User Manual LG LMXS28626D 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

• Owner's manual - (English, French, Spanish)

• Specification - (English)

Table of contents

• PRODUCT OVERVIEW
• OPERATION
• SMART FUNCTIONS
• MAINTENANCE
• TROUBLESHOOTING

User manual Refrigerator

PRODUCT OVERVIEW

The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

Exterior

1. Control Panel

Sets the refrigerator and freezer temperatures, the water filter condition and the dispenser mode.

2. Filtered Water and Ice Dispenser

Dispenses purified water and ice.

3. EZ Handle

Easily opens the freezer door.

4. Handle

Opens and closes the refrigerator door.

5. Door button (On Some Models)

Opens the Door-in-Door Compartment.

6. Refrigerator

Fresh food compartment

7. LED Light

LED lights up when the freezer door is opened.

8. Freezer

Frozen food compartment

Interior

Standard Door : LFXS28968* / LMXS28626* / LMXS28636*

Door-in-Door : LFXS28566*

1. LED interior lamps

Light up the inside of the refrigerator.

2. Water filter

Purifies water.

NOTE

• The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details.

3. Crisper

Helps vegetables and fruit to stay crisp.

Humidity Controlled Crisper (On Some Models)

Helps vegetables and fruit to stay crisp and controls humidity.

4. Fixed Door Bin

Store chilled food or drinks.

5. Auto-Closing Hinge (On Some Models)

The refrigerator doors and freezer drawers close automatically when pushed slightly. (The door only closes automatically when it is open at an angle of less than 30°.)

6. In-Door Ice Bin

If a large amount of ice is needed, transfer the ice in the in-door ice bin to an ice storage bin in the freezer.

7. Dairy Bin

Store dairy products.

8. Door-in-Door Case

A convenient storage area for frequently-used items that require easy access.

9. Cheese & Butter and Condiment Bins

Cheese & Butter and Condiment bins are specially designed for these items, making spreading butter and slicing cheese easier.

10. Adjustable Refrigerator Shelf

The refrigerator shelves are adjustable to meet individual storage needs.

11. Modular Door Bin

Interchangeable bins can be arranged to suit storage needs.

12. Glide‘N’Serve

Store food items at a different temperature than the regular refrigerator area.

13. Pullout Drawer

Provides extra storage within the freezer compartment.

14. Durabase® and Durabase® Divider

Provide storage for large food items.

OPERATION

Control Panel

Depending on the model, some of the following functions may not be available.

Control Panel Features

NOTE

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is pressed. Once on, the display remains on for 20 seconds.

1. Ice Plus

This function increases both ice making and freezing capabilities.

• Press the Ice Plus button to illuminate the icon and activate the function for 24 hours. The function automatically shuts off after 24 hours.
• Stop the function manually by pressing the button once more.

2. Smart Grid

Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon illuminates. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi network.

When the refrigerator is responding to a Demand Response (DR) message from the electric company, the Grid text illuminates.

3. Freezer Temperature

Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F).

The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from -6 °F to 8 °F (-21 °C to -13 °C).

4. Refrigerator Temperature

Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F).

The default refrigerator temperature is 37 °F (3 °C). Press the Refrigerator button repeatedly to select a new set temperature from 33 °F to 46 °F (1 °C to 8 °C).

NOTE

• To change the temperature mode from °F to °C (or vice versa) press and hold the Refrigerator and Freezer Temperature buttons simultaneously for approximately five seconds. The temperature indicator on the display window switches between Celsius and Fahrenheit.

• The displayed temperature is the target temperature, and not the actual temperature of the refrigerator. The actual refrigerator temperature depends on the food inside the refrigerator.

5. Fresh Air Filter

The Fresh Air Filter helps remove odors from the refrigerator. The Fresh Air Filter has two settings, Auto and Power. In Auto mode, the Fresh Air Filter cycles on and off in increments of ten minutes on and 110 minutes off. If set to the Power mode, the Fresh Air Filter stays on continuously for four hours, cycling on and off in increments of ten minutes on and five minutes off. After four hours, the Fresh Air Filter switches back to Auto mode.

• Press the Fresh Air Filter button repeatedly to toggle between Power mode and Auto mode.

NOTE

• Replace the air filter when the Replace Filter icon turns on. After replacing the air filter, press and hold the Fresh Air Filter button for three seconds to turn the icon light off. Replace the air filter approximately every six months.

6. * Lock

The Lock function disables every other button on the display.

• When power is initially connected to the refrigerator, the Lock function is off.
• To lock the control panel buttons, press and hold the Lock button until the closed Lock icon appears in the display and the function is activated.
• To disable the Lock function, press and hold the Lock button for approximately three seconds.

7. Water Filter

Replace the water filter when the Replace Filter icon turns on. After replacing the water filter, press and hold the Water Filter button for three seconds to turn the icon light off. Replace the water filter approximately every six months.

