Phone
To open the Phone app
Tap Home > Phone.
Call
Tap here to dial the number that
you entered manually.
Touch and hold
to enter
the plus ( + ) symbol to dial an
international number.
Delete
Tap here to delete incorrect
number(s) (appears after you
begin entering numbers).
Message
Tap here to send a message to
the number that you entered.
Voice Dialer
Tap here to dial by saying the
number.
Moving between the Phone app tabs
Tap any of the Phone app tabs (Dial, Recent, Contacts, and Groups) at the
top of the screen to view that tab. You can also swipe the screen
horizontally to scroll to the other tabs. The current tab is displayed with an
underlined white line.
Making a call by dialing
1. Tap Home > Phone > Dial.
2. Use the dialpad to enter the number you want to call.
3. Tap Call (on the dialpad) to dial the number that you entered.
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Ending a call
Simply tap End on the Call screen to end the call.
If you accessed other device functions while the call was in progress, there
are several ways to return to the Call screen to end the call.
Tap the Ongoing call portal.
Tap Home > Phone.
Drag the Status Bar down, then tap End in the Current call
notification.
NOTE
You can also press the
Power/Lock button to end the call, if you activated this
feature in the Call settings (tap
Options > Call settings > Answer and end calls >
enable the End call with the Power key switch).
Answering or Rejecting Calls
When you receive a phone call, the Incoming call screen opens with the
caller ID and any additional information about the caller that you’ve saved in
the contact's entry. All incoming calls are recorded in the Recent tab.
To answer a call
Drag Answer in any direction to answer the call.
To ignore a call and divert it to Voicemail
Drag Ignore in any direction to ignore the call.
NOTE To silence the incoming call ringer, press either of the Volume buttons.
To ignore a call and send a text message
To display the Ignore with message option on the Incoming call screen,
enable it in the Phone app's Call settings menu.
1. Tap Home > Phone > Options > Call settings.
2. Tap Call blocking & Ignore with message > Allow ignore with message
switch to toggle it On (blue).
TIP Tap Allow ignore with message to manage the predefined text message choices
that can be sent after ignoring a call.
NOTE This feature can only be used to send a message to another mobile phone. It's not
applicable to incoming landline calls.
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Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call, or
send message from the pop-up screen.
NOTE
Tap
Home > Phone > Options > Call settings > More > Incoming voice
call pop-up.
During a Call
One-way Camera
Tap here to share your camera.
Keypad
Tap here to display the keypad.
Mute
Tap here to mute the
microphone during a call.
Camera
Tap here to switch to a video
call.
Bluetooth
Tap here to switch between
using a Bluetooth device and
the phone.
Speaker
Tap here to turn the
speakerphone on or off.
Add Call
Tap here to add a call to the
current conversation.
Options
Tap here to access additional
in-call options
NOTE
Tap
Options on the Call screen to access Contacts.
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Recent Tab
The Recent tab records all of the calls you’ve dialed, received, missed, or
ignored. It offers a convenient way to redial a number, return a call, or add a
number to your Contacts.
Opening the Recent tab
Tap Home > Phone > Recent.
The Recent tab lists your calls chronologically by phone number and call
type. The number in parenthesis indicates the number of calls recorded
for that phone number and type.
Viewing call entry details
Open the Recent tab, then tap an entry to view all of call history for that
phone number and call type. Each one includes the call type (
received,
dialed, missed, and ignored), the date and the time of the call.
Filtering your list of calls
Tap Home > Phone > Recent, and then Options > Filter. Tap the
call type you want to view.
Tap
Back to return to the Recent tab screen.
Dialing a number in the Recent tab
From the Recent tab, tap Call at the right of the call entry.
From the Recent tab, tap the image to the left of the call entry to view
other information saved in your phone’s memory for that contact. Tap a
phone number to dial it.
TIP To insert an area code when you're traveling, touch and hold the entry, then tap
Copy number in the context menu. Change to the Dial tab, touch and hold the
phone number field, tap PASTE, then edit the number as necessary before tapping
the
Call.
Deleting your Recent calls
You can delete the entire list of Recent calls at once or selectively.
1. Tap Home > Phone > Recent.
2. Tap Options.
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Tap Clear to select entries to remove from the list. Checkmark the
entries to delete, tap CLEAR, then CLEAR.
Tap Clear all to remove all of the entries from the list. Tap CLEAR to
confirm you want to delete the entire list.
NOTE You can also select a specific number to be deleted. Touch and hold an entry in the
Recent tab. Tap Clear all logs of this number, then tap CLEAR to confirm.
Speed Dial
Create a Speed Dial
1. Tap Home > Phone > Dial.
2. Tap Options > Speed dial.
3. Tap Add contact and select a name or number to set up a speed dial.
Making a call using Speed Dial
1. Tap Home > Phone > Dial.
2. Touch and hold the Speed dial number.
Managing Multiple Calls
Contact your wireless service provider to find out which call services are
supported.
To switch between current calls
The current call will be placed on hold and you'll be connected with the
other call.
To set up a conference call
Contact your wireless service provider to find out whether they support
conference calls and how many participants you can include.
1. Place a call to the first participant.
2. When you’re connected, tap Add call on the Call screen.
3. Enter a phone number.
Use the Phone app tabs to select a saved number, then tap Call.
OR
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Use the buttons on the dialpad to manually enter a number, then tap
the
Call.
4. After you’re connected, tap Merge on the Call screen. The participant
is added to the conference call and the Call screen indicates a
conference call is active.
Activating Advanced Calling
You can make high-definition voice and video calls, and surf the web while
you talk on the phone, when you add Advanced Calling to your line.
To upgrade to Advanced Calling:
1. Tap Home > Settings > Advanced Calling.
2. Choose what type of Advanced Calling feature(s) you want to use.
Activating Wi-Fi Calling
Wi-Fi Calling allows you to make and receive voice and video calls over a
Wi-Fi network when cellular is not available.
1. Tap Home > Settings > Advanced Calling.
2. Tap Activate Wi-Fi Calling.
3. Tap Wi-Fi Calling On/Off to turn on or off.
4. Tap Update Current Emergency Address to enter the emergency
location information (E911) address then tap SAVE.
This info gets transmitted to the emergency dispatcher for all 911 calls
made over a Wi-Fi network. If address validation fails then the users
will be prompted to enter a new address until a valid address is
entered.
5. Upon successful validation of the address, Wi-Fi Calling turns on.
NOTE You must be connected to a Wi-Fi network to enable this feature.
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QSlide
The QSlide function enables an overlay window on your phone’s display for
easy multi-tasking. The overlay window can be moved, resized, or made
transparent. QSlide windows can be opened directly from the apps that
support the QSlide function.
To open a QSlide window
While using an app that supports QSlide, tap Options, then tap
QSlide.
You can add the QSlide icon to the Home touch buttons bar to allow you
to easily use QSlide.
1. Tap Home > Settings > Display > Home touch buttons > Button
combination.
2. Drag QSlide on the bar to add it to the Home touch buttons bar.
Using QSlide
The QSlide function opens the associated app in a window in the
foreground, allowing you to access other apps in the background. It’s
displayed continuously on the screen until you close it.
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Tap to return to full window view.
Slide to adjust the transparency.
Tap to exit the QSlide function.
Drag to adjust the size of the QSlide window.
NOTE The QSlide function can support up to two windows at the same time. QSlide is
supported only on the following apps: Video, Phone, Contacts, Messaging,
Calendar, Email, and File Manager.
QuickMemo+
QuickMemo+ provides you with the ability to make creative notes using a
variety of options. This advanced notepad feature, unlike other conventional
notepad apps, supports image management and screenshots.
Creating a note
1. Tap Home > Essentials folder > QuickMemo+.
2. Tap Add to create a note, then use the tools and options as needed.
: Tap to save the note you created.
: Tap to undo the most recent action.
: Tap to redo the most recently deleted action.
: Tap to insert text into your memo.
: Tap to draw on your memo. Tap again to select the pen type, size,
color, and transparency.
: Tap to erase pen marks you’ve made on the memo.
: Tap to select a section of your handwritten memo to modify (e.g.,
erase, rotate, expand, shrink, etc.).
: Tap to access additional options.
3. Tap Done to save the note.
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Writing notes on a photo
1. Tap Home > Essentials folder > QuickMemo+.
2. Tap Camera to use the Camera function. Tap Capture to take a
photo, then tap OK.
The photo is automatically inserted in your note.
3. Write notes on the photo.
Tap Pen to write notes by hand on the photo.
