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TROUBLESHOOTING
POSSIBLE PROBLEM EASY SOLUTION
Juicer will not work
or suddenly turns off
during juicing
• Check that the power plug is securely inserted into
wall outlet.
• Insert the power plug into an independent outlet.
• Insert the power plug into a different outlet.
• Reset the circuit breaker if necessary.
• Ensure the juicer is assembled correctly.
• The Overload Protection may have automatically de-
activated the motor. Unplug the power cord from the wall
outlet and allow the appliance to cool for at least 1 hour.
Insufficient cooling time may result in the motor
de-activating again. After sufficient cooling time,
reconnect the power cord to the wall outlet, press the
reset button under the base of the motor and recommence
normal use.
Motor appears to stall
when juicing
• The Electronic Protection device will automatically
de-activate the motor if the motor is stalled. Unplug the
power cord from the wall outlet and clear the Feed Chute.
Either too much food is being processed at one time or the
pieces are not small enough. Try trimming food, cutting
food into smaller pieces of even size and/or processing a
smaller amount per batch. Then reconnect the power cord
to the wall outlet and recommence normal use.
• Ensure the motor is running before loading the feed chute
with food.
• Hard fruits and vegetables will put excess strain onto
the motor.
Reduced juice
extraction
• Stop the juicing process and remove the power cord
from the wall outlet. Use the provided nylon brush to
thoroughly clean the fine mesh holes of the Filter Basket.
Brush the inside of the Filter Basket under running water,
holding it up towards a light to ensure the fine mesh
holes are not blocked. If the holes are blocked, soak the
Filter Basket in hot water with 10% lemon juice to loosen
the blocked holes. Cleaning the Filter Basket will remove
excess fiber build up (from juicing the fruit or vegetables)
which could be inhibiting the juice flow.
TROUBLESHOOTING
PREPARATION OF FRUIT AND
VEGETABLES FOR JUICING
• If using fruits with hard or inedible skins
such as mangoes, citrus, melons and
pineapples, always peel before juicing.
• Some vegetables, such as cucumbers,
can be processed un-peeled depending
on the softness of the skin and the
juicing requirements.
• All fruits with large pits, hard seeds
or stones such as nectarines, peaches,
mangoes, apricots, plums and cherries
must be pitted before juicing.
• Ensure vegetables such as beetroots,
carrots etc have all soil removed, are
washed well and trimmed of leaves
before juicing.
• Citrus fruits can be juiced in the juicer
but remove the skin and excess pith
before juicing.
• A small amount of lemon juice can
be added to apple juice to reduce
discoloration.
PURCHASING AND STORAGE OF
FRUIT AND VEGETABLES
• Always wash fruit and vegetables
before juicing.
• Always use fresh fruit and vegetables
for juicing.
• To save money and obtain fresher
produce, purchase fruit or vegetables
that are in season.
• Keep your fruit and vegetables ready for
juicing by washing them before storing.
• Most fruits and hardier type vegetables
can be stored at room temperature. The
more delicate and perishable items
such as berries, leafy greens, celery,
cucumbers and herbs should be stored
in the refrigerator until required.
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