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28
NS-DWH2BS8/NS-DWH2SS8/NS-DWR2BS8/
NS-DWR2WH8/NS-DWR2SS8
www.insigniaproducts.com
Spots and filming on
dishes
Water hardness is too high For extremely hard water, install a water softener.
Dishes are loaded improperly. Reload the dishwasher as shown in “Preparing and loading
dishes” on page 12.
Old or damp rinse aid power is
used.
Use fresh, liquid rinse aid.
The rinse aid dispenser is empty
or the setting is too low.
Fill the rinse aid dispenser.
Increase the rinse aid setting.
Etching Using too much detergent. Use less detergent if you have soft water.
The inlet water temperature
exceeds 150° F (65.6° C).
Lower the inlet water temperature.
Detergent left in
dispenser cup
Detergent may be too old. Use fresh detergent.
The spray arm is blocked. When you load the dishes, make sure that the spray arms are
not blocked.
The detergent dispenser
will not close
Improper operation of the
detergent cover.
Add detergent and rinse aid only as indicated in this manual.
See “Filling the detergent dispenser” and “Filling the rinse aid
dispenser” on page 20.
Water remains in the
dishwasher.
The previous cycle has not
finished or has been interrupted.
Make sure that the current cycle is finished.
The dishwasher does not
drain properly.
The drain is clogged. Check the air gap (if so equipped).
Make sure that the disposer is empty (if so connected).
The drain hose is kinked. Make sure that the drain hose is not kinked and is properly
connected.
Suds in the tub Using improper detergent. Make sure to use only automatic dishwasher detergent.
The dishwasher leaks Excessive suds caused by using
improper detergent.
Make sure to use only automatic dishwasher detergent.
The dishwasher is not level. Level the dishwasher (refer to the Installation Manual).
There are black or gray
marks on the dishes
Aluminum utensils have rubbed
against the dishes.
Make sure that the water inlet temperature is not less than
120° F (49° C).
The interior of the tub is
stained
Coffee or tea stains. Use a spot cleaner to remove the stains.
Reddish stain. Some tomato products may cause this. Use of the rinse only
cycle right after loading will help this.
Noises Detergent cup opening/drain
pump.
This is normal.
A hard object has entered the
wash module. When the object
is ground up the noise will stop.
If the noise continues after the cycle is complete, call for
service.
The dishwasher won’t fill
(the dishwasher will
beep)
The water valve is turned off. Turn on the water valve.
The door may not be closed
completely.
Make sure that the door is closed and latched.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
NS-DWH2_BS8_SS8_NS-DWR2_BS8_WH8_SS8_17-0336_MAN_V1_ENG.fm Page 28 Thursday, June 29, 2017 9:38 PM
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