Tap Text to enter text below the photo.
4. Tap Done to save the note.
Writing notes on a screenshot
1. While viewing the screen you want to capture, drag the Status Bar
downward and then tap Capture+ in the Quick settings.
The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2. Crop the image (if necessary) and take notes as desired.
Write notes by hand on the photo.
3. Tap Done and save the note to the location of your choice.
Saved notes can be viewed in either QuickMemo+ or Gallery.
To save notes in the same location all the time, select the Use as
default app checkbox before selecting a desired app.
NOTES • You can capture the entire screen by using the scroll capture feature.
• While using an app such as Message and Chrome, drag the notifications panel
downwards and then tap Capture+ > Extended to capture the entire screen you
are currently viewing as a single file.
• This feature is available only on some apps that support the scroll capture feature.
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Managing folders
You can view your notes grouped together by type and easily manage your
memo files.
1. Tap Home > Essentials folder > QuickMemo+.
2. Tap Menu and select a menu item:
All memos: View all notes saved in QuickMemo+.
My memos: View notes created using QuickMemo+.
Photo memos: View notes created using Camera.
Capture+: View notes created using the Capture+ option from the
Status Bar.
Trash: View deleted notes.
New category: Adds a new category. Enter a name and select an
associated graphic.
Settings: Manages (add, delete, rename, and rearrange) your
folder categories. To change the name of a category, tap the category.
NOTE Some folders do not appear when launching QuickMemo+ for the first time.
Disabled folders are enabled and appear when they contain at least one related
note.
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Multi-tasking Feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
1. Tap Recent apps from the Home touch buttons.
Recently-used apps appear.
2. Tap Multi window at the top of the de
3. sired app to use the Multi window feature.
The selected app appears at the top half of the screen.
You can also access this feature doing the following:
1. Touch and hold Recent apps while using an app.
Recently-used apps appear on the split screen.
2. Tap Multi window at the top of the desired app to use the Multi
window feature.
The selected app appears at the bottom half of the screen.
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NOTES
• To deactivate the Multi window feature, touch and hold Multi window on the
Home touch buttons.
• To adjust the size of the split screen, drag Multi window bar at the center of the
screen.
• The Multi window feature is not supported by some LG apps and apps downloaded
from the Play Store.
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap
Recent apps on the Home
touch buttons, then tap the displayed app.
Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap
Multi window at
the top of each app.
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quick share
You can share a photo or video using a desired app immediately after taking
it.
1. Tap Home > Camera, then take a photo or record a video.
2. Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see what
other apps you can use to share your photos and videos.
quick share Icon
NOTES • The app displayed by the quick share icon may vary, depending on the type and
frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
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Settings
Settings
The Settings app allows you to customize and personalize your phone by
setting how its screens look, how it notifies you, how it reacts, and a lot
more.
NOTE Settings that are specific to an app are accessed through its own Settings menu within
the app. For example, the Chrome app has settings specific to your Internet access.
To open the Settings app
Tap Home > Settings.
TIP
The upper-right corner of the Notifications panel also has a
Settings that you can tap
to open the Settings app.
Viewing settings
Tap Options at the upper-right corner of the Settings app, then tap Ta b
view (or List view).
List view Scroll up and down through the list.
Tab view Swipe left and right or tap the tab you want.
NOTE The instructions to perform tasks in this guide are based on the default List view setting.
Wireless Networks
The Wireless Networks category allows you to configure and manage your
device’s wireless radio communications.
Airplane mode
Tap its switch to toggle it ON or OFF. On disables all wireless
connections.
Wi-Fi
With Wi-Fi, you can use high-speed Internet access within the coverage of
the wireless access point (AP). Enjoy wireless Internet using Wi-Fi, without
extra charges.
Connecting to Wi-Fi networks
To use Wi-Fi on your phone you need to access a wireless access point or
‘hotspot’. Some access points are open and you can simply connect to them.
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Others are hidden or use security features. You must configure your phone to
be able to connect to them. Turn off Wi-Fi when you’re not using it to extend
the life of your battery.
Turning Wi-Fi on and connecting to a Wi-Fi network
1. Tap Home > Settings >
Wi-Fi.
2. Tap Wi-Fi ON/OFF to turn Wi-Fi on and start scanning for
available Wi-Fi networks.
3. Tap SEARCH to see a list of active and in-range Wi-Fi networks.
Secured networks are indicated by a lock icon.
4. Tap a network to connect to it.
If the network is secured, you're prompted to enter a password or
other credentials. (Ask your network administrator for details.)
5. The Status Bar displays icons that indicate your Wi-Fi status.
Wi-Fi network settings
Allows you to set up many of your device’s Wi-Fi services.
Options Accesses the Wi-Fi options menu.
Add Wi-Fi Allows you to manually add a Wi-Fi network by entering its name
(SSID), security, and password.
Saved Wi-Fi Displays your saved Wi-Fi networks allowing you to manage
them.
Advanced Wi-Fi Provides additional specific Wi-Fi connection settings.
NOTIFICATIONS
Wi-Fi notification Enable this option to be notified when Wi-Fi networks
are available nearby.
Show Wi-Fi pop-up Enable this option to be notified when a Wi-Fi
network is available when you launch an app.
USEFUL SETTINGS
Manage networks Allows you to specify the order in which your Wi-Fi
networks will be detected. Tap a network to connect to it, view it, forget
it, or modify it.
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Keep Wi-Fi on during sleep Allows you to set the Wi-Fi status when
the screen is off.
Avoid bad Wi-Fi connections Enable this option to use the mobile
network whenever the Wi-Fi network you’re connected to doesn’t have
an Internet connection. (Data usage may apply.)
CONNECTION
Wi-Fi Direct Allows you to connect with Wi-Fi devices without any
access point.
Connect by WPS button Provides information to connect to a secured
Wi-Fi network with a WPS button.
Connect by WPS PIN Provides the WPS PIN to connect to a secured
Wi-Fi network.
PERSONAL
Install certificates Allows you to install certificates from storage.
INFORMATION
MAC address Displays your phone’s MAC address (which may need to
be entered in the router to connect to some wireless networks with
MAC filters).
IP address Displays your phone’s IP address.
Help Displays information about Wi-Fi networks.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1.
On the settings screen, tap Wi-Fi > Options > Advanced Wi-Fi > Wi-Fi
Direct.
Nearby devices that support Wi-Fi Direct automatically appear.
2. Select a device.
Connection occurs when the device accepts the connection request.
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89
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset and
a keyboard. This makes it easier to control the device.
Pairing with another device
You must pair your phone with a Bluetooth device before you connect to it.
1. Tap Home > Settings > Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on and search for the
devices within your phone's range.
Available devices appear automatically.
To refresh the device list, tap SEARCH.
NOTE Only devices set as visible are displayed on the list.
3. Choose the device you want to pair with from the list.
4. Follow the on-screen instructions to perform authentication.
NOTE This step is skipped for previously accessed devices.
Once pairing is successful, your phone will connect to the device.
Sending data via Bluetooth
1. Open the item you want to send, then tap Share.
OR
Touch and hold the item you want to send, then select Share.
OR
Open the item you want to send, then tap Options > Share.
2. Tap Bluetooth to share via Bluetooth.
NOTE The method for selecting an option may vary by data type.
3. Search for and pair with a Bluetooth-enabled device.
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Receiving data via Bluetooth
1. Tap Home > Settings > Bluetooth.
2. Tap Bluetooth ON/OFF to turn Bluetooth on
3. Tap ACCEPT when you receive a data request.
Tethering & Mobile Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
Mobile Hotspot
1. On the Tethering & Mobile Hotspot screen, tap Mobile Hotspot and
then tap the switch to toggle it ON or OFF.
2. Tap Set up Mobile Hotspot, and enter the Wi-Fi name (SSID) and
password.
3. Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4. Enter your device’s Mobile hotspot password on the target device.
NOTES • This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
• More information is available at this web site: http://www.android.com/tether#wifi
Set up Mobile Hotspot Allows you to enter the SSID and security
information for your mobile hotspot.
Manage connections Allows you to control which devices are allowed
to use your device as a hotspot.
Timeout Allows you to set when to turn off your hotspot.
CONNECTED DEVICES
Displays all connected devices.
NOTE
Tap
Options to access mobile hotspot tips and help.
USB tethering Enable this option to allow you to connect via USB. This
option is gray when not connected via USB.
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91
Bluetooth tethering Enable this option to share the phone’s Internet
connection with other Bluetooth devices.
