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User Manual:
Troubleshooting
OPERATION IN CASE OF EMERGENCY
In the event of an emergency you should:
→ Switch o the freezer at the power outlet.
→ Unplug the freezer.
→ Call the Residentia Support Team on 1300 11 HELP (4357).
Some minor faults can be xed by referring to the instructions given in the Troubleshooting section
below. There is also a self-help section online at http://www.residentiagroup.com.au.
TROUBLESHOOTING
The following simple issues can be rectied by the user. Please contact the Residentia Support Team if
the issues remain unresolved.
Issue: Solution:
Freezer isn’t operating ● Check that the freezer is plugged in and connected to
power.
● Check that a fuse hasn’t blown or circuit tripped.
Freezer is making strange odour ● Odourous foods should be closely wrapped and sealed
in containers.
● Ensure that the interior is clean. Refer to cleaning in
-
structions.
Freezer compressor is continuously running ● It is normal for the freezer compressor to operate for
longer periods of time when the ambient temperature is
higher (ie. Summer).
● Do not put too much food in the freezer at one time.
● Do not put warm/hot foods into the freezer.
● Try to minimise the frequency of the door opening.
Illuminating light does not work ● Ensure the freezer is connected to power.
● Check that the globe hasn’t blown.
The Freezer door doesn’t close properly ● Ensure that food isn’t preventing the door from closing.
● Ensure that the freezer is completely level and feet ad
-
justed to touch the oor.
● Ensure the freezer door gaskets/seals are clean.
The freezer is making loud noises ● It’s normal for the freezer to make noises when refriger
-
ant coolant is being circulated.
● Check that the refrigerator is balanced.
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