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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not Refrigerator in defrost cycle. :DLWDERXWPLQXWHVIRUGHIURVWF\FOHWRHQG
operate
Either or both controls set to OFF. 6HWWKHFRQWUROVWRDWHPSHUDWXUHVHWWLQJ
Refrigerator is unplugged. 3XVKWKHSOXJFRPSOHWHO\LQWRWKHRXWOHW
The fuse is blown/circuit 5HSODFHIXVHRUUHVHWWKHEUHDNHU
breaker is tripped.
The refrigerator is in 8QSOXJWKHUHIULJHUDWRUDQGSOXJLWEDFNLQ
showroom mode.
Vibration or rattling Rollers need adjusting. 6HHRollers.
(slight vibration
is normal)
Motor operates for long Normal when refrigerator :DLWKRXUVIRUWKHUHIULJHUDWRUWRFRPSOHWHO\
periods or cycles on and is first plugged in. cool down.
off frequently. (Modern
Often occurs when large 7KLVLVQRUPDO
refrigerators with more
amounts of food are
storage space and
placed in refrigerator.
a larger freezer require
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
more operating time.
Hot weather or frequent 7KLVLVQRUPDO
They start and stop
door openings.
often to maintain even
Temperature controls set 6HHAbout the controls.
temperatures.)
at the coldest setting.
Refrigerator or freezer Temperature control not set 6HHAbout the controls.
compartment too warm cold enough.
Warm weather or frequent 6HWWKHWHPSHUDWXUHFRQWURORQHVWHSFROGHU
door openings. See About the controls.
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Frost or ice crystals Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between Automatic energy saver 7KLVKHOSVSUHYHQWFRQGHQVDWLRQRQWKHRXWVLGH
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.
Automatic ice maker Ice maker power switch 6HWWKHSRZHUVZLWFKWRWKHRQSRVLWLRQ
does not work is in the off position.
Water supply turned off or 6HHInstalling the water line.
not connected.
Freezer compartment too warm. :DLWKRXUVIRUWKHUHIULJHUDWRUWRFRPSOHWHO\FRROGRZQ
Piled up cubes in the storage /HYHOFXEHVE\KDQG
bin cause the ice maker
to shut off.
Ice cubes stuck in ice maker. 7XUQRIIWKHLFHPDNHUUHPRYHFXEHVDQGWXUQ
(Green power light on the ice maker back on.
ice maker blinking).
38
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