Help Displays help information regarding connecting other devices to your
phone’s Internet connection.
Data usage
Mobile data Enable this option to allow connection to the mobile network.
This switch allows you to manage your mobile data usage (e.g., disconnect
from the mobile network to stop using mobile data and exclusively use a
Wi-Fi network connection for data instead).
Limit mobile data usage Enable this option so you can set the amount of
data that can be used during your cycle date. When that amount is reached,
your mobile data network connection will be disabled.
Alert me about data usage Enable this option so you can set the amount of
data usage that will trigger an alert.
Cycle date The date displayed is your current data usage cycle. Tap it to
change it.
Graph Displays a visual of your data usage. Limit lines are displayed if the
data usage switches are enabled.
Apps list All of the apps that use data are listed.
Options Accesses the Data usage options menu.
Display in MB/GB Changes the data usage units.
Data Saver Allows you to enable the Use Data saver option which
restricts the data that runs in the background. You can set individual apps to
have unrestricted data access when Data saver is enabled.
Show Wi-Fi usage Checkmark this option to display a Wi-Fi tab (in addition
to the Mobile tab) to view your Wi-Fi data usage.
Metered Wi-Fi networks Allows you to select Wi-Fi networks to restrict apps
that run in the background and be notified when downloading large files.
Mobile networks Allows you to set various mobile network settings.
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Advanced Calling
You can make High-Definition Voice and Video Calls, and surf the web while
talking on the phone, when you add Advanced Calling to your line.
Visit verizonwireless.com/AdvancedCalling to learn how.
More
Mobile networks Allows you to set various mobile network settings.
Mobile data Enable this option to allow data access over the mobile
network.
Data roaming Allows you to set when to allow data roaming.
Network type and strength Displays the current network type and the
signal strength.
Access Point Names Allows you to set up APNs for data service.
Roaming state Displays your current roaming state.
View Verizon Account Allows you to set up your Verizon account.
Change carrier Activate your Verizon phone on another network.
VPN Allows you to set up VPNs (Virtual Private Networks). Choose Add
VPN.
Printing Allows you to set up wireless printer(s).
PRINT SERVICES
Cloud Print Searches for available printers.
NOTE
Tap
Options to access Add printer, and Settings.
Wireless Emergency Alerts Allows you to view emergency alerts and
customize your emergency alerts settings.
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93
Device
The Device category allows you to configure and manage the general
device functions such as sound and display options.
Sound
GENERAL
Sound profile Allows you to set your device to Sound, Vibrate only, or
Silent.
SOUND
Volume Allows you to set individual volume levels for ringtone,
notifications, touch feedback, and other media.
Ringtone Allows you to set the ringtone for calls. You can also add and
delete ringtones.
Ringtone ID Enable this option to allow you to set calls to play a specially
composed ringtone.
VIBRATION
Sound with vibration Enable this option to emit sound as well as vibration.
Vibration type Allows you to set the vibration pattern.
ADVANCED SETTINGS
Notification sound Allows you to set the sound heard for new
notifications. You can also add and delete notification sounds.
Vibrate on tap Enable this option to feel a vibration when you tap the
Home touch buttons or app icons.
Sound effects Allows you to set when a sound is emitted to notify you of
an event. Enable Dialing keypad sound, Keyboard sound, Touch sound,
Screen lock sound, Sound when roaming, and set the Emergency tone.
Notifications
GENERAL
Do not disturb Enable this option to allow you to set up and schedule
when to prevent interruptions from notifications. You can set specific
parameters that will override the Priority only setting.
Settings
94
Apps Allows you to set notifications for individual apps including preventing
them from displaying notifications, setting priority, hiding sensitive content,
allowing peeking, and more.
Lock screen Allows you to set the level of privacy for notifications displayed
on your Lock screen.
Display
FONT
Font type Allows you to set the font used for the phone software.
Font size Allows you to set the size of the font used for the phone
software.
Bold text Enable this option to bold the text on the screen.
APPEARANCE
Display size Allows you to set the size for the items and text viewed on
screens without dynamic zoom capability.
Comfort view Enable this option to set a blue light filter to reduce eye
strain. Once enabled, set the level to your preference.
BASIC
Brightness Allows you to set the brightness for the screen or you can
enable the automatic setting.
Auto-rotate screen Enable this option to allow the screen to rotate
automatically based on its orientation.
Screen timeout Allows you to set the amount of time before the screen
times out due to inactivity to conserve your power.
Home touch buttons Allows you to set the buttons displayed at the
bottom of all screens, including color and placement.
ADVANCED SETTINGS
KnockON Enable this option to turn the screen on or off by tapping the
screen twice.
Screen saver Enable this option to display a screen saver when the device
is connected to a holder or charger. Tap Screen saver to select a screen
saver type to display.
Settings
95
Home screen
GENERAL
Select Home Allows you to set the layout for the Home screen. You can
choose the standard Android layout that displays all apps on the Home
screen, a simplified Home screen layout, or a layout that stores all installed
apps separately which allows you to selectively set app shortcuts on your
Home screen.
STYLE
Wallpaper Allows you to set your Home screen background (wallpaper).
Select from Wallpaper gallery, Gallery, Live wallpapers, and Photos.
Screen swipe effect Allows you to set the effect shown when you swipe
to change screens.
Theme Allows you to select a screen theme for your device.
Icon shape Allows you to choose the desired icon shapes on the Home
screen.
LAYOUT
AppFlash Allows you to display the AppFlash feature on the left screen of
the Home screen panel.
Sort apps by Allows you to set how to sort the apps on your Home screen
(either alphabetically or by download date).
Hide apps Allows you to selectively hide apps from the Home screen.
Loop Home screen Enable to allow continuous Home screen scrolling
(loop back to first screen after the last screen).
TIPS
Help Displays information regarding the Home screen items and functions.
Lock screen
SCREEN SECURITY
Select screen lock Allows you to set a screen lock to secure your phone
from unintentional and/or unauthorized use.
Settings
96
Smart Lock Allows you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
CUSTOMIZE
Wallpaper Allows you to set the background for your Lock screen.
Clock Allows you to set where to position the clock on the Lock screen.
Shortcuts Allows you to choose apps to run on your Lock screen. This
setting appears only when a screen lock is set.
Screen swipe effect Allows you to set the screen transition effect to apply
when the screen is unlocked.
Contact info for lost phone Allows you to set text to be displayed on the
Lock screen to identify the phone’s owner.
LOCK TIME
Lock timer Allows you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to inactivity).
Power key instantly locks Enable this option to instantly lock the screen
when the Power/Lock button is pressed. This setting overrides the Security
Lock timer setting.
Gaming
You can configure settings for game tools, screen resolutions and battery
saving feature.
Game tools Tap
ON/OFF to activate this feature. You can launch this
feature by tapping the game tool icon at the bottom of the screen while
playing games.
Game graphics Adjust the game resolutions.
NOTE When you change the resolutions on some games, the screen display feature may
not work properly.
Break time Allows you to set the screen brightness and performance to
apply when you do not touch the screen for 5 minutes.
Settings
97
Application manager
Allows you to view and manage the apps on your device. Tap an entry to
view more information, tap Stop (or Force stop), then OK to stop the app
from running.
Storage
DEVICE STORAGE
Displays the total amount of space used and the available space in your
phone’s memory in text and as a bar graph (unused space is gray). Tap
Internal storage to see your apps and the amount of space they use.
PORTABLE STORAGE
SD card Displays the amount of space used and the total available space in
your memory card. Tap SD card to view the data stored on it.
Allows you to eject (unmount) your microSD card.
To format the memory card, tap SD card > Options > Storage settings
> Format.
Battery
BATTERY INFORMATION
The current percentage of remaining battery power and the charging status
(when charging) are displayed.
Battery usage Displays battery usage information including a graph and
app usage details.
Battery percentage on Status Bar Enable this option to display the battery
level as a percentage on the Status Bar next to the battery icon.
BATTERY SAVER
Battery saver Reduce battery consumption by cutting down some device
settings, such as the display brightness, speed and vibration intensity. The
status bar displays
when power saving mode is on.
Power saving exclusions Select apps to use without any functional
limitation while in power saving or battery optimization mode.
Settings
98
Smart cleaning
Displays the space in use and free space in your phone and allows you to
selectively clean up your files.
Personal
The Personal category allows you to configure, manage, and secure your
personal information.
