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13
14
MODEL: NH40-6-CH MODEL: NH40-6-CH
Troubleshooting
TROUBLESHOOTING GUIDE
Notes
Problem Possible Reason Solution
Display shows
endless cycling of
blue rectangle
Preheat is still not completed Wait approximately 10 min-
utes.
Lid will not lock Gasket is not aligned in wire rim
in the lid
Remove gasket and
re-insert correctly
Lid will not lock Lid is not in aligned on the pot rod Remove lid and reposition
Lid will not lock Lid is not in the lock position Turn the lid until the close
symbols line up
Lid will not open Cooking cycle has not ended Wait until the keep warm
indicator light is on
Lid will not open Lid is not aligned on the
pot correctly
Carefully move the lid until it
can be removed and
reinstalled
Water is running down
from the unit
Condensation collector cup is
not installed
Put in the cup in the channel
on the back of the pot
Rice is too soft, mushy Too much water was used Measure rice and water
accurately
Rice is too dry Too little water was used Measure rice and water
accurately
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