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User Manual
- Owner's manual - (English, French, Spanish)
- Energy Guide - (English)
- Dimension Guide - (English)
- Warranty - (English)
- Panel Installation Instructions - (English)
- REFRIGERATOR USE
- REFRIGERATOR CARE
- TROUBLESHOOTING
Table of contents
USER MANUAL REFRIGERATOR
REFRIGERATOR USE
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can be opened and closed either separately or together. There is a vertically-hinged seal on the left refrigerator door.
■ When the left-hand refrigerator door is opened, the hinged seal automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically forms a seal between the two doors.
Wine Rack (on some models)
Under one shelf, there are brackets installed to the supports (one bracket on each support). The wine rack rests in these brackets.
To remove and replace the wine rack:
- Remove the wine rack by lifting it up off the brackets. Press the right-hand side of the rack inward until it is free of its bracket. Lower the right-hand side slightly and disengage the left-hand side from its bracket.
- Replace the wine rack by inserting the left-hand side into its bracket. Press inward on the right-hand side until it will slide past the bracket edge and set it into its bracket.
Using the Controls
Temperature Controls
For your convenience, your temperature controls are preset at the factory. When you first install your refrigerator, make sure the controls are still set to the recommended set points as shown.
Cooling On/Off:
■ Cooling On/Off turns off cooling for both compartments. It does not disconnect power to the refrigerator.
■ Press and hold Cooling On/Off for 3 seconds. The LED will light up to indicate that cooling is Off. Press the button again to turn on the cooling. The LED will turn off.
Adjusting Controls
The REFRIGERATOR control adjusts the refrigerator compartment temperature. The FREEZER control adjusts the freezer compartment temperature.
If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the chart as a guide.
To Adjust Set Point Temperatures:
The first touch of the (+) or (-) touch pad displays the current temperature set point.
■ Press the (+) or (-) touch pads until the desired temperature set point is displayed.
NOTE: Except when first turning on the refrigerator, do not adjust either temperature control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
Additional Control Center Features
Humidity Control
The Humidity Control feature turns on a heater to help reduce moisture on the door hinge seal. Use in humid environments or when you notice moisture on the door hinge seal. The refrigerator uses more energy when Humidity Control is on.
■ Press Humidity Control when the environment is warm and more humid, or if you notice moisture on the door hinge seal. The indicator light will be lit when humidity control is ON.
■ Press Humidity Control again to turn OFF and save energy when the environment is less humid.
Sabbath Mode
The Sabbath Mode is designed for those whose religious observances require turning off the lights and dispensers.
ON - All interior lights and alarm tones will be disabled.
OFF - All interior lights and alarm tones will be enabled.
■ Press and hold the Sabbath Mode touch pad for 3 seconds or until the indicator light is lit to turn on this feature. Press and hold the Sabbath Mode touch pad again to turn off this feature.
Door Alarm
The Door Alarm feature sounds a chime every few seconds when the refrigerator door has been left open for 5 continuous minutes. The chime will sound until the door is closed or Door Alarm is turned off.
■ Press the Door Alarm to turn this feature ON or OFF. The indicator light will be lit when the Door Alarm feature is on.
Max Cold
The Max Cold feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures.
■ Press Max Cold to set the freezer and refrigerator to the lowest temperature settings. Press Max Cold again to return to the normal refrigerator set point.
NOTE: The Max Cold feature will automatically shut off in approximately 12 hours.
Filter Reset
The Filter Reset control allows you to restart the water filter status tracking feature each time you replace your water filter. See “Water Filtration System.”
■ Press and hold the Filter Reset touch pad for 3 seconds, until the Order or Replace light turns off.
User Preferences
The control center allows you to set user preferences if desired.
Temperature Display (F_C)
This preference allows you to change the temperature display.
F - Temperature in degrees Fahrenheit
C - Temperature in degrees Celsius
Alarm (AL)
This preference allows you to turn off the sound of all alarms.
ON - You will hear the alarm sound.