Location
Tap the switch at the top of its screen to toggle it On or Off. On enables
sharing your location when you search for information and use location-
based apps, such as Maps.
Tap
Options > Scanning to enable Wi-Fi scanning and/or Bluetooth
scanning even when those features are set to off.
Mode Allows you to set how your location is established. This setting is
gray if the Location switch is off.
RECENT LOCATION REQUEST
Displays all of the apps that have requested access to your location. Tap one
to view details.
LOCATION SERVICES
Low power location estimation Enable this option to improve location
performance while conserving battery.
Google Location History Allows you to enable or disable Location History.
When enabled, Google periodically stores and uses your phone’s most
recent location data in connection with your Google Account.
From the Location History screen, tap
Options to view and/or manage
your location data.
Google Location Sharing Location sharing allows you to share real-time
locations (using Location History) with selected people and devices.
Settings
99
Security
Content lock Allows you to set a lock type (password or pattern) for your
QuickMemo+ and Gallery files.
ENCRYPTION
Encrypt SD card Allows you to encrypt or decrypt an external microSD
card data. Encrypted data is not accessible on other devices.
Secure start-up Enable this option to immediately lock the screen when
you turn on the device to help keep it secure. Unlock the screen by entering
the current unlock method, such as a Knock Code, pattern, password, or
PIN. Until the screen is unlocked, you cannot receive most phone calls, text
messages, alarms, notifications, and more.
NOTES • If the password is entered incorrectly more than a specific number of times, the
device will automatically factory reset. Be sure to remember the password.
• If you forget your decryption password, you must factory reset the device to use
it again. Resetting will delete all of the user data saved before the reset.
SIM CARD LOCK
Set up SIM card lock Allows you to lock your SIM card with a PIN. After it’s
set, you can change it in this menu.
PASSWORDS
Make passwords visible Enable this option to briefly show each character
of the password as you type it so you can see what you’ve entered.
PHONE ADMINISTRATION
Phone administrators Allows you to view and selectively disable phone
administrators.
Unknown sources Enable this option to allow installation of non-Play Store
apps.
CREDENTIAL STORAGE
Credential protection Displays the current storage type.
Certificate management Allows you to manage your secure certificates.
Trusted credentials Shows system root CA certificates and user added
CA certificates.
Settings
100
User credentials Allows you to view and modify stored secure
certificates.
Install from storage Allows you to install a secure certificate from
storage.
Clear credentials Allows you to delete user added secure certificates
and related credentials.
ADVANCED
Trust agents Allows you to view and selectively disable Trust agents.
Screen pin Allows you to selectively pin an app to your screen. Enable this
option to be able to designate only a single app that can be used until you
unpin it. This is helpful when allowing children to use your phone.
Usage access Allows you to enable or disable the apps that can view your
phone’s app usage.
Options accesses Memory, Show system, Reset app
preferences, and Reset default apps.
Accounts
Auto-sync data Enable this option to automatically sync all accounts you’ve
added on your phone.
ACCOUNTS
Displays all of your added accounts. Tap one to view and/or manage (e.g.,
change details, access, sync settings, etc.) it.
ADD ACCOUNT Allows you to add accounts to your phone.
Language & input
Language Allows you to set a main language for your phone’s operating
software and also add other languages.
KEYBOARD & INPUT METHODS
Default Displays the name of the current keyboard. Tap to change it.
LG Keyboard Allows you to change the settings for the LG keyboard.
Select languages Allows you to set multiple languages to be used on
the LG keyboard.
Settings
101
English Displays the keyboard type for the selected language. Tap to
change it.
GENERAL
Keyboard height and layout Allows you to adjust various height and
layout options for your keyboard to make it easier for you to use.
These options include QWERTY layout, Extended keyboard,
Keyboard height, Keyboard type in landscape, and One-handed
operation.
Word suggestions Enable this option to show predicted words in the
selection box as you type. Tap Word suggestions for additional
options, such as Emoticons, Next word, Personal dictionary,
Update word suggestions, and Clear suggestion history.
ADVANCED
Path input Enable this option to enter a word by drawing a path
through all of its letters.
Auto-correction Allows you to set your level of automatic word
correction for each of your keyboard languages.
More Allows you to set other keyboard options to enhance your text
input. Options include Vibrate on keypress, Sound on keypress,
Pop-up on keypress, Auto-capitalization, Auto-punctuation, and
Touch and hold time.
TIPS
Help Displays information regarding text input.
Google voice typing Allows you to change the settings for voice input.
Languages Allows you to set the default language for Google voice
typing and set additional languages.
“Ok Google” detection Allows you to start the Google voice search by
saying "OK Google". You can also personalize the Google voice model.
Hands-free Allows you to set which connected devices will allow voice
requests when the device is locked.
Speech output Allows you to set when to use speech output.
Settings
102
Offline speech recognition Allows you to manage downloaded
languages.
Block offensive words Enable this setting to hide recognized offensive
text.
Bluetooth headset Enable this setting to record audio through a
connected Bluetooth headset.
SPEECH
Text-to-speech output Allows you to set the preferred speech engine,
speech rate, and pitch change. You can listen to an example and view the
default language status.
MOUSE/TRACKPAD
Pointer speed Allows you to set the pointer speed on a slide bar.
Reverse buttons Enable this option to reverse the mouse buttons to
use the primary button on the right.
Backup & reset
LG MOBILE SWITCH & BACKUP
LG Mobile Switch Allows you to copy data from a previous device to a
new device. You can transfer data using a USB cable, wireless network, and
SD card.
NOTES • Data in a Google account will not be backed up. When you synchronize your
Google account, Google apps, Google contacts, Google calendar, Google memo
app data and apps downloaded from the Play Store are stored on the Drive app
automatically.
• Fully charge the battery before transferring data to avoid unintentional powering
off during the process.
Backup & restore Allows you to back up your data to internal storage or SD
card. You can also restore your data from a previous backup.
WARNING! Resetting your device may delete backup files saved in storage. Make sure to
copy and store the important backup files to your PC.
Settings
103
GOOGLE BACKUP
Back up my data Enable this option to automatically backup your data to
Google servers.
Backup account Allows you to identify which account(s) to backup. You can
also add new accounts.
Automatic restore Enable this option to automatically restore your device
to its previous state when you reinstall an app.
RESET
Network settings reset Allows you to reset all of the network settings.
Factory data reset Allows you to erase all of the data on the phone. Read
the warning, then tap RESET PHONE. Tap Delete all to confirm and reset
the phone.
Reset settings Allows you to restore the default system settings.
Google services
Allows you to manage your Google apps and account settings.
Settings
104
System
The System category allows you to view and manage various system
settings.
Shortcut keys
Tap the switch at the top of its screen to toggle it On or Off. On enables the
Volume buttons to directly launch apps when the screen is turned off or
locked.
Press the Volume Up button twice to open the Capture+ app.
Press the Volume Down button twice to launch the Camera app.
Date & time
BASIC
Enable the Auto-date & time option or tap Set date and/or Set time to use
a date/time other than the one provided by the network.
Enable the Auto-time zone option or tap Select time zone to use a time
zone other than the one provided by the network.
TIME FORMAT
Use 24-hour format Enable this option to display the time using the
24-hour format (e.g., 13:00 instead of 1:00 PM).
Accessibility
TYPE
Vision Sets options for people with impaired sight.
TalkBack Enable this option to hear verbal feedback when you tap the
screen. To select an item, tap it, then double-tap it. To scroll, use three
fingers to swipe across the screen. Tap TalkBack to access and adjust
the TalkBack settings.
Message/call voice notifications Enable this option to set your phone
to automatically read your incoming calls and/or messages outloud. Tap
Message/call voice notifications to modify your notification settings for
Calls, Messages, Read messages, and Message/call voice
notifications language.
Settings
105
Font size Allows you to set the size of the screen text.
Bold text Enable this option to bold the text on the screen.
Display size Allows you to set the size for displayed screen items (e.g.,
icons, text, etc.). Changing the size may affect item positioning on the
screen.
Touch zoom Enable this option to allow you to triple-tap the screen to
zoom in and out.
Window zoom Enable this option to activate a magnifying window. Use
two fingers to drag it to other positions on the screen. When activated,
you can zoom in or out within the window and set the window's color
inversion. Tap Window zoom to view information and adjust its settings.
Large mouse pointer Enable this option to increase the size of the
mouse pointer.
High contrast screen Enable this option to change the background color
to black for a high contrast screen.
Screen color inversion Enable this option to invert the screen colors for
higher contrast.
