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Frequently asked questions
This chapter lists the questions most frequently asked about the appliance. If you cannot nd the
answer to your question, contact the Consumer Care Centre in your country.
Question Answer
Why don’t the power-on
light of the baby unit and
the parent unit go on
when I switch on the
units?
Perhaps the rechargeable battery of the parent unit is empty and the
parent unit is not connected to the mains. Insert the appliance plug
into the parent unit and put the adapter in a wall socket. Then move
the volume wheel in the ‘ON’ direction to switch on the parent unit
and to establish connection with the baby unit.
Perhaps the baby unit is not connected to the mains and the
non-rechargeable batteries in the baby unit are empty or there are no
non-rechargeable batteries in the baby unit at all. Put full non-
rechargeable batteries in the baby unit or connect the baby unit to
the mains. Then set the on/off switch to ‘ON’ to switch on the baby
unit and to establish connection with the parent unit.
Why does the LINK light
on the parent unit ash
red?
The baby unit and the parent unit are out of range of each other.
Move the parent unit closer to the baby unit.
The baby unit may be switched off. Switch on the baby unit.
Why does the battery/
power-on light on the
parent unit ash green?
The rechargeable battery of the parent unit is running low. Recharge
the battery (see chapter ‘Preparing for use’).
Why does the parent
unit beep?
If the parent unit beeps while the LINK light lights up red continuously,
the connection with the baby unit is lost. Move the parent unit closer
to the baby unit.
The baby unit may be switched off. Switch on the baby unit.
Why does the video
monitor produce a
high-pitched noise?
The units may be too close to each other. Make sure the parent unit
and the baby unit are at least 1 metre/3 feet away from each other.
The volume of the parent unit may be set too high. Decrease the
volume of the parent unit.
Why don’t I hear a
sound/Why can’t I hear
my baby cry?
The volume of the parent unit may be set too low or may be
switched off. Turn the volume wheel to a higher volume level.
Perhaps you have switched on the automatic screen activation. If the
automatic screen activation is activated, the video display only
switches on when the baby unit picks up a sound. As long as no
sound is detected, the video display is off to save power.
Why does the parent
unit react too quickly to
other sounds?
The baby unit also picks up other sounds than those of your
baby. Move the baby unit closer to the baby (but observe the
minimum distance of 1 metre/3 feet).
ENGLISH 13
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