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Troubleshooting
Problem
Possible
cause
Solution
Detergent
dispenser
will
not
shut
Improper
operation
of
the
detergent
cover
Add
the
detergent
and
rinse
aid
as
indicated by
the
manual
Water
remains
in
the
dishwasher
Previous
cycle
has
not
finished or
has been
interrupted
Select
the
proper
cycle
as
introduced
by
the
manual
Drain
is
clogged
Check
the
air
gap
if
you
have
Make
sure
the
disposer
is
empty
if
the
dishwasher
is
connected
to
the
disposer
Dishwasher
does
not
drain
properly
Drain
hose
is
kinked
Make
sure
the
drain
hose
is
properly
connected
to
the
sink
Suds
in
the
tub
Improper
detergent
is
used
Make
sure
to
use
only
the
automatic
dishwasher
detergent
Excessive
suds
caused
by
using
the
improper
detergent
Make
sure
to
use
only
the
automatic
dishwasher
detergent
Dishwasher
leaks
Dishwasher
is
not
level
Leveling
the
dishwasher
(see
the
installation
manual)
Black
or
gray
marks
on
dishes
Aluminum
utensils
have
rubbed
against
dishes
Chose
a higher
cycle
Make
sure
the
inlet
water
is
no
less
than
120
℉
Coffee
and
tea
soil
Using
a spot
cleaner
to
remove
the
soil
Stained
tub
interior
Reddish
stain
Some
tomato
food
will
cause
this,
use
of
the
rinse
only
cycle
right after loading this
will
decrease the
staining
Detergent
cup
opening\
Drain
pump
sound
This
is
normal
Noises
A hard
object
has
entered
the
wash
module When.
the
object
is
ground
up the,
sound
should
stop.
If
the
noise
persists
after
a complete
cycle,
call
for
service.
Water
valve
is
turn
off
Check
if
the
water
valve
is
turn
on
Dishwasher
won
't
fill
Door
latch
may
not
be
properly
seated
Make
sure
the
door
is
closed
Error code
Error
code
Meaning
Solution
Er
Any
pad
was
pressed
for
1 minute
Check
switch
on
the
pcb
or
replace
them
E6
The
thermistor
sensor
can't work
Check
thermistor
sensor
wire
or
replace
the
sensor
E7
The
thermistor
sensor
can't work
Check
thermistor
sensor
wire
or
replace
the
sensor
E3
The
temperature
of
the
inner
water
hasn't
reached
the
destined
point
Check
heating element
and
thermistor
sensor
or
replace
them
18