Screen color adjustment Enable this option to allow you to adjust the
screen’s hue and contrast. Tap Screen color adjustment to adjust it.
Grayscale Enable this option to switch the screen to grayscale mode.
End call with the Power key Enable this option to allow you to press
the Power/Lock button to end a call.
Hearing Sets options for people with impaired hearing.
Captions Enable this option to allow your phone to display caption text.
Tap Captions to access and adjust its settings.
Flash alerts Enable this option to enable the camera’s flash to blink to
notify you of incoming calls, messages, and alarms.
Mute all sounds Enable this option to silence all phone sounds and
lower the volume from the earpiece.
Audio channel Allows you to set the audio type.
Settings
106
Sound balance Move the slider on the bar to set the sound balance
between the left and right channel.
Dexterity and interaction Sets options for people with impaired motor
skills.
DEXTERITY
Touch assistant Turn on the touch board to make buttons and gestures
easier to use.
Touch input Enter text by touching and holding the screen or modify it
by simply touching the screen.
Touch and hold delay Allows you to set how long you need to touch
an item before the device reacts.
Ignore repeated taps Allows you to set how the device interprets
your tap action.
Physical keyboard Allows you to customize specified key settings.
Key repeat Enable this option to set how the device reacts when a
key is held. Tap Key repeat to set the delay before the key entry will
be repeated and the key repeat interval.
Sticky keys Enable this option to allow you to press modifier keys
without having to press and hold.
Sticky keys shortcut Enable this option to enable the Shift button as
a shortcut to Sticky keys.
Slow keys Enable this option to set a delay time before input is
displayed.
Auto mouse click Enable this option to automatically activate the cursor
where the pointer stops. Tap Auto mouse click to set its delay time.
Touch and hold for calls Enable this option to allow you to touch and
hold the Answer or Ignore icon on the Incoming call screen (instead of
swiping).
Screen timeout Allows you to set the amount of time before the
backlight turns off automatically.
Settings
107
INTERACTION
Touch control areas Enable this option to allow you to restrict access to
a specified portion of the screen.
GENERAL
Accessibility features shortcut Enable this option to allow quick, easy
access to selected features when you triple-tap
Home. Tap Accessibility
features shortcut to select the desired features.
Auto-rotate screen Enable this option to automatically rotate the screen
based on the phone’s orientation.
SERVICES
Select to Speak Allows you to tap items to hear spoken feedback.
Switch Access Tap the switch at the top of its screen to toggle it ON or
OFF. On allows you to use the switch for selected features. Tap OK, then
tap SETTINGS to set it up.
My Verizon Guided Navigation When Assistive touch service is active,
your device provides access to read the elements present on the screen.
This is used by the My Verizon app to provide assistive tutorials to navigate.
About phone
View information about your phone including Phone name, Network,
Status, Battery, Hardware info, Software info, and Legal info.
System updates
Check for new system update Allows you to check for any available updates
for your phone.
Show system update history Allows you to view your system update
history.
Use Software Upgrade Assistant Displays information regarding how to
use system updates.
SYSTEM UPDATE STATUS Displays your last update information.
108
Appendix
Phone Software Update
LG Mobile phone software update from the Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your phone
to a newer version from the Internet without needing to visit a service
centre. This feature will only be available if and when LG makes a newer
firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure you
check all instructions and notes that appear at each step before proceeding.
Please note that removing the USB cable during the upgrade may seriously
damage your mobile phone.
NOTE LG reserves the right to make firmware updates available only for selected models
at its own discretion and does not guarantee the availability of the newer version of
the firmware for all handset models.
Appendix
109
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been
reset to factory settings without your permission. For example, if your
device is lost, stolen, or wiped, only someone with your Google account or
screen lock information can use the device.
All you need to make sure your device is protected is:
Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless your
screen is unlocked.
Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can’t finish the setup
process until your Google account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google account password if you need to do a factory reset. This
ensures that you or someone you trust is doing the reset.
NOTE Do not forget the Google account and password you had added to your device prior
to performing a factory reset. If you can’t provide the account information during the
setup process, you won’t be able to use the device at all after performing the factory
reset.
Appendix
110
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost
of media, shipping, and handling) upon email request to opensource@lge.
com.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Trademarks
• Google is a trademark of Google Inc.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
•
Appendix
111
More Information
Guide to data movement
For the data that can be exchange between LG devices or between the LG
device and a third party device, see the following table.
Division Item details
LG device
→
LG device
Third party
Android
device
→
LG device
iOS device
→
LG device
Personal
data
Contacts, messages, dial logs,
calendar, voice recordings
Supported Supported Supported
Memos Supported
Not
Supported
Supported
Alarms Supported
Not
Supported
Not
Supported
Media
data
Photos, videos, songs, documents Supported Supported Supported
Screen
settings
Home screen settings
(folders and widgets)
Supported
Not
Supported
Not
Supported
Lock screen settings
(screenlock settings excluded)
Supported
Not
Supported
Not
Supported
Apps
Downloaded apps Supported Supported
-
Personal data of the downloaded app Supported
Not
Supported
Others
Public certificate Supported Supported
Not
Supported
Settings (Wi-Fi, Bluetooth, Calls,
sound & notification, accessibility,
battery)
Supported
Not
Supported
Not
Supported
NOTE Some data may not be transmitted depending on the software version, app version,
operating system, manufacturer or service provider’s policy.
112
Safety
Safety Information
Important Information
This user guide contains important information on the use and operation of
this device. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the device. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
HAC Statement
This device has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this device that have not been tested yet for
use with hearing aids. It is important to try the different features of this
device thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this device for information on
hearing aid compatibility. If you have questions about return or exchange
policies, consult your service provider or device retailer.
This mobile phone has a Hearing Aid Mode that, when activated, may
reduce interference with some hearing aid models.
FCC RF Exposure Information
WARNING! Read this information before operating the device.
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted an
updated safety standard for human exposure to Radio Frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
U.S. and international standards bodies. The design of this device complies
with the FCC guidelines and these international standards.
Safety
113
Body-worn Operation
This device was tested for typical use with the back of the device kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure
requirements, a minimum separation distance of 0.39 inches (1.0 cm) must
be maintained between the user’s body and the back of the device. Any
belt-clips, holsters, and similar accessories containing metallic components
may not be used. Avoid the use of accessories that cannot maintain 0.39
inches (1.0 cm) distance between the user’s body and the back of the
device and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information about Radio Frequency
Emissions
Your wireless device, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless devices.
Are wireless devices safe?
Scientific research on the subject of wireless devices and radio frequency
(“RF”) energy has been conducted worldwide for many years, and
continues. In the United States, the Food and Drug Administration (“FDA”)
and the Federal Communications Commission (“FCC”) set policies and
procedures for wireless devices. The FDA issued a website publication on
health issues related to cell phone usage where it states, “The scientific
community at large… believes that the weight of scientific evidence does
not show an association between exposure to radiofrequency (RF) from cell
phones and adverse health outcomes. Still the scientific community does
recommend conducting additional research to address gaps in knowledge.”
That research is being conducted around the world and FDA continues to
monitor developments in this field. You can access the joint FDA/FCC
website at http://www.fda.gov (under “c” in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at (888) 463-
6332 or (888) INFO-FDA.
Safety
114
In June 2000, the FDA entered into a cooperative research and
development agreement through which additional scientific research is
being conducted. The FCC issued its own website publication stating that
“there is no scientific evidence that proves that wireless device usage can
lead to cancer or a variety of other problems, including headaches, dizziness
or memory loss.” This publication is available at http://www.fcc.gov/cgb/
cellular.html or through the FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless devices in the United States. Before a wireless device model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC.
One of these limits is expressed as a Specific Absorption Rate, or “SAR.”
SAR is a measure of the rate of absorption of RF energy in the body. Tests
for SAR are conducted with the device transmitting at its highest power
level in all tested frequency bands. Since 1996, the FCC has required that
the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,
averaged over one gram of tissue.
Although the SAR is determined at the highest power level, the actual SAR
value of a wireless device while operating can be less than the reported
SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
device to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at https://www.fcc.
gov/consumers/guides/specific-absorption-ratesar-cell-phones-what-it-
means-you. You may also wish to contact the manufacturer of your device.
