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38 39
01012018
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PROBLEM ANSWER
COOKTOPS
My burners will not ignite
• Check to see if the brass burners are placed correctly into the aluminium base. This is very
important as it will ensure the flame holes line up with the ignition post and spark. It will also
ensure correct combustion when alight.
• Does your ILVE cooktop have flame failure devices fitted? Ensure burners are located correctly
as above. When burner is lit, ensure knob is firmly depressed for 5 to 10 seconds.
• If their is a saucepan (or similar) on the burner, remove it before igniting
• Check to see that the electric igniter is lined up with the solid part of the burner
Does your ILVE cooktop have
flame failure devices fitted?
Ensure burners are located correctly as above. When burner is lit, ensure knob is firmly depressed
for 5 to 10 seconds. If new, ensure knobs are firmly fitted, check by pushing knobs down firmly
with the palm of your hand.
My ignition continually sparks
This may be due to a liquid spill over, which can cause moisture to enter into ignition micro
switches under knobs. Spraying liquid type cleaners can also create a problem. If this does
occur, the cooktop should be turned off at power point and left to dry out. Removing all knobs
and using a hair dryer on the control panel, will assist the drying out process.
All the igniters spark at the same
time when lighting
This is normal and how they are designed to operate.
The knob is loose on shaft
Knob retaining spring clip has come out. This does not require a service technician and can be
replaced by the customer. Please contact your ILVE state office, who will arrange for a clip to be
sent to you.
The burner is extinguished when
the cupboards or drawers are
opened or shut
In this case, the underside of the cooktop needs to be totally sealed off from the surrounding
cupboards or drawers.
The flame tips are yellow causing
the pots to blacken on the
underside
The gas type may be incorrect contact your installer and have him check the gas type and the
injector size and or the aeration needs adjusting see pages 40-41
The low flame is still to high The low flame bypass screw needs to be adjusted contact your installer and have him adjust the
low flame setting as per the specification on page 41.
iWarranty
REGISTER YOUR WARRANTY ONLINE NOW
GO TO: https://support.eurolinx.com.au/#/form/warrantyregistration
TROUBLESHOOTING
NOTES
ILVE.COM.AU
ILVE.COM.AU
BUILT-IN COOKTOPS
BUILT-IN COOKTOPS
ILVE COOKTOPS OPERATING MANUAL ILVE COOKTOPS OPERATING MANUAL
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