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13
Troubleshooting
PROBLEM PROBABLE CAUSE/SOLUTION
Filter basket overflows or
coffee brews slowly.
• The “BOLD” or 1–4 cup brew option is recommended for brewing decaffeinated coffee.
• Excessive amounts of coffee.
• Coffee ground too finely (not automatic drip grind).
• Carafe not securely placed on keep-warm plate or swivel filter basket holder not closed completely.
• Carafe removed during brewing for more than 20 seconds and not placed securely back on keep-
warm plate.
• Coffee maker needs cleaning.
• Coffee grounds between paper filter and filter basket.
• Paper filter not open and in proper position.
• Press the seamed edges of paper filter before inserting into basket.
• Rinse filter basket before inserting paper filter so the edges will remain pressed against the sides of the
basket.
• Poor-quality paper filter.
Coffee not brewing/unit will not
turn on.
• Water reservoir is empty or not properly placed onto back of unit.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug; then plug the unit back in.
• Clock requires reset after power outage.
840183103 ENv05.indd 13 11/11/2016 11:08:02 AM
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