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take
to minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF,
as the exposure level drops off dramatically with distance. The FDA/FCC
website states that “hands-free kits can be used with wireless devices for
Safety
115
convenience and comfort. These systems reduce the absorption of RF
energy in the head because the device, which is the source of the RF
emissions, will not be placed against the head. On the other hand, if the
device is mounted against the waist or other part of the body during use,
then that part of the body will absorb more RF energy. Wireless devices
marketed in the U.S. are required to meet safety requirements regardless
of whether they are used against the head or against the body. Either
configuration should result in compliance with the safety limit.” Also, if you
use your wireless device while in a car, you can use a device with an
antenna on the outside of the vehicle. You should also read and follow your
wireless device manufacturer’s instructions for the safe operation of your
device.
Do wireless devices pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from using
wireless devices at all.” For example, the Stewart Report from the United
Kingdom [“UK”] made such a recommendation in December 2000. In this
report a group of independent experts noted that no evidence exists that
using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly
precautionary; it was not based on scientific evidence that any health
hazard exists. A copy of the UK’s leaflet is available at http://www.dh.gov.uk
(search “mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11
ORQ, United Kingdom. Copies of the UK’s annual reports on mobile phones
and RF are available online at http://www.hpa.org.uk/radiation/ (search
“mobile”). Parents who wish to reduce their children’s RF exposure may
choose to restrict their children’s wireless device use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites
current as of April 2005):
Safety
116
U.S. Food and Drug Administration
FDA Consumer magazine November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “c” in the subject index, select Cell Phones >
Research.)
U.S. Federal Communications Commission
445 12th Street, S.W. Washington, D.C.20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street Ottawa, Ontario K1R 7X9 Canada
Telephone: (613) 991-6990
http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120
World Health Organization
Avenue Appia 20 1211 Geneva 27 Switzerland
Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1
85764 Oberschleissheim Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor Washington, D.C. 20036
Telephone: (202) 293-8020
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http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800 Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and
Radiation (COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model device meets the government’s requirements for exposure to
radio waves. Your wireless device is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for exposure
to Radio Frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the device transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
device while operating can be well below the maximum value. Because the
device is designed to operate at multiple power levels to use only the
power required to reach the network, in general, the closer you are to a
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wireless base station antenna, the lower the power output. Before a device
model is available for sale to the public, it must be tested and certified to
the FCC that it does not exceed the limit established by the government-
adopted requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the body) as required
by the FCC for each model.
The highest SAR values are:
• Head: 1.15 W/kg
• Body (Body-worn/Hotspot): 0.90 W/kg
(Body measurements differ among device models, depending upon
available accessories and FCC requirements).
While there may be differences between SAR levels of various devices and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model device is on file with
the FCC and can be found under the Display Grant section of http://www.
fcc.gov/oet/fccid after searching on FCC ID ZNFX210VPP.
Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in
measurements.
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FCC Hearing-Aid Compatibility (HAC) Regulations
for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC)
Report and Order in WT Docket 01-309 modified the exception of wireless
devices under the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless devices be compatible with hearing-aids. The intent
of the HAC Act is to ensure reasonable access to telecommunications
services for persons with hearing disabilities.
While some wireless devices are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
interference noise, and devices also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for wireless
devices, to assist hearing device users to find devices that may be
compatible with their hearing devices. Not all devices have been rated.
Devices that are rated have the rating on their box or a label located on the
box.
The ratings are not guaranteed. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated device
successfully. Trying out the device with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than devices that are not
labeled. M4 is the better/higher of the two ratings.
T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to
generate less interference to hearing devices than devices that are not
labeled. T4 is the better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings
mean that the hearing device is relatively immune to interference noise. The
hearing aid and wireless device rating values are then added together.
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A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the
wireless device meets the M3 level rating, the sum of the two values equal
M5. This should provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless device. “Normal usage”
in this context is defined as a signal quality that’s acceptable for normal
operation.
The M mark is intended to be synonymous with the U mark. The T mark is
intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS). The U and UT marks are referenced in Section 20.19 of the FCC
Rules. The HAC rating and measurement procedure are described in the
American National Standards Institute (ANSI) C63.19 standard.
To ensure that the Hearing Aid Compatibility rating for your device is
maintained, secondary transmitters such as Bluetooth
®
and WLAN
components must be disabled during a call.
For information about hearing aids and digital wireless devices:
Wireless Devices and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control
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The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Caution! Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes the use of headphones
(including headsets, earbuds and Bluetooth or other wireless devices).
Exposure to very loud sound has also been associated in some studies with
tinnitus (a ringing in the ear), hypersensitivity to sound and distorted
hearing. Individual susceptibility to noise-induced hearing loss and other
potential hearing problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some common sense recommendations
when using any portable audio device:
• Set the volume in a quiet environment and select the lowest volume at
which you can hear adequately.
• When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear
what you are listening to.
• Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise-
cancelling headphones to block out background environmental noise.
• Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
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• Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary
hearing loss might cause unsafe volumes to sound normal.
• Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld
devices.
Exposure to Radio Frequency Signal
Your wireless handheld portable device is a low power radio transmitter and
receiver. When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Those guidelines are consistent with the safety standards previously set by
both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
* American National Standards Institute; National Council on Radiation
Protection and Measurements; International Commission on Non-
Ionizing Radiation Protection.
Those standards were based on comprehensive and periodic evaluations of
the relevant scientific literature. For example, over 120 scientists, engineers,
and physicians from universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI Standard
(C95.1).
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Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless device.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a handheld
wireless device and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the device more than six (6) inches from their
pacemaker when the device is turned ON;
• Should not carry the device in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the device OFF immediately if there is any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the
event of such interference, you may want to consult your service provider
(or call the customer service line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
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Health Care Facilities
Turn your device OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may use
equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your device OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your device while in the air. Switch OFF your
device before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your device OFF when in
a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs
and instructions.
Potentially Explosive Atmosphere
Turn your device OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas
with a potentially explosive atmosphere are often, but not always marked
clearly. Potential areas may include: fueling areas (such as gasoline
stations); below deck on boats; fuel or chemical transfer or storage facilities;
vehicles using liquefied petroleum gas (such as propane or butane); areas
where the air contains chemicals or particles (such as grain, dust, or metal
powders); and any other area where you would normally be advised to turn
off your vehicle engine.
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For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Part 15.19 Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Part 15.21 Statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
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• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Safety Information
Please read and observe the following information for safe and proper use
of your device and to prevent damage.
Violation of the instructions may cause minor or serious damage to
the product.
• Do not disassemble or open crush, bend or deform, puncture or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the
battery, immerse or expose to water or other liquids, expose to fire,
explosion or other hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with
the system per CTIA Certification Requirements for Battery System
Compliance to IEEE1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage, or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to
contact battery terminals.
• Replace the battery only with another battery that has been qualified with
the system per this standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other hazard. Only
authorized service providers shall replace battery (if the battery is non-
user replaceable).
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
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• Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
• Improper battery use may result in a fire, explosion or other hazard.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery charger vertically into the wall power socket.
• Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your device.
• Use the correct adapter for your device when using the battery charger
abroad.
Battery Information and Care
• Always unplug the charger from the wall socket after the device is fully
charged to save unnecessary power consumption of the charger.
• Please read the manual of the specified charger for information about its
charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not
use the plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your device, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your
device in a pocket or bag without covering the receptacle of the device
(power plug pin), metallic articles (such as a coin, paperclip or pen) may
short-circuit the device. Always cover the receptacle when not in use.
• Recharge the device after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
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• Please use only an approved charging accessory to charge your LG
device. Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your device and void the
warranty.
• The charging temperature range is between 0 °C/32 °F and 35 °C/95 °F.
Do not charge the battery out of the recommended temperature range.
Charging out of the recommended range might cause heat to be
generated or serious damage to the battery. It might also cause the
deterioration of the battery’s characteristics and cycle life.
• Do not use or leave the device in direct sunlight or in a car heated by
sunshine. The device may generate excessive heat, smoke, or flame. It
also might cause deterioration of device’s characteristics or cycle life.
• If the skin or cloth is smeared with liquid from the battery, wash with
fresh water. It may cause skin inflammation.
• Please take your device to an authorized service center immediately if this
occurs.
• Do not handle the device with wet hands while it is being charged. It may
cause an electric shock or seriously damage your device.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
• Do not place or answer calls while charging the device as it may short-
circuit the device and/or cause electric shock or fire.
• Talking on your device for a long period of time may reduce call quality
due to heat generated during use.
Explosion, Shock, and Fire Hazards
• Do not put your device in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
• Unplug the power cord prior to cleaning your device, and clean the power
plug pin when it’s dirty.