OFF - You will not hear the alarm sound.
To Access the User Preferences Menu:
- Press and hold the Door Alarm touch pad for 3 seconds. The preference name will appear in the Freezer display and the preference status (F or C) or (ON or OFF) will appear in the Refrigerator display.
- Use the Freezer (+) or (-) touch pads to scroll through the preference names. When the desired preference name is displayed, press the Refrigerator (+) or (-) touch pads to change the preference status.
- Set your preferences by pressing and holding the Door Alarm touch pad for 3 seconds or by shutting the refrigerator compartment door.
Ice Maker
Turning the Ice Maker On/Off
To turn the ice maker ON, simply lower the wire shutoff arm
To manually turn the ice maker OFF, lift the wire shutoff arm to the OFF (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.
Auto Ice Storage Bin
Your ice storage bin has a lever which allows the storage bin to slide out with the drawer when it is pulled open or to stay in place.
■ Move the lever to the right to attach the ice storage bin to the freezer drawer.
■ Move the lever to the left to release the ice storage bin from the freezer drawer.
Ice Production Rate
■ The ice maker should produce a complete batch of ice approximately every 3 hours.
■ To increase ice production, lower the freezer and refrigerator temperature. See “Using the Controls.” Wait 24 hours between adjustments.
Remember
■ Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 3 days to completely fill the ice storage bin.
■ The quality of your ice will be only as good as the quality of the water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
■ Do not store anything on top of the ice maker or in the ice storage bin.
Water Filtration System
The water filter is located in the upper right-hand corner of the refrigerator compartment.
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Water Filter Status Lights
When a water filter has been installed in the refrigerator the water filter status lights will remind you when it is time to order and replace your water filter.
■ The Order light (yellow) will illuminate when 90% of the volume of water for which the filter is rated has passed through the filter OR 5 months have passed since the filter was installed.
■ The Replace light (red) will illuminate when the rated volume of water has passed through the filter OR 6 months have passed since the filter was installed. A new water filter should be installed immediately when the Replace light is illuminated.
The disposable water filter should be replaced at least every 6 months OR earlier if the flow of water to your water dispenser or ice maker decreases noticeably
Reset Water Filter Status
After replacing the water filter, press and hold RESET FILTER or FILTER RESET (depending on your model) for 3 seconds. The Order and Replace indicator lights will blink and then go off when the system is reset. See “Using the Controls.”
Replacing the Water Filter
To purchase a replacement water filter, model UKF8001AXX-200/ EDR4RXD1, see “Accessories.”
IMPORTANT: Air trapped in the water system may cause water and filter to eject. Always dispense water for at least 2 minutes before removing the filter or blue bypass cap.
- Turn filter counterclockwise to remove.
- Remove sealing label from replacement filter and insert the filter end into the filter head.
- Turn the filter clockwise until it stops. Snap the filter cover closed.
- Flush the water system. See “Water Dispenser” or “Water and Ice Dispenser.”
NOTE: The dispenser feature may be used without a water filter installed. Your water will not be filtered. If this option is chosen, replace the filter with the blue bypass cap.
REFRIGERATOR CARE
Cleaning
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.
■ For stainless steel models, stainless steel is corrosion resistant and not corrosion-proof. To help avoid corrosion of your stainless steel, keep your surfaces clean by using the following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean, soft cloth or sponge and a mild detergent in warm water. Rinse surfaces with clean, warm water and dry immediately to avoid water spots.
NOTE: When cleaning stainless steel, always wipe in the direction of the grain to avoid cross-grain scratching.
4. There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency. If you need to clean the condenser:
■ Remove the base grille.
■ Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille and the front surface area of the condenser.
■ Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulb(s)
IMPORTANT: The lighting system in this appliance may consist of:
■ Sealed LED modules
■ LED Bulbs
■ Incandescent Bulbs
■ Or a combination of the above
If a Sealed LED module(s) do not illuminate when the refrigerator and/or freezer door is opened, call for assistance or service. See “Warranty” for contact information.