8. * Wi-Fi

The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator to connect to a home Wi-Fi network. Refer to Smart Function for information on the initial setup of the application.

The Wi-Fi icon shows the status of the refrigerator's network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network.

Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the connection is being made, then turns on once the connection is successfully made.

9. Dispenser Mode

Press the buttons to select cubed ice, water, or crushed ice. The LED illuminates over the mode selected.

Ice and Water Dispenser

Dispenser Structure

Using the Dispenser

NOTE

• To dispense cold water or ice, push on the dispenser paddle with a glass.

• The first ice and water dispensed may include particles or odor from the water supply line or the water tank. Throw away the first few batches of ice (about 140 - 160 cubes). This is also necessary if the refrigerator has not been used for a long time.

• The dispenser will not operate when either of the refrigerator doors is open. • If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected.

• Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid.

• Some dripping may occur after dispensing. Hold the cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.

• Keep containers at an appropriate distance from the dispensers. Tall, narrow glasses should be held far enough from the ice outlet to prevent ice from jamming in the ice chute. A container with a very small opening should be held as close to the dispenser as possible to avoid spilling.

• Keep the glass at a proper distance from the ice outlet. A glass held too close to the outlet may prevent ice from dispensing.

Locking the Dispenser

Press and hold the Lock button for three seconds to lock the dispenser and all the control panel functions.

Follow the same instructions to unlock.

Ice Compartment

Keep the ice compartment door closed tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment. This could also cause the icemaker to stop producing ice.

In-Door Ice Bin

The icemaker stops producing ice when the indoor ice bin is full. To make room for additional ice, empty the ice bin into the extra ice bin in the freezer compartment. During use, the ice may stack unevenly in the bin, causing the icemaker to misread the number of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem.

If the icemaker is turned OFF for an extended period of time, the ice compartment will gradually warm up to the temperature of the refrigerator compartment. To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty the ice bin when the icemaker is turned OFF for more than a few hours.

The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.

Detaching the In-Door Ice Bin

1. Gently pull the handle to open the ice compartment.

2. To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown.

Assembling the In-Door Ice Bin

1. Carefully insert the in-door ice bin, slanting the top slightly to fit it under the icemaker.

2. Gently push the handle to close the ice compartment.

Automatic Icemaker

NOTE

• Ice is made in the automatic icemaker and sent to the dispenser. The icemaker produces 70 - 182 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.

• It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice.

• It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Wait 72 hours for full ice production to occur.

• Ice-making stops when the in-door ice bin is full. When full, the in-door ice bin holds approximately 6 to 8 (12-16 oz.) glasses of ice.

• Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure the sensor area is clean at all times for proper operation.

• To increase ice production, use the Ice Plus function. The function increases both ice making and freezing capabilities.

Turning the Automatic Icemaker On or Off

To turn off the automatic icemaker, set the icemaker switch to OFF (O). To turn on the automatic icemaker, set the switch to ON (I).

Normal Sounds You May Hear

• Keeping the power turned on to the icemaker before the water line is connected can damage the icemaker.
• The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).
• You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills.

Preparing for Vacation

Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.

NOTE

• The ice bin should be emptied any time the icemaker on/off switch is turned to the OFF (O) position.

If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

Glide‘N’Serve

The Glide’N’Serve provides storage space with a variable temperature control that can keep the compartment at a slightly different temperature than the refrigerator section. This drawer can be used for large party trays, deli items and beverages. (This drawer should not be used to store vegetables that require high humidity.)

Press the Select button to choose between Produce (Cold), Deli (Colder) and Meat (Coldest).

Durabase®

The Durabase® divider allows you to organize the Durabase® area into sections. It can be adjusted from side to side to accommodate items of different sizes.

Detaching/Assembling the Storage Bins

Some bins may vary in appearance and will only fit in one location.

Glide'N'Serve and Crispers

1. To remove the humidity controlled crispers and the Glide'N'Serve, pull out the crisper (1) or Glide'N'Serve (2) to full extension, lift the front up, and pull straight out.

2. To install, slightly tilt up the front, insert the crisper or drawer into the frame and push it back into place.

Door-in-Door (On Some Models)

The Door-in-Door compartment allows for easy access to commonly used food items.

The outer Door-In-Door door includes two door bins, the Cheese & Butter and Condiment bins, that are specially designed for these items. Butter stored here will be easier to spread, cheese will be easier to slice, and condiments ready to use.

Door-in-Door Compartment

To access the Door-in-Door compartment, lightly press the button on the right refrigerator door handle.

Door-in-Door Case

To open the Door-in-Door case, pull evenly on the marked area. The Door-in-Door Case is removable for easy cleaning and adjustment.