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• When using the power plug, ensure that it’s firmly connected. If not, it
may cause excessive heat or fire.
• If you put your device in a pocket or bag without covering the receptacle
of the device (power plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the device and may cause an explosion. Always
cover the receptacle when not in use.
• Do not charge while the device or charging cable is wet or contains
moisture. This can cause fire, electric shock, injury or damage to the
device.
General Notice
• Do not place items containing magnetic components, such as a credit
card, phone card, bank book, or subway ticket, near your device. The
magnetism of the device may damage the data stored in the magnetic
strip.
• Talking on your device for a long period of time may reduce call quality
due to heat generated during use.
• When the device is not used for a long period time, store it in a safe place
with the power cord unplugged.
• Using the device in proximity to receiving equipment (i.e., TV or radio)
may cause interference to the device.
• Do not immerse your device in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
• Do not paint your device.
• The data saved in your device might be deleted due to careless use,
repair of the device, or upgrade of the software. Please backup your
important phone numbers. (Ringtones, text messages, voice messages,
pictures, and videos could also be deleted.) The manufacturer is not liable
for damage due to the loss of data.
• When you use the device in public places, set the ringtone to vibration so
you don’t disturb others.
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• Do not turn your device on or off when putting it to your ear.
• Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely.
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and
Radiological Health Consumer Update on Mobile Phones:
1. Do wireless devices pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless devices. There is no proof, however, that
wireless devices are absolutely safe. Wireless devices emit low levels of
Radio Frequency (RF) energy in the microwave range while being used.
They also emit very low levels of RF when in standby mode. Whereas high
levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological
effects may occur, but such findings have not been confirmed by additional
research. In some cases, other researchers have had difficulty in
reproducing those studies, or in determining the reasons for inconsistent
results.
2. What is the FDA’s role concerning the safety of wireless devices?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless devices before they can be sold, as it
does with new drugs or medical devices. However, the agency has
authority to take action if wireless devices are shown to emit Radio
Frequency (RF) energy at a level that is hazardous to the user. In such a
case, the FDA could require the manufacturers of wireless devices to notify
users of the health hazard and to repair, replace, or recall the devices so
that the hazard no longer exists. Although the existing scientific data do not
justify FDA regulatory actions, the FDA has urged the wireless device
industry to take a number of steps, including the following:
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• Support needed research into possible biological effects of RF of the type
emitted by wireless devices;
• Design wireless devices in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
• Cooperate in providing users of wireless devices with the best possible
information on possible effects of wireless device use on human health.
The FDA belongs to an interagency working group of the federal agencies
that have responsibility for different aspects of RF safety to ensure
coordinated efforts at the federal level. The following agencies belong to
this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless devices with the
Federal Communications Commission (FCC). All devices that are sold in the
United States must comply with FCC safety guidelines that limit RF
exposure. The FCC relies on the FDA and other health agencies for safety
questions about wireless devices.
The FCC also regulates the base stations that the wireless device networks
rely upon. While these base stations operate at higher power than do the
wireless devices themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can
get from wireless devices. Base stations are thus not the subject of the
safety questions discussed in this document.
3. What kinds of devices are the subject of this update?
The term “wireless device” refers here to handheld wireless devices with
built-in antennas, often called “cell,” “mobile,” or “PCS” devices. These
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types of wireless devices can expose the user to measurable Radio
Frequency (RF) energy because of the short distance between the device
and the user’s head.
These RF exposures are limited by FCC safety guidelines that were
developed with the advice of the FDA and other federal health and safety
agencies. When the device is located at greater distances from the user,
the exposure to RF is drastically lower because a person’s RF exposure
decreases rapidly with increasing distance from the source. The so-called
“cordless devices,” which have a base unit connected to the telephone
wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many
studies have suffered from flaws in their research methods. Animal
experiments investigating the effects of Radio Frequency (RF) energy
exposures characteristic of wireless devices have yielded conflicting results
that often cannot be repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies
that showed increased tumor development used animals that had been
genetically engineered or treated with cancer-causing chemicals so as to be
pre-disposed to develop cancer in the absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours per day. These
conditions are not similar to the conditions under which people use
wireless devices, so we do not know with certainty what the results of
such studies mean for human health. Three large epidemiology studies have
been published since December 2000. Between them, the studies
investigated any possible association between the use of wireless devices
and primary brain cancer, glioma, meningioma, or acoustic neuroma,
tumors of the brain or salivary gland, leukemia, or other cancers. None of
the studies demonstrated the existence of any harmful health effects from
wireless device RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of device
use in these studies was around three years.
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5. What research is needed to decide whether RF exposure from wireless
devices poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless devices would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few
years. However, very large numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one exists. Epidemiological
studies can provide data that is directly applicable to human populations,
but ten or more years follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between
the time of exposure to a cancer-causing agent and the time tumors
develop — if they do — may be many, many years. The interpretation of
epidemiological studies is hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless devices. Many factors affect this
measurement, such as the angle at which the device is held, or which
model of device is used.
6. What is the FDA doing to find out more about the possible health
effects of wireless device RF?
The FDA is working with the U.S. National Toxicology Program and with
groups of investigators around the world to ensure that high priority animal
studies are conducted to address important questions about the effects of
exposure to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of
new research programs around the world. The project has also helped
develop a series of public information documents on EMF issues.
The FDA and the Cellular Telecommunications & Internet Association (CTIA)
have a formal Cooperative Research And Development Agreement (CRADA)
to do research on wireless device safety. The FDA provides the scientific
oversight, obtaining input from experts in government, industry, and
academic organizations. CTIA-funded research is conducted through
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contracts with independent investigators. The initial research will include
both laboratory studies and studies of wireless device users. The CRADA
will also include a broad assessment of additional research needs in the
context of the latest research developments around the world.
7. How can I find out how much Radio Frequency energy exposure I can
get by using my wireless device?
All devices sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in
consultation with the FDA and the other federal health and safety agencies.
The FCC limit for RF exposure from wireless devices is set at a Specific
Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is
consistent with the safety standards developed by the Institute of Electrical
and Electronic Engineering (IEEE) and the National Council on Radiation
Protection and Measurement. The exposure limit takes into consideration
the body’s ability to remove heat from the tissues that absorb energy from
the wireless device and is set well below levels known to have effects.
Manufacturers of wireless devices must report the RF exposure level for
each model of device to the FCC. The FCC website (http://www.fcc.gov/oet/
rfsafety) gives directions for locating the FCC identification number on your
device so you can find your device’s RF exposure level in the online listing.
8. What has the FDA done to measure the Radio Frequency energy
coming from wireless devices?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless devices and other wireless handsets with the participation
and leadership of FDA scientists and engineers. The standard,
“Recommended Practice for Determining the Spatial-Peak Specific
Absorption Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental Techniques,” sets forth the first
consistent test methodology for measuring the rate at which RF is
deposited in the heads of wireless device users. The test method uses a
tissue-simulating model of the human head.
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Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
device. SAR is the measurement of the amount of energy absorbed in
tissue, either by the whole body or a small part of the body. It is measured
in watts/kg (or milliwatts/g) of matter. This measurement is used to
determine whether a wireless device complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio Frequency
energy from my wireless device?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless device will reduce RF exposure. If you must conduct
extended conversations by wireless device every day, you could place more
distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a
headset and carry the wireless device away from your body or use a
wireless device connected to a remote antenna. Again, the scientific data
does not demonstrate that wireless devices are harmful. But if you are
concerned about the RF exposure from these products, you can use
measures like those described above to reduce your RF exposure from
wireless device use.
10. What about children using wireless devices?
The scientific evidence does not show a danger to users of wireless
devices, including children and teenagers. If you want to take steps to lower
exposure to Radio Frequency (RF) energy, the measures described above
would apply to children and teenagers using wireless devices. Reducing the
time of wireless device use and increasing the distance between the user
and the RF source will reduce RF exposure. Some groups sponsored by
other national governments have advised that children be discouraged from
using wireless devices at all. For example, the government in the United
Kingdom distributed leaflets containing such a recommendation in
December 2000.
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They noted that no evidence exists that using a wireless device causes
brain tumors or other ill effects. Their recommendation to limit wireless
device use by children was strictly precautionary; it was not based on
scientific evidence that any health hazard exists.