If a LED Bulb does not illuminate when the refrigerator and/ or freezer door is opened, replace with like bulb following this procedure:
1. Unplug the refrigerator or disconnect power.
2. Remove the light shield (on some models).
■ Remove the hardware holding the light shield in place.
■ Top of the refrigerator compartment - Slide the light shield toward the back of the compartment to release it from the light assembly.
3. Replace the burned-out bulb(s) with a bulb of the same size, shape and wattage.
■ Order Part Number W10565137 (3.6 W).
NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the recommended LED bulb, before installation, read and follow all instructions on the LED packaging.
4. Replace the light shield by inserting the tabs on the shield into the liner holes on each side of the light assembly. Slide the shield toward the front until it locks into place.
NOTE: To avoid damaging the light shield, do not force the shield beyond the locking Point.
5. Replace the hardware that holds the shield in place.
6. Plug in the refrigerator or reconnect power.
If an incandescent bulb does not illuminate when the refrigerator and/or freezer door is opened, replace with like bulb using the same procedure outlined above. Replace burned out bulb with only incandescent bulb(s) of the same size, shape and wattage (maximum 40 W) designed for household appliances.
Freezer Compartment Light
1. Unplug refrigerator or disconnect power.
2. Remove the burned-out bulb and replace it with an appliance bulb no greater than 40 W.
LED Technology Models Only:
■ To replace the LED bulb with an LED bulb, order part number W10565137 (3.6 W).
NOTE: Some LED replacement bulbs are not recommended for wet/damp environments. The refrigerator and freezer compartments are considered to be wet/damp environments. If using a brand of LED bulb other than the Whirlpool recommended LED bulb, before installation, read and follow all instructions on the LED packaging.
■ To replace the LED bulb with an incandescent bulb, use only incandescent bulbs for household appliances with a maximum of 40 W.
3. Plug in refrigerator or reconnect power.
TROUBLESHOOTING
Refrigerator Operation
The refrigerator will not operate
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is working.
■ Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Are controls on? Make sure the refrigerator controls are on. See “Using the Controls.”
■ New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.
■ Buzzing - heard when the water valve opens to fill the ice maker
■ Pulsating - fans/compressor adjusting to optimize performance
■ Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator
■ Sizzling/Gurgling - water dripping on the heater during defrost cycle
■ Popping - contraction/expansion of inside walls, especially during initial cool-down
■ Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the ice maker mold
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back into the correct position.
The doors are difficult to open
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.
■ Large load of food added? Allow several hours for refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■ Ice maker turned on? Make sure ice maker is on. See “Ice Maker and Ice Storage Bin.”
■ New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
■ Refrigerator door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”
■ Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.
■ Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
■ Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■ Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
■ Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.
■ Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
■ Odor transfer from food? Use airtight, moisture proof packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
■ Water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing. Flush the water system before using a new water filter. Replace water filter when indicated. See “Water Filtration System.”
The water dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■ Kink in the water source line? Straighten the water source line.
■ New installation? Flush and fill the water system. See “Water Dispenser.”
■ Is the water pressure at least 35 psi (241 kPa)? The water pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”
■ Water filter installed on the refrigerator? Remove filter and operate dispenser. If water flow increases, the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly.
■ Refrigerator door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely,” earlier in this section.
■ Recently removed the doors? Make sure the water dispenser wire/tube assembly has been properly reconnected. See “Refrigerator Door(s) and Drawer.”
■ Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
Water is leaking from the dispenser system
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.
■ New installation? Flush the water system. See “Water Dispenser.”
■ Recently changed water filter? Flush the water system. See “Water Dispenser.”
■ Water on the floor near the base grille? Make sure the water dispenser tube connections are fully tightened. See “Refrigerator Door(s) and Drawer.
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■ New installation? Allow 24 hours after installation for the water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely.
■ Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water.
■ Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”
See other models: JDTSS246GL JWD3030EX JXU9130HP JUGFL242HL JBRFL24IGX