1. To remove the Door-In-Door case, lift up and pull out.

2. To replace the Door-in-Door case, line up the tabs on the Door-In-Door case with the slots on the door and push down until it snaps into place.

SMART FUNCTIONS

• For appliances with the or logo

LG SmartThinQ Application

The LG SmartThinQ application allows you to communicate with the appliance using a smartphone.

Before Using LG SmartThinQ

1. Use a smartphone to check the strength of the wireless router (Wi-Fi network) near the appliance.

• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.

2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
• LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
• The surrounding wireless environment can make the wireless network service run slowly.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The network connection may not work properly depending on the Internet service provider.
• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
• If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary dependingon the mobile operating system (OS) and themanufacturer.
• If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended), and register the product again.

Installing the LG SmartThinQ Application

Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.

LG SmartThinQ Application Features

Firmware Update

Keep the appliance performance updated.

Energy Monitoring (On Some Models)

This feature keeps track of the refrigerator’s power consumption and the number of door openings.

Remote Control

Control the Refrigerator Temperature, Fresh Air Filter and Ice Plus from the smart phone app.

Push Messages

If the door remains open for more than ten minutes, you will receive a push message. When Ice Plus is finished, you will receive a push message.

Smart Diagnosis™

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

Settings

Allows you to set various options on the refrigerator and in the application.

NOTE

• If you change your wireless router, Internet service provider, or password, delete the registered appliance from the LG SmartThinQ application and register it again.
• This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users.

Connecting to Wi-Fi

The Wi-Fi button, when used with the LG SmartThinQ application, allows the refrigerator to connect to a home Wi-Fi network. The Wi-Fi icon shows the status of the refrigerator’s network connection. The icon illuminates when the refrigerator is connected to the Wi-Fi network.

Initial Appliance Registration

Run the LG SmartThinQ application and follow the instructions in the application to register the appliance.

Re-registering the Appliance or Registering Another User

Press and hold the Wi-Fi button for 3 seconds to temporarily turn it off. Run the LG SmartThinQ application and follow the instructions in the application to register the appliance.

MAINTENANCE

Cleaning

General Cleaning Tips

• Both the refrigerator and freezer sections defrost automatically; however, clean both sections once a month to prevent odors.
• Wipe up spills immediately.
• Unplug the refrigerator or disconnect power before cleaning.
• Remove all removable parts, such as shelves.
• Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• When cleaning the inside or outside of the appliance, do not wipe it with a rough brush, toothpaste, or flammable materials. Do not use cleaning agents containing flammable substances.

This may cause discoloration or damage to the appliance.

Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol, isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive, etc.

Exterior

Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth.

For products with black stainless steel exterior, spray glass cleaner on a clean, microfiber cloth and rub in direction of grain. Do not spray glass cleaner directly at the display panel. Do not use harsh or abrasive cleaners.

For products with a standard stainless steel exterior, use a damp microfiber cloth and rub in the direction of the grain. Dry with a paper towel to avoid streaks. For stubborn stains and fingerprints, use a few drops of liquid dish soap in water, and rinse with hot water before drying. Do not use abrasive or harsh cleaners.

Inside Walls

• Allow freezer to warm up so the cloth will not stick.

To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch or damage the material.

Condenser Coils

Use a vacuum cleaner with a brush or crevice attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

Replacing the Fresh Air Filter

Replace the Fresh Air Filter:

• Approximately every six months.

• When the Replace Filter icon turns on.

1. Rotate the filter cover counterclockwise to release the tabs, and remove the cover.

2. Remove the filter from the inside of the cover by pressing the side of the filter in and pulling the center out.

3. Place the new filter inside of the cover with the side that says FRONT facing outward.

4. Align tabs 1 on the filter cover with hooks 2 on the refrigerator wall.

5. Rotate the air filter cover clockwise until the hooks engage and the cover locks in place.

6. Press and hold the Fresh Air Filter button on the control panel for 3 seconds to reset the filter sensor.

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: What are the best temperature settings for my refrigerator and freezer?

A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should be firm and ice cubes should not melt in the freezer. To switch the display from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the display change.

Q: How do I set the refrigerator and freezer temperatures?

A: Continually press the Refrigerator or Freezer button on the control panel until the desired temperature appears. The numbers will cycle from highest to lowest and then return to the highest again with continuous pressing.

Q: Why do I hear a buzzing noise from my refrigerator periodically?

A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off.

Q: Why does the icemaker tray look crooked?

A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt. The change in position is to assist in the freezing process.

Q: My refrigerator is powered on and the controls are working, but it’s not cooling and the display shows “OFF” (see below). What is wrong?

A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display. Use the same procedure to return the refrigerator to Demo Mode, if desired.

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

Cooling

Cooling/Ice & Water

Ice & Water

Ice & Water

Ice & Water

Ice & Water

Parts & Features

Noises

Wi-Fi