11. What about wireless device interference with medical equipment?
Radio Frequency (RF) energy from wireless devices can interact with some
electronic devices. For this reason, the FDA helped develop a detailed test
method to measure Electro Magnetic Interference (EMI) of implanted
cardiac pacemakers and defibrillators from wireless telephones. This test
method is now part of a standard sponsored by the Association for the
Advancement of Medical Instrumentation (AAMI). The final draft, a joint
effort by the FDA, medical device manufacturers, and many other groups,
was completed in late 2000. This standard will allow manufacturers to
ensure that cardiac pacemakers and defibrillators are safe from wireless
device EMI.
The FDA has tested hearing aids for interference from handheld wireless
devices and helped develop a voluntary standard sponsored by the Institute
of Electrical and Electronic Engineers (IEEE). This standard specifies test
methods and performance requirements for hearing aids and wireless
devices so that no interference occurs when a person uses a “compatible”
device and a “compatible” hearing aid at the same time. This standard was
approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless devices for possible
interactions with other medical devices. Should harmful interference be
found to occur, the FDA will conduct testing to assess the interference and
work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
FDA web page on wireless devices
http://www.fda.gov/Radiation-EmittingProducts/RadiationEmit
tingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/
default.htm
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Federal Communications Commission (FCC) RF Safety Program
http://www.fcc.gov/oet/rfsafety
International Commission on Non-lonizing Radiation Protection
http://www.icnirp.de
World Health Organization (WHO) International EMF Project
http://www.who.int/emf
National Radiological Protection Board (UK)
http://www.hpa.org.uk/radiation/
Driving
Check the laws and regulations on the use of wireless devices in the areas
where you drive and always obey them. Also, if using your device while
driving, please observe the following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving
conditions or the law require it.
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10 Driver Safety Tips
Your wireless device gives you the powerful ability to communicate by
voice almost anywhere, anytime. An important responsibility accompanies
the benefits of wireless devices, one that every user must uphold.
When operating a car, driving is your first responsibility. When using your
wireless device behind the wheel of a car, practice good common sense
and remember the following tips:
1. Get to know your wireless device and its features, such as speed dial
and redial. Carefully read your instruction manual and learn to take
advantage of valuable features most devices offer, including automatic
redial and memory. Also, work to memorize the device keypad so you
can use the speed dial function without taking your attention off the
road.
2. When available, use a hands-free device. A number of hands-free
wireless device accessories are readily available today. Whether you
choose an installed mounted device for your wireless device or a speaker
phone accessory, take advantage of these devices if available to you.
3. Make sure you place your wireless device within easy reach and where
you can reach it without removing your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voicemail
answer it for you.
4. Suspend conversations during hazardous driving conditions or situations.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the road.
5. Don’t take notes or look up phone numbers while driving. If you are
reading an address book or business card, or writing a “to-do” list while
driving a car, you are not watching where you are going. It is common
sense. Do not get caught in a dangerous situation because you are
reading or writing and not paying attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic; if possible, place calls when you are
not moving or before pulling into traffic. Try to plan your calls before you
begin your trip or attempt to coincide your calls with times you may be
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stopped at a stop sign, red light, or otherwise stationary. But if you need
to dial while driving, follow this simple tip -- dial only a few numbers,
check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be
distracting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless device to call for help. Your wireless device is one of
the greatest tools you can own to protect yourself and your family in
dangerous situations -- with your device at your side, help is only three
numbers away. Dial 911 or another local emergency number in the case
of fire, traffic accident, road hazard, or medical emergency. Remember,
it’s a free call on your wireless device!
9. Use your wireless device to help others in emergencies. Your wireless
device provides you a perfect opportunity to be a “Good Samaritan” in
your community. If you see an auto accident, crime in progress or other
serious emergency where lives are in danger, call 911 or another local
emergency number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless device to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where no one appears
injured or a vehicle you know to be stolen, call roadside assistance or
other special non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such
use. Such laws or other regulations may prohibit or otherwise restrict the
manner in which a driver may use his or her device while operating a
vehicle.
140
LIMITED WARRANTY STATEMENT
Warranty
Your device has been designed to provide you with reliable, worry-free
service. If for any reason you have a problem with your equipment, please
refer to the manufacturer’s warranty in this section.
Limited Warranty Statement
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS
YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
•
The California Song-Beverly Consumer Warranty Act [CC §§1790 et
seq],
•
The California Uniform Commercial Code, Division Two [Com C §§2101
et seq], and
•
The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703]. A
typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or
replace defective goods. [See 15 USC §2301(6).] Remedies include
damages for failing to honor a written warranty or service contract or
for violating disclosure provisions. [See 15 USC §2310(d).] Except for
some labeling and disclosure requirements, the federal Act does not
preempt state law. [See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and
workmanship, according to the following terms and conditions:
LIMITED WARRANTY STATEMENT
141
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of
purchase, or absent valid proof of purchase, FIFTEEN (15) MONTHS
from date of manufacture as determined by the unit’s manufacture date
code.
(2) The limited warranty extends only to the original purchaser of the
product and is not assignable or transferable to any subsequent
purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during
the warranty period as long as it is in the U.S., including Alaska, Hawaii,
U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these
limited warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the
Customer Service Department of LG. LG shall bear the cost of shipping
the product back to the consumer after the completion of service under
this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of
food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
LIMITED WARRANTY STATEMENT
142
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including,
but not limited to any implied warranty of marketability or fitness for a
particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at its
option to use functionally equivalent re-conditioned, refurbished or new
units or parts or any units. In addition, LG will not re-install or back-up any
data, applications or software that you have added to your device. It is
therefore recommended that you back-up any such data or information prior
to sending the unit to LG to avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF
ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE
EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE
LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY
OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE
USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH
LIMITED WARRANTY STATEMENT
143
OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty
lasts; so these limitations or exclusions may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which vary
from state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://www.lg.com/us/support.
Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS.
Please call or write for the location of the LG authorized service center
nearest you and for the procedures for obtaining warranty claims.
LIMITED WARRANTY STATEMENT
144
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR
RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE
PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean
LG Electronics MobileComm U.S.A., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents,
beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute,
claim or controversy of any kind whatsoever (whether based in contract,
tort, statute, regulation, ordinance, fraud, misrepresentation or any other
legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in
advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan
Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith
discussions in an attempt to amicably resolve your claim. The notice
must provide your name, address, and telephone number; identify the
product that is the subject of the claim; and describe the nature of the
claim and the relief being sought. If you and LG are unable to resolve
the dispute within 30 days, either party may proceed to file a claim for
arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure
to resolve the dispute during the 30 day period after sending written
notice to LG, you and LG agree to resolve any claims between us only
by binding arbitration on an individual basis, unless you opt out as
LIMITED WARRANTY STATEMENT
145
provided below. Any dispute between you and LG shall not be combined
or consolidated with a dispute involving any other person’s or entity’s
product or claim. More specifically, without limitation of the foregoing,
any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that
small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration
will be administered by the American Arbitration Association (“AAA”) and
will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated
(referred to as the “AAA Rules”) and under the procedures set forth in
this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for
arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written
demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section,
the rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues
are for the arbitrator to decide, except that issues relating to the scope
and enforceability of the arbitration provision and to the arbitrability of
the dispute are for the court to decide. The arbitrator is bound by the
terms of this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
LIMITED WARRANTY STATEMENT
146
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by
the AAA Rules. Except as otherwise provided for herein, LG will pay all
AAA filing, administration and arbitrator fees for any arbitration initiated
in accordance with the AAA Rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses
as long as they are reasonable, by considering factors including, but not
limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’
fees and expenses, an arbitrator can award them to the same extent
that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an
improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees
will be governed by the AAA Rules. In such a situation, you agree to
reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as
otherwise provided for, LG waives any rights it may have to seek
attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely on the basis of (1)
documents submitted to the arbitrator, (2) through a telephonic hearing,
or (3) by an in-person hearing as established by the AAA Rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the
AAA Rules. Any in-person arbitration hearings will be held at a location
within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an
arbitration proceeding. To opt out, you must send notice to LG no later
than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.
com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-
LIMITED WARRANTY STATEMENT
147
2973. You must include in the opt out e-mail or provide by telephone: (a)
your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the
IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or
Serial Number can be found (i) on the product box; (ii) on a label on the
back of the product beneath the battery, if the battery is removable; or
(iii) from the settings menu via the following path: Settings > About
phone > Status). You may only opt out of the dispute resolution
procedure in the manner described above (that is, by e-mail or
telephone); no other form of notice will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited
Warranty. If you keep this product and do not opt out, then you accept
all terms and conditions of the arbitration provision described above.
